Brayleys Cars - Brayley Honda Bushey レビュー 

325
•
TrustScore 5段階評価の4.5

4.5

High Road 46-52, WD23 1GQ Bushey, Bushey Heath, GB

•

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レビュアーのコメントを見てみましょう

5つ星のうち5の評価

The entire process, as ever was so efficient, informative and I was kept fully in the loop. I was beyond impressed, that the Technicians discovered a dangerous bulge in the front nearside tyre - almos... もっと見る

企業が回答しました

5つ星のうち4の評価

Helpful, friendly sales executive. Happy to answer all our questions. Not at all pushy and we felt like valued customers. Car was ready and we were assisted to set up phones and other settings. Us... もっと見る

企業が回答しました

5つ星のうち5の評価

Been long term customer of Brayleys and previously Crown in Bushey. Went in midday with an issue. Available mechanic quickly identified the matter and Service checked and assigned a mechanic to do... もっと見る

企業が回答しました

5つ星のうち5の評価

Service and MOT carried out on time, pleasant experience, no queuing, no waiting, no hassle. Asked if possible car to be ready by 1pm, was all done by 12.30. Nice wash and vacuum too.

企業が回答しました


企業情報

  1. カーディーラー
  2. ・
  3. 自動車修理店
  4. 中古車ディーラー
  5. 中古車部品店

当該企業による記述

Here at Brayleys, we want to ensure your experience with us is enjoyable and hassle-free. Whether you’re browsing our website, chatting to us by phone, or visiting our dealership, it’s our aim to provide you with all the information you need, give impartial advice, and help you secure the right vehicle for you. We’re also here to support you throughout ownership, with servicing and maintenance so you can enjoy a smooth ride mile after mile. Our Managing Director, Paul Brayley, started work as an apprentice automobile technician at the age of 16. He progressed through the ranks, gaining experience at all levels over his 44-year career, and founded Brayleys in 2003. Needless to say, Paul knows the automotive industry inside out, and it’s his dynamic energy and no-compromise approach to customer focus that has enabled Brayleys to expand from its humble beginnings to the successful business of today. Paul strongly believes in bringing family values to the workplace, and Brayleys offers a friendly, caring, responsible and respectful service to all customers, enabling them to trust us with their motoring needs time and again. We are members of the Automotive 30% Club, leading change in diversity, representation and gender balance across the UK automotive retail sector and we are an equal opportunities employer. Our businesses now represent five of the world’s best known automotive brands: Dacia, Honda, Kia, Mazda and Renault. With dealerships across Buckinghamshire, Hertfordshire, Surrey, North London, Essex and Oxfordshire, we are well-placed to meet a diverse range of motoring requirements, from new and used car sales to Motability services and aftercare. We look forward to welcoming you to one of our dealerships, where our friendly staff are waiting to assist.


連絡先

  • High Road 46-52, WD23 1GQ, Bushey, Bushey Heath, 英国

  • 02089503311

4.5

優良

TrustScore 5段階評価の4.5

325件のレビュー

5つ星
4つ星
3つ星
2つ星
1つ星

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ネガティブなレビューの 27%に回答しています

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4.5

すべてのレビュー

(325)

過去12か月のレビュー数: 3,418件

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5つ星のうち5の評価

Very quick

Very quick. Excellent feedback. Car wash included in service

2026年10月20日
自発的なレビュー
Brayleys Cars - Brayley Honda Bushey ロゴ

Brayleys Cars - Brayley Honda Bushey からの回答

Thank you for your positive review. We really appreciate it and look forward to welcoming you back into the dealership on your next visit.

5つ星のうち5の評価

Fast and done it perfectly

2026年10月12日
自発的なレビュー
Brayleys Cars - Brayley Honda Bushey ロゴ

Brayleys Cars - Brayley Honda Bushey からの回答

We are very happy we could provide you with a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

5つ星のうち5の評価

Service and MOT carried out on time

Service and MOT carried out on time, pleasant experience, no queuing, no waiting, no hassle.
Asked if possible car to be ready by 1pm, was all done by 12.30. Nice wash and vacuum too.

2026年10月15日
自発的なレビュー
Brayleys Cars - Brayley Honda Bushey ロゴ

Brayleys Cars - Brayley Honda Bushey からの回答

Hi Suzanne, Thank you for your positive review. We really appreciate it and look forward to welcoming you back into the dealership on your next visit.

