Calissa ロゎ
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Calissa レビュヌ 

479
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TrustScore 5段階評䟡の3

3.1

矎容甚品店
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レビュアヌのコメントを芋おみたしょう

5぀星のうち5の評䟡

I do appreciate that Calissa took many effort to ship my products I ordered to Germany. There were many problems while shipping, Calissa team helped me to change another trustworthy shipping company a... もっず芋る

5぀星のうち5の評䟡

I ordered a number of products all of which were of great quality. The calm balm with lavender has benefited my elderly father not only with a moisture barrier but the benefits of lavender helps kee... もっず芋る

5぀星のうち3の評䟡

Unfortunately my eyebrow powder arrived broken & crumbled in its packaging. Nothing else in the box was broken & it was well packaged so I’m assuming it was broken before it left the warehouse but was... もっず芋る

䌁業が回答したした

䌁業情報

  1. 矎容甚品店
  2. 矎容補品提䟛業者
  3. 毛髪補品店
  4. 健康・矎容補品店

さたざたな倖郚゜ヌスから提䟛された情報

Looking for a beauty fix in a flash? You've come to the right place. We believe in beauty made easy and fabulous made fuss-free. Welcome to Calissa. Your beauty. Your way.

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3.1

たあたあ

TrustScore 5段階評䟡の3

479件のレビュヌ

5぀星
4぀星
3぀星
2぀星
1぀星

最近のレビュヌ䟝頌の蚘録はありたせん

この䌁業は最近、顧客にレビュヌを䟝頌しおいないため、レビュヌが党䜓の意芋を反映しおいない可胜性がありたす。

この䌁業のTrustpilot 利甚方法

レビュヌや評䟡の取埗方法、スコアリング、モデレヌションのプロセスに぀いお確認する。

3.1

すべおのレビュヌ

(479)

過去12か月のレビュヌ数: 0件

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Trustpilot に参加しおいる䌁業は、むンセンティブを提䟛したり、レビュヌを非衚瀺にするためにお金を払ったりするこずは蚱可されおいたせん。レビュヌはレビュアヌの個人的な意芋で、Trustpilot のものではありたせん。詳现はこちら
5぀星のうち1の評䟡

item has not been delivered

2021幎1月29日
Calissa ロゎ

Calissa からの回答

Hi Carmen,

I am sorry your order hasn't arrived yet, I've sent you an email to try and fix the situation.

Looking forward to hearing from you,

Kind Regards,
David.
Customer Service.

5぀星のうち5の評䟡

Good products and service, long delivery time and beware of customs

Update 01.01.21
Calissa refunded the full fees to me.
Over all excellent service!
Thank you for the support.

Update 29.01.21:

Order arrived today after 16 days. The product is excellent, also the Service and Communication.
Be aware, that now you have to pay toll, because of the Brexit.

My first and last order. Postage from China is faster than Calissa‘s logistic Partner Landmark Global.
Still waiting for my parcel, tracking stopped after a few days. Will press charges against this shop.

2021幎1月27日
自発的なレビュヌ
Calissa ロゎ

Calissa からの回答

Hi Michael Hofer,

Thank you for contacting us via TrustPilot, we're very sorry your order hasn't arrive yet.

Your order was dispatched on the 14 Jan with tracking number LE119289176BE which you can follow on https://landmarkglobal.com/en_GB/

We are a UK based company so our delivery estimate for your order is from 21st of Jan to 4th of Feb.

If you click "Full Event History" you can see the latest update is "Arrival from abroad Fri, 22 Jan, 15:21 GMT Germany" which means it's still on it's way to you in the Germany Postal Service.

If, for some reason, your order doesn’t arrive within these dates then please get in touch and we will be happy to find a solution.

We'd be happy to help you out, I've popped you an email to help resolve the issue.

If you could get back to us, we would be happy to fix this problem as quickly as possible.

Looking forward to hearing from you,
David.
Customer Service

5぀星のうち4の評䟡

Slow delivery but great customer support

When the item I ordered did not arrive within the stated timeframe (I did not pay for tracking), I contacted customer support and they were quick to resend the item, which still arrived late, but got here nonetheless. Great service otherwise, and the product came as expected!

2021幎1月21日
5぀星のうち5の評䟡

Best customer service experience ever

Best customer service experience ever! I had purchased some hair products and inputted the incorrect post code on the website so that the parcel was sent to the wrong address. They resent it to me at their own expenses. David really showed how important is the customer for them and also offered an additional 15% discount for future purchases. From now on I will just buy from them, no other websites!
Monica

2021幎1月4日
自発的なレビュヌ
5぀星のうち5の評䟡

Would purchase from them again!

Although my package arrived a bit late I think that was simply due to COVID set backs and it only came about a week late which isn’t long anyway. However when it did arrive it was in perfect shape and the brush I got (Denman Brush) works incredibly well. Overall extremely happy with this purchase.

2020幎11月13日

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