Brayleys Cars - Brayley Nissan Wolverhampton レビュー 

320
TrustScore 5段階評価の4.5

4.6

Birmingham Road 41, WV2 3LQ Wolverhampton, England, GB


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レビュアーのコメントを見てみましょう

5つ星のうち5の評価

I would just like to comment on what exceptional service i received from the Branch Manager William at Nissan Wolverhampton I needed to sell my car and William made everything so very eas... もっと見る

企業が回答しました

5つ星のうち5の評価

The booking procedure, via Chloe, was very easy and straightforward. We were given a time slot for our car service. Laurence in Service Reception was very helpful and welcoming. We waited while to car... もっと見る

企業が回答しました

5つ星のうち5の評価

Fabien from Brayleys has been very helpful with ordering my new car, can not fault anything. As i have not driven an automatic car for 10 years he has said he will help me with a drive prior to my c... もっと見る

企業が回答しました

5つ星のうち5の評価

Have used Brayleys for a few years now. Even thought I'd bought from another Nissan dealer previously. Their customer service/service centre was just awful. Wolverhampton was a convenient place, so s... もっと見る

企業が回答しました


企業情報

  1. カーディーラー
  2. 自動車修理店
  3. 中古車部品店
  4. 中古車ディーラー

当該企業による記述

Here at Brayleys, we want to ensure your experience with us is enjoyable and hassle-free. Whether you’re browsing our website, chatting to us by phone, or visiting our dealership, it’s our aim to provide you with all the information you need, give impartial advice, and help you secure the right vehicle for you. We’re also here to support you throughout ownership, with servicing and maintenance so you can enjoy a smooth ride mile after mile. Our Managing Director, Paul Brayley, started work as an apprentice automobile technician at the age of 16. He progressed through the ranks, gaining experience at all levels over his 44-year career, and founded Brayleys in 2003. Needless to say, Paul knows the automotive industry inside out, and it’s his dynamic energy and no-compromise approach to customer focus that has enabled Brayleys to expand from its humble beginnings to the successful business of today. Paul strongly believes in bringing family values to the workplace, and Brayleys offers a friendly, caring, responsible and respectful service to all customers, enabling them to trust us with their motoring needs time and again. We are members of the Automotive 30% Club, leading change in diversity, representation and gender balance across the UK automotive retail sector and we are an equal opportunities employer. Our businesses now represent five of the world’s best known automotive brands: Dacia, Honda, Kia, Mazda and Renault. With dealerships across Buckinghamshire, Hertfordshire, Surrey, North London, Essex and Oxfordshire, we are well-placed to meet a diverse range of motoring requirements, from new and used car sales to Motability services and aftercare. We look forward to welcoming you to one of our dealerships, where our friendly staff are waiting to assist.


連絡先

  • Birmingham Road 41, WV2 3LQ, Wolverhampton, England, 英国

  • 01902219603

4.6

優良

TrustScore 5段階評価の4.5

320件のレビュー

5つ星
4つ星
3つ星
2つ星
1つ星

最近のレビュー依頼の記録はありません

この企業は最近、顧客にレビューを依頼していないため、レビューが全体の意見を反映していない可能性があります。

ネガティブなレビューの 31%に回答しています

通常1週間以内に回答

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4.6

すべてのレビュー

(320)

過去12か月のレビュー数: 3,144

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5つ星のうち5の評価

Welcoming environment

Welcoming environment, friendly people and excellent communication at all times.
Vanessa Ashford (Service Department, W’ton Branch) was very helpful and attentive to detail in making sure nothing was overlooked and I was happy to proceed at every stage, prioritising the necessary service, repairs, MOT into a schedule that enabled my ability to remain mobile with as little disruption as possible.
Great Service, I would recommend this Dealer 👍🏻👍🏻👍🏻

2026年1月21日
自発的なレビュー
Brayleys Cars - Brayley Nissan Wolverhampton ロゴ

Brayleys Cars - Brayley Nissan Wolverhampton からの回答

Hi Adrian, Thank you for your review, we are very happy to hear of your positive experience! Please don't hesitate to reach out if there's anything else we can do for you.

5つ星のうち5の評価

Really felt valued

2026年1月12日
自発的なレビュー
Brayleys Cars - Brayley Nissan Wolverhampton ロゴ

Brayleys Cars - Brayley Nissan Wolverhampton からの回答

Hi Paul, We are very happy we could provide you with a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

5つ星のうち1の評価

False commitments/Bad customer service.

