Brayleys Cars - Brayley Nissan Wolverhampton レビュー 

350
•
TrustScore 5段階評価の4.5

4.7

Birmingham Road 41, WV2 3LQ Wolverhampton, England, GB

•

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5つ星のうち5の評価

Had my Nissan Juke in at Brayley Nissan Wolverhampton for a recall software update. Laurence called me the day before to manage my expectations on timing, which was great proactive service. I decid... もっと見る

企業が回答しました

5つ星のうち5の評価

The staff were very helpful and kept me informed about my car’s progress while it was being serviced and the mot. Thanks to Laurence for his help in setting up the service plan. Would recommend them t... もっと見る

企業が回答しました

5つ星のうち5の評価

Yearly service and MOT carried out as arranged/planned under service cover, paid monthly. Friendly, attentive staff in showroom ( Laurence...Wolverhampton branch). Work carried out as expected and on... もっと見る

企業が回答しました

5つ星のうち5の評価

My car had mot and service and was done within the time restraints I had that day. Laurence was very professional keeping me updated and then fully explaining the services and going forward services b... もっと見る

企業が回答しました


企業情報

  1. カーディーラー
  2. ・
  3. 自動車修理店
  4. 中古車ディーラー
  5. 中古車部品店

当該企業による記述

Here at Brayleys, we want to ensure your experience with us is enjoyable and hassle-free. Whether you’re browsing our website, chatting to us by phone, or visiting our dealership, it’s our aim to provide you with all the information you need, give impartial advice, and help you secure the right vehicle for you. We’re also here to support you throughout ownership, with servicing and maintenance so you can enjoy a smooth ride mile after mile. Our Managing Director, Paul Brayley, started work as an apprentice automobile technician at the age of 16. He progressed through the ranks, gaining experience at all levels over his 44-year career, and founded Brayleys in 2003. Needless to say, Paul knows the automotive industry inside out, and it’s his dynamic energy and no-compromise approach to customer focus that has enabled Brayleys to expand from its humble beginnings to the successful business of today. Paul strongly believes in bringing family values to the workplace, and Brayleys offers a friendly, caring, responsible and respectful service to all customers, enabling them to trust us with their motoring needs time and again. We are members of the Automotive 30% Club, leading change in diversity, representation and gender balance across the UK automotive retail sector and we are an equal opportunities employer. Our businesses now represent five of the world’s best known automotive brands: Dacia, Honda, Kia, Mazda and Renault. With dealerships across Buckinghamshire, Hertfordshire, Surrey, North London, Essex and Oxfordshire, we are well-placed to meet a diverse range of motoring requirements, from new and used car sales to Motability services and aftercare. We look forward to welcoming you to one of our dealerships, where our friendly staff are waiting to assist.


連絡先

  • Birmingham Road 41, WV2 3LQ, Wolverhampton, England, 英国

  • 01902219603

4.7

優良

TrustScore 5段階評価の4.5

350件のレビュー

5つ星
4つ星
3つ星
2つ星
1つ星

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ネガティブなレビューの 27%に回答しています

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4.7

すべてのレビュー

(350)

過去12か月のレビュー数: 3,418件

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5つ星のうち5の評価

Brayley Nissan service and mot The staff were very helpful and kept me…

The staff were very helpful and kept me informed about my car’s progress while it was being serviced and the mot. Thanks to Laurence for his help in setting up the service plan. Would recommend them to anyone.

2026年10月20日
自発的なレビュー
Brayleys Cars - Brayley Nissan Wolverhampton ロゴ

Brayleys Cars - Brayley Nissan Wolverhampton からの回答

Hi Mrs Hill, Thank you for your review, we are very happy to hear of your positive experience! Please don't hesitate to reach out if there's anything else we can do for you.

5つ星のうち5の評価

Excellent service from Chris Noble and…

Excellent service from Chris Noble and the workshop.

2026年10月20日
自発的なレビュー
Brayleys Cars - Brayley Nissan Wolverhampton ロゴ

Brayleys Cars - Brayley Nissan Wolverhampton からの回答

Hi Mark, Thank you for your review, we are very happy to hear of your positive experience! Please don't hesitate to reach out if there's anything else we can do for you.

5つ星のうち5の評価

Excellent service and communication

Had my Nissan Juke in at Brayley Nissan Wolverhampton for a recall software update. Laurence called me the day before to manage my expectations on timing, which was great proactive service.

I decided to wait in the showroom—the Wi-Fi was reliable for working remotely, and the new coffee machine serves a fantastic Americano! The job was done in just over an hour, including a full health check, and Laurence kept me posted every step of the way. Friendly, professional staff and a seamless 5-star experience throughout.

