Brayleys Cars - Brayley Nissan Wolverhampton レビュー 

302
TrustScore 5段階評価の4.5

4.6

Birmingham Road 41, WV2 3LQ Wolverhampton, England, GB


レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら

プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら

レビュアーのコメントを見てみましょう

5つ星のうち4の評価

I normally have a very good experience with Brayley Nissan Wolverhampton and have been using their services for the best part of 20 years. I am going to have to revisit them soon following a service... もっと見る

企業が回答しました

5つ星のうち5の評価

Have used Brayleys for a few years now. Even thought I'd bought from another Nissan dealer previously. Their customer service/service centre was just awful. Wolverhampton was a convenient place, so s... もっと見る

企業が回答しました

5つ星のうち4の評価

Overall I was very impressed with the service I received. The lady who dealt with me was lovely and very helpful, I was taking out a service plan and she set that up for me while I waited. The servic... もっと見る

企業が回答しました

5つ星のうち5の評価

Salesman took time to understand our needs in terms of vehicle spec and budget offering many options.Everything was clearly stated and explained and we did not feel under any pressure to make rushed d... もっと見る

企業が回答しました


企業情報

  1. カーディーラー
  2. 自動車修理店
  3. 中古車部品店
  4. 中古車ディーラー

当該企業による記述

Here at Brayleys, we want to ensure your experience with us is enjoyable and hassle-free. Whether you’re browsing our website, chatting to us by phone, or visiting our dealership, it’s our aim to provide you with all the information you need, give impartial advice, and help you secure the right vehicle for you. We’re also here to support you throughout ownership, with servicing and maintenance so you can enjoy a smooth ride mile after mile. Our Managing Director, Paul Brayley, started work as an apprentice automobile technician at the age of 16. He progressed through the ranks, gaining experience at all levels over his 44-year career, and founded Brayleys in 2003. Needless to say, Paul knows the automotive industry inside out, and it’s his dynamic energy and no-compromise approach to customer focus that has enabled Brayleys to expand from its humble beginnings to the successful business of today. Paul strongly believes in bringing family values to the workplace, and Brayleys offers a friendly, caring, responsible and respectful service to all customers, enabling them to trust us with their motoring needs time and again. We are members of the Automotive 30% Club, leading change in diversity, representation and gender balance across the UK automotive retail sector and we are an equal opportunities employer. Our businesses now represent five of the world’s best known automotive brands: Dacia, Honda, Kia, Mazda and Renault. With dealerships across Buckinghamshire, Hertfordshire, Surrey, North London, Essex and Oxfordshire, we are well-placed to meet a diverse range of motoring requirements, from new and used car sales to Motability services and aftercare. We look forward to welcoming you to one of our dealerships, where our friendly staff are waiting to assist.


連絡先

  • Birmingham Road 41, WV2 3LQ, Wolverhampton, England, 英国

  • 01902219603

4.6

優良

TrustScore 5段階評価の4.5

302件のレビュー

5つ星
4つ星
3つ星
2つ星
1つ星

最近のレビュー依頼の記録はありません

この企業は最近、顧客にレビューを依頼していないため、レビューが全体の意見を反映していない可能性があります。

ネガティブなレビューの 31%に回答しています

通常1週間以内に回答

この企業のTrustpilot 利用方法

レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。

4.6

すべてのレビュー

(302)

過去12か月のレビュー数: 3,135

レビューを書く
Trustpilot に参加している企業は、インセンティブを提供したり、レビューを非表示にするためにお金を払ったりすることは許可されていません。レビューはレビュアーの個人的な意見で、Trustpilot のものではありません。詳細はこちら

5つ星のうち4の評価

A little disappointed

I normally have a very good experience with Brayley Nissan Wolverhampton and have been using their services for the best part of 20 years. I am going to have to revisit them soon following a service as I have just noticed that my sidelights are not working my beam light is good. I did not notice as the weather has been so good that I have not needed to use my lights, until I went to move my vehicle late last night and found that the side lights are not working. I thought they would have been checked during my recent service/MOT. So I am a little disappointed. Staff are friendly and welcoming as always and the customer service is often second to none.

2026年7月7日
自発的なレビュー
Brayleys Cars - Brayley Nissan Wolverhampton ロゴ

Brayleys Cars - Brayley Nissan Wolverhampton からの回答

Hi Ms Reid, Thank you for your review. We appreciate your feedback and will forward this on to the management team at this dealership to investigate further internally. Please could you ring our dealership on 01902 219603 and ask for Alan Watton. Best wishes

5つ星のうち5の評価

Good customer service

Good customer service, excellent staff, efficient and informative.

