Brayleys Cars - Brayley Honda Enfield レビュー 

525
TrustScore 5段階評価の4.5

4.7

Great Cambridge Road 660, EN1 3WX Enfield, England, GB


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レビュアーのコメントを見てみましょう

5つ星のうち5の評価

Service provided at Enfield Branch is always very satisfactory and fast. Staff are knowledgeable and helpful. Especially Jennifer, who`s always very welcoming, knows her job very well. She makes whol... もっと見る

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5つ星のうち5の評価

We bought a used Honda Jazz from Brayley Honda Enfield and had a great experience. Shay looked after us throughout and was really attentive, answering all our questions without making us feel rushed.... もっと見る

企業が回答しました

5つ星のうち5の評価

Contacted by BRAYLEY Enfield approx a month ago to remind me that my 3rd service & 1st MoT were due. Booked in for the day & time that suited me best. On arrival, friendly & efficient receptionis... もっと見る

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5つ星のうち5の評価

I arrived at 8am, seen by service reception staff straight away, booked in, loan car ready, away by 8.10. Receptionist also gave me details of extended warranty and service plan to peruse. Phone call... もっと見る

企業が回答しました


企業情報

  1. カーディーラー
  2. 自動車修理店
  3. 中古車部品店
  4. 中古車ディーラー

当該企業による記述

Here at Brayleys, we want to ensure your experience with us is enjoyable and hassle-free. Whether you’re browsing our website, chatting to us by phone, or visiting our dealership, it’s our aim to provide you with all the information you need, give impartial advice, and help you secure the right vehicle for you. We’re also here to support you throughout ownership, with servicing and maintenance so you can enjoy a smooth ride mile after mile. Our Managing Director, Paul Brayley, started work as an apprentice automobile technician at the age of 16. He progressed through the ranks, gaining experience at all levels over his 44-year career, and founded Brayleys in 2003. Needless to say, Paul knows the automotive industry inside out, and it’s his dynamic energy and no-compromise approach to customer focus that has enabled Brayleys to expand from its humble beginnings to the successful business of today. Paul strongly believes in bringing family values to the workplace, and Brayleys offers a friendly, caring, responsible and respectful service to all customers, enabling them to trust us with their motoring needs time and again. We are members of the Automotive 30% Club, leading change in diversity, representation and gender balance across the UK automotive retail sector and we are an equal opportunities employer. Our businesses now represent five of the world’s best known automotive brands: Dacia, Honda, Kia, Mazda and Renault. With dealerships across Buckinghamshire, Hertfordshire, Surrey, North London, Essex and Oxfordshire, we are well-placed to meet a diverse range of motoring requirements, from new and used car sales to Motability services and aftercare. We look forward to welcoming you to one of our dealerships, where our friendly staff are waiting to assist.


連絡先

  • Great Cambridge Road 660, EN1 3WX, Enfield, England, 英国

  • 0208 363 8000

4.7

優良

TrustScore 5段階評価の4.5

525件のレビュー

5つ星
4つ星
3つ星
2つ星
1つ星

最近のレビュー依頼の記録はありません

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ネガティブなレビューの 31%に回答しています

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4.7

すべてのレビュー

(525)

過去12か月のレビュー数: 3,133

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5つ星のうち5の評価

We bought a used Honda Jazz from…

We bought a used Honda Jazz from Brayley Honda Enfield and had a great experience. Shay looked after us throughout and was really attentive, answering all our questions without making us feel rushed. It made the whole process much easier and we'd happily recommend asking for him if you're heading there.

2026年6月24日
自発的なレビュー
Brayleys Cars - Brayley Honda Enfield ロゴ

Brayleys Cars - Brayley Honda Enfield からの回答

Hi Nate, Thank you for your review. We are very happy we could provide you with a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have a great day!

5つ星のうち5の評価

The Sales Executive Shay Robinson…

The Sales Executive Shay Robinson demonstrated and explained every detail regarding the car I obtained the test drive and Shay knowledge helped me choose Brayleys a first class salesman highly recommend for future sales.

2026年6月22日
自発的なレビュー
Brayleys Cars - Brayley Honda Enfield ロゴ

Brayleys Cars - Brayley Honda Enfield からの回答

HI Steve, Thank you for your positive review. We really appreciate it and look forward to welcoming you back into the dealership on your next visit.

