Had an issue with part of my delivery not arriving. I called the office late afternoon and explained that the project I was working on had strict deadlines and was concerned this would cause delays. T... ãã£ãšèŠã
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I found Ceiling Tiles UK to be a really easy company to deal with. The prices were competitive, timescales were accurate, communication was clear and helpful. Had a minor issue with damage to a coupl... ãã£ãšèŠã
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The ceiling tiles I ordered arrived with one pack damaged in transit. I emailed them and had a quick response resulting in the replacement pack being dispatched and delivered next day. Very pleased... ãã£ãšèŠã
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Customer service from your team was excellent. The driver that delivered the tiles was also helpfull and excellent. Unfortunately the driver that delivered the frame and lights was rude. He... ãã£ãšèŠã
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We make buying ceiling tiles, grid work, insulation and lighting simple and easy. Stocking over 180 ceiling tiles and specialising in helping clients find the right solution has helped us gain a 5 star rating on Trustpilot, and we are now on a mission to provide the best levels of service and efficiency within the construction industry.
Refreshingly Helpful!
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- We have industry leading enquiry response times
- We pride ourselves on our fast response rate, no matter how complicated the project may be. We also strive for the highest accuracy rates ensuring your order is delivered on time with everything you need to complete the job. From the initial quote, to payment, to delivery: weâll keep you in the loop from start to finish, and do everything in our power to ensure a smooth and simple process.
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Oak Farm, Chargrove Lane , GL51 4XB, Cheltenham , è±åœ
- 01242 862 173
- team@ceilingtilesuk.co.uk
- www.ceilingtilesuk.co.uk
4.9
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Great Service
We had been struggling to get our subcontractor to commit to a start date on site. It was becoming critically urgent so we had to come up with a Plan B. We subsequently ordered materials from Ceiling Tiles UK and hired agency ceiling fixers. The ceiling material arrived the next day, all as promised and in good order. We had to top the order up which also arrived the following day. The ceilings are now complete, look great and the panic is over...Thank you for a splendid service!
2026幎7æ14æ¥
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Ceiling Tiles UK ããã®åç
Good Afternoon,
Thank you so much for your brilliant 5-star review! âââââ
We are so pleased we could help when time was critical and we could get everything to you quickly. ððš
It's great to hear your project was completed successfully and that the ceilings look fantastic! ðâš
Thank you for choosing Ceiling Tiles UK. We truly appreciate your support and look forward to helping with your next project. ð«±ðŒâð«²ðŒðª
Kind Regards,
Sabina & the CTUK Team
Ceiling Tiles UK ããã®åç
Hi Frank,
Thanks so much for the fabulous 5 star review! âââââ
We're so glad you were happy with our service! ð Thanks for your support, it really means a lot to us. ð€©
We hope to see you again soon! ðâš
Kindest Regards,
Sabina & the CTUK Team
Order completed and delivered on time
2026幎7æ10æ¥
Ceiling Tiles UK ããã®åç
Hi Colin,
Many thanks for your 5 star review! âââââ
We're pleased to hear that your Elevate Easycare Suspended Ceiling Kit was delivered on time ððš and that everything went smoothly with your order. ðð»ââïž
We really appreciate your feedback and hope to work with again on future projects. ð§
Thanks for choosing Ceiling Tiles UK!
Best wishes,
Lisa & the CTUK Team
Fist class customer service!!
Unfortunately tiles were damaged in transit which when reported to Ceiling Tiles UK they were more than happy to resolve the issue for my customer. After a couple of weeks Ceiling Tiles UK emailed asking us what we would like them to do to resolve the damaged tiles as my customer had not replied back to their original email. Most companies would not have bothered chasing but for them to do this just shows they pride themselves on excellent service and support. Also their response time on emails is fantastic.
2026幎7æ6æ¥
èªçºçãªã¬ãã¥ãŒ
Ceiling Tiles UK ããã®åç
Hi Simon,
Weâre delighted to hear that you were happy with both our service and communication. ð©
Although it's rare, damage can sometimes occur during transit. We're so pleased we were able to help get things resolved quickly for you and your customer. ð
Providing excellent customer service is something we take great pride in, ðð»ââïž so it's fantastic to hear that our follow-up and prompt email responses made a positive impression. ððŸ
Thank you for taking the time to recognise our team's efforts â it really does mean a lot to us. ð
We truly appreciate your support and look forward to helping you again in the future!