2026年10月15日
自発的なレビュー
Brayleys Cars - Brayley Nissan Wolverhampton ロゴ

Brayleys Cars - Brayley Nissan Wolverhampton からの回答

Hi John, Thank you for your review. We are very happy we could provide you with a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have a great day!

5つ星のうち5の評価

Clean environment

Chris, the staff was helpful and polite. Clean environment

2026年10月15日
自発的なレビュー
Brayleys Cars - Brayley Nissan Wolverhampton ロゴ

Brayleys Cars - Brayley Nissan Wolverhampton からの回答

Hi Abi, Thank you for your positive review. We really appreciate it and look forward to welcoming you back into the dealership on your next visit.

5つ星のうち5の評価

Lawrence at Nissan Wolverhampton…

I dealt with a Gentleman call Lawrence and he dealt with my car superb having to have two new tyres and a exchange on my right hand suspension on my car and got me a good price to have all this work done plus a service and MOT

2026年10月14日
自発的なレビュー
Brayleys Cars - Brayley Nissan Wolverhampton ロゴ

Brayleys Cars - Brayley Nissan Wolverhampton からの回答

Hi David, We are very happy we could provide you with a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

5つ星のうち5の評価

Polite and helpful staff

Polite and helpful staff. Good communication. Prompt action. Good service from all participants.

2026年10月8日
自発的なレビュー
Brayleys Cars - Brayley Nissan Wolverhampton ロゴ

Brayleys Cars - Brayley Nissan Wolverhampton からの回答

Hi Sarah, Thank you for your review, we are very happy to hear of your positive experience! Please don't hesitate to reach out if there's anything else we can do for you.

5つ星のうち5の評価

Really good experience

Really good experience buying my first car from Mark! He was friendly and made the whole process really easy and straight forward!

2026年10月8日
自発的なレビュー
Brayleys Cars - Brayley Nissan Wolverhampton ロゴ

Brayleys Cars - Brayley Nissan Wolverhampton からの回答

Hi Hannah, We are very happy we could provide you with a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

5つ星のうち5の評価

Great service

Great service, very polite, very patient, friendly and helpful. Thank you Alan and Lawrence

2026年10月7日
自発的なレビュー
Brayleys Cars - Brayley Nissan Wolverhampton ロゴ

Brayleys Cars - Brayley Nissan Wolverhampton からの回答

Hi Kerry-Ann, Thank you for your positive review. We really appreciate it and look forward to welcoming you back into the dealership on your next visit.

5つ星のうち5の評価

Excellent customer service kept me…

Excellent customer service kept me informed on everything could not fault anything

2026年10月5日
自発的なレビュー
Brayleys Cars - Brayley Nissan Wolverhampton ロゴ

Brayleys Cars - Brayley Nissan Wolverhampton からの回答

Hi Duff, Thank you for your positive review. We really appreciate it and look forward to welcoming you back into the dealership on your next visit.

5つ星のうち5の評価

The experience was good

The experience was good, very helpful indeed, no issues. I’ve always been coming to the dealership for any service or MOT etc. had no issues. They look after you and on the odd chance get a good price on the workmanship.
I like that they keep you in the loop of any work to be done and send you a YouTube video of the car showing what the issues are prior carrying out the work.

The staff are polite and helpful and willing to assist when ever you need support.

Booking in your car for work is easy and quick too no long delays.

2026年10月6日
自発的なレビュー
Brayleys Cars - Brayley Nissan Wolverhampton ロゴ

Brayleys Cars - Brayley Nissan Wolverhampton からの回答

Hi Sanjeev, Thank you for your review. We are very happy we could provide you with a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have a great day!

5つ星のうち2の評価

Frustrating, stressful experience when paying

I had my car MOT tested. Instead of waiting I did some shopping. I received a call from Chris telling me my car had passed and was ready for collection. He also informed me about the need to pay via Bumper. This annoyed me as I this was the first I had heard of Bumper. When I returned, Chris asked if I had seen the email he had sent with the link to Bumper. As I had been shopping I had not had the opportunity to do so. I opened the email and used the link in it to pay via Bumper. However, my attempts – there were 2 or 3 – failed. Chris then took my payment via a card reader. So, as far as paying for the MOT is concerned, my experience this morning was very poor. I don't understand what benefit there is supposed to be in paying via Bumper rather than via a card reader. For the customer the latter is quick and simple. In contrast, trying to pay via Bumper cost me several minutes and, in the end, considerable stress, annoyance and frustration. I am now considering going to another Nissan dealer in the future, although that would be inconvenient. Indeed, although I was interested in buying the new Leaf, I now wonder whether to buy a similar EV of another brand.

