Very good accepted a payback scheme over th internet set up affordable over ten months were not pushy or aggressive or did not send any threatening letters like some awful companies do, Provided goo... ãã£ãšèŠã
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Despite an open FOS dispute, you are still harassing me with emails, text and phone calls. I had to make a formal internal complain. I will report you to the authority because of this, you should hav... ãã£ãšèŠã
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I spoke to Daniel Irving, earlier today. He was altogether, professional, kind hearted, sympathetic to my plight and incredibly helpful, to the point where he offered me so much confort and help durin... ãã£ãšèŠã
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Today, I finally settled my account with CreditLink Account Recovery Solutions, and I wanted to take a moment to thank the team for their support throughout the process. From the initial paymen... ãã£ãšèŠã
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CreditLink Account Recovery Solutions Ltd (CARS) is a UK based specialist provider of account recovery and debt resolution services. We work in partnership with creditors across a wide range of sectors to deliver professional, compliant, and effective recovery solutions. We understand that every account represents an individual situation, which is why we focus on clear communication, transparency, and practical repayment options tailored to each circumstance. At CARS, compliance and integrity underpin everything we do. Our experienced team manages accounts in line with regulatory requirements and industry best practice. (CARS) are authorised and regulated by the Financial Conduct Authority FRN 716456
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I contacted via chat
I contacted via chat, to try and resolve my situation. I spoke with Brandon, who was a total breath of fresh air. Understanding of my current situation and advised me accordingly. Thank you Brandon for making a stressful conversation just that little bit more bearable. A credit to the company. I am currently dealing with another company, who are so rude and may as well tell me to **** off!
2026幎7æ1æ¥
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CreditLink Account Recovery Solutions ããã®åç
Thank you for taking the time to share your experience.
Weâre really pleased to hear that Brandon was able to support you with such understanding and care. Knowing he helped make a stressful situation feel more manageable means a great deal to us, and weâll make sure your kind words are passed on to him.
Weâre committed to offering a respectful, human approach at every step, and your feedback reinforces why that matters.
If you ever need further support, weâre here and ready to help.
You set up a payment plan
You set up a payment plan, pay it and they still hassle you throughout the month of paying the next
2026幎6æ1æ¥
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CreditLink Account Recovery Solutions ããã®åç
Thank you for your feedback.
Weâre very keen to assist and understand what has happened here. When a payment plan is set up and remains on track, no further contact should be sent unless the plan falls into default.
If youâve been receiving messages despite making your agreed payments, that isnât the experience we want for you.
Please provide us with a little more information so we can investigate this fully. We are very willing to look into your account, identify why this has occurred, and resolve it quickly.
Said i owed £800 for overdue skyâŠ
Said i owed £800 for overdue sky account which was cancelled at the end of contract bunch of scammers you ain't getting a penny off of me
2026幎6æ11æ¥
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CreditLink Account Recovery Solutions ããã®åç
Thank you for your feedback. We understand that receiving correspondence from us is never welcome, and we appreciate that this situation has caused frustration.
To be clear, we are not scammers. Our organisation is FCAâregulated, has been operating for over 22 years, and forms part of a NASDAQâlisted group. We only contact customers when an account has been passed to us by a client, and we always work with individuals who believe the balance is incorrect or the account was cancelled.
If you believe the Sky account was closed at the end of your contract and no balance is due, please contact us so we can dispute the account on your behalf and request clarification from Sky. We cannot resolve or investigate the matter without speaking with you directly.
Weâre here to help and will work with you to ensure the information is accurate and any errors are corrected.
Compasion in debt recovery
The humane manner with which you address problems, prefering ways that will not hurt the debtor.
2026幎6æ30æ¥
CreditLink Account Recovery Solutions ããã®åç
Thank you so much for your kind feedback.
Weâre genuinely committed to handling every situation with care, empathy and respect, always looking for solutions that support our customers without causing additional worry or harm. Itâs encouraging to know that this approach made a positive difference for you.
We truly appreciate you taking the time to share your experience and your 5âstar review.
Polite / professional and extremelyâŠ
Polite / professional and extremely helpful.
