My husband ordered 3 tracksuits they turned up looking nothing like the photo and are absolute rubbish quality , they cost him £109 for the 3 and are of shein quality.. company will only refund if we... ãã£ãšèŠã
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My order took ages to arrive so had to buy another dress for the occaison. I tried to return the dress but would have had to send and pay to China. This is not a UK company. Eventualky settled for a... ãã£ãšèŠã
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Ordered a waterproof jacket in Medium and found it well made but a little tight under the arms. Contacted by email and received a quick response to be able to get the same item in large with no furth... ãã£ãšèŠã
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I ordered a cream jumper, lightweight for summer. Turned out to be absolutely poor quality the kind that you would wear under your clothes. The second item was not as bad, but cost 35 pounds but is pr... ãã£ãšèŠã
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Shein quality⊠a pile of poo
My husband ordered 3 tracksuits they turned up looking nothing like the photo and are absolute rubbish quality , they cost him £109 for the 3 and are of shein quality.. company will only refund if we return package back to Asia this will cost more than the tracksuits cost .. he has not used this credit card for a long time until this purchase and coinsidently his card was used today fraudulently online at Nike âŠGave one star as no option for zero stars
2026幎3æ17æ¥
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My order took ages to arrive so had toâŠ
My order took ages to arrive so had to buy another dress for the occaison. I tried to return the dress but would have had to send and pay to China. This is not a UK company. Eventualky settled for a very small refund but woyld never use this company again.
2026幎1æ24æ¥
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Cherish Co ããã®åç
Dear Kate,
Weâre sorry to hear that your experience did not meet your expectations, especially regarding the delivery time and return process.
We understand the situation was not ideal, and we appreciate your cooperation in accepting the partial refund as a resolution. Our team always aims to offer fair solutions based on each case and our policies.
Your feedback is important to us, and we will continue working on improving both our delivery times and overall customer experience.
Kind regards,
Cherish & Co Support Team
The items are Shien quality
I ordered a cream jumper, lightweight for summer. Turned out to be absolutely poor quality the kind that you would wear under your clothes. The second item was not as bad, but cost 35 pounds but is probably worth 5 pounds
2026幎3æ4æ¥
èªçºçãªã¬ãã¥ãŒ
Cherish Co ããã®åç
Hi Samiah,
Weâre very sorry to hear that the items did not meet your expectations. We completely understand how disappointing this must be.
Could you please provide or confirm the email address you used for your order so we can locate your details and assist you further? Once we have this, weâll review your case and offer an appropriate resolution, including compensation.
Thank you for your patience, and we look forward to resolving this for you.
Kind regards,
Cherish & Co Support Team
One star by default.
One star by default.
Not turned up yet but they wanted a review.
Well my review is I shall not be using them again.
Order confirmed by them on 24th February and monies paid.
March 11th nothing.
Itâs too late for me to use too now,
Poor service.
2026幎3æ11æ¥
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Cherish Co ããã®åç
Hi Wayne,
Weâre very sorry to hear about your experience and completely understand your frustration, especially with the delay and timing of your order. This is certainly not the experience we want for our customers.
Please wait for our email, which we will send to the email address used for your purchase. There, youâll be able to review the latest update on your order, and we will assist you further.
Thank you for your patience, and we truly appreciate your understanding.
Kind regards,
Cherish & Co Support Team
Terrible company
Terrible company. Had updates to show this has been delivered and had not left the warehouse....when it di arrive 4 weeks later really poor quality.
They have not responded when I have asked for return address.
Do not buy from here.
2026幎3æ8æ¥
èªçºçãªã¬ãã¥ãŒ
Cherish Co ããã®åç
Dear Nikki,
Weâre very sorry to hear about your experience and completely understand your frustration. This is not the level of service we aim to provide.
Could you please provide your order number so we can review your case, confirm the delivery details, and provide you with the correct return address? Once we have this information, weâll do our best to resolve the issue as quickly as possible.
Thank you for your patience, and we hope to make this right.
Kind regards,
Cherish & Co Support Team
I ordered a two piece red suit on 26thâŠ
I ordered a two piece red suit on 26th Feb and it still hasn't arrived and then I received a messaged saying its been delivered and would I do a review?
I haven't recieved anything????
2026幎3æ7æ¥
èªçºçãªã¬ãã¥ãŒ
Cherish Co ããã®åç
Dear Debbie,
Weâre very sorry to hear about this confusion and completely understand your concern.
Please wait for our email, which we will send to the address you used when placing your order. In that email, weâll review your order details and provide the correct information about your delivery.
Thank you for your patience, and weâll make sure to resolve this as quickly as possible.
Kind regards,
Cherish & Co Support Team
Scam company
Scam company. Not UK based dispatches from China. 24hour cancellation but you will never get a refund.
2026幎2æ24æ¥
èªçºçãªã¬ãã¥ãŒ
Cherish Co ããã®åç
Hi Fiona,
Weâre sorry to hear about your experience and understand your concerns.