5つ星のうち5の評価

Any time I am happy with the service

Any time I am happy with the service. Еspecially Jenifer always solves my problems with understanding . Thank you so much Jenifer, I wish you success

2026年6月24日
自発的なレビュー
Brayleys Cars - Brayley Honda Enfield ロゴ

Brayleys Cars - Brayley Honda Enfield からの回答

Hi Vangelia, We are very happy we could provide you with a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

5つ星のうち1の評価

Highly disappointed and a total waste of our time

I was not informed that cleaning the clutch fluid would take the entire day, even though my service and MOT had already been completed. At around 11:30, I received a call asking whether I wanted the clutch fluid cleaned. I agreed, assuming it would be done immediately, but no one told me that it would require my car for the rest of the day.

After waiting for over two hours, I had to ask for an update, only to be told that the job could take the whole day. Had I been informed of this from the start, I would have declined it immediately. Instead, we cancelled the job as soon as we found out, meaning those two hours spent waiting were completely wasted.

To make matters worse, when I collected my car, it had not been washed or cleaned, unlike every previous service. Overall, I’m highly disappointed with the lack of communication, the unnecessary waste of my time, and the noticeable decline in service.

2026年6月25日
自発的なレビュー
5つ星のうち5の評価

Excellent customer service

Been a Brayley Honda customer since 2018. The customer service here is to be applauded. The ladies at the reception are so courteous and willing to answer all your questions. same goes for the sales personnel who are more than eager to find you the right deal. Would highly recommend this office as i have never had one reason to complain about the quality and service at this office.

2026年6月24日
自発的なレビュー
Brayleys Cars - Brayley Honda Enfield ロゴ

Brayleys Cars - Brayley Honda Enfield からの回答

Hi Rithesh, Thank you for your review. We are very happy we could provide you with a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have a great day!

5つ星のうち5の評価

Honda Enfield were very professional…

Honda Enfield were very professional and knowledgeable.

2026年6月18日
自発的なレビュー
Brayleys Cars - Brayley Honda Enfield ロゴ

Brayleys Cars - Brayley Honda Enfield からの回答

Hi Jac, We are very happy we could provide you with a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

5つ星のうち1の評価

The worst possible people I dealt with

The worst possible people I dealt with. Absolutely illiterate bunch of people found absolutely nothing. Totally dissatisfied and disappointed of their lies and lies day after day. After taking my car to tow of their branches they are absolutely illiterate and incompetent. Keeping my car for two weeks and giving me same excuse every day. We do investigation. They haven’t touched the car. However,I wouldn’t recommend them at all. If you wanna waste your money and time,deal with them. Legal action has been taken against this fraudsters 🤢

2026年6月19日
自発的なレビュー
5つ星のうち5の評価

The service booking

The service booking, reception, & communication was excellent 👍👏🏼

2026年6月17日
自発的なレビュー
Brayleys Cars - Brayley Honda Enfield ロゴ

Brayleys Cars - Brayley Honda Enfield からの回答

We are very happy we could provide you with a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

5つ星のうち5の評価

The Enfield branch were very efficient…

The Enfield branch were very efficient and helpful and very satisfied with customer service

2026年5月28日
自発的なレビュー
Brayleys Cars - Brayley Honda Enfield ロゴ

Brayleys Cars - Brayley Honda Enfield からの回答

Hi Walnut, We are very happy we could provide you with a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

5つ星のうち5の評価

My sales executive Shay was really…

My sales executive Shay was really attentive but not over the top. I was quite dithery and probably bit of a pain, but he took a lot of time and was very reassuring. It all went smoothly and I feel that I got a good deal. Will definitely recommend Brayleys Honda.

2026年5月16日
自発的なレビュー
Brayleys Cars - Brayley Honda Enfield ロゴ

Brayleys Cars - Brayley Honda Enfield からの回答

Hi Ann, Thank you for your review. We are very happy we could provide you with a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have a great day!

5つ星のうち5の評価

Excellent dealer

The dealer was really helpful, even coming in on his day off to carry out the handover. He sorted out all the papers for me and delivered an excellent service.