5つ星のうち5の評価

Great staff

Good rapport with staff, repair job finished very quickly & efficiently

2026年10月14日
自発的なレビュー
Brayleys Cars - Brayley Honda Bushey ロゴ

Brayleys Cars - Brayley Honda Bushey からの回答

Hi Robert, We are very happy we could provide you with a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

5つ星のうち5の評価

Great service

Great service, completed on time

2026年10月14日
自発的なレビュー
Brayleys Cars - Brayley Honda Bushey ロゴ

Brayleys Cars - Brayley Honda Bushey からの回答

Hi Pete, We are very happy we could provide you with a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

5つ星のうち5の評価

They collected the car and delivered it…

They collected the car and delivered it back for its service and MOT, informed me of what might need to be done and the cost, I could then make an informed decision! Service excellent as always!

2026年10月13日
自発的なレビュー
Brayleys Cars - Brayley Honda Bushey ロゴ

Brayleys Cars - Brayley Honda Bushey からの回答

We are very happy we could provide you with a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

5つ星のうち3の評価

I came in for mot at 8-45 and didn’t…

I came in for mot at 8-45 and didn’t get my car back until 1pm I think a booking system with definite times so you can work out your own schedule.

2026年10月12日
自発的なレビュー
Brayleys Cars - Brayley Honda Bushey ロゴ

Brayleys Cars - Brayley Honda Bushey からの回答

Dear Gary,

Thank you for taking the time to share your feedback following your recent visit for an MOT.

I am sorry to hear that your appointment took longer than expected and that the turnaround time impacted your schedule.

While MOT slots give us a dedicated time to receive the vehicle into our workshop, testing and necessary administrative checks can occasionally take a little longer during peak operational periods. However, I completely understand your point regarding clearer scheduling and will review our booking processes with the team to see how we can improve our efficiency and communication.

Thank you again for bringing this to our attention, as it helps us to improve our service. We hope to welcome you back in the future for a smoother experience.

Kind regards,
David Cook
Head of Business Brayley Honda

5つ星のうち5の評価

Honda Bushey Heath 5 * experience

Excellent experience easy and fast Catarina was fantastic helpful, professional and just a lovely person and a real credit to your business

2026年9月30日
自発的なレビュー
Brayleys Cars - Brayley Honda Bushey ロゴ

Brayleys Cars - Brayley Honda Bushey からの回答

Hi Richard, We are very happy we could provide you with a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

5つ星のうち5の評価

Friendly staff and quick and efficient…

Friendly staff and quick and efficient service

2026年10月8日
自発的なレビュー
Brayleys Cars - Brayley Honda Bushey ロゴ

Brayleys Cars - Brayley Honda Bushey からの回答

Hi Barry, We are very happy we could provide you with a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

5つ星のうち5の評価

Consistently outstanding service!

The entire process, as ever was so efficient, informative and I was kept fully in the loop. I was beyond impressed, that the Technicians discovered a dangerous bulge in the front nearside tyre - almost certainly from a pothole - which saw the tyre replaced with a fresh Michelin. Furthermore, the dealer even washed & vacuumed my car! Thus, the 5 stars are well deserved. Furthermore, I am most grateful to Lee Emmett for the service/MOT and Andy Parkes, who checked the suspension in August following a pothole strike. Review from David

2026年10月8日
自発的なレビュー
Brayleys Cars - Brayley Honda Bushey ロゴ

Brayleys Cars - Brayley Honda Bushey からの回答

Hi Elisabeth, Thank you for your review. We are very happy we could provide you with a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have a great day!

5つ星のうち5の評価

I was happy with their service

I was happy with their service, from booking for annual service and MOT .
I was informed about the extra work that was neededand the cost of it.

2026年10月5日
自発的なレビュー
Brayleys Cars - Brayley Honda Bushey ロゴ

Brayleys Cars - Brayley Honda Bushey からの回答

Hi Neena, Thank you for your review, we are very happy to hear of your positive experience! Please don't hesitate to reach out if there's anything else we can do for you.

5つ星のうち5の評価

Quick resolution of issue

Been long term customer of Brayleys and previously Crown in Bushey. Went in midday with an issue.

Available mechanic quickly identified the matter and Service checked and assigned a mechanic to do the repair straight away. All done in an hour. May have had job fixed bit cheaper elsewhere, but immediate efficient resolution made me go with Brayleys.

2026年10月2日
自発的なレビュー
Brayleys Cars - Brayley Honda Bushey ロゴ

Brayleys Cars - Brayley Honda Bushey からの回答

Hi Lloyd, Thank you for your review. We are very happy we could provide you with a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have a great day!