2026年8月12日
自発的なレビュー
Brayleys Cars - Brayley Nissan Wolverhampton ロゴ

Brayleys Cars - Brayley Nissan Wolverhampton からの回答

Hi Helen, We are very happy we could provide you with a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

5つ星のうち5の評価

Another good experience with Brayleys

Another good experience with Brayleys. Laurence was extremely helpful and kept me informed. Top marks.

2026年8月10日
自発的なレビュー
Brayleys Cars - Brayley Nissan Wolverhampton ロゴ

Brayleys Cars - Brayley Nissan Wolverhampton からの回答

Hi Mr Griffiths, We are very happy we could provide you with a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

5つ星のうち5の評価

Polite and professional friendly staff

Polite and professional friendly staff. Quick and professional service.

2026年8月10日
自発的なレビュー
Brayleys Cars - Brayley Nissan Wolverhampton ロゴ

Brayleys Cars - Brayley Nissan Wolverhampton からの回答

Hi Natasha, We are very happy we could provide you with a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

5つ星のうち5の評価

Excellent response and practical…

Excellent response and practical response to a urgent issue kept well informed through the process and very happy with the result

2026年8月10日
自発的なレビュー
Brayleys Cars - Brayley Nissan Wolverhampton ロゴ

Brayleys Cars - Brayley Nissan Wolverhampton からの回答

Hi David, Thank you for your review, we are very happy to hear of your positive experience! Please don't hesitate to reach out if there's anything else we can do for you.

5つ星のうち5の評価

The team at brayleys were fantastic

The team at brayleys were fantastic. Dealt with my problem quickly and efficiently. Laurence from service especially was brilliant.

2026年8月6日
自発的なレビュー
Brayleys Cars - Brayley Nissan Wolverhampton ロゴ

Brayleys Cars - Brayley Nissan Wolverhampton からの回答

Hi Graham, We are very happy we could provide you with a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

5つ星のうち5の評価

Excellent service

Lawrence kept me updated on my progress everything felt genuine. He went above and beyond to ensure I was a happy customer.

2026年7月24日
自発的なレビュー
Brayleys Cars - Brayley Nissan Wolverhampton ロゴ

Brayleys Cars - Brayley Nissan Wolverhampton からの回答

Hi Eaton, Thank you for your positive review. We really appreciate it and look forward to welcoming you back into the dealership on your next visit.

5つ星のうち5の評価

Nissan Wolverhampton is the best

Nissan Wolverhampton is the best, they make their customers very comfortable and welcoming. Thanks to Mark Taylor he made everything quick and easy for me when I visited today. Thank you Mark.

2026年8月8日
自発的なレビュー
Brayleys Cars - Brayley Nissan Wolverhampton ロゴ

Brayleys Cars - Brayley Nissan Wolverhampton からの回答

Hi Anita, Thank you for your positive review. We really appreciate it and look forward to welcoming you back into the dealership on your next visit.

5つ星のうち2の評価

I received a letter from Nissan stating…

I received a letter from Nissan stating that my Motobility car required a recall and to arrange an appointment asap and it would take about 1 hour to complete , appointment was made for 10.00am two days later and I did not arrange transport home as it was only going to take an hour. On arrival I felt I was ignored by staff especially as I use crutches due to having difficulty in standing. Eventually someone came and took the keys and said it will be ready for collection later during the day, I explained that as it said the work would only take about an hour I didn’t arrange any transport home especially as I had an appointment, he replied that it was only a general appointment and that it didn’t mean it would be done then. Anyway I said I would wait. Eventually 3 hours later a technician came and gave me my keys and said it was all done, I proceeded to go out to the car park expecting it to be parked in a disabled bay but oh no it was parked on the furthest bay away from the reception as it could have possibly been parked, being a Motobility customer I would have expected more consideration from them.

2026年8月3日
自発的なレビュー
5つ星のうち4の評価

Good service kind and very helpful staff… but

Overall I was very impressed with the service I received. The lady who dealt with me was lovely and very helpful, I was taking out a service plan and she set that up for me while I waited. The service was done in a timely manner. My only negative point hence the 4 stars is that this is that your car isn’t washed after your service. Something that comes as standard with all other car manufacturers I have dealt with in the past. One for the suggestion box.

2026年8月3日
自発的なレビュー
Brayleys Cars - Brayley Nissan Wolverhampton ロゴ

Brayleys Cars - Brayley Nissan Wolverhampton からの回答

Hi David, Thank you very much for your honest feedback. We are glad that your overall experience was positive but will make note of the areas where improvements can be made, to improve future customer experiences.

5つ星のうち5の評価

Nissan Ariya service

Took ev to brayley for yearly service the staff especially Vanessa went above and beyond they really look after the customers and as leaving was informed that any issues to contact them directly i am thrilled with the outcome many thanks to them keep up the good work 5* plus from me

2026年8月3日
自発的なレビュー
Brayleys Cars - Brayley Nissan Wolverhampton ロゴ

Brayleys Cars - Brayley Nissan Wolverhampton からの回答

Hi Judith, Thank you for your review. We are very happy we could provide you with a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have a great day!

