Cayman Auto Services レビュヌ 

517
•
TrustScore 5段階評䟡の5

4.9

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5぀星のうち5の評䟡

Fantastic from the first contact through to paying the bill. Friendly, respectful, polite and most of all know their stuff. Diagnostic’s first, followed by a breakdown of what is needed and costs.... もっず芋る

䌁業が回答したした

5぀星のうち5の評䟡

I live over in Jersey channel island and it’s hard to find people with roof experience, so I googled and came up with these guys on the mainland UK,and I’m so glad I did as they have completely ende... もっず芋る

䌁業が回答したした

5぀星のうち5の評䟡

I had problems with My BMW Z4 metal folding roof not operating and getting stuck partly open. I live in north Kent and found out about Cayman autos in Redhill on Z4 websites, and booked my car in f... もっず芋る

䌁業が回答したした

5぀星のうち5の評䟡

Brilliant all round! We live in Devon and couldn’t find anyone to fix roof problem on my c200in the county except a Mercedes main dealer at three times the cost charged by Cayman! Courteous, thorough... もっず芋る

䌁業が回答したした

䌁業情報

  1. 自動車修理店

圓該䌁業による蚘述

We are the experts in mechanical hood repairs and Cayman Autos is one of a kind in the UK. We will find the most cost-effective and practical solution to the mechanical roof repair on your convertible hood or Panoramic sunroof. We also specialise with water ingress issues. If water is a problem with your convertible roof or sunroof, we will locate the point of entry and carry out repairs to resolve. We have a huge customer base from all over the country and further. We are happy to discuss and suggest options available to you if you are not local to Redhill. Please call to discuss.


連絡先

4.9

優良

TrustScore 5段階評䟡の5

517件のレビュヌ

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4.9

すべおのレビュヌ

(517)

過去12か月のレビュヌ数: 26ä»¶

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5぀星のうち5の評䟡

Fantastic Service

Ease of booking an appointment, yes it was nearly a 10 hour round trip but worth every second to get my Mercedes soft top repaired & serviced. Faults Diagnosed and fixed in less than 4 hours. Not cheap however you get what you pay for and I can certainly say it was worth every penny spent.
£80 to diagnose faults which is brilliant.
I previously contacted Mercedes to diagnose my car and they incorrectly advised the fault with inconclusive results, I must add Mercedes needed extra time and quoted a further £400 which did not include the repair.
The admin & tech team are very welcoming, extremely knowledgeable and very transparent. 5 star review from me and I absolutely recommend this company.
Thank you Caymans team xx

2024幎8月22日
自発的なレビュヌ
Cayman Auto Services ロゎ

Cayman Auto Services からの回答

Thank you so much for the great review. We are so glad to hear you are pleased with our services!

5぀星のうち5の評䟡

Audi A3 rear glass rebond

Clear website - answered the phone quickly and all the people at Cayman I spoke to were friendly and informative. The repair was to rebond the rear roof glass in my Audi A3 cabriolet. Tho not cheap the quality of the repair is excellent and I’d say good value for money. Reception and collection were straightforward and I formed the impression the folk at Cayman care about what they’re doing. I couldn’t fault their service. Would definitely use them again for any future soft top repairs.

2024幎8月17日
自発的なレビュヌ
Cayman Auto Services ロゎ

Cayman Auto Services からの回答

Hi Chris, thank you for the great review!

5぀星のうち5の評䟡

Great service from a friendly helpful


Great service from a friendly helpful team.
Very pleased with works carried out on my convertible at a very reasonable cost.
Thank you.

2024幎8月13日
自発的なレビュヌ
Cayman Auto Services ロゎ

Cayman Auto Services からの回答

Thank you for the lovely review!

5぀星のうち5の評䟡

We bought our car in for a roof repair


We bought our car in for a roof repair recently having had a very bad experience at a local garage having had the car for 7 weeks and still couldn’t fix the issue. Cayman were extremely helpful and happy to work on someone else’s bad workmanship. They diagnosed the issue very quickly and gave ourselves updates every 2 hours. They gave us an accurate cost to carry out the work and a predicted time of completion. The work was then completed on time and when the work was completed we were met by very friendly and helpful staff. The next day we received an email thanking us for our custom and wished us all the very best.
Thankyou very much for sorting our car and we will definitely use again for servicing the roof mechanism.
We can highly recommend this company.

2024幎8月8日
自発的なレビュヌ
Cayman Auto Services ロゎ

Cayman Auto Services からの回答

Hi Andy, thank you for the great review. We are so glad you are pleased with our services!

5぀星のうち5の評䟡

BMW 3 series tin top

I have just been to Caymen Autos this morning with an issue with my BMW 3 series roof not operating. These guys know what they are about, they were professional and efficient. The fault was diagnosed and fixed within 2 hours, 2 relays needed to be replaced and now the car is up and running for the rest of the summer. I cannot praise these guys highly enough, thank you Caymen.

