BRIGHT Sport レビュヌ 

1,481
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TrustScore 5段階評䟡の2

1.8

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5぀星のうち2の評䟡

Such a disappointment. Bought this for my football mad 9 year old grandson. Opened the box expecting to find a wonderful brightly coloured ball & instead saw a deflated black coloured ball which need... もっず芋る

䌁業が回答したした

5぀星のうち1の評䟡

Don’t waste your money.. ordered 2 rugby balls for my sons Firstly they did arrive promptly but disappointed they were just defeated in bags ( no fancy boxes as advertised on social media platforms... もっず芋る

5぀星のうち2の評䟡

Estou muito desiludida com as bolas bright. Em primeiro lugar vieram vazias - sem ar - empacotadas em sacos de plástico, quando nos anúncios surgem sempre embaladas em bonitas caixas de oferta. De... もっず芋る

䌁業が回答したした

䌁業情報

  1. スポヌツ甚品店
  2. ・
  3. スポヌツ蚘念品専門店

圓該䌁業による蚘述

BRIGHT was created to transform the way we channel imagination, inspiration, and innovation into the way we play sports. Play in the Future.


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1.8

期埅以䞋

TrustScore 5段階評䟡の2

1481件のレビュヌ

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1.8

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5぀星のうち1の評䟡

Awful

Awful! Total waste of money. Ordered this for my son for Christmas pumped it up today and it’s burst!

2024幎12月27日
自発的なレビュヌ
BRIGHT Sport ロゎ

BRIGHT Sport からの回答

Hey Jenna,

We’re really sorry to hear that your son’s ball burst after being pumped up. That’s definitely not normal, and we’d love to take a look into this for you. Please reach out to our support team at support@brightsport.com, and we’ll do our best to find a resolution!

5぀星のうち1の評䟡

Do NOT buy from this company!!

Do NOT buy from this company!!! I ordered on Dec 2 and it's Dec 27 and still have not received!

2024幎12月27日
自発的なレビュヌ
BRIGHT Sport ロゎ

BRIGHT Sport からの回答

Hey Crystal,

We’re really sorry your order hasn’t arrived yet! Shipping can sometimes take longer during the holiday season, but we’d love to check on your order for you. Please reach out to support@brightsport.com, and we’ll do our best to assist!

5぀星のうち1の評䟡

3-5 day delivery took a month, no response to emails & poor quality item.

Took nearly a month to arrive despite 3-5 day delivery advertised on the website. Purchased as a birthday present but it took so long to come I had to purchase something else & give this as a Christmas present instead. Came deflated, the valve sticks out proud of the ball once inflated. The graphics are patchy & it’s not of good quality at all for the money.
Most annoying was no response to any emails & the tracking was extremely hard to navigate & takes you to website which no doubt will use my data for other purposes. Wouldn’t recommend this item at all.
Edit - reply to Bright sport. I questioned the quality of the ball, I completely understood that the ball is only reflective under a flash so not sure why you’ve mentioned it as I didn’t bring that up. I didn’t have an issue with the ball coming deflated, but it obviously hadn’t been previously inflated by yourselves or you would have seen the value stuck out proud! The graphics on the ball are patchy which is nothing to do with it being reflective. As for the delivery time, a month is a huge difference to the 3-5 days stated. Probably because they come from china which isn’t mentioned on the website. No point reaching out to you as you didn’t reply to the emails I sent regarding the whereabouts of the ball in the first place. I wish I’d read the reviews before I purchased, this ball is purely a bad quality gimmick & not worth anywhere near the £31paid.

2024幎12月23日
自発的なレビュヌ
BRIGHT Sport ロゎ

BRIGHT Sport からの回答

Hey Jessica,

We understand how frustrating it is when an order takes longer than expected, especially for a gift. We do our best to provide estimated delivery times, but delays can happen due to high shipping volumes.

As for the ball, it is shipped deflated to lower shipping costs, and the holographic effect is only visible when filmed with a flash, just as we explain on our website. If you need any further assistance, feel free to reach out to support@brightsport.com, and we’ll be happy to help!

