ColourFence Garden Fencing レビュー 

802
•
TrustScore 5段階評価の4

4.1

レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら

プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら

レビュアーのコメントを見てみましょう

5つ星のうち5の評価

We had a fence fitted by ColourFence some years ago and so we knew what a good product we were purchasing when we needed a gate across the drive. The quality can't be bettered, we power hose it down... もっと見る

企業が回答しました

5つ星のうち5の評価

Alpar Balo is the person who's come to install my new fence within 2 days. I've never seen someone investing so much effort and energy in a project. I cannot praise him enough. He was very professiona... もっと見る

企業が回答しました

5つ星のうち5の評価

The people in the company are 1st class . The kept us informed all along the way and contacted us when they said the would .The one outstanding person was the installer Harry. He was polite , discusse... もっと見る

企業が回答しました

5つ星のうち1の評価

Contacted colourfence to request a survey and quote. Had a message back from Matt Casey saying he would be in contact within two working days. Tried messaging his number to have a reply back "This nu... もっと見る

企業が回答しました

企業情報

  1. フェンス用品店
  2. ・
  3. オーニング提供業者
  4. 庭の建物・東屋提供業者

当該企業による記述

Garden Fencing to be proud of. Stylish, durable, strong, versatile and good value for money. We believe we have the best fencing product on the market today.


連絡先

4.1

ほぼ満足

TrustScore 5段階評価の4

802件のレビュー

5つ星
4つ星
3つ星
2つ星
1つ星

最近のレビュー依頼の記録はありません

この企業は最近、顧客にレビューを依頼していないため、レビューが全体の意見を反映していない可能性があります。

ネガティブなレビューの 86%に回答しています

通常1週間以内に回答

この企業のTrustpilot 利用方法

レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。

4.1

すべてのレビュー

(802)

過去12か月のレビュー数: 57件

レビューを書く
Trustpilot に参加している企業は、インセンティブを提供したり、レビューを非表示にするためにお金を払ったりすることは許可されていません。レビューはレビュアーの個人的な意見で、Trustpilot のものではありません。詳細はこちら

5つ星のうち5の評価

Excellent service from start to finish…

Excellent service from start to finish can’t complain over anything I would recommend to
Others

2026年10月15日
自発的なレビュー
ColourFence Garden Fencing ロゴ

ColourFence Garden Fencing からの回答

Hi Renee,

We're so pleased to hear this!

We hope you love your new ColourFence for years to come.

Best Wishes,
ColourFence Customer Support Team

5つ星のうち5の評価

Double Gate

We had a fence fitted by ColourFence some years ago and so we knew what a good product we were purchasing when we needed a gate across the drive. The quality can't be bettered, we power hose it down once a year and it stays as good as new. The service this company gives is 5 star, very easy to deal with, pleasant, informative and Shane and James who fitted our double gates today did a perfect job.

2026年10月14日
自発的なレビュー
ColourFence Garden Fencing ロゴ

ColourFence Garden Fencing からの回答

Hi Beryl,

We're so pleased to hear your ColourFence looks as good as new. We're also happy to hear that Shane and James have done your double gates perfectly. We will be sure to pass this lovely comment to them.

We hope you enjoy your ColourGate for many years to come!

Best Wishes,
ColourFence Customer Care Team

5つ星のうち1の評価

Questionable

Quick to come to survey, Fussy about site. Then no quote untill chased with head office. Quote was over twice the cost of equivalent product?

2026年10月11日
自発的なレビュー
ColourFence Garden Fencing ロゴ

ColourFence Garden Fencing からの回答

Good morning Sam,

We're sorry to hear that you've had to chase Head Office for the quote.

If you can please send us your postcode and contact number to sales@colourfence.co.uk, we would like to investigate this.

Best Wishes,
ColourFence Customer Care Team

5つ星のうち5の評価

Fantastic service from this company…

Fantastic service from this company from start to finish. Harry our installer was first class and very helpful. Would highly recommend.

2026年9月28日
自発的なレビュー
ColourFence Garden Fencing ロゴ

ColourFence Garden Fencing からの回答

Dear Mrs. Evans,

We're so pleased to hear about your recent installation with Harry. We will be sure to pass your kind words to him, as he's a very proud man of his work.