Best wishes,
Lisa & the CTUK Team
The product was price at a veryâŠ
The product was price at a very competitive rate, from order to delivery was excellent
2026幎6æ24æ¥
Ceiling Tiles UK ããã®åç
Hi Paul,
Thanks so much for your fantastic 5 star review! âââââ
We're really pleased to hear that you found our prices competitive ðž and that everything from ordering through to delivery met your expectations. ðð»
We really appreciate you taking the time to share your experience, and we hope to have the pleasure of working with you again soon! ð
Best wishes,
Lisa & the CTUK Team
Ceiling Tiles UK ããã®åç
Hi Peter,
Thank you so much for your amazing 5-star review! âââââ
We're thrilled to hear you were happy with our fast service! ð
Thank you for choosing us. We really appreciate your support and look forward to serving you again in the near future! ð€
Kind Regards,
Sabina & the CTUK Team
Good service and price
All materials arrived when they said they would. All in good condition. Good service and price
2026幎6æ22æ¥
Ceiling Tiles UK ããã®åç
Hi Jon,
Thank you so much for your wonderful 5 âââââreview!
We're delighted to hear that your materials arrived on time and in perfect condition, and that you were happy with both our service and prices. ððŠ
We really appreciate your support and look forward to serving you again in the near future! ð«±ðŒâð«²ðŒ
Kindest Regards,
Sabina & the CTUK Team
Ceiling Tiles UK ããã®åç
Hi Lynda,
Thank you so much for your fantastic 5 star review! âââââ
We're delighted to hear that you found our website easy to use and that you received quick, efficient service. ðð»ââïžThat's exactly the experience we aim to provide, so it's great to know we got it right! âš
We really appreciate you taking the time to share your feedback and hope to welcome you back again soon. ð
Best wishes,
Lisa & the CTUK
As a Reseller of various items I haveâŠ
As a Reseller of various items I have found Ceiling Tiles UK the first option to go to, always great prices & Stock levels. Delivery Time is excellent & Customer Services Operatives are always very polite & Responsive to any questions.
2026幎6æ17æ¥
èªçºçãªã¬ãã¥ãŒ
Ceiling Tiles UK ããã®åç
Hi Billy,
Tank you for the fabulous âââââ review!
We are really pleaed to hear that Ceiling Tiles UK has become your first choice! ð¯
Its great to know that our competative pricing, stock availability and fast delivery ððš and responseive customer serivce continue to meet your expectations. ðð»ââïž
Your kind words mean a lot to the whoe team. Thank you again for your continued support and we look forward to helping you again soon! ð¥°
Best wishes,
Lisa & the CTUK Team
Amazing
I placed an order, and it arrived promptly. Additionally, my emails and WhatsApp messages received responses within five minutes. The customer service was exceptional, and I am truly delighted with the experience.
2026幎6æ23æ¥
èªçºçãªã¬ãã¥ãŒ
Ceiling Tiles UK ããã®åç
Hi Luis,
Thank you so much for your amazing 5 star review! âââââ
Weâre thrilled to hear that you were delighted with your experience with us. Itâs fantastic to know your order arrived promptly and that our team was able to provide quick responses and exceptional customer service. ðð»ââïž
Your kind words mean a lot to us, and weâll be sure to share your lovely feedback with the team. Thank you for choosing Ceiling Tiles UK, and we hope to work with you again in the future! ð
Best wishes,
Lisa & the CTUK Team
great service from order to delivery
great service from order to delivery, i knew at anyone time where my parcel was, first class, thank you.
2026幎6æ17æ¥
Ceiling Tiles UK ããã®åç
Hi Alison,
Thank you so much for taking the time to leave us such a wonderful 5 star review! âââââ
Weâre delighted to hear that you were happy with our service from ordering through to delivery, ððš and that our communication kept you informed every step of the way.
Thank you for your kind words â we really appreciate your support and hope to help you again in the future! ð
Best wishes,
Lisa & the CTUK Team
Ceiling Tiles UK ããã®åç
Hi Martin,
Thank you for your brill 5 Star Review! âââââ
Its great to hear that you were pleased with the selection of products on offer to you. ð€©
Thank you again taking the time to share your feedback and we hope to welcome you back again in the future. ð
Best wishes,
Lisa & the CTUK Team
Ceiling Tiles UK ããã®åç
Hi Michael,
Thank you so much for your star review!âââââ
Weâre delighted to hear that you were pleased with the tiles along with their speedy delivery. ððš
Thanks so much for taking the time to leave your feedback - we look forward to working with you again soon. ð©µ
Best wishes,
Lisa & the CTUK Team
you have a good selection of ceilingâŠ
you have a good selection of ceiling tiles etc and at a good cost , your delivery service and after sales was excellent .
2026幎6æ9æ¥
Ceiling Tiles UK ããã®åç
Hi Keith,
Thank you for your fantastic 5 star review! âââââ
Weâre so pleased to hear that you found a great selection of ceiling tiles and accessories at a competitive price. ð° Itâs wonderful to know that our delivery service and after sales support provided you with an excellent experience too! ðð»ââïžðŠ
Providing great products alongside helpful, friendly customer service is something we take great pride in, so your kind words really mean a lot to the whole team. ð¥°
Thank you again for choosing Ceiling Tiles UK, and we hope to help you with any future projects! ð
All the best,
Lisa & the CTUK Team
Great company.
