Black Lotus Casino レビュー 116

TrustScore 5段階評価の1.5

1.6

レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら

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5つ星のうち1の評価

DO NOT USE BLACK LOTUS CASINO. They will not payout wins. 4 weeks later and they keep asking for banking information and will only payout international deposits to certain banks! They'll accept you... もっと見る

企業が回答しました

5つ星のうち1の評価

I won only $560 played with my money no bonus and 10 days waiting so far and no payment, nor any indication as to when I might get paid. They don’t allow you to speak with anyone other than their CS... もっと見る

企業が回答しました

5つ星のうち1の評価

If I could do a Zero review I would. I am very disappointed in this casino and it’s sister site Casino Grand Bay. I had winnings over a month ago and never got paid out. Every time I chat or call I... もっと見る

企業が回答しました

5つ星のうち4の評価

Dont knock it, till you try it!!! This casino is given a bad rep and I think its from sorry losers. Yes , be careful with thier bonuses they can get yea!! So read the fine print on what you accept. b... もっと見る

企業情報

  1. カジノ
  2. 賭博場
  3. オンライン カジノまたは胴元

当該企業による記述

Black Lotus Casino is an online gaming platform focused on providing players with a secure, accessible, and reliable casino experience. The casino offers a wide selection of games, including slots, blackjack, roulette, baccarat, video poker, and live dealer titles. Its game library features content from providers such as Rival, Betsoft, Saucify, Crucible, and FreshDeck. Players can access the platform from desktop, mobile, or tablet devices, with secure payment processing and modern encryption in place. Black Lotus Casino also supports responsible gaming, transparent promotions, and 24/7 customer support to help players enjoy a safe and balanced entertainment experience.


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1.6

ひどい

TrustScore 5段階評価の1.5

116件のレビュー

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レビュー依頼の記録がありません

この企業は顧客にレビューを依頼していないため、レビューが全体の意見を反映していない可能性があります。

ネガティブなレビューの 83%に回答しています

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Trustpilot に参加している企業は、インセンティブを提供したり、レビューを非表示にするためにお金を払ったりすることは許可されていません。レビューはレビュアーの個人的な意見で、Trustpilot のものではありません。詳細はこちら

5つ星のうち4の評価

Dont knock it, till you try it

Dont knock it, till you try it!!! This casino is given a bad rep and I think its from sorry losers. Yes , be careful with thier bonuses they can get yea!! So read the fine print on what you accept. but I had to play through our 20 bonsus the first time I played in order to get any winning. I didnt know any better at the time what I was accepting. Lol but ai got through it and cash out 4,000 from 30 bucks. And I played through at least 10,000.

2025年11月4日
自発的なレビュー
5つ星のうち1の評価

I wish that I could give this 1/2 star…

I wish that I could give this 1/2 star or a 0. This company is a scam. I won funds back in March 2026. I won twice. I was given the runaround about receiving my first deposit which took forever. And the last one that I won, which was a whole lot more, they told me that I would not be receiving the funds. I have been trying to get those funds from them for almost 6 weeks. I just happen to call today and I was told that I would not be receiving the funds that I won.

2026年5月15日
自発的なレビュー
5つ星のうち1の評価

NEVER EVER RECOMMEND TO ANYONE!!!

If I could give it a negative i would.looking back now I wish I would have looked these people up before I did anything with them .I read the reviews and everyone is the same script they use on all of us .first it was my id the computer didn't like it so head to get a new one.then it was u can only get 2500 a week after there own withdraw section says 10,000 max withdraw at one time.so I was like this will take a couple of weeks but I will still get it .now it's chime doesn't accept international deposit.and a big bs line about they can't do bitcoin because I did deposit with it.so now I have to open a whole new account just to get what is owed to me.only the ones affiliated with these guys fo all this bs.if u want a real casino that treat u right everytime then go to SUPER SLOTS or WILD CASINO they payout within 2 hours with no problem.

2026年6月3日
自発的なレビュー
5つ星のうち1の評価

If I could do a Zero review I would

If I could do a Zero review I would. I am very disappointed in this casino and it’s sister site Casino Grand Bay. I had winnings over a month ago and never got paid out. Every time I chat or call I’m congratulated on my winning and then apologized too for still waiting for my funds. I think at this point it’s a scam to take any money you can deposit and then you not get your winnings. Please proceed with extreme caution because they lie to you and let you down. I will not use this site again.

2026年5月27日
自発的なレビュー
Black Lotus Casino ロゴ

Black Lotus Casino からの回答

Hi Lori,

As per our response on Casino Grand Bay, please could you send through your details so that we can look into this further for you.

