Brick Borrow レビュー 559

Absolutely love Brick Borrow!
I love building Lego, but to build as much as I wanted I needed to find a way of making it financially and environmentally sustainable, and Brick Borrow was it. I get the joy of building sets I'd never choose to actually own, and I can then spend my money on sets I truely want to own.

Their customer service is great too, fast and fuss free. It's an easy process to follow, the most difficult part is choosing your next set as they have hundreds of sets of all sizes, age ranges and interests. They also have retired sets you want to build but can't easily buy anymore.

I've had 11 sets so far, (including a brand new set still in its numberd bags which was awesome) and have absolutely no complaints.
I highly recommend subscribing.

Brick Borrow is a fantastic business concept. I bought my husband a subscription for Christmas. There’s loads of sets to choose from, postage is swift and enjoyment levels are sky high.

Borrowed a LEGO set from Brick Borrow and it was actually really good. The set turned up on time, everything was clean and already sorted, so it was easy to get started. Nothing missing and it was all in good condition.

The whole process was simple and didn’t feel like a hassle at all. Returning it was easy too. Way better than buying a set you’ll only use once and then have sitting around.

I’d honestly consider moving up a subscription so we can borrow more next time. Good option for birthdays or just something different to do at home.

Signed up and got my first brick borrow set. I opened up the sealed bag ( which you can tell has been overused ) and it stank! A really strong musty smell like it’s never been cleaned. Refuse to touch it, so sending it straight back and cancelling my subscription, so unfortunate as it really does seem handy for those who can’t afford a new set, but hygiene must be a priority especially when you don’t know who’s handling them

I heard about idea and thought for monthly cost was worth doing to see how much myself and my son would enjoy. Had no issues since signing up and communication has been brill.

We’ve subscribed to Brick Borrow for more than a year now. From the very first order to the latest, they’ve have all been amazing. My son really enjoys the variety of sets to choose from and it’s great for a Lego fan who has run out of space to store sets! He always looks forward to the next set arriving. The ordering and returning process is so quick and easy. Whenever there has been an issue, Brick Borrow has sorted it promptly and efficiently. Can’t wait for the next set to arrive.

Love Brick Borrow! I really enjoy building Lego- I find it really relaxing, but storage of completed sets has always stopped me buying more. Brick Borrow means I get to experience loads of cool fun builds without the expense, and storage issues, of owning multiple sets long term. Thanks guys :)

Brick Borrow is one of the best things out there; sets are in excellent condition.
As an adult builder, who had hours of fun building as a kid.
I have The Builder subscription and already completed 3 sets in my first month and getting the fun of building without the cost of buying a set that would be built, demolished and then collecting dust.

I subscribed to BrickBorrow with a lot of excitement, expecting to make good use of the service. However, the reality has been extremely disappointing and frustrating.

While the monthly subscription is already expensive (around £180 per year), you are also charged £4.99 for every delivery. In practice, despite claims that you can borrow multiple sets per month, the return grace period limits you to a maximum of 2 sets per month. This means you end up spending at least £320 per year, which is very poor value. At that price point, buying sets through the marketplace and reselling them would make far more sense.

The service also fails to deliver on its core promise. Most of the time, desirable sets are already unavailable, forcing you to borrow sets you don’t actually want, completely defeating the purpose of the subscription.

The real frustration starts when the sets arrive. Every single set I ordered had missing crucial pieces. Discovering missing parts after investing time and effort into building is incredibly frustrating. Reporting missing pieces is time-consuming, and replacement parts take up to two weeks to arrive. I chose not to request replacements because it’s not environmentally friendly to send couriers for a few small pieces. As a result, I was forced to complete sets with missing parts.

This completely removes the joy of the experience. Instead of opening sets with excitement, you open them with anxiety,wondering what will be missing this time. The BrickBorrow team responds quickly, but responses are limited to apologies with no real compensation or solution. Over time, no meaningful new sets were added, and inventory was not expanded to meet demand.

Overall, this feels less like a value-driven service and more like a subscription trap, where customers are milked for fees while receiving constant frustration in return. My experience was dominated by reporting missing pieces and receiving apologies nothing more.

My advice to potential subscribers: stay away. This service creates far more frustration than fun and does not deliver the value it promises.

