Boots Hearingcare - Alton レビュー 15

TrustScore 5段階評価の4

3.8

Boots Opticians, 30 High Street, GU34 1BN Alton, England, GB


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プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら

レビュアーのコメントを見てみましょう

5つ星のうち5の評価

Gary, the audiologist, was extremely thorough, friendly and professional. He arranged for a full hearing check and advised on suitable hearing aids for which he took impressions of my ear canals. I fe... もっと見る

5つ星のうち5の評価

Stacey was knowledgeable,cheerful& friendly. There was no pressure to buy but clear explanations of the different hearing aids to help me choose which ones would suit me best.

5つ星のうち5の評価

Unfortunately I had 3 appointments cancelled so I was grateful that this appointment went ahead. Very relaxed atmosphere, further testing completed and aids ordered and collected within a few days. Fu... もっと見る

5つ星のうち5の評価

Stacey was fantastic in explaining and reassuring in her approach. I was putting off dealing with my hearing loss but she was totally professional yet friendly. I couldn't have hoped for better.


企業情報

  1. 補聴器専門店
  2. 聴覚学者
  3. 聴覚障害者サービス業
  4. 補聴器修理業

当該企業による記述

Your hearing is important and we know it’s just as important for you to choose the right people to look after it. At Boots, we spend time getting to know our customers and what they care about, so that we can offer hearing care that makes people feel good. Book your free hearing check with one of our experts at a Boots store near you.

Money Back Guarantee

At Boots Hearingcare, we offer a 90-Day Money Back Guarantee

We want our hearing aids to improve a person’s quality of life. We are confident in the advanced technology our hearing aids provide and we will go above and beyond to ensure we find the right solution for you. You can try out our hearing aids for 90 days ( 60 days for custom products) and if you’re not happy, you can return them for a full refund.

連絡先

  • Boots Opticians, 30 High Street, GU34 1BN, Alton, England, 英国

3.8

ほぼ満足

TrustScore 5段階評価の4

15件のレビュー

5つ星
4つ星
3つ星
2つ星
1つ星

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5つ星のうち1の評価

Appointment postponed i wasn't informed

I had an appointment booked for some weeks in advance for a hearing test, received an Email asking to confirm that i would attend a couple of days beforehand which i said i can confirm i would be there. When i turned up it was a staff training day and there was no one there that could do hearing tests. A wasted morning. No one had informed me, and apparently i wasn't the only person. I'm sure the people working there are great but organisationally it needs to be improved.

2025年12月9日
自発的なレビュー
Boots Hearingcare - Alton ロゴ

Boots Hearingcare - Alton からの回答

Thank you for your feedback.
We are sorry to learn of your recent experience with us.
We aim to make sure our customers get a high level of advice, care and aftercare and we are continually improving.
We would like to discuss this further; if convenient please could you send your contact details to info@bootshearingcare.co.uk and a member of our team will get back to you.
The Boots Hearingcare Team

5つ星のうち2の評価

Bad communication.

2025年1月31日
Boots Hearingcare - Alton ロゴ

Boots Hearingcare - Alton からの回答

Thank you for your feedback.
We are sorry to learn of your recent experience with us.
We aim to make sure our customers get a high level of advice, care and aftercare and we are continually improving.
We would like to discuss this further; if convenient please could you send your contact details to info@bootshearingcare.co.uk and a member of our team will get back to you.
The Boots Hearingcare Team

5つ星のうち5の評価

Highly recommended audiologist

Gary, the audiologist, was extremely thorough, friendly and professional. He arranged for a full hearing check and advised on suitable hearing aids for which he took impressions of my ear canals. I felt assured that I had been well informed and advised and can't recommend him highly enough

2025年1月15日
5つ星のうち5の評価

4th time lucky

Unfortunately I had 3 appointments cancelled so I was grateful that this appointment went ahead. Very relaxed atmosphere, further testing completed and aids ordered and collected within a few days. Further appointment made to see if everything is working as it should.

2024年11月26日
5つ星のうち1の評価

I attended Boots in Alton knowing that…

I attended Boots in Alton knowing that I need to replace my cheap aids with some new tech. I was recommend buy a friend plus, Boots had a major online advertising campaign of 15% off in Jan 2024.

The service from the audiologist was first class. I decided on the top of the range Starkey aids.

When we discussed the price, I then found out that the 15% off was not applicable. I find this business practice from Boots a most trusted brand, totally appalling.

2024年1月6日
自発的なレビュー
Boots Hearingcare - Alton ロゴ

Boots Hearingcare - Alton からの回答

Thank you for your feedback.
We are sorry to learn of your recent experience with us.
We aim to make sure our customers get a high level of advice, care and aftercare and we are continually improving.
We would like to discuss this further; if convenient please could you send your contact details to info@bootshearingcare.co.uk and a member of our team will get back to you.
The Boots Hearingcare Team

5つ星のうち2の評価

Cancellations…

Appointments were fine when I had them but both initial appointment and the one booked to fit the aids were cancelled at very short notice causing me a lot of inconvenience.

2023年4月6日

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