Had an issue with part of my delivery not arriving. I called the office late afternoon and explained that the project I was working on had strict deadlines and was concerned this would cause delays. T... もっと見る
企業が回答しました
レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら
プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら
Had an issue with part of my delivery not arriving. I called the office late afternoon and explained that the project I was working on had strict deadlines and was concerned this would cause delays. T... もっと見る
企業が回答しました
I found Ceiling Tiles UK to be a really easy company to deal with. The prices were competitive, timescales were accurate, communication was clear and helpful. Had a minor issue with damage to a coupl... もっと見る
企業が回答しました
The ceiling tiles I ordered arrived with one pack damaged in transit. I emailed them and had a quick response resulting in the replacement pack being dispatched and delivered next day. Very pleased... もっと見る
企業が回答しました
Customer service from your team was excellent. The driver that delivered the tiles was also helpfull and excellent. Unfortunately the driver that delivered the frame and lights was rude. He... もっと見る
企業が回答しました
We make buying ceiling tiles, grid work, insulation and lighting simple and easy. Stocking over 180 ceiling tiles and specialising in helping clients find the right solution has helped us gain a 5 star rating on Trustpilot, and we are now on a mission to provide the best levels of service and efficiency within the construction industry.
当該企業による記述

Oak Farm, Chargrove Lane , GL51 4XB, Cheltenham , 英国
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
ネガティブなレビューの 100%に回答しています
通常24時間以内に回答
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
Online purchase was very straight forward, delivery was on time and went smoothly

Ceiling Tiles UK からの回答
The whole process was great from start to finish would use them every time.

Ceiling Tiles UK からの回答

Ceiling Tiles UK からの回答
Superb customer service from enquiry to receiving the goods. Highly recommend Ceiling Tiles UK as a quality supplier.

Ceiling Tiles UK からの回答
Had an issue with part of my delivery not arriving. I called the office late afternoon and explained that the project I was working on had strict deadlines and was concerned this would cause delays. The lady I spoke with was very helpful she found out part of the order was badly bent so courier company didn’t deliver that to the goods in department and had yet to inform ceiling tiles. She sent out a replacement and it was on site at 8a.m the next day. Mistakes happen but I do appreciate how they took my deadline on board and how quickly the issue was resolved. Thank you

Ceiling Tiles UK からの回答

Ceiling Tiles UK からの回答
I contacted ceiling tiles uk regarding damaged tiles, and they responded immediately. A lady called Lisa kidgell couldn’t have been more helpful. She dealt with the matter quickly, efficiently and professionally making the process completely stress free.
Excellent customer service from start to finish. Five star service highly recommended

Ceiling Tiles UK からの回答
Spot on service - unable to find fault in the service, support or delivery.
I won’t use anybody else
Highly recommended.

Ceiling Tiles UK からの回答
The ceiling tiles I ordered arrived with one pack damaged in transit. I emailed them and had a quick response resulting in the replacement pack being dispatched and delivered next day. Very pleased with the communication from the team and the follow up emails and calls. Would definitely use them again.
I cannot comment on the quality of the tiles as I am yet to use them but they were as described.

Ceiling Tiles UK からの回答
From start to finish the service has been outstanding. I had 7 offices to fit new grids & tiles in and not a clue where to start for the most cost effective order. The team took my measurements and worked out exactly how much material I needed and it cost considerably less than I was expecting! They even drew up a project plan to show me exactly where each piece goes and how many pieces needed per office & where to add the ceiling hangers!
I was short by a few pieces and as the project was underway they understood the urgency so with no quibble they have arranged a next day delivery so I can get the job completed on time at no charge.
I've spoken with many members of the team and each one has been incredibly helpful.
The products are great quality & value and really easy to put together.
I seldom write reviews but I'm seriously impressed by the level of customer care I've received. Thank you!

Ceiling Tiles UK からの回答
Followed instructions for delivery and arrived on time. Pre-sale advice on which tiles most suitable also very useful.

Ceiling Tiles UK からの回答
Customer service from your team was excellent.
The driver that delivered the tiles was also helpfull and excellent.
Unfortunately the driver that delivered the frame and lights was rude.
He threw the box containing the lights from the back of his van several metres onto my driveway. Both of the lights have a crushed corner and one of them had the frame bent also. Fortunately they do work.
The customer service team again excellent arranged to replace the lights immediately.
Thank you would not hesitate to reccomend you

Ceiling Tiles UK からの回答
The way our delivery was packed is by far far the best we have experienced for this type of product. Top and corner protection, wrapped and secure. The delivery driver was polite and extremely helpful, bringing our delivery on a pallet truck right in through the door, he is a credit to his company.

Ceiling Tiles UK からの回答
I found Ceiling Tiles UK to be a really easy company to deal with. The prices were competitive, timescales were accurate, communication was clear and helpful. Had a minor issue with damage to a couple of packs of tiles which was quickly resolved with the minimum of fuss. I recommend them whole heartedly and will be doing business with them in the near future.
BSB Bespoke

Ceiling Tiles UK からの回答
First class service. Quick and easy to order, great communication throughout with regular updates on delivery. Tiles were perfect and a great match for what we required. Thoroughly recommend.

Ceiling Tiles UK からの回答
I initially had an issue with the delivery date, as the website was not very clear and the expected delivery was later than I had anticipated.
However, after contacting Ceiling Tiles UK, Alex looked into it straight away and arranged an alternative courier delivery for the following day at no extra cost. He also kept me updated throughout the process.
The order arrived safely and everything was resolved quickly and professionally.
Very good customer service, especially from Alex.

Ceiling Tiles UK からの回答
Order arrived in perfect condition within 24hrs. Even with that days severe thunderstorms

Ceiling Tiles UK からの回答
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