Brayleys Cars - Brayley Honda St Albans レビュー 

603
TrustScore 5段階評価の4.5

4.7

Lyon Way, AL4 0LQ St Albans, England, GB


レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら

プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら

レビュアーのコメントを見てみましょう

5つ星のうち5の評価

This is the 4th car we have bought from Brayleys St Albans. Mark Gilham has sold us the last 3 and he has been excellent at all times. Providing help not just during the purchase process but wit... もっと見る

企業が回答しました

5つ星のうち4の評価

Started by booking for service via call centre. Took far longer than when phoning the show room in the past. Took car in at 8.00am as requested but did not really feel welcome as in the past. I have... もっと見る

企業が回答しました

5つ星のうち5の評価

Second new car purchase from this local Honda supplier. A return to find out more about the new models available and advice from their sales executives . Mark Dealt with my enquiries professionally a... もっと見る

企業が回答しました

5つ星のうち5の評価

Very straightforward process, excellent staff on the desk. First annual service completed in an hour and a half. Phone call on completion


企業情報

  1. カーディーラー
  2. 自動車修理店
  3. 中古車部品店
  4. 中古車ディーラー

当該企業による記述

Here at Brayleys, we want to ensure your experience with us is enjoyable and hassle-free. Whether you’re browsing our website, chatting to us by phone, or visiting our dealership, it’s our aim to provide you with all the information you need, give impartial advice, and help you secure the right vehicle for you. We’re also here to support you throughout ownership, with servicing and maintenance so you can enjoy a smooth ride mile after mile. Our Managing Director, Paul Brayley, started work as an apprentice automobile technician at the age of 16. He progressed through the ranks, gaining experience at all levels over his 44-year career, and founded Brayleys in 2003. Needless to say, Paul knows the automotive industry inside out, and it’s his dynamic energy and no-compromise approach to customer focus that has enabled Brayleys to expand from its humble beginnings to the successful business of today. Paul strongly believes in bringing family values to the workplace, and Brayleys offers a friendly, caring, responsible and respectful service to all customers, enabling them to trust us with their motoring needs time and again. We are members of the Automotive 30% Club, leading change in diversity, representation and gender balance across the UK automotive retail sector and we are an equal opportunities employer. Our businesses now represent five of the world’s best known automotive brands: Dacia, Honda, Kia, Mazda and Renault. With dealerships across Buckinghamshire, Hertfordshire, Surrey, North London, Essex and Oxfordshire, we are well-placed to meet a diverse range of motoring requirements, from new and used car sales to Motability services and aftercare. We look forward to welcoming you to one of our dealerships, where our friendly staff are waiting to assist.


連絡先

4.7

優良

TrustScore 5段階評価の4.5

603件のレビュー

5つ星
4つ星
3つ星
2つ星
1つ星

最近のレビュー依頼の記録はありません

この企業は最近、顧客にレビューを依頼していないため、レビューが全体の意見を反映していない可能性があります。

ネガティブなレビューの 31%に回答しています

通常1週間以内に回答

この企業のTrustpilot 利用方法

レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。

4.7

すべてのレビュー

(603)

過去12か月のレビュー数: 3,169

レビューを書く
Trustpilot に参加している企業は、インセンティブを提供したり、レビューを非表示にするためにお金を払ったりすることは許可されていません。レビューはレビュアーの個人的な意見で、Trustpilot のものではありません。詳細はこちら

5つ星のうち5の評価

Smooth service

2025年8月13日
自発的なレビュー
Brayleys Cars - Brayley Honda St Albans ロゴ

Brayleys Cars - Brayley Honda St Albans からの回答

Hi David, We are very happy we could provide you with a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

5つ星のうち5の評価

Excellent Service




⭐⭐⭐⭐⭐
This is my second time bringing my car here for repairs, and the service is just as excellent as the first time! Friendly staff, clear communication, and my car runs perfectly. I know I can always trust them.

