Bolton Alarms Ltd レビュー 

55
•
TrustScore 5段階評価の4

3.9

レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら

プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら

レビュアーのコメントを見てみましょう

5つ星のうち5の評価

Mike was great, arrived on time,on both occasions. Did a great ,competitively priced job. He didn't try to sell expensive products I didn't need. Great price, great job. Would definitely recommend.

5つ星のうち5の評価

Booked them in to install a new alarm after using them in a previous property. Arrived on time, happy with price and no mess. He demonstrated the app to the whole family. Great lads, I will recommend.... もっと見る

5つ星のうち1の評価

Such poor service one installation done. No attempt to contact for annual maintenance. My app was shut off so I had no access to system to manage the alarm. Have tried multiple times to contact Mike t... もっと見る

企業が回答しました

5つ星のうち5の評価

Had problems with our cctv and thouught we may need to upgrade. Mike is very professional, knowledgeable and helpful. He could have told us we needed a new system but he solved our problem and servic... もっと見る

企業情報

  1. セキュリティー システム設置業者

当該企業による記述

Bolton Alarms is a family run business, based in Bolton. We specialise in the installation, service and repair of security systems.We have over 22 years experience in the security industry and offer bespoke installations that are tailored to suit your individual needs and budget. Whatever your requirement, from wired and wireless alarm systems, fob entry and intercom systems or remote view CCTV systems, we can offer you a professional, competitive service


連絡先

3.9

ほぼ満足

TrustScore 5段階評価の4

55件のレビュー

5つ星
4つ星
3つ星
2つ星
1つ星

最近のレビュー依頼の記録はありません

この企業は最近、顧客にレビューを依頼していないため、レビューが全体の意見を反映していない可能性があります。

ネガティブなレビューの 100%に回答しています

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この企業のTrustpilot 利用方法

レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。

3.9

すべてのレビュー

(55)

過去12か月のレビュー数: 7件

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5つ星のうち5の評価

Highly recommended.

Mike was great, arrived on time,on both occasions. Did a great ,competitively priced job. He didn't try to sell expensive products I didn't need. Great price, great job. Would definitely recommend.

2026年10月9日
自発的なレビュー
5つ星のうち5の評価

The lovely Mike fitted an alarm and…

The lovely Mike fitted an alarm and multiple CCTV cameras across both the front and back of our home. Both cameras work perfectly with crystal clear footage, alarm is easy to use and overall great service. Would definitely recommend!

2026年8月10日
自発的なレビュー
5つ星のうち5の評価

I had Bolton Alarms install me CCTV and…

I had Bolton Alarms install me CCTV and doorbell last week, after installing us an alarm last year. I am 73 and not great with apps on my phone. Mike was amazing from start to finish and demonstrated the system so i could access it with ease. I will continue to recommend them to my friends and family. Thanks, Joyce

2026年8月4日
自発的なレビュー
Bolton Alarms Ltd ロゴ

Bolton Alarms Ltd からの回答

Thank you so much Joyce. We have had a couple of negative reviews in the last week, both of which were unwarranted. We do try our best to please everyone, this sadly cannot always be achieved. It is nice to know we are doing something right. Your business is appreciated as always.

5つ星のうち1の評価

Didn't turn up at all and didn't contact me - avoid

Bolton Alarms were booked to come out at 10am this morning, arranged last week.

They didn't come at all. Nor did they try and contact me. I rang, no one answered and left a message. No one got back to me. I rang again. No answer.

They clearly aren't coming, for reasons that elude me. They didn't have the courtesy to tell me. Meanwhile, I stayed in waiting for these absolute chancers.

2026年8月6日
自発的なレビュー
Bolton Alarms Ltd ロゴ

Bolton Alarms Ltd からの回答

We did message you to apologise and explain why the appointment was missed, and the message was read. It is disappointing that you felt you had to go online and write a review over an appointment that we did offer to reschedule for the next day.

5つ星のうち1の評価

Such poor service one installation…

Such poor service one installation done. No attempt to contact for annual maintenance. My app was shut off so I had no access to system to manage the alarm. Have tried multiple times to contact Mike text and call but absolutely no response. No answer at the office. I received a response from Mike eventually, saying he was in Tenerife and would respond when he gets round to it once back. I genuinely couldn’t believe the arrogance and rudeness. Dreadful.

2026年8月2日
自発的なレビュー
Bolton Alarms Ltd ロゴ

Bolton Alarms Ltd からの回答

The system installed was out of warranty and without a service plan. I was messaged while on annual holiday in Spain regarding some issues. I explained I was away and that we would look into it on my return. The app is a third party subscription which has run out with the warranty. Keeping your alarm serviced and the subscriptions active is very important. In this case you let the system go a year without servicing and then you are cross that we cannot attend immediately out of warranty. I have emailed and offered to update your subscription for you free of charge and offered the engineer codes should you wish to change alarm suppliers.

5つ星のうち5の評価

Quick Response

The quick one

2025年5月30日
自発的なレビュー
Bolton Alarms Ltd ロゴ

Bolton Alarms Ltd からの回答

Thank you Delphia

Happy to assist you in stabilising your alarm and resetting your code

5つ星のうち5の評価

Professional & great service

Wonderful company with great service. Mike came round twice to help service all our alarms and get everything up and running on my phone with the cctv. He is really friendly and I most definitely recommend his services. Thanks again

2025年1月15日
自発的なレビュー
5つ星のうち5の評価

Mike removed my 3 cameras from my old…

Mike removed my 3 cameras from my old house and came today to put them all on my new house. It rained all day but it didn't put him off and he also fitted a camera for my next door neighbour the same day as someone suspicious had been in her garden and she was scared by it.

2024年12月2日
自発的なレビュー
5つ星のうち5の評価

Had problems with our cctv and thouught…

Had problems with our cctv and thouught we may need to upgrade. Mike is very professional, knowledgeable and helpful. He could have told us we needed a new system but he solved our problem and serviced our burglar alarm for a very reasonable price. Highly recommended 5☆ trader. Wouldn't use anyone else.

2024年11月29日
自発的なレビュー
5つ星のうち5の評価

Outstanding service.

I recommend Bolton Alarms and rate them highly. Mike responded quickly to my initial enquiry and serviced and repaired my alarms within a couple of days from first contact. He was very patient with my many questions, explaining clearly what the problems were and how the systems worked. It was reassuring to see someone working who knows their trade. If anyone in the area needs help with their alarm I’d advise you to call Bolton Alarms for exceptional service.

2024年10月17日
自発的なレビュー
5つ星のうち5の評価

A massive THANK YOU to Mike of Bolton…

A massive THANK YOU to Mike of Bolton Alarms who has today gone well beyond the bounds of duty to repair our broken broadband connection. The job turned into hours rather than minutes but he soldered on until the job was complete.

A true professional and gentleman.

2024年10月15日
自発的なレビュー
5つ星のうち1の評価

We had an alarm system and a door…

We had an alarm system and a door camera fitted on 16/5/24 and until 8 weeks ago have been happy with the whole system. Now we are having problems with the door camera which is not working and I have emailed several times, rang several times , left messages for advice and no one has got back to me.
We were happy with the company and have recommended them to our friends, we were sold the system on the basis of the customer service being very good , but as you can see not being able to contact the company is definitely not good customer service - very frustrating and disappointing.
* Mike has now been in touch with us via his mobile number which we didn’t have and I feel certain that the issue we have can now soon be sorted *

2024年5月16日
自発的なレビュー

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