I had a really positive experience with Charleston Financial Services from start to finish. Steven, who I initially dealt with, was incredibly professional, knowledgeable, and made the whole proce... ãã£ãšèŠã
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Connie Elam is an outstanding case manager/senior. Not only has she pulled a rabbit out of her hat (earning a nickname of Harry Potter) she then pulled a dinosaur with an upgraded nickname of Dumb... ãã£ãšèŠã
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It was OK but I didn't get the personal touch with the attention to my personal circumstances that I had in the past. Just not like my experience was a few years ago when I dealt with one person who w... ãã£ãšèŠã
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This is my fourth property transaction with the team they are great - always attentive / knowledgeable/ helpful and always call you back! Highly recommended and will be hoping to do more again with th... ãã£ãšèŠã
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Charleston Financial is an experienced mortgage broker, specialising in all types of commercial and personal finance for consumers and businesses We provide access to main stream and niche market products offering a broad range of options to suit businesses and individuals seeking funding for the following:- * Commercial Mortgages * Bridging Finance * Buy To Let * Development & Refurbishment Finance * Secured loans In addition, we offer: * Invoice Finance and Factoring * Residential mortgages * Insurance * Conveyancing solicitor services We also accept business from intermediaries on a packaged or purely introduction basis, and offer generous commission packages Please call us on 01908 597 811 for more information.
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9 Copperhouse Court, MK7 8NL, Milton Keynes, è±åœ
- 01908 597 811
- enquiries@charleston.co.uk
- www.charleston.co.uk
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Communication with me was poor
2026幎5æ26æ¥
I had a really positive experience withâŠ
I had a really positive experience with Charleston Financial Services from start to finish. Steven, who I initially dealt with, was incredibly professional, knowledgeable, and made the whole process feel straightforward and stress-free. He took the time to explain everything clearly and made sure I felt confident in every step.
The rest of the team was also helpfulâConnie, Adriana, and Josh all played a part in making things run smoothly. They were responsive, friendly, and always willing to go the extra mile to answer any questions or provide support when needed.
Overall, Iâm really impressed with the level of service and communication I received. I wouldnât hesitate to recommend Charleston Financial Services to anyone looking for reliable and supportive guidance.
2026幎5æ22æ¥
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Charleston Financial Services Limited ããã®åç
Dear Katie,
What fantastic feedback! Thank you so much for taking the time to leave us a review.
We're thrilled to hear how pleased you were with the service you received from Steve, Connie, Adriana & Josh. It's great to hear you'd recommend us to others too!
Thank you for your business, we hope to hear from you again soon.
Kind Regards,
The Team @ Charleston FS
This is my fourth property transactionâŠ
This is my fourth property transaction with the team they are great - always attentive / knowledgeable/ helpful and always call you back! Highly recommended and will be hoping to do more again with the team
2026幎5æ12æ¥
Charleston Financial Services Limited ããã®åç
Dear Nasreen,
Thank you so much for your fantastic feedback!
We are delighted to hear how happy you've been with the service you've received from the team, and that you'd recommend us to others!
Thank you for your business. We look forward to working with you again in the future.
Kind Regards,
The Team @ Charleston FS
Did a good job without any fuss !
2026幎5æ8æ¥
Charleston Financial Services Limited ããã®åç
Dear Robert,
Thank you so much for your 5-star review!
We're thrilled to hear how happy you were with the service you received from the team.
Thank you for choosing Charleston, we hope to hear from you again soon.
Kind Regards,
The Team @ Charleston FS
Unhelpful in every possible way.
2026幎4æ17æ¥
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Charleston Financial Services Limited ããã®åç
Dear Polina,
Thank you for your feedback.
Weâre very sorry to hear that youâre dissatisfied with our service.
I can see that you were provided with a quotation. May we ask whether the concern was with the rate offered, or if there was another aspect of the service you were unhappy with?
Our Head of Sales, Andrew Blackwell, has attempted to contact you but has so far been unable to reach you. We would really welcome the opportunity to discuss this with you further by phone.
