This purchase is for my 90 year old mum can i just say John that did her hearing test spent lots of time with my mum and to see her wee face light up when she could actually hear his voice it was wo... もっと見る
所在地
所在地を変更Boots, Glasgow Fort Retail Park, G33 5AL Glasgow, Scotland, GB
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After a shaky start had my test am more than surprised at how bad my hearing was It was a very pleasant experience and the staff were very helpful in helping me to decide what was the most suitabl... もっと見る
The gentlemen that served us was amazing he went through everything and explained how things worked and showed us how hard of hearing she was, very pleased and one happy customer
The audiologist ,Anne, was very clear and helped me understand my issues and talked me through my new aids. It was a positive experience when I felt nervous .
企業情報
当該企業による記述
Your hearing is important and we know it’s just as important for you to choose the right people to look after it. At Boots, we spend time getting to know our customers and what they care about, so that we can offer hearing care that makes people feel good. Book your free hearing check with one of our experts at a Boots store near you.
Money Back Guarantee
At Boots Hearingcare, we offer a 90-Day Money Back Guarantee
We want our hearing aids to improve a person’s quality of life. We are confident in the advanced technology our hearing aids provide and we will go above and beyond to ensure we find the right solution for you. You can try out our hearing aids for 90 days ( 60 days for custom products) and if you’re not happy, you can return them for a full refund.
連絡先
Boots, Glasgow Fort Retail Park, G33 5AL, Glasgow, Scotland, 英国
4.5
優良
36件のレビュー
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
この企業を閲覧した人は、以下の企業も閲覧しています。
回答に AI 支援を利用する場合があります詳細を表示
Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。
Extremely poor service
Booked online for a hearing test at Boots the Fort , Glasgow 3 January at 9:45am . I was on time and was advised by staff at the opticians service to sit outside what appeared to be a white wooden structure in store amongst the children’s clothing area.
The door clearly said do not disturb , examination in progress . I waited 20 minutes then went back to the opticians service and was advised the hearing service was probably running late and that they had no contact with the hearing service which is poor in itself .Waited another 10 minutes then the staff at the opticians service knocked on the shed door . A lady appeared and said she did not have an appointment for me despite showing her my email confirmation and I was advised to contact Boots HQ. She did not offer me a test so I walk away . The entire process was inefficient , clumsy and totally unsatisfactory and I won’t be contacting HQ .
2026年1月3日
自発的なレビュー
Boots Hearingcare - Glasgow, Fort Retail Park からの回答
Thank you for your feedback.
We are sorry to learn of your recent experience with us.
We aim to make sure our customers get a high level of advice, care and aftercare and we are continually improving.
We would like to discuss this further; if convenient please could you send your contact details to info@bootshearingcare.co.uk and a member of our team will get back to you.
The Boots Hearingcare Team
A tru professional and helpful
A tru professional and helpful
So glad I chose boots c( Glasgow fort centre)
2025年4月3日
John at glasgow fort was terrific …
John at glasgow fort was terrific explained everything very clearly I would recommend the service at boots glasgow fort
2025年4月10日
Professional and clear advice
The audiologist ,Anne, was very clear and helped me understand my issues and talked me through my new aids. It was a positive experience when I felt nervous .
2025年3月27日
No problem from start to finish took me…
No problem from start to finish took me through every step at all my appointments
2025年3月26日
The man was very pleasant and made you…
The man was very pleasant and made you feel at esse.
2025年3月28日
My mum and I both had hearing tests…
My mum and I both had hearing tests with John. Mum already had NHS hearing aids but they were no good to her. John talked my 84 year old mum through everything and made her feel at ease. Mum gets her new aids this coming week and it will be life changing for her. She trialled a pair in store and she was amazed at the difference especially with background noise. Highly recommend ❤️
2025年2月28日
Excellent customer service
Excellent customer service. Clear explanations every step of the way and answers to questions.
2025年2月28日
Carefully explained at each step
Carefully explained at each step. Friendly approach giving confidence and understanding to a vulnerable person. Great to have family member sharing their experience and sharing in the hearing test. Brought enlightenment to how I have been hearing life previously
2025年2月18日
Tests was top notch
Tests was top notch, walk round shop with hearing aid in was amazing, no complaints from me
2024年12月12日
Great service and follow up.
John was very patient and explained everything in detail and made me feel at ease as really did not want hearing aids !
2024年6月29日
Great Experience
My mum is 82 years John was so understanding and listened to her stories took time to explain process
2024年4月24日
Great experience
John was very thorough in explaining the hearing aids and how to fit them.
2024年3月29日
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