Excellent communication, helpful staff. Very friendly team. Particularly impressed with the health check video that was provided. Well done Bradley, Harpenden , keep up the high standards
企業が回答しました
レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら
プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら
レビュアーのコメントを見てみましょう
Salesman Maurice Albert found exactly what I was looking for, a low mileage 6 month old Kia Niro Aspire to trade in my 2020 Niro 4. Excellent service throughout.
企業が回答しました
My 6 year old sportage needed parts replacing that compared to almost its entire second hand value. The service video provided didn't cover some of the advisory work that was listed. Can't work out... もっと見る
企業が回答しました
Excellent service from the initial booking of my MOT and service to the service on the day. . Tom on reception was excellent and kept me updated during the day . The extra bonus was receiving the vide... もっと見る
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企業情報
当該企業による記述
Here at Brayleys, we want to ensure your experience with us is enjoyable and hassle-free. Whether you’re browsing our website, chatting to us by phone, or visiting our dealership, it’s our aim to provide you with all the information you need, give impartial advice, and help you secure the right vehicle for you. We’re also here to support you throughout ownership, with servicing and maintenance so you can enjoy a smooth ride mile after mile. Our Managing Director, Paul Brayley, started work as an apprentice automobile technician at the age of 16. He progressed through the ranks, gaining experience at all levels over his 44-year career, and founded Brayleys in 2003. Needless to say, Paul knows the automotive industry inside out, and it’s his dynamic energy and no-compromise approach to customer focus that has enabled Brayleys to expand from its humble beginnings to the successful business of today. Paul strongly believes in bringing family values to the workplace, and Brayleys offers a friendly, caring, responsible and respectful service to all customers, enabling them to trust us with their motoring needs time and again. We are members of the Automotive 30% Club, leading change in diversity, representation and gender balance across the UK automotive retail sector and we are an equal opportunities employer. Our businesses now represent five of the world’s best known automotive brands: Dacia, Honda, Kia, Mazda and Renault. With dealerships across Buckinghamshire, Hertfordshire, Surrey, North London, Essex and Oxfordshire, we are well-placed to meet a diverse range of motoring requirements, from new and used car sales to Motability services and aftercare. We look forward to welcoming you to one of our dealerships, where our friendly staff are waiting to assist.
連絡先
Luton Road, AL5 2UA, Harpenden, 英国
- 01582 464100
4.8
優良
355件のレビュー
最近のレビュー依頼の記録はありません
この企業は最近、顧客にレビューを依頼していないため、レビューが全体の意見を反映していない可能性があります。
ネガティブなレビューの 31％に回答しています
通常1週間以内に回答
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
Excellent customer service
Polite, quick service. Comfortable waiting area in showroom which allowed me to work for the 2 hours with complimentary coffee. Great service all round, car returned washed and hoovered!
2026年6月26日
自発的なレビュー
Brayleys Cars - Brayley Kia Harpenden からの回答
Hi Tanya, Thank you for your positive review. We really appreciate it and look forward to welcoming you back into the dealership on your next visit.
mt new EV2
At the launch of the EV2 I was so impressed, both with car, and the sales team promoting it, that I placed an order there and then. Subsequently I have dealt solely with Jonathan Leston who was outstanding in progressing the sale and guiding me through all the other things necessary to part with my old car and receive the new. Well done! I recommend him to everyone.
2026年6月27日
自発的なレビュー
Brayleys Cars - Brayley Kia Harpenden からの回答
We are very happy we could provide you with a positive experience! We are always more than happy to assist you if anything else comes up. Take care!
Welham Green Brayleys
Very helpful staff who allowed me to leave my car early.
Good communication about costs and work needed.
2026年6月25日
自発的なレビュー
Brayleys Cars - Brayley Kia Harpenden からの回答
Hi Christine, Thank you for your positive review. We really appreciate it and look forward to welcoming you back into the dealership on your next visit.
Very helpful and knowledgeable staff
Very helpful and knowledgeable staff, and certainly not overbearing.
2026年6月14日
自発的なレビュー
Brayleys Cars - Brayley Kia Harpenden からの回答
Hi David, Thank you for your review, we are very happy to hear of your positive experience! Please don't hesitate to reach out if there's anything else we can do for you.
Excellent customer service
I had my car serviced and MOT'ed at Brayleys Harpenden. Excellent service and friendly, welcoming and knowledgeable staff. Highly recommend.
2026年6月10日
自発的なレビュー
Brayleys Cars - Brayley Kia Harpenden からの回答
Hi Rex, Thank you for your review. We are very happy we could provide you with a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have a great day!
Another Job Well Done
As always helpful and friendly, work carried out as expected and all done on time
2026年5月19日
自発的なレビュー
Brayleys Cars - Brayley Kia Harpenden からの回答
Hi Peter, We are very happy we could provide you with a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!