2024幎8月6日
自発的なレビュヌ
Cayman Auto Services ロゎ

Cayman Auto Services からの回答

Thank you for the great review Peter- it was lovely to meet you!

5぀星のうち5の評䟡

I want to just say that how


I want to just say that how professional cayman autos are. I had a problem with my roof on my Porsche and Cayman autos fixed it with no trouble, and kept me informed on every procedure. I would recommend them to anyone. Thank you Cayman Autos for all your hard work.

2024幎8月3日
自発的なレビュヌ
Cayman Auto Services ロゎ

Cayman Auto Services からの回答

Thank you so much! We are so pleased you are happy with our services.

5぀星のうち5の評䟡

Cayman Autos


The staff and service at Cayman Autos was exceptional. I Ieft a very happy customer. They were polite, efficient and kept me posted throughout the day.
I would highly recommend them

2024幎7月11日
自発的なレビュヌ
Cayman Auto Services ロゎ

Cayman Auto Services からの回答

Pam, thank you for the lovely review!

5぀星のうち5の評䟡

E-mailed Cayman with the exact problem


E-mailed Cayman with the exact problem with my E93 BMW Roof. They replied the next day and I was offered choice of slots on different days about a week ahead.
Visited then today, a 2 hour drive and they started diagnosing the issue bang on time. Just over an hour later they gave me a breakdown of what needed doing and a fixed price.
I agreed and the roof was fixed within 2 hours whilst I waited.
Amazing customer service, friendly m, very knowledgeable and trustworthy.
Also at least half the price of a dealer!!!
5* I high recommend Cayman !
Simon Lee

2024幎7月10日
自発的なレビュヌ
Cayman Auto Services ロゎ

Cayman Auto Services からの回答

Thank you for the great review Simon!

5぀星のうち5の評䟡

Excellent job.

From the very first contact with them they just knew what they were talking about, I took my Mercedes SLK R172 for a leaking roof, they had the car for 2 full days and I booked a hotel. the roof now is smooth and a rattle I'd forgotten to mention is gone as is the leak, brilliant service from start to finish. Well done Cayman.

2024幎6月19日
自発的なレビュヌ
Cayman Auto Services ロゎ

Cayman Auto Services からの回答

Thank you so much for the 5* review Philip!

5぀星のうち5の評䟡

Honesty and Excellence

Cayman had my e46 BMW in today for roof fault. Turns out same as exactly a year ago when I visited them. Common wiring loom break. They fixed it under warranty no charge within 3 hours and I was on the road. Excellent service as last year - great honesty in rectifying fault under their warranty - you won’t find better customer care and service

2024幎5月15日
自発的なレビュヌ
Cayman Auto Services ロゎ

Cayman Auto Services からの回答

Thank you for the great Review Ryan.

5぀星のうち5の評䟡

Quick diagnosis and repair to my BMW E93 convertible roof

Some weeks ago my retractable roof on my BMW E93 malfunctioned, after not using it for many months. On attempting to operate it would release at the roof centre but would not detach from the windscreen.
I brought the car into Cayman one morning for diagnosis & repair, and they had the problem diagnosed (faulty sensor) and repaired by midday. Seems all ok now. Good work guys, and I suspect a lot cheaper than BMW would fix it for.

Best wishes,
Lloyd.

2024幎5月8日
自発的なレビュヌ
Cayman Auto Services ロゎ

Cayman Auto Services からの回答

Thank you for the 5 Star Review Lloyd!

5぀星のうち5の評䟡

Cayman don’t go anywhere else.

I recently purchased a convertible F Type Jaguar from a dealer down south. Unfortunately there were issues with the operation of the canvas roof. Cayman eventually after a couple of attempts solved the problem and now the roof works perfectly. All I need now is for the British weather to cooperate and give us a few days with sunshine. At all stages throughout the process Millie, Leah and Adam kept me informed.
Cayman, excellent company highly recommended.
Brian Bingham

2024幎4月4日
自発的なレビュヌ
Cayman Auto Services ロゎ

Cayman Auto Services からの回答

Thank you for the great Review Brian!

5぀星のうち5の評䟡

What a great company

What a great company . Friendly and helpful staff , well presented garage with somewhere to park on arrival. Diagnosed and fixed my BMW convertible on the same day . Communication was great from the booking to authorising the work needed . No pressured sales tactics just got the job done . The technician gave me a walk round and explanation of the work done when handing the keys back and also refitted the trims in the boot without asking which were removed by a previous garage . If you want your roof repaired properly and first time this is the place to take it to.
Thanks again
Oliver Prior

2024幎3月8日
自発的なレビュヌ
Cayman Auto Services ロゎ

Cayman Auto Services からの回答

Thank you for the great Review Oliver, much appreciated!

