Black Lotus Casino レビュー 

119
TrustScore 5段階評価の1.5

1.5

レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら

プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら

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5つ星のうち1の評価

Please be careful with this casino; better yet, don't deal with them at all. They're stealing people's card information and fraudulently using it for personal use. I had just activated my bank card an... もっと見る

5つ星のうち1の評価

I made the mistake of falling for their first time deposit deal of 300%. I need to stop playing any site thats not in the US. Yes some here are shady as well but international ones seem to be far wors... もっと見る

5つ星のうち1の評価

DO NOT USE BLACK LOTUS CASINO. They will not payout wins. 4 weeks later and they keep asking for banking information and will only payout international deposits to certain banks! They'll accept you... もっと見る

企業が回答しました

5つ星のうち4の評価

I love playing on here.the only thing I don't like it takes to long to get your money,but you can win good on some of these slots, yes I would recommend others to play, because you do get your winning... もっと見る

企業が回答しました

企業情報

  1. カジノ
  2. 賭博場
  3. オンライン カジノまたは胴元

当該企業による記述

Black Lotus Casino is an online gaming platform focused on providing players with a secure, accessible, and reliable casino experience. The casino offers a wide selection of games, including slots, blackjack, roulette, baccarat, video poker, and live dealer titles. Its game library features content from providers such as Rival, Betsoft, Saucify, Crucible, and FreshDeck. Players can access the platform from desktop, mobile, or tablet devices, with secure payment processing and modern encryption in place. Black Lotus Casino also supports responsible gaming, transparent promotions, and 24/7 customer support to help players enjoy a safe and balanced entertainment experience.


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1.5

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TrustScore 5段階評価の1.5

119件のレビュー

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最近のレビュー依頼の記録はありません

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ネガティブなレビューの 85%に回答しています

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1.5

すべてのレビュー

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5つ星のうち1の評価

SCAM FOR REAL ESPECIALLY WHEN YOU WIN

This casino is terrible and it is represented by my hometown casino Emerald Queen. I wonder if they know how ridiculous this casino is

2026年4月10日
自発的なレビュー
Black Lotus Casino ロゴ

Black Lotus Casino からの回答

Hi Karisa

We’re sorry to hear about your experience and appreciate you taking the time to share your feedback.

If you would like us to review your account and investigate the issue raised, please feel free to reach out with your account email/username and we will look into this further with the relevant team.

Kind regards
Black Lotus Casino

5つ星のうち1の評価

Complete run around deposited met play…

Complete run around deposited met play back of extremely high amount and they still took over half winnings and 3 weeks to send win then they left details out when wire sent to bank and over a week waiting for it to post back so I can withdrawal and see if they add correctly when sending

2026年3月17日
自発的なレビュー
Black Lotus Casino ロゴ

Black Lotus Casino からの回答

Hi Bobbie,

Thank you for your information.

We can see that this issue was also raised via another platform and has since been resolved by the Black Lotus Team.

We trust that everything is now in order, but please let us know if you still require any further assistance.

Kind regards,
Janine
Black Lotus Casino

5つ星のうち1の評価

Bonus is a scam

Bonus is a scam. You must play 60x your bonus. My $60 bonus I had to play $3,600 in spins before I could cash out. Many many better options out there that don’t scam you

2026年4月4日
自発的なレビュー
Black Lotus Casino ロゴ

Black Lotus Casino からの回答

Hi Ryan,
Thank you for taking the time to share your feedback. We’re sorry to hear that the bonus experience left you feeling frustrated.

Our bonuses do include wagering requirements and specific terms, which are shown before a promotion is claimed. We always encourage players to review these details so there are no surprises later on.

That said, we’re happy to take a closer look at your account and clarify what may have happened. Please feel free to reach out to our support team with your username so we can assist further.

Kind regards,
Black Lotus Casino Team

5つ星のうち1の評価

Black lotus casino takes advantage of…

Black lotus casino takes advantage of people playing online. See the state I'm from it is illegal to receive payouts from a casino but you can but all the money in you want. Lucky I do small bets 20 a time and only a few times I did this. Playing cards I won $150 so i figured lets withdraw the money150 - 20 for wire transfer. I withdrew on Feb 12th one month latter no $ well folks that's cause in some states online casino gambling is illegal which i never knew until today. People that say they got money must be there own people writing reviews. People keep your money in your wallet. Don't gamble with black locus casino. There bad news .

2026年2月12日
自発的なレビュー
Black Lotus Casino ロゴ

Black Lotus Casino からの回答

Hi Scott

Thank you for your feedback.