Please contact Andrew on 01908 972 491 at your earliest convenience so that we can do our best to put things right.
Kind Regards,
The Team @ Charleston FS
Always friendly and helpful
Always friendly and helpful, professional approach.
2026幎4æ23æ¥
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Charleston Financial Services Limited ããã®åç
Thank you so much for leaving such a nice review. We're thrilled to receive such positive feedback!
Thank you for choosing Charleston, we truly appreciate your business.
Kind Regards,
The Team @ Charleston FS
Thanks James C!
James C. Helped me with finding out what was available for us to with various options based on our property portfolio. He was diligent, friendly and organised and appreciated his professionalism. Thanks James!
2026幎4æ20æ¥
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Charleston Financial Services Limited ããã®åç
Dear Arifa,
Thank you so much for your 5-star review!
We're thrilled to hear how pleased you were with the service from James.
Thank you for choosing Charleston, we truly appreciate your business.
Kind Regards,
The Team @ Charleston FS
Quick service
The service was really fast and on the spot , the executive gave me the mortgage rate within few minutes but was 2nd highest on my list .
2026幎4æ9æ¥
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Charleston Financial Services Limited ããã®åç
Dear Mayank,
Thank you for your positive review. We're so pleased to hear how happy you've been with your experience so far.
Thank you for choosing Charleston. We truly appreciate your business.
Kind Regards,
The Team @ Charleston FS
Charleston Finance were very good
Charleston Finance were very good at finding us the best deals available and supported us throughout the entire process, checking in regulary. Will use their services again in the future
2026幎4æ3æ¥
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Charleston Financial Services Limited ããã®åç
Dear Joseph and Joanna,
Thank you so much for leaving such a nice review. We're thrilled to receive such positive feedback!
Thank you for your business, We're really looking forward to working with you again in the future.
Kind Regards,
The Team @ Charleston FS
Great all round experience.
Steve, Gwyn & Georgina were all fantastic to work with and had the patience of saints answering all my stupid questions (in a language I could understand instead of industry jargon).
2026幎4æ8æ¥
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Charleston Financial Services Limited ããã®åç
Dear Ian,
Thank you so much for your wonderful review!
It's so good to hear how happy you were with the service you received from, Steve, Gwyn, and Georgina.
Thank you for choosing Charleston.
Kind Regards,
The Team @ Charleston FS
Fast response
2026幎3æ30æ¥
Charleston Financial Services Limited ããã®åç
Thank you so much for your review. We're thrilled to receive such positive feedback!
Thank you for choosing Charleston, we hope to work with you again soon.
Kind Regards,
The Team @ Charleston FS
Thank you so much your wonderfulâŠ
Thank you so much your wonderful service, we recently bought the property which your company make for us very easy with fast process to buy this property
2026幎3æ1æ¥
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Charleston Financial Services Limited ããã®åç
Dear Ziya,
Thank you so much for your 5 star review. We're thrilled to receive such lovely feedback!
Thank you for entrusting us to secure your mortgage. Please don't hesitate in reaching out to us for any future needs, we'd love to work with you again.
Kind Regards,
The Team @ Charleston FS
100 % recommend their service âŠ
My experience to them are amazing,they really helpful ,they answer you as quickly as as they can,they do their best to explain something really well
2026幎3æ11æ¥
Charleston Financial Services Limited ããã®åç
Dear Artan,
Thank you so much for your 5 star review!
Its great to hear how pleased you were with our service and that you would recommend us to others.
Thank you for choosing Charleston, we hope to hear from you again soon.
Kind Regards,
The Team @ Charleston
An excellent service
An excellent service. Great communications and kept appraised of the whole process from start to finish. Will definitely use their services again and would highly recommend them.
2026幎3æ2æ¥
Charleston Financial Services Limited ããã®åç
Dear Hamish,
Thank you so much for your fantastic review!
We're so pleased to hear how happy you were with the service you received from the team, and that you will be using us again in the future.
Thank you for choosing Charleston, we look forward to working with you again.