5つ星のうち4の評価

Helpful and friendly

Helpful, friendly sales executive. Happy to answer all our questions. Not at all pushy and we felt like valued customers.
Car was ready and we were assisted to set up phones and other settings.
Using online documents could be awkward at times but Brayleys are obviously used to older customers who need more assistance!!
Personal service can never be replaced by AI answering calls! Well done Brayleys for not capitulating to this trend!

2026年9月29日
自発的なレビュー
Brayleys Cars - Brayley Honda Bushey ロゴ

Brayleys Cars - Brayley Honda Bushey からの回答

Hi Carrie, Thank you very much for your honest feedback. We are glad that your overall experience was positive but will make note of the areas where improvements can be made, to improve future customer experiences.

5つ星のうち5の評価

Bushey staff the best in the Brayley…

Bushey staff the best in the Brayley group!!

2026年9月26日
自発的なレビュー
Brayleys Cars - Brayley Honda Bushey ロゴ

Brayleys Cars - Brayley Honda Bushey からの回答

Hi Joseph, Thank you for your positive review. We really appreciate it and look forward to welcoming you back into the dealership on your next visit.

5つ星のうち5の評価

Service carried out while I waited

Service carried out while I waited. Comfortable seating area with tea and coffee available. As promised took about an hour and a half. Interesting health check video e-mailed to me afterwards.

2026年9月23日
自発的なレビュー
Brayleys Cars - Brayley Honda Bushey ロゴ

Brayleys Cars - Brayley Honda Bushey からの回答

Hi Roy, Thank you for your positive review. We really appreciate it and look forward to welcoming you back into the dealership on your next visit.

5つ星のうち5の評価

Easy booking very friendly greeting…

Easy booking very friendly greeting from customer service member informed on what was going to happen while the vehicle was with Honda, service and MOT carried out on time with regular updates on progress and when vehicle would be ready for collection,
Whole service excellent from booking process to collection

2026年9月24日
自発的なレビュー
Brayleys Cars - Brayley Honda Bushey ロゴ

Brayleys Cars - Brayley Honda Bushey からの回答

Hi Alfie, Thank you for your review. We are very happy we could provide you with a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have a great day!

5つ星のうち5の評価

As a loyal Honda driver for 35…

As a loyal Honda driver for 35 years—with 3 CR-Vs currently in our family—I’ve used Crown Honda Bushey for a long time. Over the last two to three years, I noticed a decline in the extra customer perks that kept us coming back, like complimentary car washes and MOT service discounts. It honestly had me considering switching garages or changing brands altogether.
However, my visit two days ago was a complete turnaround. I raised these points with the team, and they listened! My car received a great wash after its MOT, and I was thrilled to learn they are starting to bring back customer perks from September. The service was quick and smooth because I know the staff so well—huge thanks to Michael, Lee, and Christina for being so friendly and helpful.
This positive shift gave me enough confidence that I’m now planning to upgrade to the new CR-V! I really hope they continue bringing back the full MOT discounts and service promotions, as it makes staying with Honda an easy choice. Highly recommended!

2026年9月22日
自発的なレビュー
Brayleys Cars - Brayley Honda Bushey ロゴ

Brayleys Cars - Brayley Honda Bushey からの回答

Hi Aiad, Thank you for your review. We are very happy we could provide you with a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have a great day!

5つ星のうち5の評価

Very efficient

Very efficient, keep you posted as the service is being done, great staff who have been there for many years.
Highly recommended

2026年9月21日
自発的なレビュー
Brayleys Cars - Brayley Honda Bushey ロゴ

Brayleys Cars - Brayley Honda Bushey からの回答

Hi Sue, Thank you for your review. We are very happy we could provide you with a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have a great day!

5つ星のうち5の評価

Brayleys were helpful as always and I…

Brayleys were helpful as always and I commend Gonçalo Suares for his excellent service and friendly manner.

2026年9月17日
自発的なレビュー
Brayleys Cars - Brayley Honda Bushey ロゴ

Brayleys Cars - Brayley Honda Bushey からの回答

Hi Chris, Thank you for your review. We are very happy we could provide you with a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have a great day!

5つ星のうち5の評価

Great Service

Great Service. Took my Civic in for first MOT and annual service at 8pm. It was ready just after 1pm. My car was washed and valeted. The service desk staff was amiable, acted promptly and was attentive.

2026年9月17日
自発的なレビュー
Brayleys Cars - Brayley Honda Bushey ロゴ

Brayleys Cars - Brayley Honda Bushey からの回答

Hi Bobsie, Thank you for your review. We are very happy we could provide you with a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have a great day!

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