⭐⭐⭐⭐⭐ I’ve had a brilliant experience with Nissan from start to finish. Communication was clear, effective and consistent throughout. Alister was fantastic in helping me find the right car, and Sam... もっと見る
レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら
プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら
レビュアーのコメントを見てみましょう
I’ve always had fantastic service from Nissan - Brayleys. Because of my past experience with Chris Newbury and others I was keen to return to Brayleys when looking for a replacement car. Alistair... もっと見る
企業が回答しました
It’s never easy buying a car when you live a long way from a dealership. Brayleys, Coventry ensured it was a smooth process up to the point of sale. The car was presented in excellent condition and... もっと見る
企業が回答しました
My Aryia was poorly & decided to stop charging. I called Bradleys & they offered me a next day appointment straightaway. My car had to stay in waiting for parts & i was offered alternative transport i... もっと見る
企業が回答しました
企業情報
当該企業による記述
Here at Brayleys, we want to ensure your experience with us is enjoyable and hassle-free. Whether you’re browsing our website, chatting to us by phone, or visiting our dealership, it’s our aim to provide you with all the information you need, give impartial advice, and help you secure the right vehicle for you. We’re also here to support you throughout ownership, with servicing and maintenance so you can enjoy a smooth ride mile after mile. Our Managing Director, Paul Brayley, started work as an apprentice automobile technician at the age of 16. He progressed through the ranks, gaining experience at all levels over his 44-year career, and founded Brayleys in 2003. Needless to say, Paul knows the automotive industry inside out, and it’s his dynamic energy and no-compromise approach to customer focus that has enabled Brayleys to expand from its humble beginnings to the successful business of today. Paul strongly believes in bringing family values to the workplace, and Brayleys offers a friendly, caring, responsible and respectful service to all customers, enabling them to trust us with their motoring needs time and again. We are members of the Automotive 30% Club, leading change in diversity, representation and gender balance across the UK automotive retail sector and we are an equal opportunities employer. Our businesses now represent five of the world’s best known automotive brands: Dacia, Honda, Kia, Mazda and Renault. With dealerships across Buckinghamshire, Hertfordshire, Surrey, North London, Essex and Oxfordshire, we are well-placed to meet a diverse range of motoring requirements, from new and used car sales to Motability services and aftercare. We look forward to welcoming you to one of our dealerships, where our friendly staff are waiting to assist.
連絡先
Spon End, CV1 3HF, Coventry, England, 英国
- 02477674436
最近のレビュー依頼の記録はありません
この企業は最近、顧客にレビューを依頼していないため、レビューが全体の意見を反映していない可能性があります。
ネガティブなレビューの 27%に回答しています
通常1週間以内に回答
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。

Brayleys Cars - Brayley Nissan Coventry からの回答
from the booking of the work to picking…
from the booking of the work to picking the car up - all very professional

Brayleys Cars - Brayley Nissan Coventry からの回答
Great customer service
Great customer service
Kept in the loop all the way through the process
Lady in the office office was excellent credit to the showroom

Brayleys Cars - Brayley Nissan Coventry からの回答
Very good service ,we waited for the…
Very good service ,we waited for the car to be serviced ,the sales people in the showroom did not seem as friendly as they were before when it was west way

Brayleys Cars - Brayley Nissan Coventry からの回答
Spent over £3k to have a repair that…
Spent over £3k to have a repair that can’t be fixed, total waste of money. Where is my refund!
Transparent and Efficient
Transparency and efficiency were key to my 5-star experience rating. Granted the car I put in for the major service is only 2 years old, but given the set up and professional approach during the whole process I have no reason to doubt that the service would be consistent. I will always return to Brayleys.

Brayleys Cars - Brayley Nissan Coventry からの回答
very professional…
Excellent service very professional kept well informed during service and MoT

Brayleys Cars - Brayley Nissan Coventry からの回答

Brayleys Cars - Brayley Nissan Coventry からの回答
Great service and care
Felt like a personal and individual approach was taken. Much time and care was taken to discuss any issues that were found, and with honesty about when the work would need to be done and suggesting different levels and costs. I like the shared video of my car, showing me which areas were fine and which needed work, and why. All the staff I dealt with made my appointment and all communication with me seem important to them. Great customer service and care, more than any other garage I have dealt with.

Brayleys Cars - Brayley Nissan Coventry からの回答
Excellent advice and service very…
Excellent advice and service very helpful with my queries
Service advisor Ella extremely helpful went the extra mile to help

Brayleys Cars - Brayley Nissan Coventry からの回答
Service and MOT
I dropped my car off and asked if it could be ready by lunch time they said they would do their best which they did and the car was ready for me to collect at 11am

Brayleys Cars - Brayley Nissan Coventry からの回答

Brayleys Cars - Brayley Nissan Coventry からの回答
I trust these guys and gals
Most people would tell you dealerships are not be trusted they will over price any work that maybe required on your vehicle at Brayleys Nissan Coventry is contrary to the generalisation. Brayleys Nissan Coventry has looked after me, the service, staff level of customer service I cannot fault and that is why I keep coming back every year because I know my vehicle and I will be looked after very well. I hope to buy car from them one day.

Brayleys Cars - Brayley Nissan Coventry からの回答
Staff are great ,and rang us when tge…
Staff are great ,and rang us when tge car ready

Brayleys Cars - Brayley Nissan Coventry からの回答

Brayleys Cars - Brayley Nissan Coventry からの回答
We had an issue with the car
We had an issue with the car, were something came up on the car, so when Zaff booked the car in there was a recall on the car that we wasn't told about no email or letter in the post, this is the 2nd time that you have had the car and no has wash it, even on the 1st service.
Please make sure that the car is washed on the next visit.

Brayleys Cars - Brayley Nissan Coventry からの回答
Pure help with choosing the car.
Awesome job helping us with the test drive and with the ordering the car.

Brayleys Cars - Brayley Nissan Coventry からの回答
The lady was polite helpful and…
The lady was polite helpful and explained the whole process easily

Brayleys Cars - Brayley Nissan Coventry からの回答
Booked in for Air conditioning. Service with a smile
Booked in for Air conditioning to be sorted.
A very pleasant mechanic explained what he had done but was not completely happy with the outcome.
He said he would look at something else if I was happy to wait another 40 minutes.
Success . He was so helpful and I left feeling happy to drive away with a perfectly functioning air conditioning.
He also told me to return and ask for him if I wasn't completely satisfied with the work .
Excellent service from the moment I entered the building.

Brayleys Cars - Brayley Nissan Coventry からの回答
Trustpilot エクスペリエンス
Trsutpilot のレビューは誰でも書くことができます。レビューを書いた人には自分の書いたレビューをいつでも編集したり削除したりする権限があり、それらのレビューはアカウントがアクティブである限り表示されます。
プラットフォーム保護のため、専門チームと高度なテクノロジーを駆使しています。偽レビューとの闘いについての詳細はこちらをご一読ください。
Trustpilot におけるレビュー プロセスの詳細についてはこちらをご覧ください。
よいレビューを書くための8つのヒントをご覧ください。
確認を行うことで、Trustpilot に投稿されるレビューが [LINK-BEGIN-PEOPLE]実在の人物[LINK-END-PEOPLE] によって書かれたものであることの保証につながります。
レビューに対してインセンティブを提供したり、選択的にレビューを依頼したりすることは、TrustScore にバイアスを生む可能性があります。これは 当社のガイドラインに反します。







