BodyGuardz レビュー 

313
•
TrustScore 5段階評価の3.5

3.6

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レビュアーのコメントを見てみましょう

5つ星のうち5の評価

The customer support was very quick and very helpful. Purchasing online anywhere comes with a risk of not liking the product, making a purchasing error, dealing with returns etc. I got my red... もっと見る

企業が回答しました

5つ星のうち5の評価

Sophie G replied to my email regarding my new screen arriving cracked. She answered professionally and responsively. I got no run around just a simple reply that the replacement was coming in the mail... もっと見る

企業が回答しました

5つ星のうち5の評価

I’ve been a loyal BodyGuardz customer since 2025 and currently have four registered products. Whenever a product fails—even due to user error—the replacement process is quick and painless. While I do... もっと見る

企業が回答しました

5つ星のうち1の評価

Total scam!!! I bought the service for lifetime screen protectors, for 50€. It included one protector and then they're supposed to be free with shipping for life! Yes it's an okay deal but shipping... もっと見る

企業が回答しました

企業情報

  1. 携帯電話アクセサリ店

さまざまな外部ソースから提供された情報

#SayNoToCracks with BodyGuardz cases & screen protectors


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3.6

まあまあ

TrustScore 5段階評価の3.5

313件のレビュー

5つ星
4つ星
3つ星
2つ星
1つ星

最近のレビュー依頼の記録はありません

この企業は最近、顧客にレビューを依頼していないため、レビューが全体の意見を反映していない可能性があります。

ネガティブなレビューの 100%に回答しています

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3.6

すべてのレビュー

(313)

過去12か月のレビュー数: 17件

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5つ星のうち3の評価

Replacements are not really free

The product works but the protection screens break easily which forces you to replace them often. They say free replacements, but the replacements are not free. They charge $10 shipping and handling. Shipping is USPS so it is slow and probably cost them less than $2. My guess is the price of a few replacements is factored into the original cost as well as the replacement S&H fee. Nothing is free. Here is another kicker, you can only process one replacement at a time. The screen and camera protector both broke and you have to do two separate returns with two separate S&H charges. They say it is to track the returns, but sorry, that is completely ridiculous.

2024年11月25日
自発的なレビュー
BodyGuardz ロゴ

BodyGuardz からの回答

Thank you for your feedback! We'll be sure to pass this along to our team. If you ever need anything feel free to contact us at support@bodyguardz.com.

5つ星のうち5の評価

I’m very impressed with BodyGuardz

I’m very impressed with BodyGuardz! Their screen protectors are top-notch, and their customer service is outstanding. They’re incredibly responsive and always get back to me quickly. Highly recommend both their products and support!

2024年11月11日
自発的なレビュー
BodyGuardz ロゴ

BodyGuardz からの回答

Thank you so much for your kind review! Customers like you make all the difference. Thank you for choosing BodyGuardz!

5つ星のうち1の評価

Horrible warranty process

I need a screen protector replacement after my phone screen was replaced at the phone service shop and my old bodyguardz screen protector was lost in the process. Before I order a new one through the warranty process I read bodyguardz warranty policy. I suppose to return my old damage product if they request it. I don't have it. So I emailed them with no response. I rather order at zagg.com better costumer service warranty no hassle. They even registered your product as soon you ordered for future claims.

2024年10月10日
自発的なレビュー
BodyGuardz ロゴ

BodyGuardz からの回答

We’re so sorry to hear this. We are a small team and do our best to get back to our customers as soon as possible. If you could please try to reach out to us again at support@bodyguardz.com, our team would be happy to help you find a solution!

5つ星のうち1の評価

Overpriced bad quality

I thought the screen protector I had ordered was glass; however, it is synthetic glass, which isn't anything like glass at all.

It came with "free" lifetime replacements, so I thought it would be pretty good. However, I think it’s one of the worst screen protectors I've ever used. It got scratched and scuffed up way too easily and just looked filthy all the time. I used the protector for about two months, although it looked really bad after only one month. I couldn't stand it anymore and ordered my "free" replacement, which cost $10.00 for shipping. Why should shipping cost $10.00? It's not like it's made of glass and going to break. I had to "ship" back the old protector as proof of purchase, and it only cost me a stamp! I think $10.00 is highway robbery, and it’s more than the product is actually worth.

I found the replacement to be just as bad, and it lasted around a month until it started looking scratched and scuffed up again.

I've replaced the protector with a real glass one from another company, and I love it. No more ugly, scuffed, and scratched protectors for me.

I was curious because I get emails occasionally, so I logged into my account only to find that my "free" replacement is no longer carried by BodyGuardz. Fine by me because I’d never spend another dime on that cheap, poor-quality, overpriced protector again.

2024年7月30日
自発的なレビュー
BodyGuardz ロゴ

BodyGuardz からの回答

We’re so sorry to hear this. If you could reach out to us at support@bodyguardz.com, our team would be happy to see how we could help.

5つ星のうち5の評価

My first time

My first time dealing with Bodyguardz and my person that assisted me Was Blake D and they were amazing and this prosess was so simple, and easy i was really amazed, they need a raise , im just blowed away how easy the process was. I will recommend them to all i know!!!!!!!

2024年10月1日
自発的なレビュー
BodyGuardz ロゴ

BodyGuardz からの回答

Thank you for your review! We truly appreciate your kind words. Thank you for choosing BodyGuardz!

5つ星のうち5の評価

Best Customer Service Every Time

Bodyguardz always has the best customer service, quick, kind, professional, fair. When I bought my new iPhone last year ATT tried to sell me on their brand, but BodyGuardz’s system is so convenient and easy I’ll never switch! Fan for life.

