Boots Hearingcare - Wimbledon レビュー 

37
TrustScore 5段階評価の4.5

4.3

Boots Opticians, 53 Centre Court Shopping Centre, SW19 8YA London, England, GB


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レビュアーのコメントを見てみましょう

5つ星のうち5の評価

Laura was friendly, reassuring and professional throughout the assessment. She took time to explain everything thoroughly, and to ensure I understood everything before moving forward. She went through... もっと見る

5つ星のうち5の評価

From start to finish I was treated with respect. The initial hearing test showed that I needed to come back for a more in depth check, which was arranged straight away. After check it was explained t... もっと見る

5つ星のうち5の評価

Really lovely service. Staff were all very friendly and helpful. Test was quick and painless. Building work going on outside for the initial test but could not hear the noise in the clinic and the boo... もっと見る

5つ星のうち5の評価

Extraordinarily thorough examination. Even moulds made of my ears to make sure that the hearing aid fits perfectly. I am so impressed! Mrs M P


企業情報

  1. 補聴器専門店
  2. 聴覚学者
  3. 聴覚障害者サービス業
  4. 補聴器修理業

当該企業による記述

Your hearing is important and we know it’s just as important for you to choose the right people to look after it. At Boots, we spend time getting to know our customers and what they care about, so that we can offer hearing care that makes people feel good. Book your free hearing check with one of our experts at a Boots store near you.

Money Back Guarantee

At Boots Hearingcare, we offer a 90-Day Money Back Guarantee

We want our hearing aids to improve a person’s quality of life. We are confident in the advanced technology our hearing aids provide and we will go above and beyond to ensure we find the right solution for you. You can try out our hearing aids for 90 days ( 60 days for custom products) and if you’re not happy, you can return them for a full refund.

連絡先

  • Boots Opticians, 53 Centre Court Shopping Centre, SW19 8YA, London, England, 英国

4.3

優良

TrustScore 5段階評価の4.5

37件のレビュー

5つ星
4つ星
3つ星
2つ星
1つ星

顧客にレビューを依頼しています

この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。

Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。

この企業のTrustpilot 利用方法

レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。

4.3

すべてのレビュー

(37)

過去12か月のレビュー数: 1,829

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5つ星のうち5の評価

Anjum Malik advised about hearing loss.

Hello, I received very correct and precise advice from your audiologist, Saima sheikh, and a hearing prescription designed for me without her advice and my hearing tests I would not have known how my hearing loss is affecting me. Thankyou Anjum Malik.

2024年1月19日
5つ星のうち2の評価

Unfortunately not a great experience …

I’m afraid I’ve not had a great experience with Boots hearing care service. I went to Boots because I use the opticians service which to date has been fine. Firstly I had challenges of making an appointment at a convenient time for someone who works full time. More importantly though the whole experience felt more like a poor sales experience rather than providing medical advice and guidance requiring a purchase. This was my first hearing aid purchase. There was a lack of products to see - just descriptions written on a piece of paper. I still don’t know if the colour suggested was right it was mentioned as an afterthought. Also you have to spend nearly as much on one hearing aid as two. I have come away from my appointment feeling like the audiologist was more interested in his sales targets and his next appointment or lunch rather than my needs and concerns. Hearing aids are costly (can be up to 2k for one) and the experience should be better than the one I have had.

2023年10月3日
Boots Hearingcare - Wimbledon ロゴ

Boots Hearingcare - Wimbledon からの回答

Thank you for your feedback.
We are sorry to learn of your experience with us.
We aim to make sure our customers get a high level of advice, care and aftercare and are continually improving.
We would like to reach out to discuss this further and will be in touch.
The Boots Hearingcare Team

5つ星のうち2の評価

I cannot find any difference in my…

I cannot find any difference in my hearing with the aids and I’ve been at 2 noisy parties which were just as noisy as ever - I’ve been wearing the aids for 10 days

2023年9月15日
Boots Hearingcare - Wimbledon ロゴ

Boots Hearingcare - Wimbledon からの回答

Thank you for your feedback.

We are sorry to learn of your experience with us.

We aim to make sure our customers get a high level of advice, care and aftercare and are continually improving.

We would like to reach out to discuss this further and will be in touch.

The Boots Hearingcare Team

5つ星のうち5の評価

Excellent

Excellent service the test was carried out in a very professional manner. Over the past ten years I have had many a hearing test from the firm I worked for (railway)
And this was one of the best.

2023年8月24日
5つ星のうち1の評価
Boots Hearingcare - Wimbledon ロゴ

Boots Hearingcare - Wimbledon からの回答

Thank you for your feedback.
We are sorry to learn of your experience with us.
We aim to make sure our customers get a high level of advice, care and aftercare and are continually improving.
We would like to reach out to discuss this further and will be in touch.
The Boots Hearingcare Team

5つ星のうち4の評価

New hearing aids

My first consultation was to provide a hearing test after removing a lot of wax from both ears
The 2nd one was a test plus look at options for devices
Its so expensive but what can you do if the NHS device is not working

2023年4月26日
5つ星のうち5の評価

on initial hearing test in Wimbledon it…

on initial hearing test in Wimbledon it was mentioned that there was a build-up of ear wax. Not advised that this would in any way affect the new aids. Fitted on next appt. and next day awful squealing and unable to wear them. Appt. made at Kingston same day and advised that it was ear wax, so don't wear them and apply Otex until it clears. Feel I should have been advised to get this done before I bought the aids.
Am now without them - shall I need another ear test once the wax is cleared? Not happy
Fred

2023年3月27日
5つ星のうち2の評価

Appointments rearranged multiple times

Appointments rearranged multiple times. Having been prepared for a hearing test I was surprised to receive a sales pitch for a particular hearing aid. I have no idea of the link between this company and Boots but it did not feel healthy.

2023年1月23日
Boots Hearingcare - Wimbledon ロゴ

Boots Hearingcare - Wimbledon からの回答

Thank you for your feedback.

We are sorry to learn of your experience with us.

We aim to make sure our customers get a high level of advice, care and aftercare and we are continually improving this.

We would like to reach out to discuss this further and will be in touch.

The Boots Hearingcare Team

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