Brayleys Cars - Brayley Kia Harpenden レビュー 

357
TrustScore 5段階評価の5

4.8

Luton Road, AL5 2UA Harpenden, GB


レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら

プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら

レビュアーのコメントを見てみましょう

5つ星のうち3の評価

Excellent service. My only issue is, if the technician changes the driver assist settings, please put them back to how they were. Auto hold was off when i collected my car, i didnt realise and nearly... もっと見る

5つ星のうち5の評価

Excellent communication, helpful staff. Very friendly team. Particularly impressed with the health check video that was provided. Well done Bradley, Harpenden , keep up the high standards

企業が回答しました

5つ星のうち5の評価

Excellent service from the initial booking of my MOT and service to the service on the day. . Tom on reception was excellent and kept me updated during the day . The extra bonus was receiving the vide... もっと見る

企業が回答しました

5つ星のうち5の評価

Salesman Maurice Albert found exactly what I was looking for, a low mileage 6 month old Kia Niro Aspire to trade in my 2020 Niro 4. Excellent service throughout.

企業が回答しました


企業情報

  1. カーディーラー
  2. 自動車修理店
  3. 中古車部品店
  4. 中古車ディーラー

当該企業による記述

Here at Brayleys, we want to ensure your experience with us is enjoyable and hassle-free. Whether you’re browsing our website, chatting to us by phone, or visiting our dealership, it’s our aim to provide you with all the information you need, give impartial advice, and help you secure the right vehicle for you. We’re also here to support you throughout ownership, with servicing and maintenance so you can enjoy a smooth ride mile after mile. Our Managing Director, Paul Brayley, started work as an apprentice automobile technician at the age of 16. He progressed through the ranks, gaining experience at all levels over his 44-year career, and founded Brayleys in 2003. Needless to say, Paul knows the automotive industry inside out, and it’s his dynamic energy and no-compromise approach to customer focus that has enabled Brayleys to expand from its humble beginnings to the successful business of today. Paul strongly believes in bringing family values to the workplace, and Brayleys offers a friendly, caring, responsible and respectful service to all customers, enabling them to trust us with their motoring needs time and again. We are members of the Automotive 30% Club, leading change in diversity, representation and gender balance across the UK automotive retail sector and we are an equal opportunities employer. Our businesses now represent five of the world’s best known automotive brands: Dacia, Honda, Kia, Mazda and Renault. With dealerships across Buckinghamshire, Hertfordshire, Surrey, North London, Essex and Oxfordshire, we are well-placed to meet a diverse range of motoring requirements, from new and used car sales to Motability services and aftercare. We look forward to welcoming you to one of our dealerships, where our friendly staff are waiting to assist.


連絡先

4.8

優良

TrustScore 5段階評価の5

357件のレビュー

5つ星
4つ星
3つ星
2つ星
1つ星

最近のレビュー依頼の記録はありません

この企業は最近、顧客にレビューを依頼していないため、レビューが全体の意見を反映していない可能性があります。

ネガティブなレビューの 31%に回答しています

通常1週間以内に回答

この企業のTrustpilot 利用方法

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4.8

すべてのレビュー

(357)

過去12か月のレビュー数: 3,169

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5つ星のうち5の評価

Excellent service from the Sales department

Went to showroom to upgrade our car and was met by a professional sales person who took the time to listen to our requirements and answer any questions we had. We went through different options to purchase and ended up buying an ex-demo car. Very pleased with the car and purchasing experience and would more than likely go back when we change our other car.

2025年6月12日
自発的なレビュー
Brayleys Cars - Brayley Kia Harpenden ロゴ

Brayleys Cars - Brayley Kia Harpenden からの回答

Hi David, Thank you for your review. We are very happy we could provide you with a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have a great day!

5つ星のうち5の評価

Straight forward MOT

Straight forward MOT. Staff efficient and courteous as always. Comfortable waiting area

2025年6月4日
自発的なレビュー
Brayleys Cars - Brayley Kia Harpenden ロゴ

Brayleys Cars - Brayley Kia Harpenden からの回答

Thank you for your review. We are very happy we could provide you with a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have a great day!

5つ星のうち5の評価

Always a warm welcome at Brayleys

Always a warm welcome at Brayleys, professional friendly staff

2025年5月22日
自発的なレビュー
Brayleys Cars - Brayley Kia Harpenden ロゴ

Brayleys Cars - Brayley Kia Harpenden からの回答

Hi Belle, Thank you for taking the time to leave us this positive rating! Have a wonderful day!

5つ星のうち5の評価

Great service with home pickup/delivery

For annual service and MOT, I booked a pickup from and delivery back to home. This went smoothly, with friendly staff member picking up car. Communication with service department was good and they fixed a rubbing noise in back wheel that I had mentioned (a stick was caught and needed wheel removed to get it out). Car nicely valeted afterwards. Payment was easy via an email link they sent. Will use again.

2025年5月22日
自発的なレビュー
Brayleys Cars - Brayley Kia Harpenden ロゴ

Brayleys Cars - Brayley Kia Harpenden からの回答

Hi Richard, We are very happy we could provide you with a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

5つ星のうち5の評価

Buying a car

The sales executive was very helpful and took us patiently through everything we needed to do. The whole transaction went very smoothly and quickly thanks to his guidance.