We hope you enjoy your new ColourFence for many years to come.

Best Wishes,
The ColourFence Customer Care Team

5つ星のうち5の評価

Great job

The people in the company are 1st class . The kept us informed all along the way and contacted us when they said the would .The one outstanding person was the installer Harry. He was polite , discussed the work required and how he was going to proceed . His work was clean methodical , and his workmanship was excellent. Very little mess which he cleaned up and left my garden as he found it. Great ambassador for this company.

2026年9月25日
自発的なレビュー
ColourFence Garden Fencing ロゴ

ColourFence Garden Fencing からの回答

Dear Mr. Hill,

We're so pleased to hear about the outstanding installation experience you had with Harry, we'll be sure to pass your comments along as he is very proud of the work he does.

We hope you enjoy your new ColourFence for many years to come!

Best Wishes,
The ColourFence Customer Care Team

5つ星のうち5の評価

Alpar Balo is the person who's come to…

Alpar Balo is the person who's come to install my new fence within 2 days. I've never seen someone investing so much effort and energy in a project. I cannot praise him enough. He was very professional and extremely efficient. I'm really happy with the result and couldn't recommend him and his company enough. Thank you for this brilliant and positive support.

2026年9月23日
自発的なレビュー
ColourFence Garden Fencing ロゴ

ColourFence Garden Fencing からの回答

Dear Thierry,

We're so pleased to hear about the brilliant experience you had with Alpar, we'll be sure to pass your comments along as he is very proud of the work he does.

We hope you enjoy your new ColourFence for many years to come!

Best Wishes,
The ColourFence Customer Care Team

5つ星のうち5の評価

Buy it!

I spotted colourfence when on a day out up in formby, this made me look in to it and am i glad i did! Met the main man matt stringer in January and it was not going to be a over night job as it was not cheap and i needed to save the funds, matt allowed me to ring up and pay a large chunk each month as i did not want to use the finance option. Each time matt assured me i was not going to be disappointed with this product and he was not wrong, i am over the moon.
Matt was extremely confident and after meeting the 2 work lads and watching them work i could see where his confidence came from. The runcorn lads did not stop, worked through the teeming rain, just got on with the job, think they only shouted me 3 times just to check my preference. Finished job looks absolutely perfect, can tell it is built to last, different neighbours have paid £2000 to get the job done in wood 2 years ago and they all need doing again so it has been well worth the extra expense, im now worry free. For anyone buying colour fence and being lucky enough to use the team i have just used you will not be disappointed. My fence was only half done and its now been ordered for my mums house. Colourfence you really need to be proud of your workers!

2026年9月16日
自発的なレビュー
ColourFence Garden Fencing ロゴ

ColourFence Garden Fencing からの回答

Good morning Laura,

Thank you for your review, we have passed your kind words to Matt Stringer who we know is going to be over the moon with the service he's provided.

We hope you love your ColourFence for many years to come.

Best Wishes,
ColourFence Customer Care Team

5つ星のうち1の評価

Don't want the business?

After two telephone conversations trying to get a quote for some aluminium gates. I was promised both times that i would receive a call from a sales man to ring me and to have a brochure down loaded to me.
Been over a month still nothing.
Have placed an order with another company, I don't think they wanted the business, very bad.😡

2026年8月28日
自発的なレビュー
ColourFence Garden Fencing ロゴ

ColourFence Garden Fencing からの回答

Dear Annette,

We're sorry to hear about your experience with trying to get a site survey and quote.

We'd like to investigate this so we can assess where we have gone wrong and make the necessary improvements for future customers. In order to do so, could you please send an email to sales@colourfence.co.uk with your postcode and some further information about your experience please.

Best Wishes,
ColourFence Customer Care Team

5つ星のうち1の評価

Contacted colourfence to request a…

Contacted colourfence to request a survey and quote. Had a message back from Matt Casey saying he would be in contact within two working days. Tried messaging his number to have a reply back "This number is not monitored". Not impressed with customer service.