Easy web site to order.
Goods arrived extremely well packed.
Great communication throughout and even a phone call to check everything OK.
Excellent.
2026幎6æ18æ¥
èªçºçãªã¬ãã¥ãŒ
Ceiling Tiles UK ããã®åç
Hi Colin,
Thank you for the fantastic 5 star review! âââââ
We're delighted you found our website easy to use and that your order arrived safely and securely packaged ðŠâš
Great communication and customer care are really important to us, ðð»ââïžso we're pleased our team could help from order through to delivery.
Thanks again for choosing Ceiling Tiles UK - we hope to work with you again soon.
Best wishes,
Lisa & the CTUK Team
Ceiling kit
Product came in kit form with everything I needed and was easy to install, do have a lot over wastage though as it was recommended to include 20% wastage when ordering think it would be better to be able to bespoke individual quantities of items for example I was sent 150m of wire I have used approx 10m.
2026幎6æ14æ¥
Ceiling Tiles UK ããã®åç
Hi Edward,
Thank you for your fantastic 5 star review! âââââ
We're delighted to hear that your kit arrived complete with everything you needed and that you found it easy to install ðð§
We also really appreciate your feedback regarding the amount of wastage and the suspension wire supplied. Our website does offer a range of wastage options, including no waste, 5%, 10%, and 20%+ to help customers choose the most suitable quantity for their project. The suspension wire is currently supplied in 150m rolls, but your comments are valuable feedback and something we will review. ð
Thank you again for taking the time to share your experience with us. We truly appreciate your custom and hope you enjoy your finished installation! ðŠâš
Best wishes,
Lisa & the CTUK Team
Ceiling Tiles UK ããã®åç
Hi Kevin,
Thanks for taking the time to share your fab 5 âââââreview!
We're delighted to hear that you found our website easy to use and that your order arrived quickly and well packaged. ððŠ
Providing a smooth ordering experience and ensuring our products arrive safely are both things we take great pride in, so it's wonderful to know we delivered on both. ððŒ
Thank you for choosing Ceiling Tiles UK. We really appreciate your support and hope to assist you again in the future! ð©µ
Best wishes,
Lisa & the CTUK Team
I received items very quickly and veryâŠ
I received items very quickly and very good quality, exactly the they said on the description. ð
2026幎6æ3æ¥
Ceiling Tiles UK ããã®åç
Hi Daniel,
Thank you for your fantastic 5 star review! âââââ
We're delighted to hear that your order arrived quickly ððŠ and that you were pleased with the quality of the items received. ððŒââïž It's great to know the products met your expectations and matched the description provided. ððŒ
Thank you for choosing Ceiling Tiles UK, and we hope to be able to help you again in the future! ð§¡
All the best,
Lisa & the CTUK Team
Easy to use website helping to find theâŠ
Easy to use website helping to find the correct replacement ceiling tiles. Service great, kept informed regarding delivery both with a phone call and email.
Even called to check the delivery was ok once delivered.
2026幎6æ11æ¥
èªçºçãªã¬ãã¥ãŒ
Ceiling Tiles UK ããã®åç
Hi Simon,
Thank you for taking the time to leave such a fantastic review! âââââ
We're really pleased to hear that you found our website easy to use and that it helped you identify the correct ceiling tiles. ð·ð»
It's great to hear that our team kept you updated throughout. We're pleased that the updates and follow-up call from Meg helped provide peace of mind. ððŒââïž
We pride ourselves on delivering excellet customer service so this is a really lovely review to read.
Many thanks again and we look forward to helping you again in the future. ð
Best wishes,
Lisa & the CTUK Team
From placing the order to delivery
From placing the order to delivery. This has been an excellent service even special mention for the after sales call from Tara to check everything landed safely
2026幎6æ10æ¥
èªçºçãªã¬ãã¥ãŒ
Ceiling Tiles UK ããã®åç
Hi Mohamed,
Thank you for taking the time to leave an amazing 5 âââââ review!
We're delighted to hear that you had an excellent experience from placing your order through to delivery. ð
It's great to know that the support and communication you received from both Tara ðð»ââïž and Meg ðð»ââïžthroughout the process helped ensure everything arrived safely and as expected. ðŠ
Thank you for choosing Ceiling Tiles UK for your gridwork requirements. We really appreciate your feedback and will be sure to share your kind comments with the team members who assisted you. ð
We look forward to helping you again in the future! ð®
All the best,
Lisa & the CTUK Team
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