2026年10月5日
自発的なレビュー
5つ星のうち5の評価

Took car for 2nd service whilst I…

Took car for 2nd service whilst I waited and excellent service from staff and lovely waiting area with free drinks.
Got service plan from Nissan and takes stress out of big bills.
Highly recommended

2026年10月2日
自発的なレビュー
Brayleys Cars - Brayley Nissan Wolverhampton ロゴ

Brayleys Cars - Brayley Nissan Wolverhampton からの回答

Hi Andy, Thank you for your review. We are very happy we could provide you with a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have a great day!

5つ星のうち5の評価

My car had mot and service and was done…

My car had mot and service and was done within the time restraints I had that day. Laurence was very professional keeping me updated and then fully explaining the services and going forward services brayleys provided. All wise ensuring this was done within the time window I had.

2026年9月30日
自発的なレビュー
Brayleys Cars - Brayley Nissan Wolverhampton ロゴ

Brayleys Cars - Brayley Nissan Wolverhampton からの回答

Hi Kay, Thank you for your review. We are very happy we could provide you with a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have a great day!

5つ星のうち5の評価

great service and customer service was…

great service and customer service was second to none
Lawrence was also very helpful and kept me informed about how it was going

2026年10月2日
自発的なレビュー
Brayleys Cars - Brayley Nissan Wolverhampton ロゴ

Brayleys Cars - Brayley Nissan Wolverhampton からの回答

Hi Carl, We are very happy we could provide you with a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

5つ星のうち5の評価

Made welcome had step by step…

Made welcome had step by step information about my car whilst in the garage up dated throughout my wait and plenty of coffee it was a comfortable wait

2026年10月2日
自発的なレビュー
Brayleys Cars - Brayley Nissan Wolverhampton ロゴ

Brayleys Cars - Brayley Nissan Wolverhampton からの回答

Hi Sarah, We are very happy we could provide you with a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

5つ星のうち5の評価

I was very pleased with the service I…

I was very pleased with the service I received at Brayleys Nissan Wolverhampton on Friday.
Laurence was extremely helpful, professional, and welcoming throughout my visit. He communicated clearly and took the time to explain what needed to be done to my car. He also clearly explained which issues required urgent attention and which ones could wait, allowing me to make an informed decision.

Once I gave the go-ahead, Laurence kept me informed and provided a clear timeframe for when my car would be ready for collection. I really appreciated his transparency, communication, and excellent customer service.

Overall, I was very happy with the service provided and would like to thank Laurence for making the whole experience straightforward and stress-free. He is a great representative of Nissan Wolverhampton.

2026年10月2日
自発的なレビュー
Brayleys Cars - Brayley Nissan Wolverhampton ロゴ

Brayleys Cars - Brayley Nissan Wolverhampton からの回答

Hi Abiodun, Thank you for your review. We are very happy we could provide you with a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have a great day!

5つ星のうち5の評価

Jat who dealt with my sale was very…

Jat who dealt with my sale was very helpful and resolved an issue I had quickly. He always called me back when I left a message.

2026年10月1日
自発的なレビュー
Brayleys Cars - Brayley Nissan Wolverhampton ロゴ

Brayleys Cars - Brayley Nissan Wolverhampton からの回答

Hi John, Thank you for your positive review. We really appreciate it and look forward to welcoming you back into the dealership on your next visit.

5つ星のうち5の評価

Great service every time we visit.

Great service every time we visit

2026年9月21日
自発的なレビュー
Brayleys Cars - Brayley Nissan Wolverhampton ロゴ

Brayleys Cars - Brayley Nissan Wolverhampton からの回答

Hi Kimo, Thank you for your positive review. We really appreciate it and look forward to welcoming you back into the dealership on your next visit.

5つ星のうち5の評価

Excellent service from being greeted…

Excellent service from being greeted with a lively welcome by salesmen Gino to gliding through the process of selecting a vehicle and purchasing it. Will definitely reccomend Gino and Brayleys Wolverhampton to others

2026年9月30日
自発的なレビュー
Brayleys Cars - Brayley Nissan Wolverhampton ロゴ

Brayleys Cars - Brayley Nissan Wolverhampton からの回答

Thank you for your review. We are very happy we could provide you with a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have a great day!

5つ星のうち5の評価

Prompt and efficient service

Prompt and efficient service, car wa ready when they said, very friendly staff.

2026年9月25日
自発的なレビュー
Brayleys Cars - Brayley Nissan Wolverhampton ロゴ

Brayleys Cars - Brayley Nissan Wolverhampton からの回答

Hi Maurice, Thank you for your review, we are very happy to hear of your positive experience! Please don't hesitate to reach out if there's anything else we can do for you.

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