Brightpearl by Sage レビュー 

Brightpearl by Sage からの回答

2026年7月2日

Thank you for sharing this! It's great to hear Brightpearl has been a key platform in scaling your ecommerce operations across multiple channels and warehouses.

We're especially glad the automation functionality has made a real dent in manual work across order management, inventory, and fulfilment — that's exactly the kind of efficiency we want growing businesses to get from the platform, particularly once it's properly integrated into a wider tech stack.

Brightpearl by Sage からの回答

2026年7月2日

Thank you for sharing this — well over 10 years is a fantastic milestone, and it's great to hear Brightpearl has grown alongside your business and supported that growth seamlessly the whole way.

We're also glad to hear the support team's proactive, phone-accessible approach has stood out, along with the account management team being consistently there when you need them. And it's great that as heavy API users, the custom integrations across your applications have helped streamline the whole business.

Thank you again for such a long and valued partnership!

Brightpearl by Sage からの回答

2026年7月2日

Thank you for sharing this! It's great to hear that Brightpearl has met your key needs as your main ERP, with the customization and integration options giving you the flexibility to shape it around your business.

A special thank you as well for the mention of Saphron and Ashley — we'll be sure to pass along your thanks for all the help they've provided in making Brightpearl work well for you.

Brightpearl by Sage からの回答

2026年7月2日

Thank you for this — Matthew sounds like he truly earned the "wizard" title!

It's great to hear he not only helps whenever needed, but also took the time to show you features you didn't even know existed, ones that should make a real difference in how smoothly your business runs.

We're excited for your upcoming move project too, and we know Matthew and the team will be right there with you throughout. We'll be sure to pass along your thanks!

Brightpearl by Sage からの回答

2026年7月2日

Thank you for sharing this!

It's great to hear Mike and Zoe have been so available and hands-on in managing a project across multiple tech stacks — that's no small task, and it's wonderful to know they're making the integration process between all your systems feel much more manageable.

We'll be sure to pass along your thanks to both of them!

Brightpearl by Sage からの回答

2026年7月2日

Thank you for the great feedback! It's fantastic to hear that once live, Brightpearl has been rock solid for you — no downtime, everything working as it should is exactly the reliability we aim for.

We're also glad the automation engine has held up well, and that partners like b.solutions have made it easy to extend the platform and link it with other tools as needed.

Brightpearl by Sage からの回答

2026年7月2日

Thank you for such a generous and detailed review — and for trusting Brightpearl to help you scale not just one, but two separate businesses! It's great to hear the platform's connectors across fulfillment, accounting, and inventory have made your processes more efficient and repeatable each time.

We're especially moved by what you shared about Carmen and the onboarding experience. Making you feel like a true partner rather than just an account, understanding your business deeply, and taking the time to really dig into solutions — that's exactly the kind of relationship we want every customer to have, and we'll be sure to pass along your thanks to her directly.

And thank you for calling out the account management team post-go-live too, along with your broader point about how our people show up for customers. That means a great deal to us, and we're proud to have a team that treats customers the way you've described.

Brightpearl by Sage からの回答

2026年7月2日

Thank you for sharing this — coming up on a year, it's fantastic to hear Brightpearl has become such an integral part of how you're growing the business, especially given the complexity of connecting Shopify, ShipHero, Brightpearl, and QuickBooks into one working stack.

We're especially glad to hear how Carmen supported you through that implementation — making a process that could have felt overwhelming instead feel manageable, with quick issue resolution and genuinely practical training. We'll be sure to pass along your thanks to her.

It's also great to hear the post-implementation support has held up just as well, addressing new workflow needs promptly and without you having to chase for updates. Thank you for the recommendation to others considering a complex integration — that means a lot coming from someone who's been through it firsthand!

Brightpearl by Sage からの回答

2026年7月2日

Thank you for sharing this — since 2016 is an impressive tenure, and it's wonderful to hear Brightpearl started as a way to consolidate purchasing and online platforms and has only grown more invaluable to your business each year since.

Thank you as well for recommending Brightpearl to businesses of all sizes — that means a lot coming from a customer with this much history with the platform!

Brightpearl by Sage からの回答

2026年7月2日

Thank you for sharing this — 13 years is an extraordinary length of partnership, and it's incredibly rewarding to hear Brightpearl has been such a key part of helping your small business grow over that time.

A special thank you to Brad as well — taking the time to truly understand your specific business needs, and using his expert knowledge to help you navigate changes along the way, is exactly the kind of account management relationship we want every customer to have. We'll be sure to pass along your thanks to him directly.

Brightpearl by Sage からの回答

2026年7月2日 に更新

Thank you for sharing this! It's fantastic to hear Brightpearl is holding together three Shopify stores, ShipStation, and Xero seamlessly — and that the automations are saving you real time on sales processing while keeping stock accurate across the board.
We're especially thrilled to hear you renewed without hesitation — that kind of confidence after a few years means a great deal to us, and we're glad to keep being part of how you run the business.

We really should do a Customer Spotlight Story with you? I'll reach out to you directly.

Brightpearl by Sage からの回答

2026年3月16日

Thank you for sharing such a thoughtful review and for trusting Brightpearl during such an important transition. Moving from Visualsoft to Shopify and Brightpearl is a significant change, so we’re delighted to hear the process felt well supported and manageable.

It’s great to know the training, real-world testing, and collaborative approach with partners like Business Solutions and Shiptheory helped ensure the system was implemented in a way that truly supports how Dusk Lighting operates. We’re especially pleased that the team’s guidance and understanding of your processes made a positive difference throughout the journey.

We appreciate the recommendation and look forward to continuing to support Dusk Lighting as your business grows.

Brightpearl by Sage からの回答

2026年3月16日

Thank you for sharing your experience and for being a Brightpearl customer for the past three years. We’re delighted to hear that the platform has helped streamline your operations and that the automation features for sales orders have made such a positive impact.

We also appreciate your feedback regarding syncing RMAs with Magento and sales credits. Insights like this are valuable as we continue improving the platform and integrations. Thanks again for your support, we’re glad Brightpearl is helping drive efficiency in your business.

Brightpearl by Sage からの回答

2026年3月16日

Thank you for sharing your feedback. We’re glad to hear Brightpearl is providing strong operational visibility and supporting your day-to-day processes once fully embedded in your workflow.

We also appreciate your comments about reporting. With the right setup and training, many customers are able to tailor reports to get the insights they need, and feedback like yours helps us continue improving the experience.

Thanks again for your thoughtful review and for being part of the Brightpearl community.

Brightpearl by Sage からの回答

2026年2月3日

Thank you for the kind words! We’re thrilled to hear Brightpearl is saving you time and making day-to-day operations easier. We appreciate your support and look forward to continuing to work with you.

Brightpearl by Sage からの回答

2026年1月26日

Thank you for such a fantastic review! We’re thrilled to hear that Brightpearl has been at the heart of your business for the past five years and that its integrations and automation engine are helping support your complex retail needs.

It’s great to know the platform continues to deliver real value across your operations. We truly appreciate your partnership and look forward to supporting your continued success!

Brightpearl by Sage からの回答

2026年1月26日

Thank you for your loyalty and for sharing such a wonderful review! We’re honored to have supported your business for more than 15 years and are delighted to hear that Brightpearl and your account team continue to help you serve your customers and run your operations effectively.

We truly value the partnership and look forward to many more years together.

Brightpearl by Sage からの回答

2026年1月26日

Thank you for the great feedback! We’re glad to hear Brightpearl is helping streamline your retail and e-commerce operations and that your Shopify integrations and support experience have been positive. We appreciate you taking the time to share and are excited to continue supporting your growth.