From the moment we made an enquiry about membership and the international safety awards, we received a personal and professional approach. It was a streamlined simple process with assistance provid... ãã£ãšèŠã
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Excellent NGC1+2 course. Sian was a wonderfull teacher leading us through our studies with patience and an electric passion for health and safety. The course was great fun once we had all settles in a... ãã£ãšèŠã
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British Safety Council ã«ã€ããŠ
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Seize the opportunity to thrive
Enhance workplace productivity through improved health, safety and wellbeing
For over sixty years weâve been a trusted guide to excellent health, safety, wellbeing and environmental management.
Since its foundation in 1957, the British Safety Council has campaigned tirelessly to protect workers from accidents, hazards and unsafe conditions, and played a decisive role in the political process that has led to adoption of landmark safety legislation in the UK.
British Safety Council has members in more than 60 countries who are committed to protecting and improving the wellbeing of workers believing that a healthy and safe work environment is also good for business.
What we do
We are a trusted leader in health, safety, wellbeing and environmental management. As a not-for-profit organisation, we use all our resources to reduce risk, prevent injuries and enhance wellbeing in the workplace, across the world.
We help organisations - of all sizes and in all sectors - develop and maintain effective policies and processes. We work with our members to develop best practice.
Weâve been doing this for 60 years, educating millions of workers and making hundreds of thousands of workplaces safer. Weâre consulted directly on legislation and campaign actively to raise standards.
Membership â Together we are changing the world of work for the better. Join a global community of health and safety advocates and access to trusted expertise, information and support.
Influence â We make experience count. Weâve helped influence and shape health and safety policy and law since 1957.
Training and learning â We'll help you to develop knowledge and expertise, in whatever ways best suit your organisation and employees. Our educational support is comprehensive and flexible and covers all aspects of health, safety and environmental management.
Audit and consultancy â We identify what you do well and provide you with expert advice on how to achieve the highest standards in health, safety and environmental management, always in line with evolving standards and legislation.
Awards and events â Highly regarded by your professional peers, our awards recognise excellence in health, safety and environmental performance. We also organise and deliver events to support best practice, reduce risk, prevent injuries and promote health and well-being in the workplace.
Publications - Our publications include thought provoking news, features, profiles and opinion as well as the latest legislation. The range includes best practice guides, a health and safety newsletter and our magazine Safety Management.
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70 Chancellors Road , W6 9RS, London, è±åœ
- 020 8741 1231
- marketing@britsafe.org
- www.britsafe.org
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The greatest of all
2026幎4æ20æ¥
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British Safety Council ããã®åç
Hello Trevor,
Thank you for your amazing 5-star review!
Weâre thrilled to hear such great feedback it truly means a lot to our team. Your support motivates us to continue delivering the highest standards of service and training.
We look forward to supporting you again in the future.
Kind regards,
Team British Safety Council
Excellent Organisation to consult with
Excellent Organisation to consult with. Professional experts with a wealth of knowledge, guidance and willingness to support.
2026幎4æ9æ¥
British Safety Council ããã®åç
Hello Claire ,
Thank you for your fantastic 5-star review.
Weâre pleased to know that you had a positive experience with our team and valued their expertise, guidance, and support. Delivering professional and reliable service is something we take great pride in.
We appreciate your kind feedback and look forward to supporting you again in the future.
Kind regards
Team British Safety Council
Excellent customer service - thank you!
Manoj was a huge help when I was having issues booking a course. He was very patient and talked me through the steps he was taking to resolve the issue.
2026幎3æ24æ¥
British Safety Council ããã®åç
Hello Debbi,
Thank you for your excellent 5-star review.
Weâre delighted to hear that you had a positive experience with our customer service. Itâs great to know that Manoj was able to support you patiently and guide you through the booking process.
Your feedback is truly appreciated, and we look forward to assisting you again in the future.
Kind regards,
Team British Safety Council
Very prompt and helpful responses.
2026幎3æ16æ¥
British Safety Council ããã®åç
Hello Barry,
Thank you for your kind review.
Weâre pleased to hear that you found our responses prompt and helpful. Providing timely support is something we truly value.
