Chancellors - Bicester レビュー 

429
TrustScore 5段階評価の4.5

4.7

46 Market Square, OX26 6AJ Bicester, GB


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レビュアーのコメントを見てみましょう

5つ星のうち5の評価

We had Chante show us around our dream house which then materialised into us being successful in renting it. From the first phone call, Chante was professional and warm in her interactions and built t... もっと見る

5つ星のうち5の評価

We have rented with chancellors for the last 3 years and it's been so easy! Any time we've had maintenance issues in our flat, Gabriella Moreira has acted quickly to get it resolved for us. They hav... もっと見る

企業が回答しました

5つ星のうち5の評価

Currently we are Chancellors tenants until the end of April and recently went through a very stressful time after receiving a Section 21 notice. While we searched for our next home on our own (our n... もっと見る

企業が回答しました

5つ星のうち5の評価

Zsofia Szam has been amazing the whole way through the process. She's knowledgeable, responds fast and chases up for any answer we need. Not all letting agents are this good and I'm very happy w... もっと見る

企業が回答しました


企業情報

  1. 不動産業

当該企業による記述

One of the country’s leading independent estate agents, The Chancellors Group of Estate Agents operates across its extensive and ever-expanding network of branches in London, Berkshire, Buckinghamshire, Surrey, Oxfordshire, Hampshire, Herefordshire, Wiltshire and Mid Wales. With over 200 years’ experience in the property sector and as a winner of a multitude of industry awards, we have the expertise to cover all of your property needs.

Chancellors

当該企業による記述

About Us
One of the country’s leading independent estate agents, The Chancellors Group of Estate Agents operates across its extensive and ever-expanding network of branches in London, Berkshire, Buckinghamshire, Surrey, Oxfordshire, Herefordshire and Mid Wales. With over 200 years’ experience in the property sector and as a winner of a multitude of industry awards, we have the expertise to cover all of your property needs.
What We Do
Combining the latest in IT solutions and marketing expertise with the traditional values of customer service, we offer the following services: Residential property sales and lettings Commercial property sales and lettings Corporate lettings Student lettings New homes Land and development Property management Property investment and market advice
Our Service to You
Whichever property service you require, you will receive the same professional and experienced approach from us. We offer: Offline marketing Online marketing Premium marketing Regular updates and client contact Proactivity through our dedicated call centre, e-mails, text messages and deal progression A local branch supported by a wide branch network and support teams at head office Complete moving package including our legally prepared service, financial services, surveying, removals and refurbishment

連絡先

4.7

優良

TrustScore 5段階評価の4.5

429件のレビュー

5つ星
4つ星
3つ星
2つ星
1つ星

顧客にレビューを依頼しています

この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。

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この企業のTrustpilot 利用方法

レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。

4.7

すべてのレビュー

(429)

過去12か月のレビュー数: 1,566

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Trustpilot に参加している企業は、インセンティブを提供したり、レビューを非表示にするためにお金を払ったりすることは許可されていません。レビューはレビュアーの個人的な意見で、Trustpilot のものではありません。詳細はこちら

5つ星のうち5の評価

Highly recommended

My experience with Chancellors has been great. Chelsey Mitchell, the Property Manager who manages our property, has been consistently courteous, responsive, and very helpful. Highly recommended.

2025年9月23日
Chancellors - Bicester ロゴ

Chancellors - Bicester からの回答

We are so pleased that you enjoyed your experience with us and left this great review. We are sure that the team will enjoy this positive feedback so we will make sure to pass it onto them.

5つ星のうち5の評価

Excellent service

I am very pleased with Chelsey as a landlord. They are highly responsive, friendly and professional. Always responds to my emails swiftly and clearly. I would recommend Chancellors to anyone.

2025年9月22日
Chancellors - Bicester ロゴ

Chancellors - Bicester からの回答

We are very pleased to hear that you are happy with our services. It's great to know that you find our team responsive, friendly, and professional. We appreciate your recommendation!

5つ星のうち5の評価

Alagie Deen was fantastic help

Alagie Deen was my port of call at Chancellors, Bicester and he was fantastic. So helpful, so attentive and really understood me, my needs and wants with renting a property. He couldn’t have worked harder for me and I’m so grateful for all his help and friendly approach

2025年9月20日
Chancellors - Bicester ロゴ

Chancellors - Bicester からの回答

We're happy to hear that our team member was so helpful and attentive during your property rental experience. We appreciate you acknowledging their dedication to understanding your needs. Thank you for your positive feedback!

