ColourFence Garden Fencing レビュー 

802
•
TrustScore 5段階評価の4

4.1

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5つ星のうち5の評価

We had a fence fitted by ColourFence some years ago and so we knew what a good product we were purchasing when we needed a gate across the drive. The quality can't be bettered, we power hose it down... もっと見る

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5つ星のうち5の評価

Alpar Balo is the person who's come to install my new fence within 2 days. I've never seen someone investing so much effort and energy in a project. I cannot praise him enough. He was very professiona... もっと見る

企業が回答しました

5つ星のうち5の評価

The people in the company are 1st class . The kept us informed all along the way and contacted us when they said the would .The one outstanding person was the installer Harry. He was polite , discusse... もっと見る

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5つ星のうち1の評価

Contacted colourfence to request a survey and quote. Had a message back from Matt Casey saying he would be in contact within two working days. Tried messaging his number to have a reply back "This nu... もっと見る

企業が回答しました

企業情報

  1. フェンス用品店
  2. ・
  3. オーニング提供業者
  4. 庭の建物・東屋提供業者

当該企業による記述

Garden Fencing to be proud of. Stylish, durable, strong, versatile and good value for money. We believe we have the best fencing product on the market today.


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4.1

ほぼ満足

TrustScore 5段階評価の4

802件のレビュー

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4.1

すべてのレビュー

(802)

過去12か月のレビュー数: 57件

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5つ星のうち5の評価

⭐⭐⭐⭐⭐

⭐⭐⭐⭐⭐
Absolutely amazing job with our steel fencing. The workmanship was top quality and Craig made sure everything that needed doing was done properly, with great attention to detail. Communication was very good from start to finish, which made the whole process stress-free. We’re extremely pleased with the result and would 100% recommend.

2026年1月13日
自発的なレビュー
ColourFence Garden Fencing ロゴ

ColourFence Garden Fencing からの回答

We're so pleased to read about your wonderful experience with us! We hope you enjoy your ColourFence for many years to come.

Best Wishes,
ColourFence Team

5つ星のうち5の評価

Great looking new fence and gate

I love my new fence and gateI love my new fence and gate. Strong enough to keep out would be burgers yet stylish and practical. I really love the fact that the gate comes with a secure key lock!!

2026年1月20日
自発的なレビュー
ColourFence Garden Fencing ロゴ

ColourFence Garden Fencing からの回答

Hi Ramila, we're so pleased to hear that you love your new ColourFence and ColourGate. We hope you enjoy your products for many more years.

Best Wishes,
ColourFence Team

5つ星のうち1の評価

Haven't turned up to give me a quote - TWICE!

Booked an appointment last year and the rep didn't turn up. No call or email, just didn't turn up. After trying to find railings elsewhere without much luck I decided to give them the benefit of the doubt and try again. Booked an appointment a couple of weeks before Christmas for today. At the start of this week I received an email saying they had received my request for a quote via the website (sent weeks ago and already acknowledged by the person who said he would come today) and they will book an appointment!! I replied to say I had already spoken to someone and they were supposed to be coming today. No reply. I assumed they would not turn up today and I was correct - no one has come and there has been no contact to say they would not come. There won't be a third chance!! If you book appointments, turn up or at least contact to say it needs to be cancelled/rearranged.

2026年1月16日
自発的なレビュー
ColourFence Garden Fencing ロゴ

ColourFence Garden Fencing からの回答

Dear Sarah, we are sorry to hear your experience with us. Your review has been forwarded over to our complaints department and an acknowledgement email for investigation will be sent within 2 business days.

5つ星のうち1の評価

Our Awful Journey with Colour Fence / Climarfit Ltd / Climar / Easy Garden Living Limited

I will leave the reader to draw their own conclusions about the level of service received. Our biggest regret was not heeding the existing negative online reviews; we were reassured these related to previous contracts the company claimed they no longer used. The company has changed its name from ClimarFit LTD to Easy Garden Living LTD, also go by the name of Climar and Colour Fence. It appears there is more than one review entry for this company, worth checking out all the others.



Following an extremely disappointing initial installation, two further installations were required. What should have been a straightforward 1 day project stretched into 9 stressful months to finally fix the various issue. During this time correspondence was ignored, and I experienced intimidation simply for asking for the undamaged product we signed up and paid for.