We appreciate your feedback and look forward to assisting you again.
Kind regards,
Team British Safety Council
Sian Harlow the trainer was a joy to beâŠ
Sian Harlow the trainer was a joy to be taught by, really made the session interactive and clear with her words
2026幎3æ26æ¥
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British Safety Council ããã®åç
Hello Andrew,
Thank you for your wonderful 5-star review and for sharing your positive experience with us.
We are delighted to hear that you found the training engaging and Interactive. Itâs also great to know that Sianâs knowledge and delivery made a meaningful impact on your learning experience. Our tutors are passionate about sharing their expertise and supporting learners throughout their journey.
Your recommendation means a great deal to us, and we truly appreciate your support. We look forward to assisting you again with your future training needs.
Thank you for choosing the British Safety Council.
Kind regards,
Team British Safety Council
Membership and Award
From the moment we made an enquiry about membership and the international safety awards, we received a personal and professional approach. It was a streamlined simple process with assistance provided throughout. The membership alone provides an easy to navigate platform. Although it was our first award submission with the BSC help was available in a very timely manner.
Sazzadur deserves a big thank you in this review.
We look forward to working closely with the BSC over the coming years
2026幎1æ2æ¥
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British Safety Council ããã®åç
Hello Chris,
Thank you for your fantastic 5-star review.
Weâre delighted to hear that your experience with our membership and International Safety Awards process was smooth and well supported. Your kind words about Sazzadur will be shared with him; heâll be pleased to know he made a positive impact.
We truly appreciate your support and look forward to working with you in the years ahead.
Kind regards,
Team British Safety Council
Iâm impressed
Due to my schedule, I opted for the online learning course option. The course was very interactive, breaking down information into manageable sections. This allowed me to fully understand the material and develop ideas that can be applied in the real world.
2026幎3æ4æ¥
British Safety Council ããã®åç
Hello Seima,
Thank you for your wonderful 5-star review and for sharing your experience with us.
Weâre pleased to hear that the online learning format suited your schedule and that you found the course interactive and easy to follow. Itâs great to know the learning will help you apply ideas in real-world situations.
Thank you for choosing the British Safety Council.
Kind regards,
Team British Safety Council
Really impressed!
Really impressed with the professional delivery of a well structured and informative course. I am completely new to the subject matter and left the course feeling confident that this course will support my performance and ability to fulfil my role responsibilities. Trainer was engaging and very knowledgeable.
2026幎3æ4æ¥
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British Safety Council ããã®åç
Hello Craig,
Thank you for your wonderful 5-star review.
Weâre delighted to hear that you found the course informative and well structured, and that the trainerâs engaging and knowledgeable delivery helped build your confidence in the subject.
We truly appreciate your feedback and wish you every success in your role.
Kind regards,
Team British Safety Council.
Very positive experience
Niraj is really helpful, informative and continues to be an excellent supportive point of contact. We have our first training event arranged soon and hopefully more to come
2026幎2æ18æ¥
British Safety Council ããã®åç
Hello Brett,
Thank you so much for taking the time to provide your feedback and for your four-star rating.
We are pleased to hear that Niraj Majithia was very helpful, supportive, and a reliable point of contact for you. We look forward to continuing to support you, and if you need any further assistance, please feel free to reach out to Niraj or our Customer Service team.
Thank you for sharing your thoughts with us and the BSC community.
Kindest regards,
Team British Safety Council
Excellent NGC1+2 course
Excellent NGC1+2 course. Sian was a wonderfull teacher leading us through our studies with patience and an electric passion for health and safety. The course was great fun once we had all settles in and the break-out rooms for group question answering were great. I would recommend to all. Again thank you Sian.
2026幎2æ26æ¥
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British Safety Council ããã®åç
Hello Richard,
Thank you for your wonderful 5-star review and for sharing your positive experience with us.
We are delighted to hear that you found the training engaging and appreciated the use of breakout rooms during the sessions. Itâs also great to know that Sianâs knowledge and delivery made a meaningful impact on your learning experience. Our tutors are passionate about sharing their expertise and supporting learners throughout their journey.
