Brayleys Cars - Brayley Honda Hendon レビュー 

271
TrustScore 5段階評価の4.5

4.5

Hyde Estate Road, NW9 6JX London, England, GB


レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら

プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら

レビュアーのコメントを見てみましょう

5つ星のうち5の評価

Robert at Brayley's was simply brilliant, very friendly and extremely helpful. He gave the best advice and tips on everything and even gifted our toddler a couple of toy cars! Absolutely love our ne... もっと見る

企業が回答しました

5つ星のうち5の評価

Really happy with my experience buying a car at Brayleys. Rob was brilliant from start to finish and made the whole process so easy. He was friendly, helpful and really easy to deal with. He took... もっと見る

企業が回答しました

5つ星のうち4の評価

Very good communication. Booked a date, got reminders and form to fill in online beforehand with details of work. Kept updated throughout the day how service/MOT were going, including a video of t... もっと見る

企業が回答しました

5つ星のうち4の評価

Staff friendly and efficient. Should be 5*. Only 4 stars, though, as in previous years they have washed our car during the service, _not_ this year. If the same happens next year the number of star... もっと見る


企業情報

  1. カーディーラー
  2. 自動車修理店
  3. 中古車部品店
  4. 中古車ディーラー

当該企業による記述

Here at Brayleys, we want to ensure your experience with us is enjoyable and hassle-free. Whether you’re browsing our website, chatting to us by phone, or visiting our dealership, it’s our aim to provide you with all the information you need, give impartial advice, and help you secure the right vehicle for you. We’re also here to support you throughout ownership, with servicing and maintenance so you can enjoy a smooth ride mile after mile. Our Managing Director, Paul Brayley, started work as an apprentice automobile technician at the age of 16. He progressed through the ranks, gaining experience at all levels over his 44-year career, and founded Brayleys in 2003. Needless to say, Paul knows the automotive industry inside out, and it’s his dynamic energy and no-compromise approach to customer focus that has enabled Brayleys to expand from its humble beginnings to the successful business of today. Paul strongly believes in bringing family values to the workplace, and Brayleys offers a friendly, caring, responsible and respectful service to all customers, enabling them to trust us with their motoring needs time and again. We are members of the Automotive 30% Club, leading change in diversity, representation and gender balance across the UK automotive retail sector and we are an equal opportunities employer. Our businesses now represent five of the world’s best known automotive brands: Dacia, Honda, Kia, Mazda and Renault. With dealerships across Buckinghamshire, Hertfordshire, Surrey, North London, Essex and Oxfordshire, we are well-placed to meet a diverse range of motoring requirements, from new and used car sales to Motability services and aftercare. We look forward to welcoming you to one of our dealerships, where our friendly staff are waiting to assist.


連絡先

  • Hyde Estate Road, NW9 6JX, London, England, 英国

  • 02082004040

4.5

優良

TrustScore 5段階評価の4.5

271件のレビュー

5つ星
4つ星
3つ星
2つ星
1つ星

最近のレビュー依頼の記録はありません

この企業は最近、顧客にレビューを依頼していないため、レビューが全体の意見を反映していない可能性があります。

ネガティブなレビューの 31%に回答しています

通常1週間以内に回答

この企業のTrustpilot 利用方法

レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。

4.5

すべてのレビュー

(271)

過去12か月のレビュー数: 3,119

レビューを書く
Trustpilot に参加している企業は、インセンティブを提供したり、レビューを非表示にするためにお金を払ったりすることは許可されていません。レビューはレビュアーの個人的な意見で、Trustpilot のものではありません。詳細はこちら

5つ星のうち5の評価

great customer service by Ram

2025年9月29日
自発的なレビュー
Brayleys Cars - Brayley Honda Hendon ロゴ

Brayleys Cars - Brayley Honda Hendon からの回答

Hi Ketan, Thank you for your review, we are very happy to hear of your positive experience! Please don't hesitate to reach out if there's anything else we can do for you.

5つ星のうち5の評価

Great service

Staff excellent and everything explained. Could not have had a better experience.

2025年9月26日
自発的なレビュー
Brayleys Cars - Brayley Honda Hendon ロゴ

Brayleys Cars - Brayley Honda Hendon からの回答

Hi Stanley, We are very happy we could provide you with a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

5つ星のうち5の評価

Good reception with Paul and always…

Good reception with Paul and always enjoy talking to Ram who sold me my last 2 cars

2025年9月25日
自発的なレビュー
Brayleys Cars - Brayley Honda Hendon ロゴ

Brayleys Cars - Brayley Honda Hendon からの回答

Hi John, Thank you for your review. We are very happy we could provide you with a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have a great day!