5぀星のうち1の評䟡

Volvo c70

Volvo c70 I'm not gonna go away till you refund the customer his money back.u did not change his roof module re programme it and recalibrate it? How can u do that when the roof didnt work??

2024幎2月22日
自発的なレビュヌ
Cayman Auto Services ロゎ

Cayman Auto Services からの回答

Hi Paul,

There has been a misunderstanding. We saw your customer for a roof fault diagnosis only. Once diagnosis was complete we confirmed the repair works required to the roof and provided him with a quotation. We did NOT replace or calibrate the roof module.

If you would be happy to provide your contact details we would really like to discuss and resolve this with you directly. Please note we can provide invoice evidence to clarify and confirm that a diagnosis only was carried out. If you prefer to not leave your contact details on the Trust Pilot or Google forums, please can you kindly call the office on 01737 761599.

Millie @ Cayman Auto Services

5぀星のうち5の評䟡

Mercedes SLK (R172) Roof Fix

I was recommended to Cayman Auto by my local Mercedes workshop. My SLK (R172) had a leaky roof. The reception staff were friendly and the technician knowledgeable. Three days and £880 later my SLK was ready to collect. There were two other SLKs ready to collect that day, this is a fix Cayman are very familiar with. Nearly a month and quite a bit of rain later my car is dry inside. Although there’s no guarantee with the work, I was assured that should there be a problem they would fix it. Overall Cayman offer a fast, efficient service, and a waterproof roof.

2024幎1月15日
自発的なレビュヌ
Cayman Auto Services ロゎ

Cayman Auto Services からの回答

Thank you for the 5* Review!

5぀星のうち5の評䟡

Very professional and truly expert

I highly recommend these folding roof specialists. Tired of a damp & leaky VW EOS roof I was ready to give up and sell it. Cayman was my last resort - and I'm so glad I came across them!
Drains cleared, seals refurbished and not only have they fixed the water ingress but the rubbers look like new. Because the have been 'fluffed up' and gaps closed up, I noticed a lot less road noise on my journey home.
I was impressed with the prices, thoroughness of the investigations into my leaks, full run through of the work done, and excellent communication at all stages. I was thrilled to get into my dry car this morning, with no condensation for the first time in ages! Thank you Cayman.

2024幎1月30日
自発的なレビュヌ
Cayman Auto Services ロゎ

Cayman Auto Services からの回答

Thank you for the great review!

5぀星のうち5の評䟡

After months of worry with an Audi TT


After months of worry with an Audi TT MK2 convertible leaking when it rained, causing a few internal electrical problems and no local mechanic wanting to touch a rainwater leak issue, I was recommended to Cayman Autos. Prior to this no one was confident to know where the water was getting into the car. I was booked in quickly for a free consultation and they immediately identified all the areas that needed doing/were leaking. I booked the car in for the work to be done and was absolutely delighted with the service. Will definitely be using Cayman again and highly recommend them! Very professional and a lovely, helpful team. Thanks especially to Millie and Leah.

2024幎1月20日
自発的なレビュヌ
Cayman Auto Services ロゎ

Cayman Auto Services からの回答

Thank you for the great Review Zoe, enjoy!

5぀星のうち5の評䟡

Very knowledgeable

Very knowledgeable, helpful and friendly. Cant rate them high enough and wish I had gone to them sooner! Thank you!

2024幎1月19日
自発的なレビュヌ
Cayman Auto Services ロゎ

Cayman Auto Services からの回答

Thank you for the great Review Nadine, greatly appreciated!

5぀星のうち5の評䟡

Does what it says on the tin!

As soon as I came across the website I knew I had found the solution to water ingress in my VW Cabriolet. Everything about this company can be summed up in one word, professional, from the free diagnostic service to the completed job. Worth every penny, many thanks.

2023幎12月16日
自発的なレビュヌ
Cayman Auto Services ロゎ

Cayman Auto Services からの回答

Thank you for the great Review Keith!

5぀星のうち5の評䟡

Cayman Auto Services to the Rescue!

I discovered a problem with my Mercedes convertible roof mechanism, which my Mercedes dealer wanted an absolute fortune to fix, telling me a couple of parts couldn't be repaired but had to be replaced (at almost £2000 each). I found Cayman online and called their number. The amazing Millie answered and as soon as I gave her the make and model of my car, without me saying any more, she told me exactly what the problem was and that they see quite a few of this model with the same problem. I booked the car in and the work was done superbly. When I picked it up, the technician showed me exactly what had been done. Even with the drive to Redhill and a two-night stay in the town centre Travelodge, I have saved a huge amount of money. The Cayman team are so professional, so knowledgable and also so friendly - the perfect combination. Can't recommend them highly enough - a simply superb service.

2023幎11月10日
自発的なレビュヌ
Cayman Auto Services ロゎ

Cayman Auto Services からの回答

Thank you for the 5* Review Paul!

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