Your recommendation means a great deal to us, and we truly appreciate your support. We look forward to assisting you again with your future training needs.
Thank you for choosing the British Safety Council.
Kind regards,
Team British Safety Council
Great course delivered at a steadyâŠ
Great course delivered at a steady pace. Sian led the session and was excellent throughout.
2026幎2æ26æ¥
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British Safety Council ããã®åç
Hello Jason,
Thank you so much for sharing your wonderful experience with us!
We're thrilled to receive your fantastic five-star review and delighted to hear that Sian, our trainer, delivered an engaging course for you.
Please keep us in mind for any future training needs.
Thank you for choosing BSC â we wish you all the best!
Kindest regards,
Team British Safety Council
Great training and great experience
Great training. Really informative. Would absolutely recommend them again to anyone and David was full of information and very informative.
2026幎2æ23æ¥
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British Safety Council ããã®åç
Hello Scott,
Thank you for your wonderful 5-star review and for sharing your positive experience with us.
We are delighted to hear that you found the training informative and valuable, and that Davidâs knowledge and delivery made a meaningful impact on your learning experience. Our tutors are passionate about sharing their expertise and supporting learners throughout their journey.
Your recommendation means a great deal to us, and we truly appreciate your support. We look forward to assisting you again with your future training needs.
Thank you for choosing the British Safety Council.
Kind regards,
Team British Safety Council
Good leaning supported by dedicated BSCâŠ
Good leaning supported by dedicated BSC team members. Thank you BSC.
2026幎1æ21æ¥
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British Safety Council ããã®åç
Hello Jayesh,
Thank you for your generous 5-star review and for sharing your positive experience with us.
We are delighted to hear that you found the learning valuable and felt well supported by our dedicated team members. At the British Safety Council, we are committed to providing high-quality training and ensuring our learners receive the guidance and support needed to succeed.
Your feedback means a great deal to us, and we look forward to supporting you in your continued professional development.
Thank you for choosing the British Safety Council.
Kind regards,
Team British Safety Council
Excellent Safety Training
I undertook the NEBOSH Diploma virtual classroom training last year (date supplied is the day I got my final results) and it was a very positive experience. The tutor was well informed and made the virtual setting engaging and informative. The physical materials supplied were comprehensive and were supplemented by good resources provided online.
2026幎2æ16æ¥
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British Safety Council ããã®åç
Hello Rob,
Thank you so much for taking the time to share your experience and for your generous 5-star fantastic review.
Weâre so pleased to hear you had a positive experience with the NEBOSH Diploma virtual classroom and found the tutor and materials engaging and informative.
Congratulations on your final results, and thank you for choosing to study with us.
Kindest regards
Team British Safety Council
Very disapointed with the serviceâŠ
Very disapointed with the service received. Today cut off mid flow during a call. Phone straight back and was left on hold before the call was added by an automated leave a voicemail and we will get back to you straight away. That was two hours ago. They are quick enough to take your money but when it comes to provide a service not so. There are plenty more companies out that provide this type of service, I would recomend visiting them first before making you decision.
2026幎2æ10æ¥
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British Safety Council ããã®åç
Hi Mark,
Thank you for taking the time to share your feedback, and weâre genuinely sorry to hear about your recent experience. Having your call cut off and then not receiving a prompt response is certainly not the level of service we aim to provide.
We understand how frustrating this must have been, especially when you were in the middle of a conversation. Please be assured that this is not reflective of our usual standards, and we would really appreciate the opportunity to put this right as a priority.
Please contact us directly at customer.service@britsafe.org, or reply to your original enquiry with âTrustpilot follow-upâ in the subject line, and a member of our team will get back to you promptly to investigate and ensure you receive the support you need.
Thank you again for raising this â your feedback helps us improve, and we hope to resolve this for you very soon.
Kindest regards,
Team British Safety Council
Sector Interest Group
I requested information on sector interest groups and how to join, particularly around setting up a logistics and warehousing group - not heard a peep!
2026幎2æ3æ¥
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British Safety Council ããã®åç
Hi Andrew,
Thank you for taking the time to provide your feedback, and weâre genuinely sorry that you didnât receive a response to your enquiry thatâs not the experience we aim to provide.