5つ星のうち5の評価

A great buying experience

Asar was a fabulous sales person, listened to everything I wanted and took me out on a good route for a test drive. Love the Qashqai and the 12 month warranty and the way Will the sales manager closed the deal. Thanks so much!

2026年7月30日
自発的なレビュー
Brayleys Cars - Brayley Nissan Wolverhampton ロゴ

Brayleys Cars - Brayley Nissan Wolverhampton からの回答

Hi Anna, We are very happy we could provide you with a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

5つ星のうち5の評価

Excellent service

Excellent service, great product, recommended

2026年7月31日
自発的なレビュー
Brayleys Cars - Brayley Nissan Wolverhampton ロゴ

Brayleys Cars - Brayley Nissan Wolverhampton からの回答

Hi Peter, We are very happy we could provide you with a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

5つ星のうち5の評価

Have used Brayleys for a few years now

Have used Brayleys for a few years now. Even thought I'd bought from another Nissan dealer previously. Their customer service/service centre was just awful. Wolverhampton was a convenient place, so started using them. Even bought my last Nissan from them. Can't fault them... Except the car park is scarily right. 🤭
Lovely staff every time I've visited be that for sale or service or MOT. Definitely recommend them

2026年7月31日
自発的なレビュー
Brayleys Cars - Brayley Nissan Wolverhampton ロゴ

Brayleys Cars - Brayley Nissan Wolverhampton からの回答

Hi JayP, Thank you for your review. We are very happy we could provide you with a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have a great day!

5つ星のうち5の評価

Great experience

Really helpful personable staff, not pushy. Good cars. Good prices. Great experience

2026年7月27日
自発的なレビュー
Brayleys Cars - Brayley Nissan Wolverhampton ロゴ

Brayleys Cars - Brayley Nissan Wolverhampton からの回答

Hi Jonathan, We are very happy we could provide you with a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

5つ星のうち5の評価

Rowan was friendly and gave great…

Rowan was friendly and gave great customer service, he made the whole experience easy from start to finish. No fuss, no hassle!

2026年7月30日
自発的なレビュー
Brayleys Cars - Brayley Nissan Wolverhampton ロゴ

Brayleys Cars - Brayley Nissan Wolverhampton からの回答

Hi Leanne, We are very happy we could provide you with a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

5つ星のうち5の評価

Good friendly service.

2026年7月28日
自発的なレビュー
Brayleys Cars - Brayley Nissan Wolverhampton ロゴ

Brayleys Cars - Brayley Nissan Wolverhampton からの回答

Hi Pauline, Thank you for your positive review. We really appreciate it and look forward to welcoming you back into the dealership on your next visit.

5つ星のうち5の評価

Great all round service

Staff are always friendly and helpful, great customer service from Vanessa!
She always keeps me updated and sets expectations

2026年7月27日
自発的なレビュー
Brayleys Cars - Brayley Nissan Wolverhampton ロゴ

Brayleys Cars - Brayley Nissan Wolverhampton からの回答

Hi Ranjana, Thank you for your positive review. We really appreciate it and look forward to welcoming you back into the dealership on your next visit.

5つ星のうち5の評価

Great service by Nissan.

Great service by Nissan.

2026年7月24日
自発的なレビュー
Brayleys Cars - Brayley Nissan Wolverhampton ロゴ

Brayleys Cars - Brayley Nissan Wolverhampton からの回答

Hi Dips, We are very happy we could provide you with a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

5つ星のうち5の評価

Staff were polite

Staff were polite, professional and kept me informed of the work my vehicle was having done.

2026年7月24日
自発的なレビュー
Brayleys Cars - Brayley Nissan Wolverhampton ロゴ

Brayleys Cars - Brayley Nissan Wolverhampton からの回答

Hi Richard, We are very happy we could provide you with a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

Trustpilot エクスペリエンス

Trsutpilot のレビューは誰でも書くことができます。レビューを書いた人には自分の書いたレビューをいつでも編集したり削除したりする権限があり、それらのレビューはアカウントがアクティブである限り表示されます。

プラットフォーム保護のため、専門チームと高度なテクノロジーを駆使しています。偽レビューとの闘いについての詳細はこちらをご一読ください。

Trustpilot におけるレビュー プロセスの詳細についてはこちらをご覧ください。

よいレビューを書くための8つのヒントをご覧ください。

確認を行うことで、Trustpilot に投稿されるレビューが [LINK-BEGIN-PEOPLE]実在の人物[LINK-END-PEOPLE] によって書かれたものであることの保証につながります。

レビューに対してインセンティブを提供したり、選択的にレビューを依頼したりすることは、TrustScore にバイアスを生む可能性があります。これは 当社のガイドラインに反します

詳細情報