5つ星のうち5の評価

The service is received was good

The service is received was good .
Service advisor was welcoming.

2025年9月24日
自発的なレビュー
Brayleys Cars - Brayley Honda Hendon ロゴ

Brayleys Cars - Brayley Honda Hendon からの回答

Hi Benjamin, Thank you for your review. We are very happy we could provide you with a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have a great day!

5つ星のうち5の評価

They are always helpful and…

They are always helpful and professional I dropped my car off for service and MOT all done same day.

2025年9月24日
自発的なレビュー
Brayleys Cars - Brayley Honda Hendon ロゴ

Brayleys Cars - Brayley Honda Hendon からの回答

Hi Bhavna, Thank you for your review. We are very happy we could provide you with a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have a great day!

5つ星のうち5の評価

Great service.

Everything was done very efficiently and thoroughly, and they very kindly stayed open for me when I was a few minutes late for pick-up due to traffic.

2025年9月17日
自発的なレビュー
Brayleys Cars - Brayley Honda Hendon ロゴ

Brayleys Cars - Brayley Honda Hendon からの回答

Hi Amy, Thank you for your review. We are very happy we could provide you with a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have a great day!

5つ星のうち5の評価

Buy Honda with confidence

I didn't feel intimidated buying a new Honda as Jason made buying simple and suit my budget. I found I can ask questions openly. There was no pressure and I have time to work out myself if the deal was a good for me. The experience I got was Jason was really helpful and friendly. I look forward to my next car with the same firm again.

2025年9月16日
自発的なレビュー
Brayleys Cars - Brayley Honda Hendon ロゴ

Brayleys Cars - Brayley Honda Hendon からの回答

Hi Carmen, Thank you for your review. We are very happy we could provide you with a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have a great day!

5つ星のうち5の評価

Honda Jazz recall

My Honda Jazz was recalled for a safety issue. This was carried out on the appointed day and I collected my car in the afternoon.

2025年9月15日
自発的なレビュー
Brayleys Cars - Brayley Honda Hendon ロゴ

Brayleys Cars - Brayley Honda Hendon からの回答

Hi JW, Thank you for your review. We are very happy we could provide you with a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have a great day!

5つ星のうち5の評価

Jason at Brayleys Cars was fantastic

Jason at Brayleys Cars was fantastic; from the first time I went in just browsing for ideas to the last time when he let me know of a better deal and left me leaving with a brand new car!
If you want excellent service with a smile then definitely pay them a visit.

2025年9月1日
自発的なレビュー
Brayleys Cars - Brayley Honda Hendon ロゴ

Brayleys Cars - Brayley Honda Hendon からの回答

Hi Tracey, Thank you for your review, we are very happy to hear of your positive experience! Please don't hesitate to reach out if there's anything else we can do for you.

5つ星のうち5の評価

Friendly staff at reception and…

Friendly staff at reception and providing firm timescale for the works on car to be completed. Call made to confirm time for car to be picked up after servicing.

2025年9月10日
自発的なレビュー
Brayleys Cars - Brayley Honda Hendon ロゴ

Brayleys Cars - Brayley Honda Hendon からの回答

Hi Iqbal, We are very happy we could provide you with a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

5つ星のうち5の評価

Good Job.Thanks HONDA Brayleys!

2025年9月4日
自発的なレビュー
Brayleys Cars - Brayley Honda Hendon ロゴ

Brayleys Cars - Brayley Honda Hendon からの回答

Thank you for your review. We are very happy we could provide you with a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have a great day!

5つ星のうち4の評価

Collection of my car from having it serviced

Dropped my car off in the morning for service and M.O.T.
got a call at 4pm it’s ready
Went to pick it up
Gave my registration he got my keys handed them to me charged for the M.O.T. did not mention that I had 2 advisory things on my M.O.T. normally they always explain hence 4 starts have had my car serviced for many years this is my 3rd Honda

2025年8月29日
自発的なレビュー
Brayleys Cars - Brayley Honda Hendon ロゴ

Brayleys Cars - Brayley Honda Hendon からの回答

Hi Mayur, Thank you very much for your honest feedback. We are glad that your overall experience was positive but will make note of the areas where improvements can be made, to improve future customer experiences.

5つ星のうち5の評価

Prompt, reasonable and friendly service

Prompt and friendly service, and in this day and age of everyone trying to rip us off ,their prices are reasonable and down to earth.Never fail to recommend.