We are sorry to hear about your experience and understand your frustration regarding your withdrawal.

Please note that it is the player’s responsibility to ensure that online gaming and withdrawals are permitted within their local jurisdiction. In cases where restrictions apply, this can impact payment processing.

If you still have any outstanding concerns or require further clarification, you are welcome to contact us directly with your account details so we can review this again for you.

Kind regards,
Black Lotus Casino

5つ星のうち1の評価

Scam!!!!!

Scam!!!!!! Bogus bonuses, don't ever play with a match bonus, you can only walk away with a $1000 no matter how much you actually win. I spent more time talking to the clueless agents than I did playing the game. And they have several casinos, which are all the same, so pay attention to the format. But my best advice is to stay far away from this casino.

2026年3月5日
自発的なレビュー
Black Lotus Casino ロゴ

Black Lotus Casino からの回答

Hi Terence,

Thank you for your review. We’re very sorry to hear about the frustration caused during your withdrawal process.

As outlined in our terms, there is a maximum withdrawal of $1,000 from bonus winnings. We hope this clarifies why the payment was limited.

We hope your payment was received. If not, please reach out to our support team with your account details so we can investigate and assist you directly.

Kind regards,
Black Lotus Casino Team

5つ星のうち5の評価

I have had a wonderful experience with black lotus casino…

I have had a wonderful experience with black lotus for years! There customer service is polite professional and quick to solve any issues I've had. Their games are great and they have always done what they have said they were gonna do I think the 1.6 rating I see on here isn't even close to legit I would definitely give them 5 stars. I would be the first one to let someone know if they shouldn't play at a place because they would get ripped but black lotus casino is not that kind of a casino. I think in my opinion alot of people freak out and start being mean and getting really s@$%#y when they should be just a little patient and understand that sometimes things could get delayed. Kindness goes along further than anger in my opinion. I would highly recommend black lotus and any of their sister casinos to anyone. They have agreat selection of games and are very generous with their bonuses . And their customer service is fantastic. This has been my gwnuine experience 100 percent and have not been paid and am a visitor of this casino. thank you black lotus and sis casinos for the wonderful gaming experiences for years... respectfully zachary kaestner

2025年2月23日
自発的なレビュー
Black Lotus Casino ロゴ

Black Lotus Casino からの回答

Hi Zach,

Thank you so much for your kind words and for taking the time to share your experience. We truly appreciate your continued support over the years.

It’s great to hear that you’ve had positive experiences with our games, bonuses, and customer support - your feedback means a lot to the team.

We’re grateful to have you as part of our community and look forward to continuing to provide you with a great gaming experience.

Kind regards,
Black Lotus Team

5つ星のうち1の評価

They owe me $2900 but are only giving…

They owe me $2900 but are only giving me $1,000. DO NOT PLAY THIS WEBSITE. IT TOOK me a MONTH to get my money last time. I had to argue for 3 weeks. The most shady game app you can play!!!

2026年2月9日
自発的なレビュー
Black Lotus Casino ロゴ

Black Lotus Casino からの回答

Hi Ketah,

Thank you for your review. We’re sorry to hear about your experience and understand your frustration.

As outlined in our terms and conditions, bonus winnings are subject to a maximum withdrawal limit of $1,000. This is why the amount paid was capped accordingly.

We can confirm that your withdrawal has been processed in line with these terms. If you have any further questions or if anything remains unclear, please don’t hesitate to reach out to our support team with your account details so we can assist you directly.

Kind regards,
Black Lotus Casino Team

5つ星のうち1の評価

Slots are very tight

Slots are very tight. Tried to get an $150 withdraw and it took over 2 weeks of paperwork they needed. Do not play this casino.

2026年1月17日
自発的なレビュー
Black Lotus Casino ロゴ

Black Lotus Casino からの回答

Hi Robert,

Thank you for your feedback. We’re sorry to hear that your experience did not meet expectations.

Please note that all our games, including slots, operate on certified random number generators to ensure fair and unbiased outcomes.

Regarding your withdrawal, we understand that the verification process can feel lengthy at times. These checks are in place to ensure the security of all player accounts and transactions. That said, we appreciate your feedback and are continuously working to improve our processing times.

If there is anything further you would like us to look into, please feel free to reach out to our support team with your account details so we can assist you directly.

