Chubb (European Region) ロゎ
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Chubb (European Region) レビュヌ 2,612

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TrustScore 5段階評䟡の4

4.2

保険䌚瀟
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レビュヌはレビュアヌの個人的な意芋であるため、特定の蚘茉内容を怜蚌するこずはありたせん。ただし、ビゞネス䞊の取匕が行われたこずを確認できた堎合、レビュヌに「確認枈み」のラベルを付ける堎合がありたす。詳现はこちら

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レビュアヌのコメントを芋おみたしょう

5぀星のうち5の評䟡

Finalement aprÚs réclamation tout c'est bien terminé avec rapidité et bienveillance. Il s'agit d'une assurance contracté pour un séjour d'un an à l'étranger pour mon fils qui s'est fait "dépouiller"... もっず芋る

䌁業が回答したした

5぀星のうち5の評䟡

From my initial phone call to recieving the replacement phone, the whole experience was fantastic. The advisor on the phone was very knowledgeable and guided me through the claim process. She answer... もっず芋る

䌁業が回答したした

5぀星のうち3の評䟡

My claim took more than two months, and every time I called, the operators would pass me on to each other and say there was still no news. After repeated follow-ups over two months and dozens of calls... もっず芋る

䌁業が回答したした

5぀星のうち5の評䟡

I had an excellent experience with my claim. The entire process was handled professionally and efficiently, and I always felt well informed. A special thank you to the representative who assisted me—h... もっず芋る

䌁業が回答したした

䌁業情報

  1. 保険䌚瀟

圓該䌁業による蚘述

Chubb is a world leader in insurance. With operations in 54 countries and territories across the world. Chubb provides commercial and personal insurance. From personal accident and travel, supplemental health insurance and life insurance to a diverse group of clients. As an underwriting company, we assess, assume and manage risk with insight, discipline and care. We service and pay our claims fairly and promptly. The company is also defined by its extensive product and service offerings, broad distribution capabilities, exceptional financial strength and local operations globally. Parent company Chubb Limited is listed on the New York Stock Exchange (NYSE: CB) and is a component of the S&P 500 index. Chubb maintains executive offices in Zurich, New York, London, Paris and other locations, and employs approximately 43,000 people worldwide. Additional information can be found at: www.chubb.com.

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4.2

ほが満足

TrustScore 5段階評䟡の4

2612件のレビュヌ

5぀星
4぀星
3぀星
2぀星
1぀星

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この䌁業のTrustpilot 利甚方法

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5぀星のうち5の評䟡

Very reliable

Highly recommended CHUBB insurance.

2026幎4月15日
Chubb (European Region) ロゎ

Chubb (European Region) からの回答

Thank you for taking the time to leave a review! We're really happy to hear you had a positive experience! The Chubb CX Team

5぀星のうち5の評䟡

Best experience

Best experience

2026幎4月14日
Chubb (European Region) ロゎ

Chubb (European Region) からの回答

Thank you for taking the time to leave a review! We're really happy to hear you had a positive experience! The Chubb CX Team

5぀星のうち5の評䟡

Nothing to regret.

I am glad to choose you. No stress getting my claims.

2026幎4月14日
Chubb (European Region) ロゎ

Chubb (European Region) からの回答

Thank you for taking the time to leave a review! We're really happy to hear you had a positive experience! The Chubb CX Team

5぀星のうち5の評䟡

Very positive experience

Swift payment following a very straightforward process. Thank you for getting me back up and running

2026幎4月17日
Chubb (European Region) ロゎ

Chubb (European Region) からの回答

Thank you for taking the time to leave a review! We're really happy to hear you had a positive experience! The Chubb CX Team

5぀星のうち5の評䟡

Very professional service

Very easy online process. Able to keep track of claim progress, all complete within a few weeks.