22 Nov 2024 - Colour Fence Rep attended our property, and gave us a quote for our 5 metre x 2 metre fencing with gate for £4243.79. We paid the £2121.89 the same day as we liked the product.

10 January 2025 - Installation was carried out by two brothers, fencing parts were missing, damaged and scratched. The fencing wasn’t level nor spaced correctly - see images.

12 January 2025 - Emailed ColourFence aka Climar highlighting the damaged, uneven and scratched panels, which resulted in Elvis (Regional Manager) visiting on 15 January 2025 in which he highlighted issues we’d not previously noticed.

29 January 2025 - Only some of the damaged panels were replaced and the huge deep scratch on the gate was touched up with using a paint pot.

10 February 2025 - Recorded delivery letter sent to Climarfit following the second failed attempt to install undamaged/scratched fencing/gate.

5 March 2025 - In person intimidation by Elvis (over 6 foot tall) who stood on our doorstep and stated that we could either have the fences / gate touched up or Colour Fence would take the fencing away! We simply wanted the undamaged fencing / gate that we expected to get as customers. No customer should be intimidated in this way!

6 May 2025 - Another Regional Manager attended our home to look at the fencing/gate. He didn’t have any of the previous photos of the damaged fencing panels / gate. Took note of the fencing / gate that needed replacing.

21 May 2025 - Colour Fence agreed to replace the damaged/scratched 4 x ColourRail Panels / 4 x Square Posts / 1 x ColourRail Gate with a 6-8 week wait.

18 July 2025 - A different installation team attended, removed the previous Fence Panels / posts / Gate. The gate has swing back hinges, these didn’t work and they left the slabs on entrance to gateway uneven and rocking.

5 Sept 2025 - Recontacted ClimarFit as gate and slabs still not fixed.

23 Sept 2025 - Invoice sent for remainder of works, gate and slab still not fixed.

If only we had heeded the negative online reviews, we would have saved ourselves 9 months of ongoing issues.

2025年9月23日
自発的なレビュー
ColourFence Garden Fencing ロゴ

ColourFence Garden Fencing からの回答

Dear Ms. Conibere, we are sorry to hear your experience with us. Your review has been forwarded over to our complaints department and an acknowledgement email for investigation will be sent within 2 business days.

5つ星のうち5の評価

Quality product

Colorfence was recommended to me, I have just moved and needed my garden secured as I have a mischievous little dog. Even though it was near Christmas they managed to install it for me. The fitters Harry and Josh were both very professional and friendly , great work, thank you both highly recommended company.

2025年12月22日
自発的なレビュー
ColourFence Garden Fencing ロゴ

ColourFence Garden Fencing からの回答

Dear Ms. Harrison, we are thrilled to hear about your experience with our Trade Partner, Easy Garden Living's fitters, Harry and Josh.

We hope you enjoy your ColourFence for many years to come!

Best Wishes,
The ColourFence Team

5つ星のうち5の評価

Totally professional from start to…

Totally professional from start to finish
Have just had fencing installed by Colourfence - Northern Ireland. The estimate was given last August and the promised start date for December. The team arrived at 08-20 and began work straight away. The attention to detail was second to none! The two fitters Stuart and son Adam never stopped working the three days they were here and when they finished each day they left the site clean and tidy. The work was 100% and in fact was even better that we thought. In this day and age it is lovely to see people take a pride in their work. I would have no hesitation in recommending this company.

2025年12月15日
自発的なレビュー
ColourFence Garden Fencing ロゴ

ColourFence Garden Fencing からの回答

Dear Mr. McCullough, we are so pleased to hear your experience with us was fully professional.

We hope you enjoy your ColourFence for many years to come.

Best Wishes,
The ColourFence Team

5つ星のうち4の評価

Excellent product

The gate looks great, is very solid and secure. Very pleased with it. The salesman Richard was excellent. Reliable and helped when we had problems with some of the screws provided by the company to fit it. They were not strong enough and the gate became loose on one side. However, he sorted it with The owner. Jack the fitter and his mate, came back and replaced them with appropriate strong screws. This is the only reason I’ve given it four stars. The fitters were friendly, polite, communicated well and were considerate. They explained everything and were efficient.

2025年10月17日
自発的なレビュー
ColourFence Garden Fencing ロゴ

ColourFence Garden Fencing からの回答

Dear Mrs Hutchinson, we are so pleased to hear that you are pleased with your new ColourGate, and found Richard excellent in his reliability and resolution of any issues that arose.

