Efficient booking in system, all done in advance online. Very useful video provided of vehicle check, plus itemised list of additional recommended work, including costs, which gave ample time to revie... もっと見る
企業が回答しました
レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら
プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら
Efficient booking in system, all done in advance online. Very useful video provided of vehicle check, plus itemised list of additional recommended work, including costs, which gave ample time to revie... もっと見る
企業が回答しました
Everything done re service andMOT efficiently. I was informed about all extras that required attention. Video of car care taken. However prefer to receive phone call from Brayley rather than message o... もっと見る
企業が回答しました
The staff were very polite & helpful. The recall service was very thoroughly carried out. It was interesting & informative to see the video of the service afterwards. I was pleased & impressed with my... もっと見る
企業が回答しました
Always great service. The annual service of my Honda HR-V was carried out very efficiently. I was very pleased to receive a video showing the condition of the tyres and the underside of my vehicle
企業が回答しました
Here at Brayleys, we want to ensure your experience with us is enjoyable and hassle-free. Whether you’re browsing our website, chatting to us by phone, or visiting our dealership, it’s our aim to provide you with all the information you need, give impartial advice, and help you secure the right vehicle for you. We’re also here to support you throughout ownership, with servicing and maintenance so you can enjoy a smooth ride mile after mile. Our Managing Director, Paul Brayley, started work as an apprentice automobile technician at the age of 16. He progressed through the ranks, gaining experience at all levels over his 44-year career, and founded Brayleys in 2003. Needless to say, Paul knows the automotive industry inside out, and it’s his dynamic energy and no-compromise approach to customer focus that has enabled Brayleys to expand from its humble beginnings to the successful business of today. Paul strongly believes in bringing family values to the workplace, and Brayleys offers a friendly, caring, responsible and respectful service to all customers, enabling them to trust us with their motoring needs time and again. We are members of the Automotive 30% Club, leading change in diversity, representation and gender balance across the UK automotive retail sector and we are an equal opportunities employer. Our businesses now represent five of the world’s best known automotive brands: Dacia, Honda, Kia, Mazda and Renault. With dealerships across Buckinghamshire, Hertfordshire, Surrey, North London, Essex and Oxfordshire, we are well-placed to meet a diverse range of motoring requirements, from new and used car sales to Motability services and aftercare. We look forward to welcoming you to one of our dealerships, where our friendly staff are waiting to assist.
Barnett Wood Lane 5, KT22 7DL, Leatherhead, England, 英国
最近のレビュー依頼の記録はありません
この企業は最近、顧客にレビューを依頼していないため、レビューが全体の意見を反映していない可能性があります。
ネガティブなレビューの 31%に回答しています
通常1週間以内に回答
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
They sent a reminder in good time, booking was done conveniently online and then a follow up phone call.
A reminder was sent when the car was due to go in.
A courteous and polite reception when car was dropped off, a phone call from them with an update, and another call to say car was ready to pick up.
Explanation on all work that was carried out.
Excellent service through out.

Brayleys Cars - Brayley Honda Leatherhead からの回答
I.ve been a customer of this dealership ,since I brought my Jazz there 13 years ago. they have always given me a great service, and very good customer care. I would recommend.

Brayleys Cars - Brayley Honda Leatherhead からの回答
I booked my car in for your £20 winter check.
I got an appointment very quickly.
The actual check was done very efficiently
Rita, one of your receptionists, helped me sort out a Sat Nav problem and told me how to update my maps.
Very friendly and efficient service
Thank you

Brayleys Cars - Brayley Honda Leatherhead からの回答
When I received a re-call for my Honda Jazz, Brayleys arranged for it to be collected and then returned to me after the work was carried out. They even washed the car and cleaned the interior. All free-of-charge.

