BodyGuardz レビュー 

313
•
TrustScore 5段階評価の3.5

3.6

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レビュアーのコメントを見てみましょう

5つ星のうち5の評価

The customer support was very quick and very helpful. Purchasing online anywhere comes with a risk of not liking the product, making a purchasing error, dealing with returns etc. I got my red... もっと見る

企業が回答しました

5つ星のうち5の評価

Sophie G replied to my email regarding my new screen arriving cracked. She answered professionally and responsively. I got no run around just a simple reply that the replacement was coming in the mail... もっと見る

企業が回答しました

5つ星のうち5の評価

I’ve been a loyal BodyGuardz customer since 2025 and currently have four registered products. Whenever a product fails—even due to user error—the replacement process is quick and painless. While I do... もっと見る

企業が回答しました

5つ星のうち1の評価

Total scam!!! I bought the service for lifetime screen protectors, for 50€. It included one protector and then they're supposed to be free with shipping for life! Yes it's an okay deal but shipping... もっと見る

企業が回答しました

企業情報

  1. 携帯電話アクセサリ店

さまざまな外部ソースから提供された情報

#SayNoToCracks with BodyGuardz cases & screen protectors


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3.6

まあまあ

TrustScore 5段階評価の3.5

313件のレビュー

5つ星
4つ星
3つ星
2つ星
1つ星

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3.6

すべてのレビュー

(313)

過去12か月のレビュー数: 17件

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5つ星のうち1の評価

Wrong item and can’t get anyone to call or even e mail

I got the wrong screen protector and I don’t know if I should register this on first or send it back or what! That long ass message when you call goes on and on by that annoying woman. It’s almost impossible to get anyone to call back. I don’t think any humans even work there! If I ever get this straightened out………

2023年8月9日
自発的なレビュー
BodyGuardz ロゴ

BodyGuardz からの回答

Hi Lura,
I am sorry that you got the wrong screen protector and would be happy to help with this. We don't have a number that takes inbound calls, but you can request a call back either by emailing us support@bodyguardz.com or through our live chat. Please reach out to us at support@bodyguardz.com (attn: Ashley) and I would be happy to help you get the correct protector for your device.

Best,
Ashley

5つ星のうち5の評価

Excellent Customer Service

I have been purchasing my screen protectors for several years from BG, twice I had to have replacements due to breakage on my part, price, quality and service was great. Recently I purchased yet another screen protector for a new iph and paid $17.05 for 2-day shipping. There was a problem with the delay in shipping and informed it would take several days longer. I contacted CS and explained the situation, and they graciously refunded my 2-day priority shipping. This is what I consider excellent customer service satisfaction. I will continue to refer and purchase from this company.

2023年8月23日
自発的なレビュー
5つ星のうち2の評価

Warranty replacement made complicated…

Purchased Bodyguardz tempered screen protector, Bodyguardz case out of inventory at AT&T store. Protective case (Speck) purchased $55 & tempered screen protector $45.
Saved all documentation, packaging, receipts for future if warrantee replacement was requested.
Registered tempered screen protector.
Became part of Advantage program via registration/lifetime warranty.
Bodyguardz advertised free lifetime replacement in packaging literature. Shipping costs waved for up to 5 screen protector replacements if “a protective case” was purchased along with protective screen. No indication in materials that the case had to be Bodyguardz.
Screen cracks noted about months later.
Appointment made at AT&T store to replace screen covered under warranty.
AT&T store no longer stocks screen protector for iPhone 14Max Pro (8 months after purchase).
Bodyguardz states to utilize the warranteed free replacement with $0 shipping both items need to be Bodyguardz. Replacement of screen requires a $9.95 shipping charge & return of old screen to serve as proof of damage.
Bodyguardz not honoring warranty as described in their literature.
Chris from Bodyguardz reached out yesterday via email & is making efforts to support my request to make this replacement happen.

2023年8月19日
自発的なレビュー
BodyGuardz ロゴ

BodyGuardz からの回答

Thank you so much for the candid feedback! We do apologize that AT&T no longer stocks that product for you. We're happy to help you with the replacement for that screen protector though! With the purchase of the the Bodyguardz screen protectors you would be eligible for Lifetime Replacement Program. With the replacements, there is not cost for the product itself, but we do ask that you do cover the shipping and handling fee of $9.95. If you have purchased a BodyGuardz case ($20 or more) for that same device you would qualify free shipping on your first 5 replacements. We do ask that you send the old screen protector back, but this should only cost you one stamp to send back to us and if you ever run into any issues sending the old protector back just reach out to us at support@bodyguardz.com and we are more than happy to help.

5つ星のうち1の評価

Total scam!!!

Total scam!!!

I bought the service for lifetime screen protectors, for 50€. It included one protector and then they're supposed to be free with shipping for life! Yes it's an okay deal but shipping is so prohibitive almost the price of 3 normal market screen protectors plus you need to send the broken one back, which is dumb because the first thing I did was throw it away not knowing. Then customer service basically were like well no dice.

2022年8月12日
自発的なレビュー
BodyGuardz ロゴ

BodyGuardz からの回答

Hi Luis, we're so sorry to hear about your frustration! With the way our replacement program is set up, we ask for those old protectors to be mailed back as a form of proof of purchase. We make every effort to expedite this process for you so its as easy as possible! We do offer free shipping with an order of a case, but there is a limit to 5 free shipping waivers when you make that purchase. It sounds like there might have been some miscommunication regarding that, so if you shoot us an email at support@bodyguardz.com, we'd love to work out a solution for you!

5つ星のうち1の評価

Don’t Buy From This Company!

Don’t Buy From This Company!
I paid for this screen protector with the promise of replacements but it’s almost impossible to actually get one. I log into my account but it never lets me add it to my cart. I send requests for help and never get an answer.

2023年7月29日
自発的なレビュー
BodyGuardz ロゴ

BodyGuardz からの回答

Hi Nicole. I am sorry that you are having trouble with this. Please reach out to me at support@bodyguardz.com (ATTN: ASHLEY) and I would be happy to help in any way that I can.

Best,
Ashley

5つ星のうち5の評価

Great Customer Service

I contacted BodyGuardz support as I had completely botched an installation of the new Apex screen protector on one of our 3 iPhone 14’s. I was seeking a remedy for the situation and was told they would send me out a replacement right away, free of charge. I was not expecting that. Thank you BodyGuardz for going above and beyond with great customer service.

2023年6月28日
自発的なレビュー
5つ星のうち5の評価

Fantastic customer service

Fantastic customer service. I exchanged several emails with the company to find record of my replacement eligibility. They finally found my account record and graciously offered me free shipping because of the difficulty.

2023年6月27日
自発的なレビュー
5つ星のうち5の評価

Great Company! Excellent products!

This is a great company with an excellent product and equally excellent customer service. I recently replaced my glass screen protector for only shipping. It was easy to order via their website and it came to me in a week. Simple process, and now I have a new screen protector!

2023年6月23日
自発的なレビュー

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