Kind regards,
Black Lotus

5つ星のうち1の評価

Have been waiting over a month to get…

Have been waiting over a month to get my winnings deposits…. Still waiting. Am told every time I contact them the money is just waiting for processing. My deposit has been flushed for over a month, again, just waiting for processing. Do not spend a penny on this game! I am reporting all my charges as fraudulent with my bank now.

2026年4月9日
自発的なレビュー
Black Lotus Casino ロゴ

Black Lotus Casino からの回答

Hi Kelly

We understand your frustration regarding the delay in receiving your withdrawals.

Please note that withdrawal requests can sometimes remain in processing while they are being reviewed by the relevant department, and we understand that this can be frustrating when there are delays.

We would like the opportunity to look into this further for you. As we are unable to locate your account details from the review alone, please could you provide your casino username and registered email address so we can investigate this matter and follow up accordingly.

Kind regards,
Black Lotus Team

5つ星のうち4の評価

Finally paid

Finally paid after a month and a half and me calling them like crazy but they did pay my 2,500

2026年5月19日
自発的なレビュー
Black Lotus Casino ロゴ

Black Lotus Casino からの回答

Hi Santiago

Thank you for updating your review.

We sincerely apologise again for the delay and frustration caused during the withdrawal process, but we are pleased to hear that your payment has now been received successfully.

We appreciate your patience throughout this matter.

Kind regards
Janine
Black Lotus Casino

5つ星のうち1の評価

They giving me the runaround keep…

They giving me the runaround keep saying I was approved but there’s a backlog on receiving my money I feel like my money was stolen!

2026年5月18日
自発的なレビュー
Black Lotus Casino ロゴ

Black Lotus Casino からの回答

Hi Teyon

We are sorry to hear about your experience and would really like to look into this properly for you.

To do so, could you please share your account email/username, and any details of the winnings or withdrawals in question?

Once we have this information, we can escalate it to the relevant team for a full review.

Kind regards
Janine
Black Lotus Casino

5つ星のうち2の評価

POOR WITHDRAW TIME!!

I play once or twice a month just to have a little fun at home when I'm bored. I don't really like that the playthrough is so much but it's more about just playing for a bit. I like the slots games. I think the blackjack is completely rigged. I looked up the odds of losing 20 hands almost back to back by one or two points and it would be very odd or rare for it to happen as many times as it did. What bothers me the most is that if you somehow get through all the playthrough and after they take their bonus money back if you have any money you can withdraw it takes WAY TOO LONG to get your wire transfer. Every time I cashed out it was the same thing. Yes they process it in 1 to 3 business days but then it sits in a "flushed" status for weeks!! I'm currently waiting on a $500 withdraw and it's going on about 18 business days and that is not including the weekends!! When you ask about why it is taking so long they always say the same thing "congratulations on your winnings the finance team has approved your winnings and we are just waiting for them to release the funds to your bank" and when you ask why it's taking so long they give you some b.s. like this "the finance team has so many withdraw requests and they are behind" if you haven't stopped chatting with them by now you will get this line "I will send the finance team a request to escalate your funds" and nothing ever happens. Sometimes they will tell you that it takes so long because they are careful and don't want anything to happen to your money. The problem with that is that they don't take a bunch of safety steps to take your money just to release it. I won $1400.00 one time and only got $1000 because they said it was in the terms of the bonus that I could only win $1000 but know one could show me that rule. I do have fun playing the slots but it takes way way too long to get your winnings.

2026年4月23日
自発的なレビュー
Black Lotus Casino ロゴ

Black Lotus Casino からの回答

Hi there

Thank you for taking the time to share your experience and feedback with us.

We are sorry to hear about the frustration caused by the withdrawal timeframes and understand your concerns regarding the delays and communication received during the process. We also appreciate your comments regarding the bonus terms and gameplay experience.

We would like the opportunity to review your account and withdrawal history in more detail. Please could you send us your username/email address so that we can investigate this further with the relevant team.

Kind regards
Black Lotus Casino Team

5つ星のうち1の評価

Wish they would have the option to give…

Wish they would have the option to give less than one star...this Casino is a scam! I have been cleared for a $1500 withdrawal to Bitcoin and did the email and ID verification but the text verification won't send me a code sat on the phone with customer service for 45 minutes and still couldn't get it to send...they told me it would be this weekend but after seeing the other reviews on here it's obviously the run around...I wish I could get in a room with one of these scammers...I would ask them if I could have a word of prayer with them....or something like that...real pos's....sorry scamming losers!