Kind Regards,
The Team @ Charleston FS
Great experience dealing with Chris & Nikki
Great experience dealing with Chris Kennedy and Nikki Cutler. They were so efficient but also supportive. Chris gave me excellent information which helped my decision-making and choices. Nikki finalised the process, and it was such a pleasure dealing with these two. I highly recommend Charleston Financial.
2026幎2æ5æ¥
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Charleston Financial Services Limited ããã®åç
Dear Kweku,
Thank you so much for your fantastic review! We're thrilled to receive such positive feedback and it's great to hear you'd recommend us to others.
Thank you for choosing Charleston, we look forward to working with you again in the future.
Kind Regards,
The Team @ Charleston FS
Amazing firm
Amazing firm, did a few mortgages with them now and I have been immensely impressed with this firm
2026幎2æ3æ¥
Charleston Financial Services Limited ããã®åç
Dear Mr Imam,
Thank you so much for taking the time to leave us a review! We're thrilled to receive such positive feedback about our service.
Thank you for choosing Charleston, we truly appreciate your business.
Kind Regards,
The Team @ Charleston FS
Charleston Financial Services Limited ããã®åç
Dear David,
Thank you so much for your 5 star review. We're thrilled to hear that you found our service 1st class!
Thank you for choosing Charleston, we hope to hear from you again soon.
Kind Regards,
The Team @ Charleston FS
Helpful, professional staff
The process was simple, starting with with my online enquiry. The case manager rang me the next day and discussed my requirements and sent me the best mortgage option. From there on, transferring my case to the underwriter, applying for the mortgage, carrying out the survey, legal process and to the completion stage, which happened quite speedily. What I appreciate most is that I was able to approach the relevant staff member with my queries without having to wait on the line for about 30 minutes, and the professional and helpful manner and attitude in which they helped us to connect with the lender to receive the funds we required. We sure will recommend Charleston Financial Services to my friends and we will approach them again for future mortgages.
2025幎11æ14æ¥
Charleston Financial Services Limited ããã®åç
Dear Bernard,
Thank you so much for taking the time to share such a detailed and positive review.
Weâre delighted to hear that you found the process straightforward and efficient. Itâs especially rewarding to know that our teamâs accessibility, professionalism, and clear communication made a real difference to your experience, as we pride ourselves on being responsive and supportive at every stage. It's also great to hear that you'd recommend us to others too.
We look forward to assisting you again with any future mortgage needs. Thank you once again for choosing Charleston.
Kind Regards,
The Team @ Charleston FS
Had a great experience with Charleston.
Had a great experience with Charleston.
Special thanks to Myles Wheeler for all his support throughout the process. He was extremely patient, always helpful, and worked hard to secure us the best deal. He was also very accommodating when changing mortgage products, which involved a lot of extra work.
Highly recommend!
2025幎12æ10æ¥
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Charleston Financial Services Limited ããã®åç
Dear Cha,
Thank you for your fantastic review!
Weâre so pleased to hear that you had a great experience with Charleston and that Myles provided such outstanding support throughout your mortgage journey. Weâll be sure to pass on your kind words to Myles.
Thank you for choosing Charleston, we wish you all the very best for the future.
Kind Regards,
The Team @ Charleston FS
Charleston offers exactly the service one wants
Tom Whelam at Charleston was extremely helpful throughout the process of obtaining a mortgage. He answered all queries quickly and made sure the whole process was smooth and time efficient. Josh McLoughlin and Ellie Haddon were equally helpful, friendly and attentive throughout too. Thank you Charlston for offering exactly the service one requires when dealing with a mortgage.
2025幎11æ30æ¥
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Charleston Financial Services Limited ããã®åç
Dear Carol,
Thank you very much for taking the time to share such a positive review!
Weâre delighted to hear that Tom was extremely helpful and that he, along with Josh and Ellie, made the mortgage process smooth, efficient, and stress-free for you.
Providing clear communication and attentive service is exactly what we strive for, so itâs wonderful to know this was your experience.
Thank you for choosing Charleston, we hope to hear from you again soon.
Kind Regards,
The Team @ Charleston FS
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