5぀星のうち1の評䟡

Misleading, over priced

Misleading, disappointed and annoyed that I spent the money

2024幎12月25日
自発的なレビュヌ
BRIGHT Sport ロゎ

BRIGHT Sport からの回答

Hey Ma,

We’re sorry to hear you’re disappointed with your order. Just to clarify, our website clearly explains how the ball works—it doesn’t glow on its own, but it has a holographic effect that appears when filmed with a camera flash, exactly like what we show in our ads.

We know that not everyone notices this right away, but that’s why we encourage customers to check out the full product description before purchasing. If there’s anything we can do to help, feel free to reach out to support@brightsport.com, and we’d be happy to assist!

5぀星のうち1の評䟡

Never received!!!!.

Never received!!!!.. and have been scammed by this low integrity -suspect company. DO NOT BUY from this company. It's a total scam. Also, when I read that it only GLOWS when you take a picture, I tried to stop the delivery that was 'pending' and they told me I couldn't. I ordered Dec 9th and have not received yet and company definitely had no Christmas delivery intentions! Hoping to make sure no one else makes the same mistake I did.

2024幎12月9日
自発的なレビュヌ
BRIGHT Sport ロゎ

BRIGHT Sport からの回答

Hey Carol,

We’re sorry to hear about your order delay! We completely understand how frustrating it is when a package doesn’t arrive on time, especially for the holidays. The ball does have a holographic effect that appears when filmed with a flash, just as shown in our ads.

If you still need assistance, please reach out to support@brightsport.com, and we’d be happy to check on your order for you!

5぀星のうち1の評䟡

Ordered on 12/08 still have not


Ordered on 12/08 still have not received. Had to explain to my nephews why I didn’t have gifts for them.
I started reading reviews tonight from people with the same issue and reviews on poduct misleading.
DONT WASTE YOUR MONEY!

2024幎12月24日
自発的なレビュヌ
BRIGHT Sport ロゎ

BRIGHT Sport からの回答

Hey Kimberly,

We’re really sorry to hear your order hasn’t arrived yet. We understand how frustrating that must be, especially when it was meant as a gift. If you need help tracking your package, please reach out to support@brightsport.com, and we’ll do our best to assist!

5぀星のうち1の評䟡

False advertising

Very misleading. Ball does not light up in the dark. Only on a video. From the ads it seems like we could play in the dark which is why we bought them. But not the case at all. Does not light up in the dark. Very disappointed. False advertising and I would not recommend.

2024幎12月25日
自発的なレビュヌ
BRIGHT Sport ロゎ

BRIGHT Sport からの回答

Hey Monica,

We completely understand your frustration. The ball doesn’t glow on its own, but rather has a holographic effect that appears when filmed with a flash, which is clearly explained on our website. We never advertise it as a glow-in-the-dark ball.

If there’s anything we can do to help, feel free to reach out to support@brightsport.com!

5぀星のうち1の評䟡

ABSOLUTE WASTE OF MONEY

ABSOLUTE WASTE OF MONEY
DO NOT BUY.
Marketing very misleading.
The ball only gets bright when viewed through a camera.
If you expect to go out in the dark with head torches and enjoy the effect - forget it.
Black ball, nighttime, can't see it.
A con.
Just a black rugby ball unless you want to film it all the time.
I'm sure the sellers will say it's clear in their marketing - but the pictures are very misleading.
Rubbish.
Also - if you look carefully at the many posts below some of the ones praising are duplicated word for word under different names so clearly the positive posts are from the company itself. Let's see how long it takes them to take this mistake down.

2024幎12月25日
自発的なレビュヌ
BRIGHT Sport ロゎ

BRIGHT Sport からの回答

Hey Egg,

We’re sorry you’re disappointed with your order. The ball doesn’t glow on its own but has a holographic effect that appears when filmed with a flash—just as we show in our ads and explain on our website.

