J'ai utilisé les services de BNESIM pour plusieurs pays (Turquie, Albanie, Arménie, Macédoine, Géorgie) sans problème. Pour la Turquie bien penser à installer la esim avant d'entrer dans le pays si no... もっと見る
レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら
プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら
レビュアーのコメントを見てみましょう
Wir haben für unseren Thailand Urlaub drei E-SIMs bei BNESim bestellt und alles lief absolut problemlos. Die Einrichtung war super verständlich und schnell erledigt, selbst ohne Vorkenntnisse. Dir... もっと見る
企業が回答しました
I bought the eSIM for my trip in Morocco, but unfortunately when I activated the eSIM the only internet connection available was LTE (even from the eSIM settings), no 4G. With LTE it was impossible to... もっと見る
This is a legit ESIM service. It uses local cellular providers for their service. I have used these esims while traveling several times now and I've had no issues. They work fine. You must follow the... もっと見る
企業が回答しました
企業情報
当該企業による記述
BNESIM is a trusted global communication provider, offering innovative solutions like eSIMs, SIM cards, travel Wi-Fi routers, international calls, SMS, and IoT services. With coverage in over 200 countries and customizable plans, BNESIM connects travelers, entrepreneurs, and businesses seamlessly worldwide. 🏆 Recognized as the World’s Best Travel SIM Provider in 2019, 2020, 2022, 2023, and 2024!
連絡先
Unit C, 8/F, King Palace Plaza, NO:55 King Yip Street, Kwun Tong, Kowloon, Kowloon, 香港
- support@bnesim.com
- www.bnesim.com
3.8
ほぼ満足
318件のレビュー
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
ネガティブなレビューの 92％に回答しています
通常1カ月以内に回答
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
この企業を閲覧した人は、以下の企業も閲覧しています。
Great app works whatever i go F A N T A S T I C🎉
Great app works fantastic easy to understand and install👌🏻
2026年4月12日
BNESIM からの回答
Thank you so much for your wonderful feedback!
We’re really happy to hear that everything has been smooth and reliable for you across your trips. We truly appreciate your support and look forward to keeping you connected wherever you go! 🌍
i saw the e sim on baris’s tiktok page…
i saw the e sim on baris’s tiktok page And after being scammed into buying turktelekom i decided to try bnesim and it was honestly the best decision the reception was amazing 5G everywhere even in sapanca lake and masukiye and the highway! gonna recommend this to everyone from now on ! thank you baris and bnesim
2026年4月12日
BNESIM からの回答
Amazing to hear this! Thank you so much for sharing your experience! We’re really glad everything worked so well for you.
Your support and recommendation truly mean a lot to us. We look forward to keeping you connected on your next trips! 🌍
Very decent mobile app
Very decent mobile app, good user experience and integration with Apple Pay.
2026年4月10日
BNESIM からの回答
Thank you for your feedback! We’re glad to hear you’re enjoying the experience and that the app feels smooth and convenient to use.
We appreciate your support and look forward to continuing to improve!
Truely poor service
Truely poor service, paid for a plan and didn't receive the QR code. Installed their App (which is clunky), tried using their cutomer service to resolve the issues , its all BOT driven so round and round the circle you go until it promises a human then you just wait and wait and wait.....
Gave up and asked for a refund which apparently tkes a week ? Mmmmmm...
Dont go there !
2026年4月9日
自発的なレビュー
BNESIM からの回答
We’re very sorry to hear about your experience and the inconvenience this has caused.
We’ve looked into the issue, and we can confirm that it has now been resolved by our team.
Regarding the refund, we would like to clarify that at no point do we state that refunds take a week. All refund requests are processed on our side within 24 hours. Once the refund is completed from our end, the timing depends entirely on your bank, which typically takes 3–5 working days to reflect the amount back to your account. Unfortunately, this part is outside of our control.
We understand how frustrating this situation must have been, and we truly apologize for the experience you had. If there’s anything further we can assist you with, please don’t hesitate to reach out.
