Close Brothers レビュー 

7,376
•
TrustScore 5段階評価の3.5

3.7

レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら

プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら

レビュアーのコメントを見てみましょう

5つ星のうち4の評価

I had an issue with my car as it had a fault from the dealership so I made a complaint. Close brothers handled it well and I was satisfied with my outcome as they helped make sure the dealership didn’... もっと見る

企業が回答しました

5つ星のうち1の評価

My son bought a Rs3 last Christmas it’s still at the garage awaiting delivery back to him, And it’s nearly Christmas again unbelievable these people ! His case handler Would not support him either... もっと見る

企業が回答しました

5つ星のうち3の評価

Hi I had a bad experience with the 1st case handler she didn't seem to no wat she's was doing. To gather evidence to build a case.to reject the vehicle.. The second case handler was very good and prof... もっと見る

企業が回答しました

5つ星のうち5の評価

Only just got car but so far so good. Happy with deal as to whats been stated so far and welcome email was nice. So glad that this firm doesn't insist on having a Finance Agreement being signed on 'Do... もっと見る

企業が回答しました

企業情報

  1. 金融・保険

Close Brothers について

当該企業による記述

Close Brothers is a UK specialist banking group providing lending and deposit taking.

We employ approximately 3,000 people, principally in the United Kingdom and Ireland. Close Brothers Group plc is listed on the London Stock Exchange.

Our Banking offering includes specialist and secured lending, and deposits for small businesses and individuals.

Commercial: Hire purchase; leasing and loans for capital assets; debt factoring; invoice discounting; asset-based lending; and other specialist financing for SMEs.

Retail: Used car, motorcycle and light commercial vehicle financing; insurance premium financing; and savings products for individuals and corporates.

Property: Development finance for residential properties; funding for commercial properties; refurbishment and bridging finance.


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3.7

まあまあ

TrustScore 5段階評価の3.5

7376件のレビュー

5つ星
4つ星
3つ星
2つ星
1つ星

最近のレビュー依頼の記録はありません

この企業は最近、顧客にレビューを依頼していないため、レビューが全体の意見を反映していない可能性があります。

Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。

この企業のTrustpilot 利用方法

レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。

3.7

すべてのレビュー

(7,376)

過去12か月のレビュー数: 627件

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Trustpilot に参加している企業は、インセンティブを提供したり、レビューを非表示にするためにお金を払ったりすることは許可されていません。レビューはレビュアーの個人的な意見で、Trustpilot のものではありません。詳細はこちら

5つ星のうち5の評価

Quick acceptance

Quick acceptance
Was able to get the car I wanted on the day

2026年9月3日
自発的なレビュー
Close Brothers ロゴ

Close Brothers からの回答

Hi Andrew. We're so glad we could help you get the car you wanted quickly. Thank you for your positive feedback!

5つ星のうち5の評価

Easy to talk to

Easy to talk to, problem resolved with outstanding balance.

2026年9月1日
自発的なレビュー
Close Brothers ロゴ

Close Brothers からの回答

Hi George. Thank you for taking the time to provide your feedback. We are glad to hear about your positive experience with us.

5つ星のうち5の評価

My Experience with Close Bros

My Experience with Close Bros,
I have no hesitation in telling people to use Close Bros, for their finance. I bought my car in 2021, I took out finance. over 5 years, it finishes this month.I have never had any problems with my car or my finance. I have purchased a few other items through Close Bros, finance and found it to be the same no problem .Close Bros, are a good company to be with.

2026年9月2日
自発的なレビュー
Close Brothers ロゴ

Close Brothers からの回答

Hi Frank. We are so pleased to hear about your consistently positive experiences with our finance services over the years. It's wonderful to know that we have met your expectations and that you feel confident recommending us. We truly appreciate your loyalty and kind words.

5つ星のうち5の評価

Fast and efficient service

Fast and efficient service.
Well pleased thanks Glenn

2026年9月1日
自発的なレビュー
Close Brothers ロゴ

Close Brothers からの回答

Hi. Thank you for leaving a review. We're glad to hear you had a good experience with us.

5つ星のうち1の評価

Do not trust a single word they say

Do not trust a single word they say. Their claim handler makes promises over the phone, refuses to leave a paper trail, and then go back on their word. They are fully aware the dealership is lying to customers and happily cover for them while doing trash repairs under warranty. Unethical, illegal, and appalling

2026年9月2日
自発的なレビュー
Close Brothers ロゴ

Close Brothers からの回答

Hello Alex. We are sorry to hear about your experience and appreciate you sharing your concerns. We understand how upsetting it can be when you feel that promises have not been honoured and your concerns have not been properly addressed. Please contact us on 0333 321 6060 or email us on customer.enquiries@closebrothers.com. Thank you for sharing your feedback

5つ星のうち5の評価

Its so easy everything wad so fast an…

Its so easy everything wad so fast an easy with the loan and the staff at Close Bros are very profectional an hepfull in the work nothing is a problem with them.

2026年9月2日
自発的なレビュー
Close Brothers ロゴ

Close Brothers からの回答

Hi Dave. Thank you for taking the time to provide your feedback. We are glad to hear about your positive experience with us.

5つ星のうち5の評価

They are great

They are great very easy to talk too and so quick on setting up finance.