2025年8月28日
自発的なレビュー
Brayleys Cars - Brayley Honda Hendon ロゴ

Brayleys Cars - Brayley Honda Hendon からの回答

Thank you for your review, we are very happy to hear of your positive experience! Please don't hesitate to reach out if there's anything else we can do for you.

5つ星のうち5の評価

Far better than I expected

Far better than I expected. Ram is excellent knowledgeable and friendly. Top marks

2025年8月27日
自発的なレビュー
Brayleys Cars - Brayley Honda Hendon ロゴ

Brayleys Cars - Brayley Honda Hendon からの回答

Hi Ivor, Thank you for your review. We are very happy we could provide you with a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have a great day!

5つ星のうち1の評価

This service is completely bad

This service is completely bad. No one picking up the phone. I was waiting one month for service. It was to obtain code for my car audio system . Was not solved. I asked gentleman at reception to send me an email to confirm my visit and reason why problem was not solved, but they just ignore me. Still no one answers phone. They send me message to give them feedback, so this is it. Avoid them. Honda makes great cars, but this service is crap.

2025年8月26日
自発的なレビュー
5つ星のうち5の評価

I took my car for its annual service…

I took my car for its annual service and MOT. I was seen promptly —everything was explained well and my queries were clearly answered.
I had 4 helpful phone calls during the service to tell me about its progress and give advice. All was again explained clearly when I collected it.
The car was thoroughly valeted too.
In all, a very happy experience!

2025年8月22日
自発的なレビュー
Brayleys Cars - Brayley Honda Hendon ロゴ

Brayleys Cars - Brayley Honda Hendon からの回答

Hi Sheila, We are very happy we could provide you with a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

5つ星のうち2の評価

not great

not great. when I arrived to annual MOT/service I asked if a problem I'd been noticing could also be fixed. On collection I showed the manager that it was no better, and now will be returning next week for it to be done (under warranty!). And a problem they found (I was unaware but accepted and had paid to be fixed) triggered warnings about 2 miles into my journey home. went back, they reset the system, and sent me on my way. This time got about 3 miles before warnings sounded. So I reset the system myself. Very grumpy and anxious that I'm now driving a dodgy car but am masking the warnings. Maybe just an off day for them (previous years when it was Crown Honda Hendon I've always been content). But not a great experience and only going back next week because its under warranty and then next year as have service plan in place.

2025年8月20日
自発的なレビュー
5つ星のうち5の評価

Faultless service from Jason at Honda Hendon

From the first phone call with Jason at Honda Hendon everything has been handled excellently. It was extremely helpful, especially for someone like me who had never used an EV before, to go through the features and charging process etc and make the purchase seamless.
Thank you.

2025年8月20日
自発的なレビュー
Brayleys Cars - Brayley Honda Hendon ロゴ

Brayleys Cars - Brayley Honda Hendon からの回答

Hi Ralph, We are very happy we could provide you with a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

5つ星のうち5の評価

First class communication great people…

First class communication great people to deal with

2025年6月3日
自発的なレビュー
Brayleys Cars - Brayley Honda Hendon ロゴ

Brayleys Cars - Brayley Honda Hendon からの回答

Hi Mr Butler, Thank you for your review. We are very happy we could provide you with a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have a great day!

5つ星のうち4の評価

Salesman and staff were friendly and knowledgeable …

Salesman (Ram) and staff were welcoming and helpful. Ram was knowledgeable about the process and the vehicles. Didn’t feel under pressure to buy and having done so I’m happy with my purchase

2025年8月14日
自発的なレビュー
Brayleys Cars - Brayley Honda Hendon ロゴ

Brayleys Cars - Brayley Honda Hendon からの回答

Hi Lesley, We are very happy we could provide you with a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

Trustpilot エクスペリエンス

Trsutpilot のレビューは誰でも書くことができます。レビューを書いた人には自分の書いたレビューをいつでも編集したり削除したりする権限があり、それらのレビューはアカウントがアクティブである限り表示されます。

プラットフォーム保護のため、専門チームと高度なテクノロジーを駆使しています。偽レビューとの闘いについての詳細はこちらをご一読ください。

Trustpilot におけるレビュー プロセスの詳細についてはこちらをご覧ください。

よいレビューを書くための8つのヒントをご覧ください。

確認を行うことで、Trustpilot に投稿されるレビューが [LINK-BEGIN-PEOPLE]実在の人物[LINK-END-PEOPLE] によって書かれたものであることの保証につながります。

レビューに対してインセンティブを提供したり、選択的にレビューを依頼したりすることは、TrustScore にバイアスを生む可能性があります。これは 当社のガイドラインに反します

詳細情報