I was able to book my service…
I was able to book my service appointment very easily on the online calendar, and I received excellent service when I took the car in and collected it later on. I particularly liked the little video clip of the underside of my car, along with a verbal report.
2026年5月15日
自発的なレビュー
Brayleys Cars - Brayley Kia Harpenden からの回答
Hi Bernard, Thank you for your review. We are very happy we could provide you with a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have a great day!
Good communications
2026年5月13日
自発的なレビュー
Brayleys Cars - Brayley Kia Harpenden からの回答
Hi Peter, We are very happy we could provide you with a positive experience! We are always more than happy to assist you if anything else comes up. Take care!
A pleasure to do business with
Great experience from enquiry to collecting my car. Seamless and Jonathan was extremely helpful and went the extra mile to get the deal done!!
2026年5月12日
自発的なレビュー
Brayleys Cars - Brayley Kia Harpenden からの回答
Hi Tony, Thank you for your review. We are very happy we could provide you with a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have a great day!
Brayleys Car Servicing
Having a video of the car checks & reception personal attention
2026年5月12日
自発的なレビュー
Brayleys Cars - Brayley Kia Harpenden からの回答
Hi Graham, We are very happy we could provide you with a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!
Brayleys Cars - Brayley Kia Harpenden からの回答
Hi Nigel, Thank you for your positive review. We really appreciate it and look forward to welcoming you back into the dealership on your next visit.
Excellent customer service
Excellent customer service. Special thanks to Daniel butler sales manager and Danny sales executive.
2026年5月7日
自発的なレビュー
Brayleys Cars - Brayley Kia Harpenden からの回答
Thank you for your positive review. We really appreciate it and look forward to welcoming you back into the dealership on your next visit.
Professional and prompt service
Very professional staff, right from reception to final service. We were requesting recovery and the staff promptly called back in time. Repair was done as promised within the time window initially suggested.
2026年4月29日
自発的なレビュー
Brayleys Cars - Brayley Kia Harpenden からの回答
Hi Hari, We are very happy we could provide you with a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!
Fantastic expierence with understanding people!
I had a fantastic experience with Jon Simpson at Brayleys Cars. He understood what I was looking for and kept his eye out for a car that would fit. Once found he’d made sure the car was there the day I had a booked a test drive and walked me through every step of the way. As a woman having never bought a car through finance I of course brought my dad along with me. Jon was kind, friendly and understanding and helped every step of the way. I could not recommend more highly!
2026年4月30日
自発的なレビュー
Brayleys Cars - Brayley Kia Harpenden からの回答
Hi Victoria, Thank you for your review. We are very happy we could provide you with a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have a great day!
Great Customer Service
Great Customer Service. Not pushy. Very relaxed atmosphere in there. All staff very welcoming. I hadn't bought a car for over 15 years and being a woman buying a car on my own for the first time I was quite nervous. I needn't have worried, I met Natalie, she was excellent. She was very patient, explained everything about the car thoroughly. When I went to collect the car, she took her time with me and made sure I was completely happy before I drove off. I also had to ask a couple of questions later on and again, received excellent customer service. I would not hesitate to recommend Brayleys in Harpenden and especially Natalie.
2026年4月25日
自発的なレビュー
Brayleys Cars - Brayley Kia Harpenden からの回答
Hi Ruth, Thank you for your review. We are very happy we could provide you with a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have a great day!
Second car service
Friendly and professional service. The work was completed on time with an accompanying video, which was a nice touch. Car cleaned on return. Would definitely recommend.
2026年4月27日
自発的なレビュー
Brayleys Cars - Brayley Kia Harpenden からの回答
Thank you for your kind words and this wonderful review. We really appreciate it and look forward to welcoming you back into the dealership on your next visit.
Brayleys Cars - Brayley Kia Harpenden からの回答
Hi Svasti-Salee, Thank you for your review, we are very happy to hear of your positive experience! Please don't hesitate to reach out if there's anything else we can do for you.
Great service
Great service and communication from Danny Reynolds when buying a used car. The process was very smooth and we are very happy with the car.
2026年4月25日
自発的なレビュー
Brayleys Cars - Brayley Kia Harpenden からの回答
Hi Joanna, Thank you for your review, we are very happy to hear of your positive experience! Please don't hesitate to reach out if there's anything else we can do for you.
Fantastic service team
From booking to having the service completed - I could not fault the service team - they were fantastic to deal with and everything they said they did and nothing was too much bother
2026年4月21日
自発的なレビュー
Brayleys Cars - Brayley Kia Harpenden からの回答
Hi Carrie, Thank you for your review. We are very happy we could provide you with a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have a great day!
Danny was very attentive and thorough
2026年4月17日
自発的なレビュー
Brayleys Cars - Brayley Kia Harpenden からの回答
Hi Adrian, We are very happy we could provide you with a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!
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