2026年5月8日
自発的なレビュー
Black Lotus Casino ロゴ

Black Lotus Casino からの回答

HiNate

Wem understand your frustration regarding the verification process and withdrawal delay.

We would appreciate the opportunity to look into this further for you. Please could you send us your username/email address so that we can investigate the verification issue and provide you with an update.

Kind regards
Black Lotus Team

5つ星のうち1の評価

I would put zero but that's not a…

I would put zero but that's not a choice lol don't even try there bs. Free spins you can't and will not be aload to pull anything out say max of 25 but that is alpso bs pass them and the sister sites by for a real one not these pos s

2026年5月8日
自発的なレビュー
Black Lotus Casino ロゴ

Black Lotus Casino からの回答

Hi Shawn

We are sorry to hear that you feel this way regarding your experience and our bonus terms.

If you would like us to review your account and the promotion in question, please feel free to send us your username/email address so that we can investigate this further for you.

Kind regards
Black Lotus Casino

5つ星のうち1の評価

won 8k with match bonus of 180% and…

won 8k with match bonus of 180% and they helped with the withdrawl as well but never mentioned that if the match is over 101% they can only pay out up to 1k. so watch out for that free money.

2026年4月29日
自発的なレビュー
Black Lotus Casino ロゴ

Black Lotus Casino からの回答

Hi John

We’re glad to hear your withdrawal was processed and that you received assistance from the team.

Just to clarify, all bonus offers are subject to our terms and conditions, including maximum cashout limits which vary depending on the specific promotion and match percentage applied.

We appreciate your feedback and will ensure it is shared with the relevant team.

Kind regards
Black Lotus Casino

5つ星のうち1の評価

I won only $560 played with my money no…

I won only $560 played with my money no bonus and 10 days waiting so far and no payment, nor any indication as to when I might get paid. They don’t allow you to speak with anyone other than their CS reps who can’t tell you anything other than they’ll escalate it. Which they lie about that. Every time their excuse for not paying is proved invalid, they come up with some other ridiculous reason why it’s not paid out. They happily take your money, no problem, but they won’t pay and won’t give you honest answers.

2026年4月22日
自発的なレビュー
Black Lotus Casino ロゴ

Black Lotus Casino からの回答

Hi Kelli

We’re sorry to hear about your experience and the delay in receiving your withdrawal.

We would like to look into this further for you. Please could you send us your account email/username so we can review your payment status with the relevant team.

Kind regards
Janine
Black Lotus Team

5つ星のうち1の評価

Cashed out 1 time in 4 years with…

Cashed out 1 time in 4 years with thousands spent

2026年5月3日
自発的なレビュー
Black Lotus Casino ロゴ

Black Lotus Casino からの回答

Hi there

We’re sorry to hear about your experience and would like the opportunity to review this further for you.

Please could you send us your account email/username so we can look into your withdrawals and activity with the relevant team.

Kind regards
Black Lotus Casino

5つ星のうち1の評価

DO NOT USE BLACK LOTUS CASINO

DO NOT USE BLACK LOTUS CASINO. They will not payout wins. 4 weeks later and they keep asking for banking information and will only payout international deposits to certain banks!
They'll accept your deposit immediately but will give you the run around for many weeks. I tried to withdrawal 1800.00 and will not receive one red penny! foreign fraudsters will also share your banking info. I had 2 credit card fraudulent charges. STAY CLEAR!

2026年4月23日
自発的なレビュー
Black Lotus Casino ロゴ

Black Lotus Casino からの回答

Hi Craig

We’re very sorry to hear about your experience and take concerns of this nature seriously.

Please could you send us your account email/username and withdrawal details so we can investigate this matter urgently with the relevant team.

Kind regards
Janine
Black Lotus Casino

5つ星のうち1の評価

I won $1500 on a purchase that was…

I won $1500 on a purchase that was purchased with my own money out my bank I cashed out $180 $1100 and 280 I got one thousand dollar deposit when I asked where is rest they simply said its not flushed state they said this for over a month then two weeks ago they informed me that they sent it to my account I still ain't got it then they give me 100 dollar play I win 3500 they take it all but 100 then it eats straight through that they are a scam and they should get sued for all of it

2026年3月14日
自発的なレビュー
Black Lotus Casino ロゴ

Black Lotus Casino からの回答

Hi Lisa

We are sorry to hear about your experience and understand your frustration regarding your withdrawals and account balance.

We would like to clarify that all withdrawal requests are subject to review and may take time to move through the various processing stages, depending on verification and payment method requirements. We also understand that terminology used within the cashier system (such as status updates) can sometimes be confusing.