2026幎6æ26æ¥
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CreditLink Account Recovery Solutions ããã®åç
Thank you for sharing your feedback. Weâre really pleased to hear that you found the service polite, professional, and extremely helpful.
Providing clear, respectful support is something we take great pride in, and itâs wonderful to know this was reflected in your experience.
Great people trying to help in every way
Great people trying to help in every way
2026幎6æ19æ¥
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CreditLink Account Recovery Solutions ããã®åç
Thank you so much for your kind words! We really appreciate you taking the time to share your experience.
Our team is committed to providing helpful and supportive service, so itâs great to hear that this has come across in your interactions with us. Your feedback means a lot and motivates us to continue delivering the best possible assistance.
If thereâs ever anything more we can do for you, please donât hesitate to get in touch. Thanks again for your support!
Terrible company
Terrible company. How do they get away with it is beyond me. This company has been chasing a debt that has been paid. They don't want to listen and constantly talk over you. I've had enough of it now and am looking at legal action. I've given them umpteen chances to listen, but they are not interested. Very unskilled company just trying to bully people into paying money. Well, that definitely won't be happening with me. Stop pestering people.
2026幎6æ17æ¥
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CreditLink Account Recovery Solutions ããã®åç
Weâre very sorry to read about your experience and appreciate you bringing your concerns to our attention. This is certainly not the level of service we aim to provide.
Please contact us directly via email with the full details of your dispute, so we can review this matter urgently and work towards a resolution.
A gentleman that dealt with me was veryâŠ
A gentleman that dealt with me was very understanding very helpful and gave me good direction
2026幎6æ12æ¥
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CreditLink Account Recovery Solutions ããã®åç
Thank you for sharing your experience.
Itâs great to hear that the gentleman who supported you was understanding, helpful, and able to give you clear direction. Weâre really pleased he made the process easier for you.
CreditLink Account Recovery Solutions ããã®åç
Thank you so much for your review. Weâre really pleased to hear that you felt every detail was taken care of.
Our team works hard to make the process as clear and straightforward as possible, so itâs great to know that this came through in your experience.
Thank you again for taking the time to share your feedback.
Very understanding and helpful I feltâŠ
Very understanding and helpful I felt valued.
2026幎6æ10æ¥
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CreditLink Account Recovery Solutions ããã®åç
Thank you for sharing your experience. Weâre really pleased to hear that you felt understood, supported, and genuinely valued throughout your interaction with us.
Providing helpful, respectful service is something we care deeply about, and your feedback means a great deal to the team.
If thereâs ever anything more we can do for you, weâre always here to help.
Great customer service especiallyâŠLorraine
Great customer service especially Lorraine she was kind and very helpful and thoughtful God bless you respect ððœ
2026幎6æ10æ¥
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CreditLink Account Recovery Solutions ããã®åç
Thank you so much for your lovely review. Weâre really pleased to hear that you received great customer service and that Lorraine made such a positive difference to your experience.
Your kind words about her being helpful, thoughtful, and respectful mean a lot to us. Weâll make sure she sees your message.
Excellent service
Excellent service. I got all the necessary information I needed. And I also got a flexible payment plan. Am really satisfied!
2026幎6æ5æ¥
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CreditLink Account Recovery Solutions ããã®åç
Thank you so much for your kind review!
Weâre delighted to hear that you received all the information you needed and that our flexible payment plan worked well for you.
Your satisfaction means a lot to us, and weâre always here to help if you need anything further.
I spoke with Tyler today
I spoke with Tyler today, he was so professional and understanding about my situation and talked me through all my options, he is a credit to your business and I appreciate his help. Thank you Tyler
2026幎6æ5æ¥
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CreditLink Account Recovery Solutions ããã®åç
Thank you for your kind feedback.
Weâre delighted to hear about your positive experience with Tyler. Providing a professional, understanding, and supportive service is something we take great pride in, and itâs fantastic to know that Tyler was able to guide you through your options and offer the assistance you needed.
CreditLink Account Recovery Solutions ããã®åç
Thank you for your feedback. We are so pleased to hear you had a positive experience with us and that you found our service very helpful.
