It was my first time buying from ChrisElli.com UK. The watch was shipped out quite fast, but I notice it was defective. Customer service quickly gave me information on how to return the item, Unfortun... もっと見る
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レビュアーのコメントを見てみましょう
Excellent Price and easy online order. Watch posted same day and arrived in three weeks from Germany. Post was free but tracking poor ( as informed) until it landed in Australia. My Rotary watch arriv... もっと見る
Very disappointed ordered a ladies ice watch for a gift , first of all the wrong one was sent . So sent back with note explaining if none available to refund money , no Communication from company . St... もっと見る
Hugo Boss 150GBP watch arrived with dead battery & marking saying battery change 2017?? So far no refund nor answer on claim in spite of haven proven a battery change with a receipt of 15GBP. Watch... もっと見る
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Both disappointed and impressed
It was my first time buying from ChrisElli.com UK. The watch was shipped out quite fast, but I notice it was defective. Customer service quickly gave me information on how to return the item, Unfortunately because I purchased outside UK (from Canada), they could not give me a paid return shipping label. However, they agree to pay me return shipping (up to 25 GBP) through Paypal. The return process went smoothly and they notified me of reception of the return item and my refund. Although I was disappointed by the defective product, I was quite impressed by the return process.
Quick and easy purchase of a designer…
Quick and easy purchase of a designer brand watch, at a competitive price. Had to pay a duty as I expected. Product was delivered quickly at my house in Canada. I'm very happy with my purchase!
Take your money, don’t deliver, refund only some of it
Their website did not stop me from ordering and paying for a watch even though, as it turns out, they do dot deliver to my country. I ordered this as a birthday gift. 3 days after ordering it they send me a no reply email canceling the order leaving me 3 less days to get a gift. Then , to add insult to injury, they provided a refund on my credit card that was $9.27 less than the amount they charged. Never do business with these shonks.
Ordered easily.
Ordered easily.
Updates on picking .dispatch and tracking very quickly arrived and everything did as intended.
great service .
Customer service
Customer service: Great, when I had doubt about delivery, I placed a complain and customer rep cleared my doubt and assured me of delivery.
Service rating : Excellent
Product : Sturdy watch for a good price. Product came well packaged and undamaged.
If I could give 0 I would
If I could give 0 I would. Faulty GShock watch given to me as gift from my partner for Christmas. Faulty. Even sent a video as to why its faulty. The hands do not match with the analogue time as it struggles to get over the 7. They sent the watch back saying it's not. They didn't even set the time, just proves it's faulty. DO NOT USE THIS COMPANY.
Chriselli great customer service
Ordered two watches via Debenhams which said delivery would be before Christmas. However there was a delay. Contacted Debenhams who were useless (never ordering via them again) so contacted chriselli direct. Their customer service was excellent. Informed me of what was going on. 1 watch was sent when they said it would be (they had an issue with the supplier), however they forgot to send the second watch (mistakes happen). They refunded the watch as a gesture of goodwill for both delays and still sent the watch when it came in and it came quicker than they expected. All communication was via email no telephone number. My only criticism is the replies could have been quicker. The watches themselves were lovely and worth the wait and my boys are very pleased with them. Very hard to find adult looking watches for kids. Will order again but directly.
Glasses ordered for delivery before the…
Glasses ordered for delivery before the 24th Dec via Debenhams. Unable to contact anyone and it's now end of play the 27th Dec.
I have tried Debenham and Chris EllI's website direct, telephone number OOO and you have to login with ticket numbers I do not have.
Would not oderr again and would not recommend.
Faulty glasses & terrible customer service
Very disappointing experience with ChrisElli. Two pairs of the same frame (different colours) developed the same fault under normal use — the frames widened and one pair completely broke when the arm fell off. A third, different frame has been fine. Never happened before in my experience of wearing glasses for 20 years.
ChrisElli acknowledged the frames are faulty but refused a refund. Instead, they expect me to pay to have my prescription lenses professionally removed and refitted elsewhere, despite the issue not being my fault. I’ve already spent £200 on lenses.
Terrible customer service, poor quality control and no accountability. Would not recommend.
I’d be more than happy to take this down if my case is resolved.
Beautiful watch
Very pleased with the watch bought as a gift for my daughter. Just what I wanted, good price and quick delivery
Item looks nice just as described on…
Item looks nice just as described on advert. Fast and effective delivery.
One thing not clear to me is that on amazon the same item number 4268 same number on your website. But Diameter is 51 on yours while on amazon 58.
That's the difference I saw.
Thanks
Ganz okay
Die Sonnenbrille kam pünktlich
Sieht okay aus
Leider nur in Plastik verpackt
Qualität mittelmäßig
Habe sie woanders günstiger entdeckt mit schicker Box und Zubehör Aber ich behalte sie trotzdem bevor ich sie für teures Geldnach Hongkong zurück schicke
Poor customer experience
I ordered a Justina watch via Debenhams. After 2 days of wearing the watch the leather strap "snapped". I contacted Debenhams straight away to advise of the fault and asked for a full refund due to only having the watch for a couple of days and As the Consumer Rights Act clearly states I am well within my rights to expect a full refund as the item was faulty within 14 days of my possession. Both Debenhams and ChrisElli have refused to refund me as ChrisElli state it was not faulty when dispatched. I am absolutely disgusted that even as a gesture of goodwill they refuse to refund me the £31.49. DO NOT purchase anything from ChrisElli or Debenhams!
Jeg bestilte et ur omkring d
Jeg bestilte et ur omkring d. 13 april og har endnu ikke set skyggen af det. Når jeg prøver at komme i kontakt med dem på deres hjemmeside er det umuligt at finde et sted, hvor man kan forklare sit problem.
Jeg køber ikke der mere!!
Great experience
Great experience, no issues with anything. Very happy with my purchase.
Great Product and Service
Very reasonably priced men's Fossil bracelet. Fast delivery and secure packaging.
Very happy with watch
Very happy with watch which came as advertised. Less one star because it took a very long time to arrive
Timex Weekender
I ordered a Timex Weekender watch for my partner. It was easy to check out, and everything went so well. At first I was scared because I don't order items from abroad, but it shipped perfectly. I found the most affordable price in this website. The watch is beautiful. The stripes are too. Everything was the correct size. All the shippment informacion was shown, so I could easily check it. That was the best Christmas present for him. I recommend Chriselli.
Gut gelaufen
War sehr am Überlegen wegen einiger Bewertungen !
Aber es stand dabei - kein Zoll.
Und so war es auch. Die Guess Uhr fast halber Preis war nach 3 Tagen da - Klarna !
Alles tip - top - Echter Schnapper! Gerne wieder!
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