5つ星のうち5の評価

Was very good at communicating and…

Was very good at communicating and securing me a room

2025年9月12日
Chancellors - Bicester ロゴ

Chancellors - Bicester からの回答

We are so pleased that you enjoyed your experience with us and left this great review. We are sure that the team will enjoy this positive feedback so we will make sure to pass it onto them.

5つ星のうち5の評価

It's been a great pleasure working with…

It's been a great pleasure working with Chelsey, our property manager. Always responsive, courteous, efficient, and overall very helpful!

2025年9月2日
Chancellors - Bicester ロゴ

Chancellors - Bicester からの回答

We are so pleased that you enjoyed your experience with us and left this great review. We are sure that the team will enjoy this positive feedback so we will make sure to pass it onto them.

5つ星のうち5の評価

Helpful, Professional, and Reliable Team

I had some difficulty finding agents who would follow up properly, but Deen was excellent—very diligent in sending me properties that matched what I was looking for. On the viewing day, Zsofia was punctual, friendly, and professional. She was flexible in arranging a time that suited my schedule, and when I had trouble finding the property, she was patient and helpful in guiding me. Overall, I’m very happy with the service from both Deen and Zsofia.

2025年9月1日
Chancellors - Bicester ロゴ

Chancellors - Bicester からの回答

Thank you for leaving us this great review, we will be sure to pass this fantastic feedback onto the relevant teams. We are delighted that you had such a great experience with us.

5つ星のうち5の評価

Very good experience so far with this…

Very good experience so far with this Estate Agency, particulary with Chelsey Mitchell who has been very helpful and professional.

2025年8月22日
自発的なレビュー
Chancellors - Bicester ロゴ

Chancellors - Bicester からの回答

We are so pleased that you enjoyed your experience with us and left this great review. We are sure that the team will enjoy this positive feedback so we will make sure to pass it onto them.

5つ星のうち5の評価

Zsofia was so lovely and helpful!

Zsofia was so lovely every time I spoke to her and was so informative and helpful during the process.

2025年8月21日
Chancellors - Bicester ロゴ

Chancellors - Bicester からの回答

We are so pleased that you enjoyed your experience with us and left this great review. We are sure that the team will enjoy this positive feedback so we will make sure to pass it onto them.

5つ星のうち5の評価

Deen was a fabulous agent,very helpful…

Deen was a fabulous agent,very helpful and in my opinions he deserves more than 5 stars!He is one of this stars!
Kind regards,
Catalin and Claudia Budu

2025年8月20日
Chancellors - Bicester ロゴ

Chancellors - Bicester からの回答

We are so pleased that you enjoyed your experience with us and left this great review. We are sure that the team will enjoy this positive feedback so we will make sure to pass it onto them.

5つ星のうち5の評価

The company are efficient and on hand…

The company are efficient and on hand to answer and help with tenancy queries and support. Highly recommend them. Will Jones had assisted my queries quickly.

2025年8月6日
Chancellors - Bicester ロゴ

Chancellors - Bicester からの回答

We are so pleased that you enjoyed your experience with us and left this great review. We are sure that the team will enjoy this positive feedback so we will make sure to pass it onto them.

5つ星のうち5の評価

Prompt response to calls and emails

Prompt response to calls and emails. Amazing tune on the phone.

2025年7月31日
Chancellors - Bicester ロゴ

Chancellors - Bicester からの回答

We are so pleased that you enjoyed your experience with us and left this great review. We are sure that the team will enjoy this positive feedback so we will make sure to pass it onto them.

5つ星のうち5の評価

Professional & Polite Agency with high standards

As a landlord it’s important to me that my property is in the right hands when being managed for rental, not only because it is a business, but because I am also sentimental about my house.
I recently moved over to Chancellors, after spending many years with another local letting agent that unfortunately had let their standards slip. It was a big decision for me to make this move and I felt quite anxious about it all. I needn’t have worried so much, as the team at Chancellors in Bicester handled everything swiftly and were very professional.
Everyone that I have had contact with, has been very polite and friendly and couldn’t do enough to make the whole process of moving to their agency and finding new tenants as smooth as possible.
The processes they have in place from marketing to tenants moving in, are beyond what I am used to and I have been very impressed. I feel happy that my property is in excellent hands being managed and we have lovely tenants in place.
Thank you everyone for all your hard work and support.

2025年6月23日
自発的なレビュー
Chancellors - Bicester ロゴ

Chancellors - Bicester からの回答

Thank you for leaving us this great review, we will be sure to pass this fantastic feedback onto the relevant teams. We are delighted that you had such a great experience with us.