I went for an X-Trail after reserving it online, based on assurances from the first agent. The commitment was that all MOT advisories would be sorted before the sale. However, the fresh MOT revealed eight more advisories. Each time, a new agent deals with me, and they don't seem genuinely interested in customer service. I asked for the 100-point check sheet, but they were unwilling to share it. They mentioned the car was checked and ready, but the sales agent didn't know anything about it. Hopefully, they will send me the reservation fee refund soon, as promised within 5 working days. Let's see.

2026年1月2日
自発的なレビュー
5つ星のうち5の評価

MOT and recall work

From key collection by Stewart to feed back on the work done on the car, was seemless.

2025年12月29日
自発的なレビュー
Brayleys Cars - Brayley Nissan Wolverhampton ロゴ

Brayleys Cars - Brayley Nissan Wolverhampton からの回答

Hi Lynda, Thank you for your review, we are very happy to hear of your positive experience! Please don't hesitate to reach out if there's anything else we can do for you.

5つ星のうち5の評価

Straightforward and simple

Straightforward and simple, no issues or problems or delays. Decent coffee machine and places to sit and wait for the service to be completed

2025年12月22日
自発的なレビュー
Brayleys Cars - Brayley Nissan Wolverhampton ロゴ

Brayleys Cars - Brayley Nissan Wolverhampton からの回答

Hi Nat, Thank you for your review. We are very happy we could provide you with a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have a great day!

5つ星のうち5の評価

Very Efficient Service

Able to offer prompt appointment. Great half price MOT offer. Sent itemised list of checks and traffic light system to show how car had fared for each check. Car ready well before estimated time and phone contact made to inform me of this.

2025年12月19日
自発的なレビュー
Brayleys Cars - Brayley Nissan Wolverhampton ロゴ

Brayleys Cars - Brayley Nissan Wolverhampton からの回答

Hi Karen, Thank you for your review. We are very happy we could provide you with a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have a great day!

5つ星のうち5の評価

Fab was fun and relaxing to talk to he…

Fab was fun and relaxing to talk to he explained everything I asked clearly and very professional can’t say any more. I was very very satisfied many thanks

2025年11月22日
自発的なレビュー
Brayleys Cars - Brayley Nissan Wolverhampton ロゴ

Brayleys Cars - Brayley Nissan Wolverhampton からの回答

Hi Ron, We are very happy we could provide you with a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

5つ星のうち5の評価

Fantastic Service from Brayleys Nissan

I recently dealt with Asha at Brayley's Nissan in Wolverhampton, after seeing an ad for a car on Autotrader. After an initial viewing by a family member on my behalf, Asha was very communicative and helpful throughout the entire process. Being a distant buyer, it comes as a risk to commit to a purchase, however Asha and the team were extremely accomodating and understanding. This was a completely zero-pressure sale, which is reassuring as a buyer and I was provided with every detail for the car, history and any bits to look out for.

I can 100% recommend Brayleys Nissan, and in this case, Asha specifically. It was a very simple process to complete and I'm happy with my purchase.

2025年12月20日
自発的なレビュー
Brayleys Cars - Brayley Nissan Wolverhampton ロゴ

Brayleys Cars - Brayley Nissan Wolverhampton からの回答

Hi Craig, We are very happy we could provide you with a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

5つ星のうち2の評価

Ever since it changed hands

Ever since it changed hands from Westway, the personal touch has vanished. The layout is awful, no privacy at all when trying to talk to salesmen.Being a Motability customer who ordered a car Ariya, a week later Nissan removed it from the scheme. Now treated very badly i found out, only because i called the showroom to ask if i could change the colour. Brayley's did not even call Nissan to ask if they'd honor my order. The website is awful a game trying to load car details, then barely no information.

2025年9月22日
自発的なレビュー
5つ星のうち5の評価

Good service

Very happy 🙃

2025年11月4日
自発的なレビュー
Brayleys Cars - Brayley Nissan Wolverhampton ロゴ

Brayleys Cars - Brayley Nissan Wolverhampton からの回答

We are very happy we could provide you with a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

5つ星のうち5の評価

Recommended 👍🏼

⭐️⭐️⭐️⭐️⭐️
Outstanding service from Rowan at Brayleys Nissan Wolverhampton!

From the moment we walked in, Rowan was absolutely brilliant — friendly, patient, and incredibly knowledgeable. He made the whole process of getting my new Nissan Qashqai an absolute pleasure from start to finish. Nothing was too much trouble, and he made sure everything was explained clearly and done with a smile.

