Canadian Appliance Source - Surrey レビュー 

Vendeur très professionnel (et patient!) pour la commande du réfrigérateur. Excellent conseiller qui connaît le produit pour l'achat de la cuisinière. Livraison impeccable.

The purchase of the product went great, the delivery itself was fine, the product seems good.

The scheduling of the delivery was insane. Communicated to multiple people that we needed a certain time slot which the condo allows for delivery and that if it didn't work out we don't mind delaying delivery or finding other means. Found our delivery mysteriously got confirmed outside the required times, was told an additional fee was required to cancel and reschedule despite never confirming and communicating to multiple people that only certain times works for us. We learned to do this because of our previous experience with CAS of confirming a delivery time for a product, never receiving it or any notice about it, only to find they did not even have it in their warehouse. In both experiences it worked out in the end but seems like a lot of trouble just to confirm a delivery time.

EDIT: Thank you forthe reply. As I mentioned it worked out in the end and we had no problems on the actual delivery. I am well aware that your delivery times cannot accomodate the 8am to 4pm window we requested which is why we notified you that we don't mind waiting until such a slot time opens up or find other means. I notice you failed to address how an unconfirmed delivery went out, and why we were told it would be subject to an additional rescheduling fee.

Once again, this was the only issue we encountered. I'm only pressing this issue because this is our 2nd time with issues concerning your delivery-scheduling. Thanks for your understanding.

I’m not French

Salesperson was very informative and helpful with the product. I requested the appliances in 2 weeks it has not been confirmed when all items will be ready for shipping

The associates directed us to the appliance we were looking to buy and allowed us all the time we needed before asking if we needed assistance. No sales pressure was used and they were very helpful.

Ordering and logistics are good ... But the negotiated final price is still above others can offer... Pity that I overlooked and accepted CAS offer...

Great coustmer deel i am so happy

The representative Akashdeep Verma was very friendly and helpful. He answered all of my questions and spent all the time I needed to order my appliances. I am very satisfied with the service I received. I would recommend CAS to my friends and family.

I purchased my fridge online as I already knew what I wanted. They made the buying experience seamless and they were able to price match a competitor.

I was in a crunch. The appliances that I had ordered from a competitor a couple of months ago were not going to be delivered on time and I needed to buy two new small refrigerators and two dishwashers, to be delivered within 5 to 7 days as our new office is opening to all employees in only a few days!
Akashdeep Verma was a great help, very courteous and fast! The service was excellent and I was very happy to have found a solution. I ordered the items Friday after hours (Montreal time) and it's scheduled to arrive sometime tomorrow, Wednesday.

I knew what I wanted and everything was done on phone and salesmen give me the best possible price first time. It was a smooth transaction. This is my fourth appliance and easy do deal with them.

Very convenient and fast service. Everything was
handled right from my computer and was delivered in 3 days. Could have been next day, but I couldn't be home.

Easy not complicated

Great experience, live person took my order at 10pm, very knowledgeable, great price and discount on the top, delivery next day, all from the comfort of home, what else can you ask for?

Unfortunately i am not getting the after support. Before i made the payment the response of the sales rep was super quick but now there is no answer

I received help with my decision and have my new dishwasher. No problems.

I just went in to buy a second fridge. It took less than half an hour, (two full days to have it delivered). Not a lot of empathy for a customer who was without a fridge for five days.

What made my experience great were the two representatives involved in my order: Akashdeep Verna and Julio Gianfrancesco. Both were very helpful and fair. The rest of my experience, including my dealings with the so-called "Concern Department" (Ext. 289), was much less pleasant.