In order for us to properly investigate what has happened with your withdrawals and bonus adjustments, we will need to review your account in detail. As we are unable to locate your account from the information provided in the review, please could you send through your casino username and registered email address so we can escalate this to the relevant department for full investigation.

We appreciate you bringing this to our attention and would like the opportunity to assist you further.

Kind regards
Black Lotus Team

5つ星のうち1の評価

I would actually give No Stars

I would actually give No Stars. I should have realized something was wrong when I thought I was playing my local casino online, Encore Boston Harbor. Instead I was playing an out of the country casino. Who requires you to play out thousand before you are able to withdraw. Then you have to pay for wire transfer WHICH THEY NEVER SEND. It's in Red Letters Flushed?? I just read on another review that there withdrawal amount was Flushed. But Then marked Corrected? So I can only assume that customer service doesn't know what Flushed Means because they have told me it means ready for release which also is not the case. It's a Bogus platform. I suggest you download something from play store or you know is safe and you are going to get your money.

2026年4月1日
自発的なレビュー
Black Lotus Casino ロゴ

Black Lotus Casino からの回答

Hi Lynn

We are sorry to hear about your experience and understand your frustration regarding the withdrawal process and account terminology used within the cashier system.

We would like to clarify that withdrawal requests may go through several status updates while being reviewed and processed by the relevant department. We understand that certain terms displayed can sometimes be unclear, and we appreciate you bringing this feedback to our attention.

Please also note that wagering requirements and withdrawal conditions are dependent on the promotion or bonus accepted during gameplay, and these terms are available within the casino’s promotional rules.

As we previously requested additional account information but have not yet received a response, we are unfortunately unable to investigate the matter further at this stage. We would still very much like the opportunity to assist you, so please feel free to provide your casino username and registered email address directly to our support team so we can review your account and address your concerns properly.

Kind regards,
Black Lotus

5つ星のうち5の評価

I had a great experience playing on the…

I had a great experience playing on the Black Lotus casino site they have a variety of games and great bonus for deposits and their customer service representatives are fast and awesome in helping with anything you may need and their payouts are fast as well I will definitely recommend to my family and friends

2026年4月23日
自発的なレビュー
Black Lotus Casino ロゴ

Black Lotus Casino からの回答

Hi Omar

Thank you so much for taking the time to share your positive experience with us.

We’re really pleased to hear that you’re enjoying the games, bonuses, and that our customer service team has been helpful and efficient for you. It’s also great to know that your payout experience has been smooth.

We truly appreciate your recommendation and support.

Kind regards
Janine
Black Lotus Casino

5つ星のうち1の評価

SCAM FOR REAL ESPECIALLY WHEN YOU WIN

This casino is terrible and it is represented by my hometown casino Emerald Queen. I wonder if they know how ridiculous this casino is

2026年4月10日
自発的なレビュー
Black Lotus Casino ロゴ

Black Lotus Casino からの回答

Hi Karisa

We’re sorry to hear about your experience and appreciate you taking the time to share your feedback.

If you would like us to review your account and investigate the issue raised, please feel free to reach out with your account email/username and we will look into this further with the relevant team.

Kind regards
Black Lotus Casino

5つ星のうち1の評価

Complete run around deposited met play…

Complete run around deposited met play back of extremely high amount and they still took over half winnings and 3 weeks to send win then they left details out when wire sent to bank and over a week waiting for it to post back so I can withdrawal and see if they add correctly when sending

2026年3月17日
自発的なレビュー
Black Lotus Casino ロゴ

Black Lotus Casino からの回答

Hi Bobbie,

Thank you for your information.

We can see that this issue was also raised via another platform and has since been resolved by the Black Lotus Team.

We trust that everything is now in order, but please let us know if you still require any further assistance.

Kind regards,
Janine
Black Lotus Casino

5つ星のうち1の評価

Bonus is a scam

Bonus is a scam. You must play 60x your bonus. My $60 bonus I had to play $3,600 in spins before I could cash out. Many many better options out there that don’t scam you

2026年4月4日
自発的なレビュー
Black Lotus Casino ロゴ

Black Lotus Casino からの回答

Hi Ryan,
Thank you for taking the time to share your feedback. We’re sorry to hear that the bonus experience left you feeling frustrated.

Our bonuses do include wagering requirements and specific terms, which are shown before a promotion is claimed. We always encourage players to review these details so there are no surprises later on.

That said, we’re happy to take a closer look at your account and clarify what may have happened. Please feel free to reach out to our support team with your username so we can assist further.

Kind regards,
Black Lotus Casino Team

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