レビュヌはレビュアヌの個人的な意芋であるため、特定の蚘茉内容を怜蚌するこずはありたせん。ただし、ビゞネス䞊の取匕が行われたこずを確認できた堎合、レビュヌに「確認枈み」のラベルを付ける堎合がありたす。詳现はこちら

プラットホヌムの健党性を維持するため、圓瀟のプラットフォヌム䞊のすべおのレビュヌは、確認枈みか吊かにかかわらず、幎䞭無䌑で皌働する自動゜フトりェアによっお審査されおいたす。このテクノロゞヌは、本圓の経隓に基づいおいないレビュヌなど、ガむドラむンに違反するコンテンツを特定し、削陀するよう蚭蚈されおいたす。ただし、すべおを怜知できるわけではありたせんので、お気づきの点がございたしたら、どうぞお知らせください。詳现はこちら

レビュアヌのコメントを芋おみたしょう

5぀星のうち1の評䟡

Brought car from their Chertsey showroom with a special deal only valid that day only to find the exact vehicle with same registration advertised on Autotrader £700 less the next day. When I complaine... もっず芋る

5぀星のうち1の評䟡

AVOID like your life depends on it. The most disgusting company ever ripped off with a broken down vehicle exchanged and they ended up charging me for it 7k neg equity they then put my Audi back up... もっず芋る

5぀星のうち1の評䟡

I bought a vw 62 reg golf and was extremely disappointed by the poor level of customer service following the sake, they sold me a car when they knew the automatic stop start button didn't work and hav... もっず芋る

䌁業が回答したした

䌁業情報

  1. カヌディヌラヌ

圓該䌁業による蚘述

The new Carcraft is a website featuring thousands of quality used cars, all available from independent car dealers we know from across the UK, all of whom have been through our rigorous approval process. We approve the dealers, you'll approve of the choice. If you're looking for a new car, check out Carcraft.co.uk today.


連絡先

1.0

ひどい

TrustScore 5段階評䟡の1

1063件のレビュヌ

5぀星
4぀星
3぀星
2぀星
1぀星

最近のレビュヌ䟝頌の蚘録はありたせん

この䌁業は最近、顧客にレビュヌを䟝頌しおいないため、レビュヌが党䜓の意芋を反映しおいない可胜性がありたす。

この䌁業のTrustpilot 利甚方法

レビュヌや評䟡の取埗方法、スコアリング、モデレヌションのプロセスに぀いお確認する。

1.0

すべおのレビュヌ

(1,063)

過去12か月のレビュヌ数: 0ä»¶

レビュヌを曞く
Trustpilot に参加しおいる䌁業は、むンセンティブを提䟛したり、レビュヌを非衚瀺にするためにお金を払ったりするこずは蚱可されおいたせん。レビュヌはレビュアヌの個人的な意芋で、Trustpilot のものではありたせん。詳现はこちら

5぀星のうち5の評䟡

My new car

Warm friendly atmosphere. Helpful staff catered to our needs. You could even get a coffee while waiting.

2015幎3月10日
自発的なレビュヌ
Carcraft ロゎ

Carcraft からの回答

Great review, thanks Antony, hope your car is the one for you and the coffee was a good one :)

5぀星のうち3の評䟡

Life's just like a box of chocolates

It was Ok could of been worse....could of been better

2015幎3月10日
自発的なレビュヌ
Carcraft ロゎ

Carcraft からの回答

Apologies your the experience wasn't what it should have been. Hope you found the car you wanted, and next time you go somewhere you won't be "RUNNING!"

5぀星のうち4の評䟡

exceptional

Having an IVA they helped me go through the process . 5 weeks later car sorted . Matt were brilliant . My only down side were they told me payments be lower but ended up 12 pounds a month over . Other than that I am very pleased

2015幎3月9日
自発的なレビュヌ
Carcraft ロゎ

Carcraft からの回答

Happy to read you were helped through the process, sorry to hear about the payments, but if they do differ to the paperwork please give the team a call on 0800 923 9495 option 6. Thanks

5぀星のうち5の評䟡

Very pleased with the service I received!

The gentleman that helped me choose my new car listened to what I wanted, was very patient when it came to test driving the cars I was considering, giving me an honest opinion in all my options. All in all, extremely pleased with my new car and the service we recieved was first class! Won't hesitate to use these guys again, would highly recommend them to any friends and family.

2015幎3月9日
自発的なレビュヌ
Carcraft ロゎ

Carcraft からの回答

Thanks for the recommendation Tracey, really appreciate this. Great to hear your pleased with your choice.

5぀星のうち5の評䟡

Wonderful service

We bought a nissan micra from car craft Enfield.
All the staff were really pleasant and couldn't have made us feel more welcome.

2015幎3月9日
自発的なレビュヌ
Carcraft ロゎ

Carcraft からの回答

Enjoy the Micra Sophia! Thanks for the review.

5぀星のうち4の評䟡

Great service!

I went to carcraft with no real idea about what car i wanted. The staff were helpful, caring and eager to please. I enjoyed my experience and would recommend. Test driving a variety of cars was a bonus.

2015幎3月9日
自発的なレビュヌ
Carcraft ロゎ

Carcraft からの回答

Thanks Rachel, we encourage our customers to test drive as many cars as they see fit. We want to make sure you find the right car!

5぀星のうち5の評䟡

Great Service

Great service and after care package offered at carcraft. Would recommend. Was able to drive the car away on the same day.