We do have a return policy in place, and we encourage customers to reach out to our support team if they need assistance. If you’d like help with your order, please contact support@brightsport.com, and we’ll do our best to assist!

5぀星のうち1の評䟡

It’s been 3 weeks and my items just


It’s been 3 weeks and my items just left China. It’s Christmas Day and I will no longer need them because their website says 3-5 days processing time. They didn’t even ship it for 3 WEEKS. I sent repeated messages and finally received one generic email reply.

2024幎12月24日
自発的なレビュヌ
BRIGHT Sport ロゎ

BRIGHT Sport からの回答

Hey Tasha,

We’re really sorry your order took longer than expected. Holiday shipping delays can sometimes push back deliveries, and we understand how frustrating that must be. If you still need assistance, feel free to reach out to support@brightsport.com, and we’d be happy to check on your order for you!

5぀星のうち1の評䟡

Can’t give zero stars unfortunately

Can’t give zero stars unfortunately. Super disappointed in this. Not only did it take forever to get here, but when I realized it was falsely advertised it was too late to do anything about it. So here I am on Christmas Eve, looking at a ball that advertises that it glows, and it’s just a dark football with a slight holographic coating to it. How is this supposed to work at night with no light??!! And as others had mentioned, they did do a sneaky add on that I didn’t realize until it was too late of an additional “gift charge”. Total bulls**t, and my son will be very disappointed.

2024幎12月24日
自発的なレビュヌ
BRIGHT Sport ロゎ

BRIGHT Sport からの回答

Hey Courtney,

We totally get why you’re frustrated, especially on Christmas Eve. The ball doesn’t glow on its own, but it has a holographic effect that appears when filmed with a flash—just like what we show in our ads and explain on our website. We never advertise it as a glow-in-the-dark ball.

As for the extra charge, our website does allow customers to remove add-ons before checkout, but we understand that it might have been overlooked. If you need help with your order, feel free to reach out to support@brightsport.com, and we’d be happy to assist.

5぀星のうち1の評䟡

I ordered 2 footballs as Christmas


I ordered 2 footballs as Christmas presents for my grandsons. One of them will not hold air at all, massive leaking from the lace area. I'm not sure about the other one yet because I mailed it deflated and he has not opened it yet. The other thing that is not made clear is that the balls only light up like the pictures and videos in the advertisement when you are videoing the ball. I was expecting a very colorful ball and it is not unless you are videoing. Disappointing.

2024幎12月24日
自発的なレビュヌ
BRIGHT Sport ロゎ

BRIGHT Sport からの回答

Hey Jolinda,

We’re really sorry to hear about the issue with one of the footballs. That’s definitely not the experience we want for our customers, especially when it was meant as a gift. If the ball isn’t holding air, our team would love to assist you with this.

As for the lighting effect, the ball doesn’t glow on its own, but it has a holographic effect that appears when filmed with a flash—just like we show in our ads. If you’d like to reach out, our support team is happy to help at support@brightsport.com.

5぀星のうち1の評䟡

Don't buy!!!!!

Just got my football -- on Christmas Eve, even though I ordered it December 8, and the site advertised quick delivery. It's not 'bright' -- it's a dull gray, only lights up with a camera flash, what a ripoff. Also, it comes deflated, with no instructions and no way to pump it up unless you buy a custom pump. Ridiculous!

2024幎12月24日
自発的なレビュヌ
BRIGHT Sport ロゎ

BRIGHT Sport からの回答

Hey Patti,

We’re really sorry your order arrived later than expected. Holiday shipping delays can sometimes extend delivery times, but we know that’s disappointing when you were expecting it earlier.

The ball is shipped deflated to keep shipping costs lower, and we do explain on our website that it needs to be inflated upon arrival. It also doesn’t glow on its own but has a holographic effect that appears when filmed with a flash—just like we show in our ads.

If you need any assistance with your order, feel free to reach out to support@brightsport.com, and we’d be happy to help!