2026年8月29日
自発的なレビュー
ColourFence Garden Fencing ロゴ

ColourFence Garden Fencing からの回答

Hi DJ, we're sorry to hear that you have not received any correspondence from Matt Casey yet. If you could contact us at sales@colourfence.co.uk with your postcode and contact number, we will be happy to look into this matter for you and ask Matt to give you a call as soon as possible.

Kind Regards,
ColourFence Customer Care Team

5つ星のうち5の評価

Excellent quality of product and workmanship

Alpar Balo came out to fit our new front fence and gates for our driveway. Very Satisfied with his standard of work and particular his attention to detail, so pleasing to see someone who has a lot of pride in his work. Exceptional customer service.
Quality of the fence/gates and fittings is excellent and makes our property look so much better.
Would highly recommend this company and especially Al.

2026年9月4日
自発的なレビュー
ColourFence Garden Fencing ロゴ

ColourFence Garden Fencing からの回答

Hi Alain, thank you for your lovely review! We have passed your testimonial onwards to Alpar as we know he will be over the moon to hear it.

We hope you enjoy your ColourFence for many years to come.

Kind Regards,
ColourFence Customer Care Team

5つ星のうち5の評価

Back gate and three panel fence fitted

Had back gate and three panel fence fitted by Al, who covers the Birmingham area. Everything went perfectly from installation to the collection of waste. The quality of the fence is excellent and Al worked solidly for a day and a half in baking hot weather and did a very fine job. We would highly recommend Colour Fence and Al to anyone. Gary

2026年8月11日
自発的なレビュー
ColourFence Garden Fencing ロゴ

ColourFence Garden Fencing からの回答

Hi Gary, we're so pleased to hear that Al has done an excellent job. We have passed your testimonial over to Al as we know he will be over the moon with his workmanship quality too.

We hope you enjoy your ColourFence for many years to come!

Kind regards,
ColourFence Team

5つ星のうち5の評価

A definite improvement on wooden panels.

Materials used were as promised and are excellent quality.
The fitters, Gareth and Jarrod were amazing. Professional, knowledgeable, polite and cleaned up after each day. They were faultless. I highly commend this company.
I am so impressed I will be ordering railings to be fitted to the front of my property. 👍☺️

2026年7月16日
自発的なレビュー
ColourFence Garden Fencing ロゴ

ColourFence Garden Fencing からの回答

Hi Christine, we're so pleased you chose ColourFence and that you received excellent service from Gareth and Jarrad. We will be sure to pass this along to them.

We hope you enjoy your new ColourFence for many years to come.
ColourFence Customer Care Team

5つ星のうち5の評価

Fabulous fence with no maintenance needed.

Dominic, the salesman in our Devon area was very helpful. We had Harry from the main Newport depot down to fit the fence, due to a few tricky areas we had. He was fabulous, friendly, easy to get on with, a true professional, who took pride in his work and as a result he did a fabulous job. Harry worked very hard in extremely hot weather, which resulted in solid ground when having to dig deep holes for the posts, he didn’t complain once, just got on with the job. We are very pleased with our fence and gate. It looks very smart and strong and with the bonus of no maintenance needed, plus a 25 year guarantee.

2026年7月16日
自発的なレビュー
ColourFence Garden Fencing ロゴ

ColourFence Garden Fencing からの回答

Hi Bridget,

Thank you so much for your wonderful review and for choosing Easy Garden Living.

We're delighted to hear that you're so pleased with your new fence and gate. It's great to know that Dominic provided helpful support throughout the sales process and that Harry's professionalism, hard work, and attention to detail made such a positive impression. We'll be sure to pass your kind words on to both of them, they'll be thrilled to hear your feedback.

Working through challenging ground conditions and hot weather is no easy task, so we're especially pleased that Harry's dedication and craftsmanship helped deliver a result you're happy with.

Thank you again for your recommendation. We hope you enjoy your beautiful, maintenance free fence for many years to come.

Kind regards,
Easy Garden Living Customer Service Team

5つ星のうち5の評価

Very, very happy customer!