Kind regards,
Black Lotus Casino Team

5つ星のうち1の評価

Don't play here don't deposit here

This is the worst experience I have had. I have been playing on black lotus since 2022 of and on making deposits. So it's been a while since I haven't played there about 7 months so I go online to black lotus and I see I have player rewards from depositing and playing I earned these rewards. So I play them I win 750.00 so I see there's a play through no big deal so I go and keep playing I get the play through I end up winning 1300.00 so I go to withdraw cool withdrawable 1230.00 they took 70 out for the bonus I still don't know why. It was free spins they rewarded me so no big deal right I go and withdraw 1230.00 it goes through oh I withdrew from Bitcoin I still haven't received it so I called today January 5th now they tell me I don't get it only 150.00 of it because it is bonus money but it's really it's earned rewards why would they tell me withdrawable and take the bonus money and then not give me my withdrawable money 1270.00 2 weeks ago they told me my withdraw was approved and last week the same thing but today they are telling me this. I will never deposit in this casino again. My brother he deposited money into the casino he withdrew the same day I did and he is getting the run around as of today he hasn't received anything. I'm letting you all know do not deposit in this casino high chances are your won't get you money customer service is garbage here they forget who they are talking to in between their conversations with other people trying to get their money most likely. I do understand that a lot of bonuses have a withdrawable of 100 to 150 those are the no deposit bonuses when you first start playing but the one I received was from my earned rewards from playing and depositing just wants to make sure I was clear about that

2025年12月11日
自発的なレビュー
5つ星のうち1の評価

Fk blacklotus fake ass casino

I give this mothafkn casino no fkn stars 1 is even lucky been waiting 2weeks for my cash out these suckas keep saying some extra shit. cash out my shit or im suing mothafka

2025年12月28日
自発的なレビュー
Black Lotus Casino ロゴ

Black Lotus Casino からの回答

Hi Cesar

We’re sorry to hear about your frustration and understand how important timely withdrawals are.

Please note that withdrawal requests are subject to our standard verification and processing procedures, which are in place to ensure the security of all accounts and transactions. Your withdrawal remains in process in line with these requirements.

Kind regards,
Black Lotus Casino Team

5つ星のうち1の評価

CROOKS

CROOKS! How can these people just sit there and be happy about ruining people's Christmas? Their system let's you cash out what you win AFTER MEETING THEIR PLAYBACK REQUIREMENTS but then they tell you that you still cannot have anything over $1.000? That's a crock.

2025年12月23日
自発的なレビュー
Black Lotus Casino ロゴ

Black Lotus Casino からの回答

Hi Stephanie,

Thank you for your feedback. We’re sorry to hear about your frustration and understand your concerns regarding withdrawals.

As outlined in our terms and conditions, winnings derived from bonus play are subject to a maximum withdrawal limit of $1,000. This is applied once wagering requirements have been met and is part of the promotional structure agreed to at the time of play.

We appreciate this may be disappointing, and we’re sorry for any inconvenience caused.

Kind regards,
Black Lotus Casino Team

5つ星のうち1の評価

Black Lotus Casino are thieves!!!!

Apparently I'm just on a bad losing streak... A 2 month long losing streak. The only time I won was the first time I logged in. Tried to withdraw 2,000 but kept getting denied. Was told bank didn't accept wire transfer. Kept putting it back on there, so I played it, lost it. Never won again
Down 2,000 total

2025年12月13日
自発的なレビュー
Black Lotus Casino ロゴ

Black Lotus Casino からの回答

Hi Brandon,

Thank you for your feedback. We’re sorry to hear about your experience.

We’d like to clarify that all games operate using certified random number generators to ensure fair and unbiased outcomes. Results are based on chance, and both winning and losing streaks can occur over time.

Regarding your withdrawal attempt, payment methods and processing requirements can vary depending on the banking provider and verification checks, which are in place to ensure secure transactions.

We appreciate you taking the time to share your comments.

Kind regards,
Black Lotus Casino Team

5つ星のうち1の評価

one star is way to much for these low…

one star is way to much for these low life thieves i deposited 20 dollars and had a playthrough of 4000 dollars on 60 dollars they gave me 45 free spins was involved in the promotion when i played them the 5 dollars i won added 700 more dollars to my play through and capped my winnings at 25 dollars so when im done with the second play through for one promotion the money i won off my 20 bucks will be taken and i will get 25 for my 20 which i wont beable to cash out and there for I was scammed lied to and stolen from

2025年11月28日
自発的なレビュー
Black Lotus Casino ロゴ

Black Lotus Casino からの回答

Hi Lisa,

Thank you for your feedback. We’re sorry to hear about your frustration regarding your experience with the promotion.

We understand your concerns around wagering requirements and bonus terms. These are applied in line with the promotional rules agreed to at the time of opt-in, including playthrough requirements and any win caps associated with bonus funds.

That said, we’d like to take a closer look at your account and the specific promotion you are referring to, as we want to ensure everything has been correctly applied.