2026年8月15日
自発的なレビュー
Close Brothers ロゴ

Close Brothers からの回答

Hi Martin. Thank you for leaving a review. We're glad to hear you had a good experience with us.

5つ星のうち5の評価

2nd time i used Close Brothers for…

2nd time i used Close Brothers for finance process from start to finish was excellent. They kept me informed of the process & I had no issues allway helpful five stars from me .

2026年8月28日
自発的なレビュー
Close Brothers ロゴ

Close Brothers からの回答

Hi Chris. Thank you for taking the time to provide your feedback. We are glad to hear about your positive experience with us.

5つ星のうち5の評価

I didnt have any issues with close…

I didnt have any issues with close brothers,they made everything straight forward and I would highly recommend them for anybody future finance

2026年8月29日
自発的なレビュー
Close Brothers ロゴ

Close Brothers からの回答

Hi Robert. Thank you for taking the time to provide your feedback. We are glad to hear about your positive experience with us.

5つ星のうち5の評価

I have not had any issues with this…

I have not had any issues with this company . Any time ive requested information they have replied immediately . Thankyou

2026年9月1日
自発的なレビュー
Close Brothers ロゴ

Close Brothers からの回答

Hi Denise. Thank you for leaving a review. We're glad to hear you had a good experience with us.

5つ星のうち5の評価

Very straight forward

Very straight forward, had 2 loans and no problems.

2026年7月29日
自発的なレビュー
Close Brothers ロゴ

Close Brothers からの回答

Hi Wendy. Thank you for leaving a review. We're glad to hear you had a good experience with us.

5つ星のうち1の評価

Terrible service

Terrible service. Bought a car advertised as perfect, been scammed for £10,000 on an unroadworthy car that has been dangerous since purchase. Provided no help and just ignored me for 5 weeks, whenever you ring there staff are half asleep and don’t want to help you or are clueless. Never use their services.
They have just responded to this review telling me to ring or email? Just sums up my review as I have been ringing an emailing them for 5 weeks now and no one ever helps. Only time you get a response is to say sorry we can’t help you. 4 weeks with no assistance and only get given a special case handler after you’ve given me your final response within the first 3 days of the dispute when all of the evidence was not presented. But your staff were not bothered as it required them to do some actual work. You are no help whatsoever the only time I’ve heard back from close brothers is to let me know they have received the £750 as they are being investigated by the financial ombudsman for misconduct. My finance agreement finished 6 weeks ago now and no one could be bothered to remove my finance marker so I could no purchase another car this weekend as the one I received from close brothers was a right off from the day of purchase and should never have been on the road. Another 5 days without a car on top of the original 5 weeks since the car has failed 15 major defects due to structural rot. Make sure you get an independent mechanic these people are useless.

2026年8月29日
自発的なレビュー
Close Brothers ロゴ

Close Brothers からの回答

Hello Jak. We are truly sorry about your disappointing experience and the significance issues you've encountered with the car. We understand your frustration and concern regarding the vehicle's condition and the lack of assistance you've received, this is not the level of service we aim to provide to our customers. Please contact us on 0333 321 6060 or email us on customer.enquiries@closebrothers.com. Thank you for your feedback.

5つ星のうち5の評価

It was simple and easy

It was simple and easy. No hassle and no dramas. Once in place, setting up from start to finish was smooth and quick, everything ticked along just as you would expect.
Great service, thank you

2026年8月29日
自発的なレビュー
Close Brothers ロゴ

Close Brothers からの回答

Hi Rob. Thank you for taking the time to provide your feedback. We are glad to hear about your positive experience with us.

5つ星のうち1の評価

Sold me finance on a pickup that…

Sold me finance on a pickup that doesn’t belong to the company who sold the vehicle.
Reported this to close brothers and 6 month later I’m still paying finance for a stolen vehicle.
The call centre is in South Africa the staff cant speak or understand English so communication is terrible.
Updates are like drops of blood.
As void this company if your looking for finance

2026年8月28日
自発的なレビュー
Close Brothers ロゴ

Close Brothers からの回答

Hello Matt. We're sorry to hear about your experience and understand how concerning this situation must be. We understand your frustration regarding the vehicle ownership dispute, the time taken to resolve the matter, and the communication you've received have caused significant dissatisfaction. This is not the standard of service we aim to provide. Please contact us on 0333 321 6060 or email us on customer.enquiries@closebrothers.com. Thank you for your feedback.

5つ星のうち5の評価

I am very happy with my car so much…

I am very happy with my car so much easier to drive and the after care is brilliant

2026年8月19日
自発的なレビュー
Close Brothers ロゴ

Close Brothers からの回答

Hi Rosemary. We are so thrilled to hear how happy you are with your car and that it's so much easier to drive. It's wonderful to know that our aftercare has also been brilliant for you. Thank you for sharing your positive experience!

5つ星のうち5の評価

Simple process…

Close brothers were a pre selected finance company when I purchased a car from a dealer. I found the process of getting finance so simple amd easy. I found it easier to get finance than it was to start s new job!!!!!! Unbelievably simple and easy!!! Highly recommend!!!!!!!

2026年8月26日
自発的なレビュー
Close Brothers ロゴ

Close Brothers からの回答

Hi Mark. We're so happy to hear that our finance process was simple and easy for you. We appreciate you sharing your positive experience and highly recommending us!

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