We would like to clarify that we are fully transparent about our policies, which are clearly stated on our website, including our shipping process and cancellation terms. As an international online store, some of our products are shipped from overseas to offer a wider selection at competitive prices.
We appreciate your feedback and remain committed to improving our service and communication.
Kind regards,
Cherish & Co Support Team
Really great service
Really great service - customer service very good and generous along with being supportive, there is some wait for the clothes to arrive however but they notify in advance.
2026幎2æ24æ¥
èªçºçãªã¬ãã¥ãŒ
Cherish Co ããã®åç
Hi Jonathan,
Thank you very much for your kind feedback!
Weâre happy to hear that you had a great experience with our customer service and that our team was able to support you throughout your order. We also appreciate your understanding regarding the delivery time.
At the same time, we sincerely apologize for the late notification about the shipping timeline. We are continuously working to improve our communication so customers are informed as early and as clearly as possible.
Thank you again for your patience and supportâwe truly appreciate it and hope to serve you again at Cherish & Co.
Warm regards,
Cherish & Co Support Team
Top online koopervaring en een hele mooi jas!
Ik heb de 'Alan | Menâs Trendy Windproof Bomber Jacket with Ribbed Cuffs' besteld. Ik ben oprecht super blij met deze Bomber Jas. Het is alvast voor de lente en ik blij met verrast met de kwaliteit. Ik werd ook goed op de hoogte gehouden over de status van mijn pakketje.
Al met al een fijne koopervaring, bedankt Cherish & Co!
2026幎2æ22æ¥
èªçºçãªã¬ãã¥ãŒ
Cherish Co ããã®åç
Dear Boy,
Thank you so much for your wonderful feedback!
Weâre delighted to hear that you love the Alan | Menâs Trendy Windproof Bomber Jacket with Ribbed Cuffs and that the quality met your expectations. Itâs also great to know that our shipping updates kept you well-informed throughout the processâproviding a smooth and transparent shopping experience is very important to us.
We truly appreciate your support and kind words. We hope you enjoy wearing your new jacket this spring, and we look forward to serving you again at Cherish & Co.
Warm regards,
Cherish & Co Support Team
Please please do not order from here
Please please do not order from here. I ordered a £60 jacket and its honestly the worst thing i have ever seen! The material is terrible, nothing like the images. They then send me another one, different design, around the same price and i didnt think it could get worst but it did, it was nasty! Please save your money! £60 wasted!
2026幎2æ1æ¥
èªçºçãªã¬ãã¥ãŒ
Cherish Co ããã®åç
Hello Rachael,
Weâre very sorry to hear about your experience and understand how disappointing this must have been.
Please check your email inbox at the address used when placing your order, as weâve sent you a follow-up message to assist you further regarding this issue.
Thank you for bringing this to our attention.
Kind regards,
Cherish and Co Team
They Lie!!they sent email today I recived coat I neve did !!scam scam scam !!!!
They Lie!!! Coat was NOT delivered!!! Never recived NO parcel from them !!! Lies lies and lies !!!!
2026幎2æ6æ¥
èªçºçãªã¬ãã¥ãŒ
Cherish Co ããã®åç
Hello Anya,
Weâre sorry to hear about your concerns and understand how frustrating this situation must be.
To allow us to check the delivery status and investigate this properly, we kindly ask that you contact us directly and provide your order number and the email address used when placing the order.
Once we have these details, weâll be able to review the case and assist you further.
Kind regards,
Cherish and Co Team
ordered a jacket on 22nd jan no updatesâŠ
ordered a jacket on 22nd jan no updates since then almost been two weeks have never experienced service like this before . really want the jacket now
2026幎2æ4æ¥
èªçºçãªã¬ãã¥ãŒ
Cherish Co ããã®åç
Hello Ella,
Weâre sorry to hear about the lack of updates and understand how concerning this must be, especially when youâre waiting for your order.
Weâd like to check the status of your jacket for you. Please contact us directly and provide your order number and the email address used when placing the order, so we can look into this and assist you further.
Thank you for bringing this to our attention.
Kind regards,
Cherish and Co Team
THIS IS A SCAM CHINESE COMPANY
THIS IS A SCAM CHINESE COMPANY. BEWARE.
They pretend to be UK based, abd ship out from China, they show you 1 thing and sell you another, when you complain the customer service is very polite, but will never actually give you a refund. They offer upto 30% or to get something else from the website.
I ordered a leather jacket which it clearly stated, I reciveed a plastic one. Shocking, blatant scam.
Contact your bank and tell them what happened. Get this funking bustard shut down.
2026幎1æ26æ¥
èªçºçãªã¬ãã¥ãŒ
Cherish Co ããã®åç
Hello Shabil,
Weâre sorry to hear about your experience and understand how upsetting this situation has been.