2025年8月8日
自発的なレビュー
Brayleys Cars - Brayley Honda St Albans ロゴ

Brayleys Cars - Brayley Honda St Albans からの回答

Hi Mohammad, We are very happy we could provide you with a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

5つ星のうち5の評価

Great customer service

We booked our Honda Jazz in for its annual service, MOT, and recall work. The work was completed on time and the car returned to us with all issues resolved. Mani, the service manager, kept us informed throughout. Excellent customer service.

2025年8月5日
自発的なレビュー
Brayleys Cars - Brayley Honda St Albans ロゴ

Brayleys Cars - Brayley Honda St Albans からの回答

Hi David, We are very happy we could provide you with a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

5つ星のうち5の評価

Extra care given

Explained to a couple of old technophobes how the phone address book could be added to the car. This had defeated us for some time. So thanks. Our call in was completed quickly as well.

2025年8月1日
自発的なレビュー
Brayleys Cars - Brayley Honda St Albans ロゴ

Brayleys Cars - Brayley Honda St Albans からの回答

Hi John, We are very happy we could provide you with a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

5つ星のうち5の評価

Friendly service

Friendly service. Even though it’s a bit far, I will be using them again.

2025年7月29日
自発的なレビュー
Brayleys Cars - Brayley Honda St Albans ロゴ

Brayleys Cars - Brayley Honda St Albans からの回答

Hi Parvez, We are very happy we could provide you with a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

5つ星のうち5の評価

Very good customer experience

Very easy to arrange service. Pleased that the service was a while you wait slot and was done efficiently. Thank you.

2025年7月28日
自発的なレビュー
Brayleys Cars - Brayley Honda St Albans ロゴ

Brayleys Cars - Brayley Honda St Albans からの回答

Hi Nigel, We are very happy we could provide you with a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

5つ星のうち5の評価

Good service.

Rang to remind me MOT and Annual Service due and made appointment. Work carried out without issue and car cleaned and ready for pick up by midafternoon. All very satisfactory.

2025年7月16日
自発的なレビュー
Brayleys Cars - Brayley Honda St Albans ロゴ

Brayleys Cars - Brayley Honda St Albans からの回答

Hi Giles, We are very happy we could provide you with a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

5つ星のうち5の評価

Another excellent service from brayley…

Another excellent service from brayley honda st Albans, major purchase of a new crv , bob helped start the process finding the car i wanted with packs fitted and good finance package to match , syed took over the final details to complete the deal, with Andy , Tamara, and mani in service to get the car as required , with additions fitted , thank you to all the team , so friendly and helpful at any time always willing to listen and support.
Many thanks Ivor

2025年7月4日
自発的なレビュー
Brayleys Cars - Brayley Honda St Albans ロゴ

Brayleys Cars - Brayley Honda St Albans からの回答

Hi Ivor, Thank you for your review. We are very happy we could provide you with a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have a great day!

5つ星のうち5の評価

happy with my visit to Brayley Honda St…

happy with my visit to Brayley Honda St Albans. My car was taken away on my arrival and the recall issues dealt within the time allotted. No complaints

2025年6月24日
自発的なレビュー
Brayleys Cars - Brayley Honda St Albans ロゴ

Brayleys Cars - Brayley Honda St Albans からの回答

Hi Frances, We are very happy we could provide you with a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

5つ星のうち5の評価

They delivered what they said they…

They delivered what they said they would, on time and with a great welcome, particularly given the ongoing major renovations.

2025年6月23日
自発的なレビュー
Brayleys Cars - Brayley Honda St Albans ロゴ

Brayleys Cars - Brayley Honda St Albans からの回答

Hi Mark, Thank you for your review, we are very happy to hear of your positive experience! Please don't hesitate to reach out if there's anything else we can do for you.

5つ星のうち5の評価

Excellent experience Job Well Done


Excellent experience, punctual, and very helpful in explaining what the service involves. Staff, especially Mr. Mani answered all my queries most professionally.