Breach of contract by wireless broadband supplier
I was offered a contract for fast wireless broadband and signed a 2 year contract. When the new router was set up the speed was very poor indeed and nothing like the speed that they had offered. I refused to pay the suppliers invoices on the grounds of breach of contract by the supplier. I got nowhere with the supplier and eventually, the supplier senr their account to C A R S. They accepted my complaint and the demand for payment was eventually withdrawn
2026幎5æ29æ¥
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CreditLink Account Recovery Solutions ããã®åç
Thank you for your positive feedback.
We are pleased to hear that you felt supported and that the team took the time to understand your situation.
We always aim to provide the best service we can to all our customers.
For any future enquires, please do not hesitate to contact us back.
I'm not saying the whole thing has beenâŠ
I'm not saying the whole thing has been 5* , because I'm still midway through the debt collection process, but just wanted to say that the WhatsApp message method is so good, relaxing and saves so much time. Generally speaking, you have to wait on hold for ages. Or speak to a bot that doesn't offer the choices you want, or understand what you're saying. This bot (possibly human) that you could just send normal messages to was great and sorted it out straightaway, minimal effort, took a few seconds :)
2026幎5æ28æ¥
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CreditLink Account Recovery Solutions ããã®åç
Thank you for sharing your experience so far â it means a lot that youâve taken the time to leave a review while still partway through the process.
Iâm really glad to hear that our WhatsApp support has made things feel easier and more relaxed for you. We know how frustrating long hold times and rigid automated systems can be, so offering a quick, simple way to chat with us is really important. And just to reassure you â thereâs no bot involved on WhatsApp. Itâs a real person on the other end, responding to your messages and helping you get things sorted quickly.
If you need anything as you continue through the process, weâre here and happy to help.
I still have no idea why I had to payâŠ
I still have no idea why I had to pay this.
2026幎5æ24æ¥
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CreditLink Account Recovery Solutions ããã®åç
Thank you for your review. Iâm sorry to hear youâre unsure about the reason for the payment. Weâd really like to help clarify this for you.
As we canât discuss accountâspecific details publicly, please contact us directly with your reference number and weâll review the balance, explain exactly what it relates to, and ensure everything is correct.
When I explained my situation as a poorâŠ
When I explained my situation as a poor student who is struggling financially and having to deal with this new debt; the phone agent laughed at my situation while on the phone. This really upset me and I had to raise a complaint with the manager, this is a disgusting company and the agent needs firing.
2026幎5æ19æ¥
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CreditLink Account Recovery Solutions ããã®åç
Thank you for taking the time to share your experience. We are very concerned to read your comments, as this is absolutely not the standard of professionalism or respect we work to.
We take allegations of inappropriate behaviour extremely seriously. We have already reached out privately to request further details so we can investigate this matter thoroughly and take any necessary action.
Please be assured that all customers should be treated with dignity, empathy and respect at all times. If your experience fell short of that, we are committed to understanding what happened and putting it right.
Thank you again for bringing this to our attention.
Quick response on WhatsApp when IâŠ
Quick response on WhatsApp when I couldnât call, answered all questions and was polite. Thank you
2026幎5æ18æ¥
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CreditLink Account Recovery Solutions ããã®åç
Hi Tatiana,
Thank you so much for taking the time to leave this review.
We are really glad we could be there for you on WhatsApp when calling wasnât possible. It means a lot to hear that we answered your questions, and our associate was polite.
If you need any further assistance, please get in touch with us.
This company is a very helpful go betweenâŠ
This company is a very helpful go between to liaise between lenders and creditors. when my car insurance ended with the company i was with for 12 months, the car insurance company took it upon them selfs to automatically renew it for another 12 monthes against my wishes. this left me paying out for 2 car insurances as i had already renewed my car insurance with a new insurance company.carsuk.org worked very hard and got the unautharised insurance quashed for me, they were very patient an courtious.thankyou all at CARS for the help.
2026幎5æ15æ¥
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CreditLink Account Recovery Solutions ããã®åç
Thank you so much for taking the time to share your experience with us.
Weâre really pleased we were able to support you in resolving what sounds like a very frustrating situation, and itâs great to hear that the team worked hard on your behalf to reach a positive outcome.
Providing a patient, courteous, and supportive service is incredibly important to us, so your feedback means a great deal.
Iâll be sure to pass your kind comments on to the team
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