Please feel free to reach out to our support team with your account details so we can review this for you and provide a full explanation.

Kind regards,
Black Lotus Casino Team

5つ星のうち1の評価

Es estafa no pagan le pusieron como 500…

Es estafa no pagan le pusieron como 500 $ y ahora le estoy cobrando 400 y tienen 12 día y no me pagan. El agente dice que espere a que llegue el dinero

2025年11月2日
自発的なレビュー
Black Lotus Casino ロゴ

Black Lotus Casino からの回答

Hi there,

Thank you for your feedback. We’re sorry to hear about your frustration regarding your withdrawal.

We understand that waiting for payments can be concerning. Withdrawal requests are processed in line with our standard verification and banking procedures, and timelines can vary depending on the payment method and external banking processes.

Based on your comments, it appears your request is already in progress and you have been advised by our support team to allow time for the funds to reflect. We appreciate your patience while this is being completed.

If there is anything further that needs to be clarified, our support team remains available to assist you directly.

Kind regards,
Black Lotus Casino Team

5つ星のうち1の評価

500% bonus

500% bonus, but playthrough requirement is 60x. Even the "Free" spins they give you have a 60x playthrough requirement on those too. Don't fall for their "generous" 500% match bonus. Thank god I did not put a lot of money in it.

2025年11月8日
自発的なレビュー
Black Lotus Casino ロゴ

Black Lotus Casino からの回答

Hi,

Thank you for your feedback. We’re sorry to hear that the promotion did not meet your expectations.

All bonus offers, including match bonuses and free spins, are subject to wagering requirements as outlined in the promotional terms. In this case, the 60x playthrough requirement applies to bonus funds and any winnings derived from free spins, and this is clearly stated prior to opting in.

We understand that wagering requirements can feel high, and we appreciate you taking the time to share your comments. Your feedback will be passed on to the relevant team for review.

Kind regards,
Black Lotus Casino Team

5つ星のうち1の評価

Wouldn’t let me cash out anything…

Wouldn’t let me cash out anything because I had a bonus. I had to play until I had more than 5000 points before they wouldn’t let me cash out any of my winnings. Total scam.!!!

2025年10月22日
自発的なレビュー
Black Lotus Casino ロゴ

Black Lotus Casino からの回答

Hi Patricia

Thank you for your feedback.

Please note that when playing with a bonus, wagering requirements and related conditions must be completed in line with the promotional terms before any withdrawal can be processed.

We appreciate you taking the time to share your comments.

Kind regards,
Black Lotus Casino Team

5つ星のうち1の評価

No easier way to lose money!

Playing black jack. I dont care of they say it's random cards. Its not! They just take your money faster than you can give it. Never had the problem of trying to withdrawal. I could never win anything. Dealer hits black jack , 10 times to my one. And thats not just one setting. Multiple times I tried. Same thing happens. I've played a lot at clubs and casinos. I have never seen a dealer do like they did here! Disgraceful and wrong. Thiefs! What other conclusions can one come to!

2025年10月22日
自発的なレビュー
Black Lotus Casino ロゴ

Black Lotus Casino からの回答

Hi Jeffrey,

Thank you for your feedback. We’re sorry to hear about your experience with our blackjack games.

All blackjack games are powered by certified random number generators (RNG) and are independently tested to ensure fair and unbiased outcomes. As with any game of chance, results will vary from session to session, and both winning and losing streaks can occur.

We appreciate you taking the time to share your comments.

Kind regards,
Black Lotus Casino Team

5つ星のうち1の評価

I would go with no stars not 1

I would go with no stars not 1. Receive something in the mail saying I get a 250% add-on for any deposit up to $2500. Given me a balance of $8750. What wasn’t put on the offer is that even one play through requirements are meant I cannot cash out or withdraw anything more than $1000. So not only can you not win you can’t even break even. you lose $1500 the second you make a deposit in no matter how much you win how much you play completing the play through requirements you could never get that $1500 back you could never walk away with more than $1000.

2025年10月17日
自発的なレビュー
Black Lotus Casino ロゴ

Black Lotus Casino からの回答

Hi Jeff,

Thank you for your feedback. We’re sorry to hear about your frustration regarding the bonus you claimed.

Please note that all bonus offers are subject to specific terms and conditions, including wagering requirements and maximum withdrawal limits applied to winnings generated from bonus funds. In this case, the $1,000 maximum withdrawal limit is part of the promotional terms agreed to upon acceptance of the offer.

We appreciate you taking the time to share your comments.

Kind regards,
Black Lotus Casino Team

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