Colour 2 Glass Splashbacksレビュー 

2,274
TrustScore 5段階評価の5

4.8

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レビュアーのコメントを見てみましょう

5つ星のうち5の評価

Our third time of ordering and excellent service as usual. Glass exactly as we measured. Delivery was slightly difficult as DPD don't deliver to our postcode and so a 3rd party courier was involved.... もっと見る

5つ星のうち5の評価

Plenty of splashback colours to choose from and like the fact that it could be ordered to size. Ordered easily enough. Delivery was a bit longer than expected but not by much but I did order a bespoke... もっと見る

5つ星のうち5の評価

The splash back looked great. But even better the office (thank you Kieran) we're just wonderful. Kitchen co closed in Northern Ireland, and they managed to divert to the builder instead. Not straight... もっと見る

5つ星のうち5の評価

An excellent product which looks great in my kitchen. Lexi phoned me to explain the process (as I had sent the wrong photo format) She was very helpful and cropped my picture to make a beautiful splas... もっと見る

企業情報

  1. キッチン用品店
  2. 家具店

当該企業による記述

Glass splashbacks for kitchens and bathrooms. Made to measure splashbacks. Use your own images or choose from our library. Colour match available.


連絡先

4.8

優良

TrustScore 5段階評価の5

2274件のレビュー

5つ星
4つ星
3つ星
2つ星
1つ星

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4.8

すべてのレビュー

(2,274)

過去12か月のレビュー数: 259

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5つ星のうち1の評価

Faulty splashback and no proper resolution

I purchased a white glass kitchen splashback, and unfortunately, it developed a defect. An air bubble has formed between the glass and the white backing film. It started small but has continued to grow over time and is now clearly visible. This appears to be a fault with the backing/lamination.

I contacted the company about the issue after six months, and they responded by saying they could send a replacement—but I would have to pay an additional £60. This is completely unacceptable, as I already spent £97 on a defective product.

Under UK consumer law, specifically the Consumer Rights Act 2015, goods must be of satisfactory quality, fit for purpose, and as described. Products like a kitchen splashback are expected to last a reasonable length of time — typically several years, not just six months. A defect like delamination is clearly a manufacturing fault, and the seller is legally responsible for providing a full repair or replacement at no extra cost.

The combination of a defective product, poor communication, and the attempt to pass costs onto me has been extremely frustrating. Based on my experience, I cannot recommend this company.

Also, the response you see below is their reply to my first email. I still haven't received a reply to my last email explaining the above. I will update this review as soon as I do. (Updated on 13/02/2026)

2026年1月29日
自発的なレビュー
Colour 2 Glass Splashbacks ロゴ

Colour 2 Glass Splashbacks からの回答

Hello,

Thank you for taking the time to leave us a review.

After looking into this further I believe we have replied back to your email with a resolution to the issue experienced, can you please ensure you have checked your junk/spam folder just in case the email has ended up there.

Should you need any further assistance, please let us know.

Many thanks,
Colour 2 Glass Splashbacks

5つ星のうち5の評価

527RMD

Excellent product, excellent company to deal with. Fast and efficient and true to their word in delivery times.
Product was extremely well packaged, and finally, great product for the price.

2025年12月20日
自発的なレビュー
5つ星のうち5の評価

New Splashback.

Sent all measurements to Colour2 Splashbacks with no problems all instructions are clear and precise. As we had already had a cooker splashback from them we knew the quality of workmanship. We received plenty of communication as to when the order would be completed and shipped. The shipping was excellent and our long splashback was well packed and protected. We are so pleased with it and matches our other splashback perfectly. We,d definitely recommend this company.

2026年1月20日
自発的なレビュー
5つ星のうち4の評価

We ordered a new ocean theme…

We ordered a new ocean theme splashback. It came in 3 weeks exactly from order, unfortunately it was the wrong one, but the company very quickly rectified this for us, and got the new one shipped in a week. Customer service was excellent and quality of product great.

2025年12月15日
自発的なレビュー
5つ星のうち1の評価

Defective Green Tinge

I bought a made to order glass splashback for my new kitchen. I chose Colour 2 Glass Splashbacks as their website specifically stated that their glass splashback have no green tinge. This was important as the colour match I requested was for Dulux Timeless, being a light colour it was important there was no hue to the glass.

However, upon receiving the splashback there is a very clear green tint to the glass. Ruining the look and colour match to the rest of my kitchen.

I reached out to support immediately however, returns aren’t accepted for made to order items. They have accepted no responsibility for the item not being as described/defective and refuse to refund the order.

2025年10月29日
自発的なレビュー
Colour 2 Glass Splashbacks ロゴ

Colour 2 Glass Splashbacks からの回答

Hello,

Thank you for your review, we are sorry to hear you aren't happy with your splashback.

All our glass splashbacks are made from the highest quality, UK sourced, Low Iron glass, to reduce any colour distortion and to achieve the best colour match possible.

When you first contacted us a week after delivery stating you weren't happy with the colour of the splashback you had already had the splashback installed. As the splashback had been installed we were unable to collect the splashback and have it returned to us for inspection so we could identity any issues and offer a solution.

As a gesture of goodwill we offered to replace the splashback at cost price, an offer which you refused. You subsequently demanded a refund which is not something we could offer for a product that had been installed and couldn't be returned.

Kind regards,
Colour 2 Glass Splashbacks

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