Weâd really like the opportunity to put this right as a priority.
Please contact us directly at customer.service@britsafe.org, or reply to your original enquiry with âTrustpilot follow-upâ in the subject line, and a member of our team will get back to you promptly to discuss next steps and provide the information and support you need.
Thank you again for raising this your feedback helps us improve, and we hope to resolve this for you very soon.
Kindest Regards,
Team British Safety Council
Customer service has degraded
We've been a Member of BSC for years. Unfortunately the customer service has degraded. In 2024 we won a Distinction Award at the International Awards. The trophy was over 6 months late to be delivered. In 2025 we again won a Distinction Award. After repeated emails the trophy still had not been received prior to the award entries for 2026. We therefore chose not to participate. Our trophy eventually arrived but with the wrong companies name on it! I've tried to raise a formal complaint but I've received the same lack of prompt response. We'll be reviewing our membership going forwards.
2026幎2æ2æ¥
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British Safety Council ããã®åç
Dear Chris,
Thank you for your feedback.
I am genuinely sorry for the delays, the incorrect trophy delivery, and the lack of timely response you experienced. This falls short of the standards we expect of ourselves, particularly for long-standing members.
We strive to ensure every customer interaction is top-notch and work hard to deliver an enhanced experience, and on this occasion, we did not meet that standard.
The matter has been escalated and corrective action is underway following a human error by our delivery partner, and steps are being taken to ensure this does not recur. We hope you will be reassured by the actions taken and remain considerate of this error.
Please keep an eye on your emails, as one of our colleagues has got in touch with you with further details. We value your relationship with BSC and remain committed to restoring your confidence in us.
Please do not hesitate to contact us at customer.service@britsafe.org should you require any further assistance.
Kindest regards
Team British Safety Council
More than a question
The questions asked made you think about the business performance and how you met the core of the question
2026幎1æ29æ¥
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British Safety Council ããã®åç
Hello Alan,
Thank you so much for taking the time to provide your feedback and four-star ratings.
Weâre delighted to hear that you are satisfied with our services. Your feedback motivates our team to continue striving for excellence and to ensure every customer interaction is top-notch. We look forward to supporting you again in the future.
Thank you for sharing your thoughts with us and our BSC community.
Kindest regards
Team British Safety Council
Poor and unreliable Customer Service
While the training package is excellent, the customer service is extremely poor and unreliable. It is genuinely easier to reach HMRC than to get a response from the British Safety Council by email or phone. You may be told you are first in the queue, but after waiting for 10 minutes the line disconnects, followed by a voicemail prompt for you to leave a messageâone that is unlikely to be returned
2026幎1æ30æ¥
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British Safety Council ããã®åç
Hello Charles,
Thank you for your feedback.
Iâm sorry to hear about the difficulties you experienced in reaching us.
Reliable and accessible customer service is fundamental, and itâs clear that on a few occasions we fell short of your expectations. We reviewed our records to arrange a callback; unfortunately, the number you used was not tracked in our system. Your comments regarding call connectivity and response times have been escalated and are being actively reviewed to improve reliability.
We appreciate your recognition of the quality of our training and remain committed to ensuring our service consistently matches that same standard.
Please do not hesitate to contact us at customer.service@britsafe.org should you require any further assistance.
Kindest regards
Team British Safety Council
I completed my IOSH Managing Safely butâŠ
I completed my IOSH Managing Safely but I was only issued a Temporary virtual certificate with a note that IOSH will send my certificate in few weeks. It's been 1 month plus I haven't gotten any information from British Safety Council or IOSH with regards to the certificate.
2025幎11æ20æ¥
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British Safety Council ããã®åç
Hello Chikauche,
Thank you for taking the time to speak with us today. We apologise for the inconvenience caused by the delay in receiving your certificate.
The issue was raised with the relevant team yesterday, and following our conversation today, the certificate has now been shared with you.
If you require any further assistance, please donât hesitate to contact us at customer.service@britsafe.org.
Kindest regards,
Team British Safety Council
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