I’ve just signed up for an Annual Builder subscription and am looking forward to my first set arriving.

I was given gift vouchers which didn’t get accepted via the website, but the customer service was amazing and resolved the problem within an hour of me messaging.

Would highly recommend!

Excellent idea and concept, been a member for well over a year, and we love it. Huge amount of sets available, Highly recommend

Great idea, saves you buying the sets yourself and having to store them! One of the best parts of Lego is the build so this fully supports that, and if there’s a set you love you can still buy it afterwards!
So much variation in products also!

This is a brilliant service and so perfect for fans of Lego who are running out of space. I can’t wait to order my next set and get my build on!

We purchased a year's subscription for my son for Christmas. It’s a brilliant concept and he was chuffed to bits. Especially when he saw all the sets he had the chance of borrowing!
I have contacted the customer service on 2 separate occasions and I have to say, their response times and friendliness have been brilliant.
However, my reason for only awarding 3 stars is unfortunately, all the decent, larger sets, always seem to be unavailable. I set up a few alerts to notify me when they came back in stock - but 20 mins later, when I logged on, they had gone! My son is gutted.
Brilliant idea, but more of the bigger sets are needed as the subscription is becoming more popular!

Loved the set (avengers quinjet) as it was a set id never normally be able to afford or would want to keep to display

The set arrived quite quickly despite the festive period, well packaged and with clear instructions for return

2 pieces missing but they didn’t affect the build at all - I contacted them and they would have posted replacements within 48 hours which was great to know

Was a little disappointed with set availability - all of the bigger sets (minus the quinjet) were unavailable - but hoping that was maybe just a Christmas thing?

Enjoyed the experience (this was my first set) and excited to see what my next build will be.

Would have been 5 stars if the set was 100% complete and more availability of the larger sets which was what I joined for but I definitely recommend brick borrow so far

Being able to rent sets at a fraction of the cost of some of the bigger sets is a good idea. However, their system is flawed in that they have limited number of each set and no time limit to how long you can keep the set. They have a system where you can put an alert on a set to tell you when it's been returned, however, this assumes you aren't already renting a set, also the one alert I got by the time I logged in (about 15 minutes after the email) the set was showing as unavailable.
Over the 12 months I was a member I did order around 15 sets so consider I did get my monies worth but saw no incentive to renew for a further 12 months.

What an amazing service brick borrow is!

I joined about 2-3 months ago and have managed to order build and send back a set a week. The packaging and instructions are really clear and all the LEGO is broken down into individual pieces ready to build.

I have so far borrowed roughly £500-£600 worth of LEGO and it’s only cost me my monthly fee plus the postage fee for each item. Which has not only saved me money but also saved me a lot of space at home as I no longer have space to display or store built sets.

I would highly reccomend this service to anyone who enjoys building. It’s a great experience for both me and my son Max who is 3 years old and absolutely loves getting new sets to build.

The team at brick borrow are really good at communication and quickly respond to any queries.

I have recently got into Lego building to help with much needed mum time at the end of the day, what I had expected was it to relax me and be some me time away from screens. What I hadn't anticipated was it has become a bonding experience for my 4 year old son and I, but also it has completely silenced my anxiety at night time when I spend the time building, if you are into Lego but cannot afford the big sets or want to try one before you buy it, this is the option for you!!

We first heard about Brick Borrow through events we attended at Saints in the Community that are sponsored by them.
On exploring the website, we were impressed at the different options available and since we were running out of space to display lego builds and money to fund purchases, we chose a subscription for our child's Christmas present.
I had a few questions about how to go about presenting it at Christmas and my queries were always dealt with quickly and in a friendly and professional manner.

We had a delighted child on Christmas day who loved looking through the options and choosing a set.
The 3month probation period was a great conversation starter about the responsibility and trust that comes with the subscription as well, which was a welcome bonus!

The set arrived quickly and all instructions were clear and easy to follow.
Our 10 year old handled it all independently and took great pleasure in returning the package through the PO.

I have been recommending Brick Borrow to all our friends for their children as it is such a great idea and brilliant service. Thank you!

Brick Borrow is an amazing service, that gives you the opportunity to build loads of Lego sets with the fraction of the original cost. No need to store them as you just send them back and borrow a different set. Affordable, sustainable, very very fun! I would definitely recommend the service!