I had an issue with my car as it had a fault from the dealership so I made a complaint. Close brothers handled it well and I was satisfied with my outcome as they helped make sure the dealership didn’... もっと見る
企業が回答しました
レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら
プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら
I had an issue with my car as it had a fault from the dealership so I made a complaint. Close brothers handled it well and I was satisfied with my outcome as they helped make sure the dealership didn’... もっと見る
企業が回答しました
My son bought a Rs3 last Christmas it’s still at the garage awaiting delivery back to him, And it’s nearly Christmas again unbelievable these people ! His case handler Would not support him either... もっと見る
企業が回答しました
Hi I had a bad experience with the 1st case handler she didn't seem to no wat she's was doing. To gather evidence to build a case.to reject the vehicle.. The second case handler was very good and prof... もっと見る
企業が回答しました
Only just got car but so far so good. Happy with deal as to whats been stated so far and welcome email was nice. So glad that this firm doesn't insist on having a Finance Agreement being signed on 'Do... もっと見る
企業が回答しました
当該企業による記述
Close Brothers is a UK specialist banking group providing lending and deposit taking.
We employ approximately 3,000 people, principally in the United Kingdom and Ireland. Close Brothers Group plc is listed on the London Stock Exchange.
Our Banking offering includes specialist and secured lending, and deposits for small businesses and individuals.
Commercial: Hire purchase; leasing and loans for capital assets; debt factoring; invoice discounting; asset-based lending; and other specialist financing for SMEs.
Retail: Used car, motorcycle and light commercial vehicle financing; insurance premium financing; and savings products for individuals and corporates.
Property: Development finance for residential properties; funding for commercial properties; refurbishment and bridging finance.
10 Crown Place, EC2A 4FT, London, 英国
最近のレビュー依頼の記録はありません
この企業は最近、顧客にレビューを依頼していないため、レビューが全体の意見を反映していない可能性があります。
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Close Brothers からの回答

Close Brothers からの回答
Well satisfied with the service I have received. Kept well informed

Close Brothers からの回答

Close Brothers からの回答
My Experience with Close Bros,
I have no hesitation in telling people to use Close Bros, for their finance. I bought my car in 2021, I took out finance. over 5 years, it finishes this month.I have never had any problems with my car or my finance. I have purchased a few other items through Close Bros, finance and found it to be the same no problem .Close Bros, are a good company to be with.

Close Brothers からの回答

Close Brothers からの回答
Do not trust a single word they say. Their claim handler makes promises over the phone, refuses to leave a paper trail, and then go back on their word. They are fully aware the dealership is lying to customers and happily cover for them while doing trash repairs under warranty. Unethical, illegal, and appalling

Close Brothers からの回答
Its so easy everything wad so fast an easy with the loan and the staff at Close Bros are very profectional an hepfull in the work nothing is a problem with them.

Close Brothers からの回答
They are great very easy to talk too and so quick on setting up finance.

Close Brothers からの回答
2nd time i used Close Brothers for finance process from start to finish was excellent. They kept me informed of the process & I had no issues allway helpful five stars from me .

Close Brothers からの回答
I didnt have any issues with close brothers,they made everything straight forward and I would highly recommend them for anybody future finance

Close Brothers からの回答
I have not had any issues with this company . Any time ive requested information they have replied immediately . Thankyou

Close Brothers からの回答

Close Brothers からの回答
Terrible service. Bought a car advertised as perfect, been scammed for £10,000 on an unroadworthy car that has been dangerous since purchase. Provided no help and just ignored me for 5 weeks, whenever you ring there staff are half asleep and don’t want to help you or are clueless. Never use their services.
They have just responded to this review telling me to ring or email? Just sums up my review as I have been ringing an emailing them for 5 weeks now and no one ever helps. Only time you get a response is to say sorry we can’t help you. 4 weeks with no assistance and only get given a special case handler after you’ve given me your final response within the first 3 days of the dispute when all of the evidence was not presented. But your staff were not bothered as it required them to do some actual work. You are no help whatsoever the only time I’ve heard back from close brothers is to let me know they have received the £750 as they are being investigated by the financial ombudsman for misconduct. My finance agreement finished 6 weeks ago now and no one could be bothered to remove my finance marker so I could no purchase another car this weekend as the one I received from close brothers was a right off from the day of purchase and should never have been on the road. Another 5 days without a car on top of the original 5 weeks since the car has failed 15 major defects due to structural rot. Make sure you get an independent mechanic these people are useless.

Close Brothers からの回答
It was simple and easy. No hassle and no dramas. Once in place, setting up from start to finish was smooth and quick, everything ticked along just as you would expect.
Great service, thank you

Close Brothers からの回答
Always made my dreams come true by saying yes to my credit thank you

Close Brothers からの回答
Sold me finance on a pickup that doesn’t belong to the company who sold the vehicle.
Reported this to close brothers and 6 month later I’m still paying finance for a stolen vehicle.
The call centre is in South Africa the staff cant speak or understand English so communication is terrible.
Updates are like drops of blood.
As void this company if your looking for finance

Close Brothers からの回答
I am very happy with my car so much easier to drive and the after care is brilliant

Close Brothers からの回答
Close brothers were a pre selected finance company when I purchased a car from a dealer. I found the process of getting finance so simple amd easy. I found it easier to get finance than it was to start s new job!!!!!! Unbelievably simple and easy!!! Highly recommend!!!!!!!

Close Brothers からの回答
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