2026年5月21日
自発的なレビュー
Brayleys Cars - Brayley Honda Enfield ロゴ

Brayleys Cars - Brayley Honda Enfield からの回答

Thank you for your review, we are very happy to hear of your positive experience! Please don't hesitate to reach out if there's anything else we can do for you.

5つ星のうち5の評価

I arrived at 8am

I arrived at 8am, seen by service reception staff straight away, booked in, loan car ready, away by 8.10. Receptionist also gave me details of extended warranty and service plan to peruse. Phone call just after 11am, car ready. Collected car, arranged warranty and service plan - painless!!

2026年5月20日
自発的なレビュー
Brayleys Cars - Brayley Honda Enfield ロゴ

Brayleys Cars - Brayley Honda Enfield からの回答

Thank you for your review. We are very happy we could provide you with a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have a great day!

5つ星のうち5の評価

The team at BrayleysHonda Enfield are…

The team at BrayleysHonda Enfield are really welcoming and helpful.
Shay Robinson, in particular was extremely professional and helpful with out being pushy when we recently bought a used car.
Great around customer service from people who go above and beyond.

2026年5月8日
自発的なレビュー
Brayleys Cars - Brayley Honda Enfield ロゴ

Brayleys Cars - Brayley Honda Enfield からの回答

Hi Victoria, Thank you for your review, we are very happy to hear of your positive experience! Please don't hesitate to reach out if there's anything else we can do for you.

5つ星のうち5の評価

I would thoroughly recommend Brayley's…

I would thoroughly recommend Brayley's Cars in Enfield.
Abdul was so helpful, professional & knowledgeable in helping me find the right car.
He went above and beyond and I love my new vehicle.
A big thank you!

2026年5月16日
自発的なレビュー
Brayleys Cars - Brayley Honda Enfield ロゴ

Brayleys Cars - Brayley Honda Enfield からの回答

Hi Arvel, Thank you for your review, we are very happy to hear of your positive experience! Please don't hesitate to reach out if there's anything else we can do for you.

5つ星のうち5の評価

Very welcoming staff members

Very welcoming staff members, courteous receptionist informative and efficient. Nice touch from the mechanics who sent a video of the work done with clear comments, also a great waiting area with TV and coffee for those who chose to wait. Excellent

2026年5月18日
自発的なレビュー
Brayleys Cars - Brayley Honda Enfield ロゴ

Brayleys Cars - Brayley Honda Enfield からの回答

Hi Ross, Thank you for your positive review. We really appreciate it and look forward to welcoming you back into the dealership on your next visit.

5つ星のうち5の評価

First annual Honda Jazz service - excellent!

Our car received its first annual service and all the staff that we met at Brayleys Enfield were very attentive and took great care to explain the technical details of the service including a spoken commentary. Jenifer was extremely helpful.

2026年5月12日
自発的なレビュー
Brayleys Cars - Brayley Honda Enfield ロゴ

Brayleys Cars - Brayley Honda Enfield からの回答

Hi Harvey, Thank you for your review. We are very happy we could provide you with a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have a great day!

5つ星のうち5の評価

Jennifer on reception was very good and…

Jennifer on reception was very good and helpful and my car was dealt with satisfactory

2026年5月7日
自発的なレビュー
Brayleys Cars - Brayley Honda Enfield ロゴ

Brayleys Cars - Brayley Honda Enfield からの回答

Hi Tommy, Thank you for your positive review. We really appreciate it and look forward to welcoming you back into the dealership on your next visit.

5つ星のうち5の評価

The vehicle was finished very quickly…

The vehicle was finished very quickly and as always Jenifer was so friendly, caring and helpful. She is always amazing - thank you

2026年5月6日
自発的なレビュー
Brayleys Cars - Brayley Honda Enfield ロゴ

Brayleys Cars - Brayley Honda Enfield からの回答

Hi Judith, We are very happy we could provide you with a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

5つ星のうち5の評価

Very professional

Very professional, friendly and helpful. Made me feel comfortable on my choice without being pushy.

2026年5月2日
自発的なレビュー
Brayleys Cars - Brayley Honda Enfield ロゴ

Brayleys Cars - Brayley Honda Enfield からの回答

Hi Danny, We are very happy we could provide you with a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

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