We have sent you an email to the email address used when placing your order to follow up on this matter and discuss the next steps. Please kindly check your inbox and spam/junk folder for our message, and feel free to reply directly so we can assist you further.
We would like the opportunity to review this with you and work toward a resolution.
Kind regards,
Cherish and Co Team
The jacket I received was the wrongâŠ
The jacket I received was the wrong colour and didnât look like the photo. Iâve emailed twice for a refund but have had no response. Order 1609.
2026幎2æ2æ¥
èªçºçãªã¬ãã¥ãŒ
Cherish Co ããã®åç
Hello Mrs McCrory,
Thank you for bringing this to our attention, and weâre very sorry for the inconvenience caused.
We have noted Order #1609 and will be sending you an email shortly to follow up and ensure this issue is resolved as quickly as possible. Please check your inbox (and spam folder, just in case) for our message, where weâll outline the next steps to fix this.
Thank you for your patience, and we appreciate the opportunity to resolve this for you.
Kind regards,
Cherish and Co Team
Great quality jacket
Ordered a jacket for my husband, it took a little longer than expected to arrive but I received email updates. Lovely jacket, my husband is. Very happy with it. Very good quality and was exactly what I ordered.
2026幎1æ8æ¥
èªçºçãªã¬ãã¥ãŒ
Cherish Co ããã®åç
Hello Mrs. S Ryan,
Thank you very much for taking the time to share your feedback. Weâre glad to hear that you were kept informed during delivery and that your husband is happy with the jacket and its quality.
We truly appreciate your support and kind words.
Kind regards,
Cherish and Co Team
I have asked for a refund several timesâŠ
I have asked for a refund several times for a jacket I bought but no response from the company. Delivery took ages and the jacket was different to the pictures on the website. Do not buy from this company.
2026幎1æ29æ¥
èªçºçãªã¬ãã¥ãŒ
Cherish Co ããã®åç
Hello Tom,
Weâre very sorry to hear about your experience and understand how frustrating this must have been.
Please check your email inbox at the address used when placing your order, as weâve sent you a message to follow up and assist you further regarding your refund request.
Thank you for bringing this to our attention.
Kind regards,
Cherish and Co Team
Ordered dress waited a few weeks butâŠ
Ordered dress waited a few weeks but wasnât in hurry for it , dress looked nothing like it does online, was complete rubbish and will go in rag bag as no chance of sending back . Avoid this site at all costs
2026幎1æ28æ¥
èªçºçãªã¬ãã¥ãŒ
Cherish Co ããã®åç
Hello Lynne,
Weâre very sorry to hear that the dress didnât meet your expectations and understand how disappointing this must have been.
Please check your email inbox again at the address used when placing your order, as weâve sent you a message to discuss this further and see how we can assist in resolving the issue.
Thank you for bringing this to our attention.
Kind regards,
Cherish and Co Team
False adverts
I bought a coat which is nothing like what was advertised, I paid £70 for it they offered me to either order something else for the same value or can have a refund of 30% and keep the coat, I didn't want to order anything else as it will be cheap quality so had to opt for the 30% refund.
2026幎1æ26æ¥
èªçºçãªã¬ãã¥ãŒ
Cherish Co ããã®åç
Hello Audrey,
Thank you for sharing your feedback. Weâre sorry to hear that the item did not meet your expectations.
According to our records, we offered resolution options for your order, and you chose to proceed with the partial refund, which has already been processed and completed. This resolution was confirmed and accepted at the time.
If you have any further questions regarding your order or the refund already issued, please feel free to contact us directly, and weâll be happy to clarify.
Kind regards,
Cherish and Co Team
I received my order a bit late
I received my order a bit late but was informed about this, I wasnt sure what the coat would be like as I havent heard of the site but its ok and it fits well.
2026幎1æ25æ¥
èªçºçãªã¬ãã¥ãŒ
Cherish Co ããã®åç
Hello Suzanne,
Thank you for taking the time to share your experience. Weâre sorry for the slight delay with your order and appreciate your understanding.
Weâre glad to hear that the coat fits well and that youâre happy with it. Your feedback means a lot to usâthank you for giving us a chance.
Kind regards,
Cherish and Co Team
AVOID -SCAM
AVOID. Only got this as a spare as partner had his nice coat stolen . After waiting 3 weeks came wring size as ther donât tell you they are Chinese sixes I brought a 4 XL & it fitted like a XL on him . Sending back to much grief as they know and will
Cost half the coat . NTS READ REVIEWS 1st!!
AVOID at all cost less you willing to go go through the stress of sending back to China .
SCAM .
2026幎1æ18æ¥
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Cherish Co ããã®åç
Hello Dee,
Weâre very sorry to hear about your experience and understand how frustrating this must have been, especially given the sizing issue and the delay.
Weâd like to look into this properly and review your order details so we can assist you further. Please contact us directly and provide your order number and the email address used when placing the order, and our team will be happy to check this for you.
Thank you for bringing this to our attention.
Kind regards,
Cherish and Co Team
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