2025年6月17日
自発的なレビュー
Brayleys Cars - Brayley Honda St Albans ロゴ

Brayleys Cars - Brayley Honda St Albans からの回答

Hi Gazi, We are very happy we could provide you with a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

5つ星のうち4の評価

Service

Service , MOT rectifying recall all went well . Only negative - somehow date of appt . was 11 July not 11 June resultng in having to leave car 24 hours to enable necessary work . This was an error on the part of whoever took the original appt. call .

2025年6月11日
自発的なレビュー
Brayleys Cars - Brayley Honda St Albans ロゴ

Brayleys Cars - Brayley Honda St Albans からの回答

Hi Christopher, Thank you very much for your honest feedback. We are glad that your overall experience was positive but will make note of the areas where improvements can be made, to improve future customer experiences.

5つ星のうち5の評価

And the coffee was delicious too!

What a pleasure to deal with a company whose salesman, Mark, was knowledgeable, efficient, excellent at communication and always helpful. His advice concerning my choice of car was invaluable. It is a bit daunting to spend a great deal of money on a car but with a clear explanation I felt confident and very happy with my purchase.

2025年6月12日
自発的なレビュー
Brayleys Cars - Brayley Honda St Albans ロゴ

Brayleys Cars - Brayley Honda St Albans からの回答

Hi Edward, Thank you for your review. We are very happy we could provide you with a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have a great day!

5つ星のうち5の評価

Great sales team

Great sales team, we dealt with Mark Gillam who is very knowledgeable about all factor of buying a Honda. I highly recommend both Mark and Honda St Albans

2025年5月31日
自発的なレビュー
Brayleys Cars - Brayley Honda St Albans ロゴ

Brayleys Cars - Brayley Honda St Albans からの回答

Hi Dennis, We are very happy we could provide you with a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

5つ星のうち5の評価

Annual Service appointment

Easy to make appointment and checking in on the day was simple. Tamarra Robey was the receptionist, very helpful and friendly, checking contact details were correct and letting me know as soon as the car was ready to collect.

2025年5月21日
自発的なレビュー
Brayleys Cars - Brayley Honda St Albans ロゴ

Brayleys Cars - Brayley Honda St Albans からの回答

Hi Ann, Thank you very much for your kind words and this wonderful review! We really appreciate it and are delighted to hear how pleased you are with the service provided by Tamara. We look forward to continuing to welcome you into the dealership for many more years.

5つ星のうち5の評価

All staff we spoke to friendly and…

All staff we spoke to friendly and helpful, so much so we might be now changing our car.
Never had any issues with this garage or it service.

2025年5月20日
自発的なレビュー
Brayleys Cars - Brayley Honda St Albans ロゴ

Brayleys Cars - Brayley Honda St Albans からの回答

Hi, Thank you for your kind words and this wonderful review. We really appreciate it and look forward to welcoming you back into the dealership on your next visit.

Trustpilot エクスペリエンス

Trsutpilot のレビューは誰でも書くことができます。レビューを書いた人には自分の書いたレビューをいつでも編集したり削除したりする権限があり、それらのレビューはアカウントがアクティブである限り表示されます。

プラットフォーム保護のため、専門チームと高度なテクノロジーを駆使しています。偽レビューとの闘いについての詳細はこちらをご一読ください。

Trustpilot におけるレビュー プロセスの詳細についてはこちらをご覧ください。

よいレビューを書くための8つのヒントをご覧ください。

確認を行うことで、Trustpilot に投稿されるレビューが [LINK-BEGIN-PEOPLE]実在の人物[LINK-END-PEOPLE] によって書かれたものであることの保証につながります。

レビューに対してインセンティブを提供したり、選択的にレビューを依頼したりすることは、TrustScore にバイアスを生む可能性があります。これは 当社のガイドラインに反します

詳細情報