5つ星のうち5の評価

I’m new to the renting space…

I’m new to the renting space (previously owned). So when I set out to find a space to rent I was a little overwhelmed and surprised by the market. I can only speak to my own experience with two letting agencies. The first of which was abrupt, rude, and was clear they didn’t want to give me the time of day. The second? Unbelievably kind and understanding. Led with professional expertise that immediate put me at ease and made me trust her. After 3 viewings, and no sign of annoyance from Zsofia, I found my perfect place and made an offer. I had a few things I was worried about and they were handled with care. I felt listened to. I felt like it was all in hand. Zsofia from Chancellors deserves all the praise.

Companies are represented by the people they hire and employ. Zsofia was a great choice by her employer. I never felt like a nuisance to her. I can be quite anxious but she really made me feel like she was in control and not to worry. I’m glad I trusted her. We need more like her in this industry.

2025年7月30日
Chancellors - Bicester ロゴ

Chancellors - Bicester からの回答

Thank you for this wonderful review. We are pleased that you had such a positive experience with us, and we will share this feedback with the relevant teams.

5つ星のうち4の評価

Chelsey has been great at responding

Chelsey has been great at responding and working with us to address issues and it is because of her that I give a 4 star rating. However, I am not impressed with the speed or quality of managing property needs such as repairs, maintenance and replacement of equipment. There is too much managed through emails (you have lost the personal, immediate service that I had a few years ago) and it takes way too long and it is excessively expensive to use your 'contractors' who are clearly taking advantage for pricing. If it was not for Chelsey, the rating would be 2-3 stars

2025年7月25日
Chancellors - Bicester ロゴ

Chancellors - Bicester からの回答

Thank you for your feedback. We're really pleased to hear that your experience with Chelsey was great however, we’re sorry to hear that the overall service hasn’t met your expectations, particularly around maintenance and contractor management. Your comments are valuable, and we’ll be reviewing them closely to improve both the speed and quality of our service.

5つ星のうち5の評価

Sofia is fantastic

Sofia is fantastic. She replies to my emails straight away. She is very helpful and understanding.

2025年7月11日
Chancellors - Bicester ロゴ

Chancellors - Bicester からの回答

Thank you for this wonderful review. We are pleased that you had such a positive experience with us, and we will share this feedback with the relevant teams.

5つ星のうち5の評価

It was an extremely organized and…

It was an extremely organized and professional letting experience.
I am very grateful for the help I received from Zsofia. I was impressed by how smooth the entire process was from the initial contact to the house viewing, application, and agreement.

2025年7月9日
Chancellors - Bicester ロゴ

Chancellors - Bicester からの回答

Thank you for leaving us this great review, we will be sure to pass this fantastic feedback onto the relevant teams. We are delighted that you had such a great experience with us.

5つ星のうち5の評価

A great experience, couldn't ask for more

I've had a great experience with Zsofia at Chancellors. She was always available or called back/emailed quickly, she provided me with all the information I needed, she was flexible with arranging viewings and above all just very positive and helpful! She's made me feel like a valued client, which is not always the case in the lettings market as a tenant. I couldn't have asked for more, just perfect. It's really made me respect Chancellors Bicester and has helped the process for me.

2025年7月8日
Chancellors - Bicester ロゴ

Chancellors - Bicester からの回答

Thank you for leaving us this great review, we will be sure to pass this fantastic feedback onto the relevant teams. We are delighted that you had such a great experience with us.

5つ星のうち5の評価

Chancellors Bicester always managed to…

Chancellors Bicester always managed to find me a good tenant playing good rents with no gaps maximising the income but more importantly, good tenants to look after the property backed up by a good property management team who are proactive and lead me to run my business. Special thanks goes to Chelsey in the property team for managing the smooth transition between tenants last month - thank you

2025年6月27日
Chancellors - Bicester ロゴ

Chancellors - Bicester からの回答

Thank you for leaving us this great review, we will be sure to pass this fantastic feedback onto the relevant teams. We are delighted that you had such a great experience with us.

5つ星のうち4の評価

Excellent work done

Excellent work done

2025年6月27日
Chancellors - Bicester ロゴ

Chancellors - Bicester からの回答

Thank you for leaving us this great review, It would mean a lot to the team if you would consider increasing your rating to 5 stars. In the meantime, we will be sure to pass this fantastic feedback onto the relevant teams. Many thanks

5つ星のうち5の評価

Great service

Great service, attentive and quick to reply. Very helpful. (Zsofia was my contact and great!)

2025年6月24日
Chancellors - Bicester ロゴ

Chancellors - Bicester からの回答

Hi Chris, we are so pleased that you enjoyed your experience with us and left this great review. We are sure that the team will enjoy this positive feedback so we will make sure to pass it onto them.

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