Brayleys Cars - Brayley Honda Leatherhead からの回答
We sold a Honda to Brayley’s today. Sales team extremely friendly and helpful, Clarence and George couldn’t have made it easier . Thank you. Can highly recommend them . (Leatherhead branch)

Brayleys Cars - Brayley Honda Leatherhead からの回答
I was kept informed of the progress of my vehicle service by phone and the work was completed promptly. I had a few questions and Tina was very helpful in trying to obtain the answers for me.

Brayleys Cars - Brayley Honda Leatherhead からの回答
Quick turnaround and professional and friendly service

Brayleys Cars - Brayley Honda Leatherhead からの回答
Friendly, personal service and sound work in the actual mechanics department. Thank you Leatherhead Honda!

Brayleys Cars - Brayley Honda Leatherhead からの回答
Took car in for service and MOT. The staff were as polite, helpful and efficient as they always have been over the 10 years that we've been using them.

Brayleys Cars - Brayley Honda Leatherhead からの回答
Very efficient annual service on my car, only downside that the company no longer offers pick up of your car for free as they now charge £20.

Brayleys Cars - Brayley Honda Leatherhead からの回答
Rude and pushy sales staff experience. Not sure whether all of them are like this but the particular individual I spoke to was very blunt and not helpful at all. Definitely pushed away a potential customer

Brayleys Cars - Brayley Honda Leatherhead からの回答
The previous owner of my Honda CR-V had only given one key for the car when I bought it from a Brayley garage down south. I needed a spare in case I lost the key or for another family member to use the car if I was not around.
Back home some time later, I raised the problem with Brayley St Albans and they offered to make me a second key at my nearest Brayley garage, Hemel Hempstead. The staff there were great and programmed a new key for me - at no charge! Such a relief to have a spare key. Thank you Brayley's.

Brayleys Cars - Brayley Honda Leatherhead からの回答
Service & MOT carried out effectively and with no problems

Brayleys Cars - Brayley Honda Leatherhead からの回答
On Saturday morning, I went into Brayley Honda in Leatherhead to look at cars which would fit my tight budget.
Amanda Killen, the sales Executive, was professional, kind and efficient throughout the process. She was attentive to my needs and was sure to answer all my questions, giving reassurance when necessary.
I was blown away by the quality of the car but moreso by the quality of the service, as Amanda went above and beyond what was expected.
Thank you Brayley Honda Leatherhead, and thank you Amanda Killen.
A 5 star experience.

Brayleys Cars - Brayley Honda Leatherhead からの回答
I am very happy with the service yesterday. The Garage staff were very friendly and helpful. Urla kept in touch and advised me of what needed to be done.
The service was completed in good time and I was able to collect th4 car by lunch time.
I was pleased with the work done and the helpful staff.
Thank you

Brayleys Cars - Brayley Honda Leatherhead からの回答
Excellent as always - receptionist is friendly and efficient; service completed in good time with added bonus of a nice clean car!

Brayleys Cars - Brayley Honda Leatherhead からの回答
The reception staff are very helpful. Being a Honda dealer, I trust them to service my Civic correctly.

Brayleys Cars - Brayley Honda Leatherhead からの回答
The staff were very friendly and I didn’t have to wait long for my MOT.

Brayleys Cars - Brayley Honda Leatherhead からの回答
Bradley Honda garage are a very good I trust my car for servicing and other things for my car the staff are very helpful I give them five stars 🌟

Brayleys Cars - Brayley Honda Leatherhead からの回答
We recently bought a car from Brayleys. We were greeted by a charming young man, with a smile and pleasant attitude. He was James Allibone. After briefing him on the car we wanted, he came up with a few options. He was not pushy, but was calm, polite and easy to talk to. He took his time and went through the journey with us, in matching the car we wanted. Apparently he is ex Army, which is obviously where he got his discipline and manners from. In my mind you are lucky to have James, being ex Army, he has all the right qualities. You need to hold on to him, as he will go far in your company. We are really happy with our new car, and thank Brayleys for making our experience so easy and satisfying. We will be back!

Brayleys Cars - Brayley Honda Leatherhead からの回答
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