2026幎2月3日
Chubb (European Region) ロゎ

Chubb (European Region) からの回答

Thank you for taking the time to leave a review! We're really happy to hear you had a positive experience! The Chubb CX Team

5぀星のうち5の評䟡

constructive and helpful

constructive - clear communication and rapid assessment and settlement of my travel insurance claim. much appreciated

2026幎4月17日
Chubb (European Region) ロゎ

Chubb (European Region) からの回答

Thank you for taking the time to leave a review! We're really happy to hear you had a positive experience! The Chubb CX Team

5぀星のうち4の評䟡

Overall a very good and quick


Overall a very good and quick experience. The communication could be a little bit better and more accurate but it was also my first time so I had no clue either.

2026幎4月17日
Chubb (European Region) ロゎ

Chubb (European Region) からの回答

Thanks for taking the tine to leave a review and for the constructive feedback, we will use this to improve in the future. The Chubb CX Team

5぀星のうち4の評䟡

Customer service as personable and


Customer service as personable and albeit many delays to get to end result I felt they acted and understood my frustrations always trying to seek solution to gaining the information they required

2026幎4月16日
Chubb (European Region) ロゎ

Chubb (European Region) からの回答

Sorry to hear it wasn't as smooth as we would hope. We will review your experience to understand where it could have been better, in order for us to improve in the future. The Chubb CX Team

5぀星のうち4の評䟡

Quick responses and fast decision


Quick responses and fast decision making from insurer.

2025幎10月16日
Chubb (European Region) ロゎ

Chubb (European Region) からの回答

Thank you for taking the time to leave a review! We're really happy to hear you had a positive experience! The Chubb CX Team

5぀星のうち5の評䟡

The service was perfect

The service was perfect, and both the claim treatment and payment were quick and efficient

2026幎4月15日
Chubb (European Region) ロゎ

Chubb (European Region) からの回答

Thank you for taking the time to leave a review! We're really happy to hear you had a positive experience! The Chubb CX Team

5぀星のうち1の評䟡

Worst Insurance Experience Ever


Absolutely the worst insurance experience I’ve ever had. I have my phone insured with CHUBB, and it’s been over a week without any resolution or replacement. What’s the point of paying for insurance if you’re left waiting endlessly with no clear updates? The process is slow, frustrating, and completely unreliable. I wouldn’t recommend this company to anyone—avoid at all costs.

2025幎12月9日
Chubb (European Region) ロゎ

Chubb (European Region) からの回答

Sorry to learn of your experience, we will reach out to you to discuss further. The Chubb CX Team

5぀星のうち1の評䟡

Scandaleux!!!!

Scandaleux!!!!! À fuir. Mon pÚre a 80 ans on lui a fait prendre une assurance dont il n’a pas besoin excroquerie . Il a résilié au bout d’1 an et le service résiliation n’a pas voulu répondre à mes questions alors que mon pÚre est en incapacité de faire. Scandaleux et profiteur. À vomir !!!!!

2026幎4月16日
自発的なレビュヌ
Chubb (European Region) ロゎ

Chubb (European Region) からの回答

Nous sommes vraiment désolés d'apprendre cela, veuillez laisser vos coordonnées afin que nous puissions vous contacter pour vous aider. L'équipe Chubb CX.

5぀星のうち5の評䟡

Efficient claim process and fast payment

The claim process was smooth and efficient. The communication was clear, and my request was processed and paid promptly. I am very satisfied with the service provided.

2026幎4月15日
Chubb (European Region) ロゎ

Chubb (European Region) からの回答

Thank you for taking the time to leave a review! We're really happy to hear you had a positive experience! The Chubb CX Team

5぀星のうち4の評䟡

All Good except there was no proper


All Good except there was no proper reach to the customer care after the claim process.

2026幎4月15日
Chubb (European Region) ロゎ

Chubb (European Region) からの回答

Thanks for your feedback, it's always good to hear how we can get better. We will make sure this is shared with our claims team. The Chubb CX Team

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