5぀星のうち1の評䟡

FUMING

Ordered dec 3rd still no order
Considering I spent over £100 attempted delivery but no contact details to get in touch with courier
Emailed company 6 times and just a generic email back
This was a Christmas present that we won’t get and doubt I’ll be getting my mo ey back as no one from the company is actually responding

2024幎12月3日
自発的なレビュヌ
BRIGHT Sport ロゎ

BRIGHT Sport からの回答

Hey Kerrie,

We’re really sorry for the delay with your order. We completely understand how frustrating it is when you’re waiting for a package and don’t get the responses you were hoping for. Our team does its best to respond as quickly as possible, but we know delays can be frustrating.

If you still need assistance, please reach out to support@brightsport.com, and we’ll check on your order right away.

5぀星のうち1の評䟡

Not as advertised!!!!!

This is not1
what's advertised!!

A blacked out football turned up in a bag, not like the video on their website (where a boy opens it up and it's in a proper package), I also paid extra for a bag (hoping it would be some matching packaging like the website)... which only some random Christmas card has been included and no bag :(... absolute joke really.

Spent over £30 for a ball, that's a cheapo thing from China and NOT the UK as advertised. Delivery had taken twice the time as promised and to top it off the ball only works in the dark when you flash a light or camera on it...

Beware!!

2024幎12月23日
自発的なレビュヌ
BRIGHT Sport ロゎ

BRIGHT Sport からの回答

Hey Daniel,

We’re sorry the ball didn’t meet your expectations. The packaging images on our website are meant to show how the ball can be gifted, but the balls are shipped deflated in secure packaging to keep shipping costs lower.

As for the lighting effect, the ball doesn’t glow on its own but has a holographic effect that appears when filmed with a flash—just as we show in our ads and explain on our website. If you need assistance with your order, feel free to reach out to support@brightsport.com, and we’d be happy to help.

5぀星のうち2の評䟡

Estou muito desiludida com as bolas


Estou muito desiludida com as bolas bright.
Em primeiro lugar vieram vazias - sem ar - empacotadas em sacos de plástico, quando nos anúncios surgem sempre embaladas em bonitas caixas de oferta.
Depois há a salientar que as bolas de futebol não têm a medida standard, o que me parece uma falta grave para quem joga aquele desporto.
Por fim, não posso deixar de expressar o meu descontentamento com o resultado do aspeto holográfico das bolas: sou só eu ou fica muito aquém do que é ilustrado nos anúncios?
Tenho pena, mas a verdade é que me sinto um pouco defraudadas e, portanto, vou proceder à devolução do produto.

2024幎12月20日
自発的なレビュヌ
BRIGHT Sport ロゎ

BRIGHT Sport からの回答

Olá Alexandra,

Lamentamos saber que as bolas não atenderam às suas expectativas. As imagens do produto em nosso site mostram como podem ser oferecidas como presente, mas, para reduzir os custos de envio, as bolas são enviadas desinfladas em embalagens seguras.

Quanto ao tamanho, nossas bolas de futebol seguem os padrões normais, mas se você acredita que há algum problema, gostaríamos de verificar isso melhor. O efeito holográfico aparece ao ser filmado com um flash, exatamente como mostramos nos anúncios e explicamos no site. Entendemos que as expectativas podem variar e agradecemos o seu feedback.

Se precisar de ajuda com a devolução, entre em contato pelo support@brightsport.com, e teremos o maior prazer em ajudar.

5぀星のうち1の評䟡

ZERO STARS!!

ZERO STARS!!! I spent 133.85 buying one of each type of balls during their bogo sale. They said my items would be here in 3 to 5 business days from Canada. Well here I am and it’s been two weeks. The items are still in processing in China. I’ve reached out to customer support and have received no way to resolve this. I will be reporting this to someone or with my bank because this is way too much money to lose Upon reading other reviews, I wish I would’ve done that before placing an order because it seems like the product is also falsely advertised as well! But

2024幎12月8日
自発的なレビュヌ
BRIGHT Sport ロゎ

BRIGHT Sport からの回答

Hey Whitney,

We completely understand your frustration with the shipping delays. The holidays are an extremely busy time, and unfortunately, some orders take longer than expected to process and ship. We never intend for delays to happen, and we’re sorry you had this experience.