Had a problem installing the Sim so I…
Had a problem installing the Sim so I contacted their support team they assisted me very quickly and I was able to use this Sim (virtual) in Turkey without any issues
Would recommend Bnesim anytime
2026年3月27日
BNESIM からの回答
Really appreciate you sharing this. Thank you!
Sorry again for the initial hiccup with the installation, but we're very glad our support team could step in quickly and get everything sorted. Great to hear it worked smoothly for you in Turkey after that 😊
Thanks a lot for the recommendation. It means a lot to us!
This is a legit ESIM service
This is a legit ESIM service. It uses local cellular providers for their service. I have used these esims while traveling several times now and I've had no issues. They work fine. You must follow the installation instructions very carefully. Use the settings that they specify or it will not work.
2026年4月8日
BNESIM からの回答
Thank you for this great review, really appreciate it!
Glad to hear everything worked smoothly across your trips. And you’re absolutely right, the setup is key. Once the correct settings are in place, it’s a very straightforward experience.
Thanks again for choosing BNESIM and for sharing your experience 🙏
Great eSIM Solution for Europe Travel
I’m very satisfied with the Bnesim app! The eSIM made it easy to use mobile internet across Europe—fast, stable, and simple to set up.
Highly recommended for travelers!
2026年4月7日
BNESIM からの回答
We’re really glad to hear that your experience with BNESIM across Europe was smooth, fast, and easy to set up. Thank you for your words and for recommending us. We hope to keep you connected on many more trips! 🌍
BNESIM からの回答
Vielen Dank für Ihr Feedback! 😊 Es freut uns sehr, dass Sie mit unserem Service zufrieden sind.
Experience of using BNESIM
Quick activation, fast speed, stable connection and competitive price.
What I love most about BNESIM is the pay-as-you-go feature. With it, I won’t waste any data. Lucky to have it!
2026年4月6日
BNESIM からの回答
Thank you so much for your detailed feedback 😊
We’re really happy to hear that you enjoyed the quick activation, fast speed, and stable connection. It’s great to know that the pay-as-you-go feature made a difference for you.
Thanks again for choosing BNESIM, and we hope to keep you connected on all your future travels! 🌍
Excellent Customer Service
BNESIM never failed my expectations, always delivers an excellent hassle free customer service, I have been using them for the last two years, I never look anywhere else, the coverage is excellent, easy to install, I like the non expiry esim for my data, it is very useful, and the price is competitive.
2026年4月5日
BNESIM からの回答
Thank you so much for your kind words and for your continued trust over the past two years 😊
We’re truly happy to hear that we’ve consistently met your expectations. It means a lot to us that you choose BNESIM every time.
We’ll keep doing our best to provide you with a smooth and reliable experience wherever you go 🌍
Уникални сте много съм доволен
2026年3月28日
BNESIM からの回答
Благодарим ви много за прекрасния отзив! 😊
Много се радваме, че сте доволни от услугата ни.
user id and password given not working
user id and password given not working, reported the issue to their service desk support and did not resolve the issue or refund the payment. just beware of this lousy service.
2026年3月30日
自発的なレビュー
BNESIM からの回答
We’re sorry to read your feedback and for the frustration caused.
We can see that our team shared a password reset link with you and also proceeded with the refund you requested. However, we haven’t received any further response from your side.
At the same time, our system shows that you were able to access the app and successfully install the eSIM, so everything appears to be working correctly.
ABSOLUTELY SHOCKING company
ABSOLUTELY SHOCKING company. Admitted they hadn’t set up my data. 24/7 live chat is a BOT and doesn’t help. Been waiting hours to speak to a human with NO REPLY.
Left without internet, access to money, etc in a foreign country.
WOULD NEVER RECOMMEND USING!!!!
2026年4月2日
自発的なレビュー
BNESIM からの回答
We are extremely sorry that the human intervention was not as prompt as it should have been. This is certainly not the level of service we aim to provide.