I would like to say how exceptional Luke & Sonny were when installing my new garden fence. I had a text to say what time they would be with me, they then arrived exactly on time. They went through exactly what would be happening & throughout the procedure always consulted with me on any slight issues & then followed this up by giving great advice on how the issue could be sorted based on their many years of experience. Consistently professional, friendly & definitely knew what they were doing, which led me to feel confident & reassured, that I was in safe hands and feeling I would get a good job done. They both worked very hard, (in the extreme heat too)! They worked very tidily and left all the waste in one place once the job was finished, even ensuring the fence panels were spotless before they left. I cannot speak more highly of them & what a credit they both are to the Company.
I had a very good experience with the people behind the scenes who create the emails/accounts/admin etc too. I wish all companies I dealt with were this efficient.
All in all, a very pleasant experience which is still snowballing with all the neighbours passing by and telling me (something I already know) how fabulous my new fence looks! So, many many thanks-I know exactly where I will be going when I need another fence and can thoroughly recommend! Sharon.
So many, many thanks 10/10!

2026年7月8日
自発的なレビュー
ColourFence Garden Fencing ロゴ

ColourFence Garden Fencing からの回答

Dear Sharon,
Thank you so much for taking the time to leave such a wonderful review and for your kind words about your experience with us.

We're delighted to hear how pleased you are with your new fence and that both Luke and Sonny exceeded your expectations throughout the installation. We pride ourselves on delivering a professional, reliable service, and it's fantastic to know that their communication, attention to detail, workmanship and customer care made such a positive impression. We will be sure to pass your comments on to Luke, Sonny and the wider team.

It's also lovely to hear that your new fence is already attracting compliments from the neighbours! We truly appreciate your recommendation and are grateful that you chose us for your project.

Kind regards,
Customer Support Team

5つ星のうち1の評価

Wouldn't recommend...poor service.

I was expecting my colour rail fencing to be installed tomorrow having booked the work in a month ago. I have just had a call to say that the railing hasn't been delivered to the installer as planned. Less than 24 hours before the work was to be completed. I have already had to change my order to fleur-de-lys as they'd run out of ball finials. I now have to wait until 31st for installation. A very unhappy customer 😕

2026年7月16日
自発的なレビュー
ColourFence Garden Fencing ロゴ

ColourFence Garden Fencing からの回答

Hi Bridget,

We're sorry to hear about your experience. However, Ward Fencing is a separate and independent company from Easy Garden Living, and we are not affiliated with their business or services.

We would recommend contacting Ward Fencing directly to raise your concerns, as they will be best placed to investigate and assist with the issues you've experienced.

We hope you're able to reach a satisfactory resolution.

Kind regards,
Easy Garden Living Customer Service Team

5つ星のうち5の評価

Colour Fence

Absolutely amazing workmanship, attention to detail fantastic. The boys worked so hard, also checking with us that we were happy with each stage before moving on. I can honestly say we are delighted with our new fence,. HIG3HLY RECOMMEND COLOUR FENCE.

2026年7月3日
自発的なレビュー
ColourFence Garden Fencing ロゴ

ColourFence Garden Fencing からの回答

Dear Sharon,

We're so pleased to hear about your experience with us. We hope you enjoy your ColourFence for many years to come!

Kind Regards,
Customer Care Team

5つ星のうち5の評価

Amazing gate

David and Gabriel did an amazing job fitting the gate for us. They worked so hard in the hot weather but did a fantastic job. They also cleaned all the waste away and leave the area clean and tidy. Thank you both so very much.
Sebastian is amazing in communication. He contacted the head office and helped us return the extra parts. It has been a great experience having the team and we love our new gate! Thanks Seb, Dave and Gab.

2026年6月24日
自発的なレビュー
ColourFence Garden Fencing ロゴ

ColourFence Garden Fencing からの回答

Hi Yuki,

It’s wonderful to hear that you’ve had such a great experience from start to finish, and we truly appreciate you taking the time to share your feedback. Enjoy your new gate, and thank you again.

Kind Regards,
Customer Service Team

5つ星のうち5の評価

So pleased with our new fence

So pleased with our new fence. It looks fantastic and we have already had a number of likes from passers by and neighbours. The taking down and disposal of the existing fence was an enormous task but achieved with only little inconvenience.
Nothing but praise for Jared and Gareth who worked through rain and sun and kept us updated and informed throughout.Perhaps it was the coffee and cake that kept them going!!!
Great service and product
Thank you .