I’m over the moon with my new car and so grateful for Rowan’s help — he’s a real credit to Brayleys Nissan Wolverhampton. Highly recommend! 🚗💫🧡 Many Thanks Craig

2025年10月31日
自発的なレビュー
Brayleys Cars - Brayley Nissan Wolverhampton ロゴ

Brayleys Cars - Brayley Nissan Wolverhampton からの回答

Hi Amanda, We are very happy we could provide you with a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

5つ星のうち5の評価

Good Experience during Car Purchase.

Generally, i had a good experience at Brayley Nissan Wolverhampton. The staff welcomed us to the showroom, which was clean and welcoming, and were introduced to Asha Babber, to guide us through which vehicle we were interested in, and took 2 test drives to make sure we had chosen the right car for us. Asha explained in detail the paperwork from ordering to collectionof the vehicle, and sorted any minor things we asked about. She explained in great detail the vehicle controls. I am happy with my purchase and the service i received. thanks to all of the staff we met, and in particular Asha.

2025年10月20日
自発的なレビュー
Brayleys Cars - Brayley Nissan Wolverhampton ロゴ

Brayleys Cars - Brayley Nissan Wolverhampton からの回答

Hi Anthony, Thank you for your review. We are very happy we could provide you with a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have a great day!

5つ星のうち5の評価

Ricardo showed me around the car went…

Ricardo showed me around the car went through all documents to part ex my old car was very helpful and polite I was made welcome and looked after
Thankyou will definitely recommend

2025年10月14日
自発的なレビュー
Brayleys Cars - Brayley Nissan Wolverhampton ロゴ

Brayleys Cars - Brayley Nissan Wolverhampton からの回答

Hi Joshua, Thank you for your review. We are very happy we could provide you with a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have a great day!

5つ星のうち4の評価

Professional people

The enquiry that I had for a car was handled very professionally during this period, the salesman was extremely knowledgeable and helpful in sorting through the paperwork that I requested.

2025年10月15日
自発的なレビュー
Brayleys Cars - Brayley Nissan Wolverhampton ロゴ

Brayleys Cars - Brayley Nissan Wolverhampton からの回答

Hi Leigh, We are very happy we could provide you with a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

5つ星のうち5の評価

Staff are very helpfull and you never…

Staff are very helpfull and you never have a problem with there service

2025年10月13日
自発的なレビュー
Brayleys Cars - Brayley Nissan Wolverhampton ロゴ

Brayleys Cars - Brayley Nissan Wolverhampton からの回答

Hi Colin, We are very happy we could provide you with a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

5つ星のうち5の評価

Calm expertise advice with most pressure

It was a very calm easy experience getting the best car for our needs

2025年10月15日
自発的なレビュー
Brayleys Cars - Brayley Nissan Wolverhampton ロゴ

Brayleys Cars - Brayley Nissan Wolverhampton からの回答

Hi Sharon, We are very happy we could provide you with a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

5つ星のうち5の評価

Ease of booking kept informed of…

Ease of booking kept informed of progess staff very friendly

2025年10月13日
自発的なレビュー
Brayleys Cars - Brayley Nissan Wolverhampton ロゴ

Brayleys Cars - Brayley Nissan Wolverhampton からの回答

Hi Craig, Thank you for your review. We are very happy we could provide you with a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have a great day!

5つ星のうち5の評価

Warranty Repair

Electric window malfunction on my Qashqai which was still under warranty..
I found customer service and service department polite and professional.Repair carried out so All good .

2025年10月13日
自発的なレビュー
Brayleys Cars - Brayley Nissan Wolverhampton ロゴ

Brayleys Cars - Brayley Nissan Wolverhampton からの回答

Hi Philip, Thank you for your review. We are very happy we could provide you with a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have a great day!

5つ星のうち5の評価

Very efficient

Very efficient, very good communication, the man who collected the car was excellent

2025年10月10日
自発的なレビュー
Brayleys Cars - Brayley Nissan Wolverhampton ロゴ

Brayleys Cars - Brayley Nissan Wolverhampton からの回答

Hi Mrs Steele, Thank you for your review. We are very happy we could provide you with a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have a great day!

5つ星のうち5の評価

Overall a good experience

Overall a good experience. Took a while to find the problem but was informed regularly by Laurence. Great work!

2025年9月22日
自発的なレビュー
Brayleys Cars - Brayley Nissan Wolverhampton ロゴ

Brayleys Cars - Brayley Nissan Wolverhampton からの回答

Hi Stacy, Thank you for your positive review. We really appreciate it and look forward to welcoming you back into the dealership on your next visit.

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