2025年5月13日
自発的なレビュー
Brayleys Cars - Brayley Kia Harpenden ロゴ

Brayleys Cars - Brayley Kia Harpenden からの回答

Hi Joan, We are very happy we could provide you with a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

5つ星のうち5の評価

Positive experience at Kia Harpenden

Maurice was very helpful throughout and made the whole experience as stress-free as possible for us.

2025年5月9日
自発的なレビュー
Brayleys Cars - Brayley Kia Harpenden ロゴ

Brayleys Cars - Brayley Kia Harpenden からの回答

Hi Kate, Thank you for taking the time to leave us this positive rating! Have a wonderful day!

5つ星のうち5の評価

Professional services

Professional services, kept me informed, car returned washed and hoovered

2025年5月7日
自発的なレビュー
Brayleys Cars - Brayley Kia Harpenden ロゴ

Brayleys Cars - Brayley Kia Harpenden からの回答

Hi Ernest, Thank you for taking the time to leave us this positive rating! Have a wonderful day!

5つ星のうち5の評価

Purchased a nearly new Kia Sportage…

Purchased a nearly new Kia Sportage ,which I had seen on Brayley's website.
Upon arrival at the showroom ,I was met with Jonathan ,the sales executive who dealt with my purchase.
He was just as pleasant and efficient as he had been during my phone communications and the transaction was conducted in a calm and non-hurried way.
I was impressed and particularly so,with my vehicle and its presentation,which lived up to my expectations.
Thankyou to Jonathan and all at Brayleys.

2025年5月7日
自発的なレビュー
Brayleys Cars - Brayley Kia Harpenden ロゴ

Brayleys Cars - Brayley Kia Harpenden からの回答

Hi Gary, Thank you for your review. We are very happy we could provide you with a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have a great day!

5つ星のうち5の評価

Kia service Harpenden

I waited a few hours while the service was carried out and was able to work through the WiFi and the free coffee was good

2025年5月1日
自発的なレビュー
Brayleys Cars - Brayley Kia Harpenden ロゴ

Brayleys Cars - Brayley Kia Harpenden からの回答

Hi Graham, Thank you for taking the time to leave us this positive rating! Have a wonderful day!

5つ星のうち5の評価

Just a straight forward service…

Just a straight forward hand car keys over, grab a coffee from the wait area, then cross the road to catch a bus 4 miles to a Wetherspoons for a full English, bus back, car ready and cleaned, quick hand over and home. No big deal.

2025年4月22日
自発的なレビュー
Brayleys Cars - Brayley Kia Harpenden ロゴ

Brayleys Cars - Brayley Kia Harpenden からの回答

Hi Neil, Thank you for your review. We are very happy we could provide you with a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have a great day!

5つ星のうち5の評価

New car for an older driver

Helpful, clear guidance on the car’s features enabling me to drive away confidently. It’s 12 years since I had a new car and so many new features are available.

2025年4月28日
自発的なレビュー
Brayleys Cars - Brayley Kia Harpenden ロゴ

Brayleys Cars - Brayley Kia Harpenden からの回答

Hi Ann, We are very happy we could provide you with a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

5つ星のうち4の評価

A good

A good, courteous service provided.
After the service and MOT were completed, my car was cleaned inside and out, which was an added bonus and was very much appreciated.

2025年4月15日
自発的なレビュー
Brayleys Cars - Brayley Kia Harpenden ロゴ

Brayleys Cars - Brayley Kia Harpenden からの回答

Hi Dilesh, Thank you for your positive review. We really appreciate it and look forward to welcoming you back into the dealership on your next visit.

5つ星のうち5の評価

Efficient, Friendly and Trusted

Polite, considerate, efficient, friendly service. My car was serviced and had its first MOT.
All done very efficiently. As I couldn’t wait this time, my car was collected from my home and returned looking absolutely brand new!

2025年4月16日
自発的なレビュー
Brayleys Cars - Brayley Kia Harpenden ロゴ

Brayleys Cars - Brayley Kia Harpenden からの回答

Hi Lynn, We are very happy we could provide you with a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

5つ星のうち5の評価

Excellent customer service as always…

Excellent customer service as always but only thing I didn’t know about was they charge for collection and delivery your vehicle for annual service. When I booked my car for service I chose that service because it was convenient for me but I didn’t know that you have to pay for service because nobody mention it to me.

2025年4月16日
自発的なレビュー
Brayleys Cars - Brayley Kia Harpenden ロゴ

Brayleys Cars - Brayley Kia Harpenden からの回答

Thank you for your review, we are very happy to hear of your positive experience! Please don't hesitate to reach out if there's anything else we can do for you.

5つ星のうち5の評価

Efficient Service

Friendly and helpful staff. I was seen very quickly and the service was completed in the timeframe I was told.

2025年4月7日
自発的なレビュー
Brayleys Cars - Brayley Kia Harpenden ロゴ

Brayleys Cars - Brayley Kia Harpenden からの回答

Hi Kate, Thank you for your positive review. We really appreciate it and look forward to welcoming you back into the dealership on your next visit.

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