2015幎3月9日
自発的なレビュヌ
Carcraft ロゎ

Carcraft からの回答

This is exactly what we want to hear Emma, thank you!

5぀星のうち4の評䟡

Carcraft review.

My only compliant is the length of time it takes to sort every thing out. We arrived at 11:00 and did not leave until 16:00. The staff were very kind to us while we waited offering us food and drink but still it was a long time to wait.

2015幎3月9日
自発的なレビュヌ
Carcraft ロゎ

Carcraft からの回答

Glad to hear you were fed during your wait, apologies about the length of this but glad you left happy Christine, thanks!

5぀星のうち5の評䟡

brill

brilliant service, brilliant staff and overall excellent service from start to finish

2015幎3月9日
自発的なレビュヌ
Carcraft ロゎ

Carcraft からの回答

Brilliant to hear Daniel ;)

5぀星のうち4の評䟡

Astonishing customer care

The length car craft go to for their customers is insane, more than anywhere else, thank you car craft xx

2015幎3月9日
自発的なレビュヌ
Carcraft ロゎ

Carcraft からの回答

This is amazing to hear Grace, we do want to go above and beyond and it's great to get such a good review!

5぀星のうち5の評䟡

Fantastic

great service good advice no pushy sales men was left to our own devices great fast service and well pleased with what I got good all round company

2015幎3月9日
自発的なレビュヌ
Carcraft ロゎ

Carcraft からの回答

Great to hear your really pleased with your experience, thanks for the lovely review.

5぀星のうち4の評䟡

Good

The service provided on the day was good however, I had to provide some documents for ID purposes which as yet have not all been returned as promised.

2015幎3月9日
自発的なレビュヌ
Carcraft ロゎ

Carcraft からの回答

Thank you for the review Jayde, I will speak to the customer services team now to see about your documents. Someone from the team will give you a call once they have looked into it.

5぀星のうち4の評䟡

Carcraft an easy way to buy a quality car

This is the 3rd car we have bought from Carcraft we always end up going back there and getting the deal we want. It's possible to buy and drive the car away the same day but can take a few hours for everything to be sorted. Any issues with the car have always been sorted out without any issues although getting through on the phone can take a while.

2015幎3月9日
自発的なレビュヌ
Carcraft ロゎ

Carcraft からの回答

This is fantastic Michelle! Thanks for coming back again!

5぀星のうち5の評䟡

excellent service

staff were very friendly and really put us at ease

2015幎3月9日
自発的なレビュヌ
Carcraft ロゎ

Carcraft からの回答

Thank you Paula, it's really good to see that our team put you at ease on your visit, thanks again!

5぀星のうち1の評䟡

Not very good all sales no customer service

I bought a vw 62 reg golf and was extremely disappointed by the poor level of customer service following the sake, they sold me a car when they knew the automatic stop start button didn't work and have since refused to take responsibility and sort the issue! The sales person promised to sort it and never did so I'm stuck with a faulty car! His name was Sid at car craft near white rose, I will never use them again

2015幎3月9日
自発的なレビュヌ
Carcraft ロゎ

Carcraft からの回答

I've checked with the Customer Services team and it seems you have an appointment already booked to look into this, I have asked them to give you a call to confirm. Thanks

5぀星のうち5の評䟡

Amazing Service & Customer Interaction

Key points that WOW'ed myself during my recent customer experience.
(1) quality advice given when choosing the car
(2) hospitable during visit
(3) proven product knowledge
(4) finance advice given

2015幎3月9日
自発的なレビュヌ
Carcraft ロゎ

Carcraft からの回答

1-4 very much appreciated Daniel, Thank you so much!

5぀星のうち5の評䟡

very helpful

I brought a Vauxhall insignia from your darlaston branch Abdul one of your salespersons was extremely helpful and he kept all of his promises I was impressed
However the car was signed up as having Bluetooth which I later found it did not have it which was important for my job
I took the vehicle back explained to Abdul who again was very helpful and we chose a Peugeot 3008 again Abdul and the other staff were extremely helpful
I believe Abdul is an asset to carcraft

2015幎3月9日
自発的なレビュヌ
Carcraft ロゎ

Carcraft からの回答

Thanks Paul, great to read this lovely review and know the team are working so hard to please the customer.

Trustpilot ゚クスペリ゚ンス

Trsutpilot のレビュヌは誰でも曞くこずができたす。レビュヌを曞いた人には自分の曞いたレビュヌをい぀でも線集したり削陀したりする暩限があり、それらのレビュヌはアカりントがアクティブである限り衚瀺されたす。

プラットフォヌム保護のため、専門チヌムず高床なテクノロゞヌを駆䜿しおいたす。停レビュヌずの闘いに぀いおの詳现はこちらをご䞀読ください。

Trustpilot におけるレビュヌ プロセスの詳现に぀いおはこちらをご芧ください。

よいレビュヌを曞くための8぀のヒントをご芧ください。

確認を行うこずで、Trustpilot に投皿されるレビュヌが [LINK-BEGIN-PEOPLE]実圚の人物[LINK-END-PEOPLE] によっお曞かれたものであるこずの保蚌に぀ながりたす。

レビュヌに察しおむンセンティブを提䟛したり、遞択的にレビュヌを䟝頌したりするこずは、TrustScore にバむアスを生む可胜性がありたす。これは 圓瀟のガむドラむンに反したす。

詳现情報