We have tried reaching out to you to assist in getting your eSIM working, as based on the screenshots you shared with our support team, we identified a few settings that may have affected the connectivity:
• The signal in your area appeared to be low, which is unfortunately beyond our control
• The APN name was also entered in the Username field, which should be left blank
• You were advised to switch network mode, as Macedonia supports 3G speeds on the ONEVIP network, but it seems this step may not have been completed
We would also like to clarify that mobile data setup does not happen on our side, but it needs to be configured directly on the device.
We truly understand how frustrating it must be to experience connectivity issues while abroad, and we would still be more than happy to assist you in resolving this.
BNESIM からの回答
We’re very sorry for the delay and the inconvenience you experienced. This is certainly not the level of service we aim to provide. A refund has now been issued.
Società seria, pronta e disponibile a risolvere eventuali problemi
Nonostante un problema, si sono dimostrati disponibili e pronti a risolvere. Quindi per ora l’esperienza è stata molto positiva
2026年3月30日
自発的なレビュー
BNESIM からの回答
Grazie mille, Roger. Ci fa molto piacere sapere che, nonostante il problema, sei rimasto soddisfatto del supporto ricevuto. La tua soddisfazione è la nostra priorità. Grazie per la fiducia!
BNESIM からの回答
Thank you so much for your kind words! 😊
We’re really happy to hear BNESIM is working well for you across different countries. Safe travels! 🌍
BNESIM からの回答
We're sorry to hear about your experience.
That said, we can see that the eSIM is correctly available in your account, and the email containing the QR code was successfully delivered and opened, meaning the installation could have been completed from there.
We can also confirm that our support team replied promptly to your request, asking for additional information to assist you further, but unfortunately, we did not receive a response.
Without more details from your side, there is very little we can do to investigate or resolve the issue. We are absolutely here to help and would be more than happy to assist you if you’re able to share the requested information with us.
Works great in Saudi Arabia
Works great in Saudi Arabia, and better priced than the local sim
2026年3月28日
自発的なレビュー
BNESIM からの回答
Thank you so much for your feedback! 😊
We’re glad to hear it worked great in Saudi Arabia and that you found it better priced than local options. Enjoy your travels!
Perfect service
Perfect service. It always works everywhere. I'm extremely pleased.
Kind, engaged and helpful support.
2026年3月28日
BNESIM からの回答
Thank you for your review! It’s great to hear you’re having such a smooth experience. That’s exactly what we aim for. We really appreciate your support!
Exselent app for e-sim.network covered…
Exselent app for e-sim.network covered every were.strogly recomend
2026年3月26日
BNESIM からの回答
Thank you for your feedback! 😊
We’re really glad to hear you’re enjoying the app and its coverage. That means a lot to us. Appreciate the recommendation!
Trustpilot エクスペリエンス
Trsutpilot のレビューは誰でも書くことができます。レビューを書いた人には自分の書いたレビューをいつでも編集したり削除したりする権限があり、それらのレビューはアカウントがアクティブである限り表示されます。
企業は、自動招待を介してレビューを依頼することができます。この方法で得られたレビューは、本物の経験に基づいたものであり、確認済みのラベルが付与されます。
他の種類のレビューについての詳細はこちらをご一読ください。
プラットフォーム保護のため、専門チームと高度なテクノロジーを駆使しています。偽レビューとの闘いについての詳細はこちらをご一読ください。
Trustpilot におけるレビュー プロセスの詳細についてはこちらをご覧ください。
よいレビューを書くための8つのヒントをご覧ください。
確認を行うことで、Trustpilot に投稿されるレビューが [LINK-BEGIN-PEOPLE]実在の人物[LINK-END-PEOPLE] によって書かれたものであることの保証につながります。
レビューに対してインセンティブを提供したり、選択的にレビューを依頼したりすることは、TrustScore にバイアスを生む可能性があります。これは 当社のガイドラインに反します。