If you’ve already reached out to support, our team is working as quickly as possible to assist. Please reply to your latest email, and we’ll do our best to help find a resolution.

5぀星のうち1の評䟡

This is NOT a UK company they are in China

Despite being advertised as Bright Ball UK, it is in China.
I have been waiting over 2 weeks for my order (although it is advertised as 5-8 day delivery).
My children will not get these in time for Xmas.
Avoid.

2024幎12月22日
自発的なレビュヌ
BRIGHT Sport ロゎ

BRIGHT Sport からの回答

Hey Leanndra,

We understand that waiting longer than expected is frustrating, especially when it’s for a Christmas gift. While we do list estimated shipping times, delays can sometimes occur, especially during the holiday rush.

If you need assistance with your order, please reach out to support@brightsport.com, and we’d be happy to check on it for you.

5぀星のうち1の評䟡

FALSE ADVERTISING

I initially thought I was purchasing from Australia and they also said it would take 1 - 3 day to arrive. (At this time of the year I expected a week or two). When they didn’t arrive I checked the tracking and CHINA was where they were coming from.
They still haven’t arrived which upsets me as these were presents for my grandchildren. FALSE ADVERTISING. I guess they will arrive before the kids are in their teens 😡
There is NO WAY I will ever purchase anything ever again from this company

2024幎11月28日
自発的なレビュヌ
BRIGHT Sport ロゎ

BRIGHT Sport からの回答

Hey Trudi,

We’re really sorry your order didn’t arrive in time for the holidays. We do our best to provide estimated shipping times, but unfortunately, international shipping can sometimes take longer than expected.

If you still need help with your order, please reach out to support@brightsport.com, and we’d be happy to assist.

5぀星のうち1の評䟡

BUYER BEWARE

Ordered an illuminated football 12/11/24. First tracking update today 12/21/24 which stated arrived at facility in China
WHAT! 10 days to get from one place in China to another?? Now I would imagine it will be put on a “slow boat” if you know what I mean. Perhaps if I get it in time, I can give it for a Christmas present in 2025. Also bait and switch, they included a gift bag for six dollars and insurance for four dollars which I did not include in the original order. They don’t even deserve one star. Never purchase again from this company.

2024幎12月21日
自発的なレビュヌ
BRIGHT Sport ロゎ

BRIGHT Sport からの回答

Hey Ken,

We understand how frustrating it is to wait longer than expected for an order, and we’re sorry you had this experience. While our shipping times are estimated, international logistics can sometimes cause delays.

As for the extra charges, we do allow customers to remove add-ons at checkout, but we understand that this might have been overlooked. If you need help with your order, feel free to reach out to support@brightsport.com, and we’d be happy to assist.

5぀星のうち1の評䟡

I have waited nearly two weeks for this


I have waited nearly two weeks for this order and finally it arrived.
When initially ordered two items were added to the order without me realising, insurance? and a card and bag which unfortunately I only realised the insurance was added, I cancelled this but overlooked the card and bag? Great if it was a gift but I was charged £4.99.
The ball arrived but no card or bag?
I am now waiting for a refund but emailing is is quite long winded, they have requested photos of what was received and if it was tampered with?
If you order anything from this company please double check what you have actually ordered!
Not impressed at all.
Beware

2024幎12月21日
自発的なレビュヌ
BRIGHT Sport ロゎ

BRIGHT Sport からの回答

Hey Alan,

We’re sorry for any confusion with your order. Our website does allow customers to remove add-ons before checkout, but we understand that this might have been overlooked. If you were charged for items you didn’t receive, our team would be happy to look into it.

If you still need help, please reach out to support@brightsport.com, and we’ll be happy to assist.

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