2024年9月26日
自発的なレビュー
BodyGuardz ロゴ

BodyGuardz からの回答

We are so happy to hear this! Thank you for your kind review and for choosing BodyGuardz!

5つ星のうち3の評価

Tricky getting a replacement

I bought this tempered glass product over a year ago and I feel it has stood up well, but when it needed to be replaced, now that is where things got tricky. I paid the shipping and after a few weeks of waiting, I asked what happened?! Trying to talk with the help online I was asked to put through PayPal $1. I did as requested, and it turned into $67! This was a fraudulent company that got through their "helpline". Subsequently within three hours both my bank and PayPal got rid of the charge, but BodyGuardz has not responded in any positive manner, like, your lens is on the way. Nothing. If a new tempered glass lens arrives or I am refunded the 10 bucks for shipping I will let you know. Better NOT to deal with their online help. It is not secure at all.

2024年9月12日
自発的なレビュー
BodyGuardz ロゴ

BodyGuardz からの回答

We’re so sorry to hear this. If you could reach out to us at support@bodyguardz.com, our team would be happy to see how we could help.

5つ星のうち1の評価

Screen Broke

I request a new screen protector replacement because mine broke. I had to pay 11 dollars for shipping and handling. Also my phone screen broke and advertising says screen replacing program if it breaks and they don't want to fix my screen. I even bought their 70 dollar case.

2024年8月28日
自発的なレビュー
BodyGuardz ロゴ

BodyGuardz からの回答

We’re so sorry to hear this. If you could reach out to us at support@bodyguardz.com, our team would be happy to see how we could help.

5つ星のうち1の評価

Customer Support

There is no personal support from this company. It is ridiculous! It has been over a month since I sent a message and haven't received a reply. I hurriedly replaced my screen protector and threw away the package that it came in. I didn't realize that I was supposed to send the old one back. I tried to contact the company but to no avail. I sent 4 emails to customer support and no answer until today when I was charged almost $60 again!!!! So frustrating! Will never buy this product again. Most small companies pride themselves on excellent customer service. Not this one!

2024年7月15日
自発的なレビュー
BodyGuardz ロゴ

BodyGuardz からの回答

We are sorry to hear this! It looks like you were able to get in touch with one of our agents. If you need any further assistance please feel free to contact us at support@bodyguardz.com and our team will be more than happy to get you taken care of.

5つ星のうち5の評価

Best case for the money and protection.

This has got to be the best case I’ve purchased so far. There are many companies that claim their cases protect your investment, but this is very well built and will keep my phone safe in every season working inside and outside!

2024年8月14日
自発的なレビュー
BodyGuardz ロゴ

BodyGuardz からの回答

Thank you so much for your kind review! Customers like you make all the difference!

5つ星のうち5の評価

I have used bodyguardz for many years

I have used bodyguardz for many years. They have saved my phones on more than one occasion. Customer support is just awesome. Prompt, courteous, professional service every time. Highly recommend this company.

2024年7月3日
自発的なレビュー
BodyGuardz ロゴ

BodyGuardz からの回答

Thank you for your kind review and for choosing BodyGuardz! We truly appreciate it!

5つ星のうち5の評価

Replacement and good customer service

Their replacement process works great for me. I’ve used it several times over the years. Recently, I had an issue with my replacement and I contacted customer service. They replied very quickly and addressed my concern. Very happy with the result!

2024年6月14日
自発的なレビュー
BodyGuardz ロゴ

BodyGuardz からの回答

Thank you so much for your kind review! Customers like you make all the difference!

5つ星のうち5の評価

Great customer service fast shipping…

Great customer service fast shipping and very easy installation of my new screen protector. Been a customer for many many many years never had an issue with my phone case or my screensavers.

2024年6月17日
自発的なレビュー
BodyGuardz ロゴ

BodyGuardz からの回答

Thank you so much for your kind review! Customers like you make all the difference!

5つ星のうち5の評価

TOTALLY WORTH IT! Lifetime replacement & warranty

Tony and the customer service team really helped correct the shipping mistake and very quick & responsive to my emails. Super positive experience and makes purchasing the lifetime replacement program for my glass protector very worth it and will be doing it for all my future phones!

2024年5月21日
自発的なレビュー
BodyGuardz ロゴ

BodyGuardz からの回答

Thank you so much for your kind review! Customers like you make all the difference!

5つ星のうち5の評価

Incredible Customer Service

Customer service has become a lost art with most corporations these days so I have pretty low expectations. I was pleasantly surprised though when my recent experience with an error I had made with an order as a customer was met with such grace and kindness. The customer service component was unlike anything I have recently experienced. Ashley M went above and beyond for me in resolving my issue. The generous response was greatly appreciated and every detail was handled with precision. When I find great companies with customer service that matches such excellence- my loyalty is forever given. Thanks for such a smooth and helpful experience.

2024年5月28日
自発的なレビュー
BodyGuardz ロゴ

BodyGuardz からの回答

Thank you so much for your kind review! Customers like you make all the difference!

5つ星のうち5の評価

Good job BodyGuardz!

Good Afternoon,
“Blake D” was very efficient assisting me today via Chat. So appreciated his knowledge of your products! Additionally your “Chat” feature worked seamlessly from the BodyGuardz website to end of Chat! Good job BodyGuardz!!!
Thanks again,
Cynthia Binnall

2024年5月22日
自発的なレビュー
BodyGuardz ロゴ

BodyGuardz からの回答

Thank you so much for your kind review! We value your feedback and appreciate you choosing BodyGuardz!

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