2026年6月22日
自発的なレビュー
ColourFence Garden Fencing ロゴ

ColourFence Garden Fencing からの回答

Hi Althebanker,
Thank you so much for your wonderful feedback, we’re thrilled to hear how pleased you are with your new fence and that it’s already attracting compliments from neighbours and passers-by!

We’re especially glad the removal and disposal of the old fence, which was no small task, was handled with minimal disruption, and we’ll be sure to pass on your kind words to Jared and Gareth for their hard work and communication throughout (we’re certain the coffee and cake were much appreciated too!).

Thank you again for choosing us, we hope you enjoy your new fence for many years to come.

Best Wishes,
Customer Service Team

5つ星のうち1の評価

I placed an order in January and told 3…

I placed an order in January and told 3 weeks lead time. Since then there has been repeated delays and promises of getting this installed the following week which never happened. Its now 5 months later and I've requested a refund to be told I'd get a phone call the next day and I'm still waiting. This is completely unacceptable. Ive been more than patient and accommodating of the delays. I expect the company to process my refund in full in the next 7 days. If the refund is not received within that timeframe, I will be reporting the matter to the appropriate consumer protection authorities and considering further action to recover my money.
I would advise potential customers to exercise caution based on my experience.
Told to send my details by email which I dod 5 days ago and again yesterday and still no phone call or acknowledgement of this.
Got an email on 8 June saying it's wrapped and ready for fitting...same story for last 5 months and told this is just another empty promise abd want a refund. No response. Unbelievable service. Demand my refund now and a full explanation on why ive had to endure 5mths waiting for a gate when told it would take 3 weeks.

2026年6月8日
自発的なレビュー
ColourFence Garden Fencing ロゴ

ColourFence Garden Fencing からの回答

Hi Antona, thank you for taking the time to leave a review regarding the Dublin branch.

All payments made in Dublin are handled directly by that branch, so any refund request must be made with the Dublin branch manager. We are not able to authorise refunds on their behalf, as we do not take or receive payments from Dublin customers.

We have received a response from Steve to advise that a refund was processed yesterday. As a gesture of goodwill, they would still like to install the gate for you at no cost to yourself. Please contact Steve if you wish to take them up on that offer.

Kind regards,
Customer Service Team

5つ星のうち1の評価

Quoted

Quoted, we accepted quote.

Then radio silence - we chased on 3 occasions - told installation will be in touch - nothing.

Waste of time - we’ve had to start again and waste more time, resulting in plants being massively disturbed during key growing period.

2026年3月17日
自発的なレビュー
ColourFence Garden Fencing ロゴ

ColourFence Garden Fencing からの回答

Hi Chris, thank you for your review.

We have looked into this for you and it appears that no deposit was received to confirm your quote as an order. Without a deposit, we are unable to schedule an installation date.

If you believe this is incorrect, please send proof of the deposit for your quote completed in March/April to accounts@colourfence.co.uk, along with your name and postcode. Our Accounts Team will verify this and, if confirmed, forward it to our Planning Team so the installation process can move forward.

If no deposit was made at the time of accepting the quote, you will need to be re‑quoted for the work, and a deposit will then be required before an installation date can be booked.

Kind regards,
Customer Service Team

Trustpilot エクスペリエンス

Trsutpilot のレビューは誰でも書くことができます。レビューを書いた人には自分の書いたレビューをいつでも編集したり削除したりする権限があり、それらのレビューはアカウントがアクティブである限り表示されます。

プラットフォーム保護のため、専門チームと高度なテクノロジーを駆使しています。偽レビューとの闘いについての詳細はこちらをご一読ください。

Trustpilot におけるレビュー プロセスの詳細についてはこちらをご覧ください。

よいレビューを書くための8つのヒントをご覧ください。

確認を行うことで、Trustpilot に投稿されるレビューが [LINK-BEGIN-PEOPLE]実在の人物[LINK-END-PEOPLE] によって書かれたものであることの保証につながります。

レビューに対してインセンティブを提供したり、選択的にレビューを依頼したりすることは、TrustScore にバイアスを生む可能性があります。これは 当社のガイドラインに反します。

詳細情報