We're sorry to read that you did experience an issue with gate coming loose on one side but are pleased to hear that there was a swift fix.

We hope you consider us for any future home improvement needs, and you continue to love your ColourGate for many years to come.

5つ星のうち4の評価

A little late in with the installation…

A little late in with the installation but when finally the men arrived the work was carried out very professionally within the day to my full satisfaction

2025年11月21日
自発的なレビュー
ColourFence Garden Fencing ロゴ

ColourFence Garden Fencing からの回答

Dear Judith, we're sorry to hear your local Trade Partner was a little late with your installation, but pleased to hear the job was completed to your satisfaction and was professionally carried out.

We hope you love your ColourFence for many years to come.

5つ星のうち5の評価

Quick turnaround and professional…

Quick turnaround and professional installation. Good colour range and high quality product

2025年11月4日
自発的なレビュー
ColourFence Garden Fencing ロゴ

ColourFence Garden Fencing からの回答

Dear Neal, we are so pleased to hear that you received a quick turnaround and professional installation. We hope you love your new ColourFence product for years to come.

5つ星のうち5の評価

Stunning fence, excellent company

Absolutely delighted with my new fence. I feel safe, secure and have so much more privacy. Richard came out to do the survey, there was no hard sell. He gave me time to think about it. Very helpful, professional and knowledgeable. There is a 10 week wait because they are busy, but we'll worth the wait. Dave and Phil came to fit it. The arrived on time, they were polite, professional, friendly and excellent at their job. They finished in a day and a half and left everywhere clean and tidy. Nothing was too much trouble for them. Aside from some drilling you wouldn't have known they were there. The weather wasn't great but it didn't stop them. The finished result is beautiful and well worth the investment. It withstood storm Claudia. Thank you to everyone at Colourfence. I would highly recommend. From first contact to finished job, they're the best. Everyone I dealt with was professional, helpful and friendly.

2025年11月10日
自発的なレビュー
ColourFence Garden Fencing ロゴ

ColourFence Garden Fencing からの回答

Dear Frances, we are so thrilled to hear about the excellent service you have received from survey to installation.

We hope you love your ColourFence for many years to come. :)

5つ星のうち5の評価

Great fencing.

On 11/11/25 I had a colour fence installer out to replace three green fence panels as a part of an insurance claim and he did an absolutely brilliant job and I can definitely recommend this company.

2025年11月11日
自発的なレビュー
ColourFence Garden Fencing ロゴ

ColourFence Garden Fencing からの回答

Dear Andrew, we're so pleased to hear that your replacement of three ColourFence panels was completed to a brilliant standard.
We hope you continue to love your ColourFence for many years to come. :)

5つ星のうち5の評価

Wwhat a amazing fencing e had colourfence installed we watched…

We had colourfence installed we watched Gareth and Jarrod built it the were very respectable to our property they call us for every decision the fencing is amazing it's perfect for us and the look on the fencing is beautiful we love it the team that made it for us were lovely thank you boys for doing it for us

2025年11月13日
自発的なレビュー
ColourFence Garden Fencing ロゴ

ColourFence Garden Fencing からの回答

Hi Tereza, we are so pleased to hear about your experience with Gareth and Jarrad. We will be sure to pass this testimonial to them. :)

5つ星のうち4の評価

No more painting hopefully

Items missing from delivery. A few issues with installation. Guys booked 3days but adding hours they worked would have completed in 2 days. But had to pay for 3 days. After I'd tired up fence looks great. No more painting JOY

2025年11月5日
自発的なレビュー
ColourFence Garden Fencing ロゴ

ColourFence Garden Fencing からの回答

Dear Brenda, we hope you love your ColourFence for many years to come.

We appreciate your comments regarding installation and items missing from delivery, this will be passed back to our Logistics Department for review and analysis to better improve our services moving forward. :)

5つ星のうち5の評価

25 years guarantee

I’m living in Edinburgh. The installation of my garden gate went smoothly and it took around three weeks waiting time to complete. However, the company has failed to send me the 25-year guarantee. I have tried three times and waited for 4 weeks to remind them to send it, but my efforts have been in vain… I received the certificate today, Oct 25, 2025. Thank Mia

2025年10月21日
自発的なレビュー
ColourFence Garden Fencing ロゴ

ColourFence Garden Fencing からの回答

Hi Chi Keung Ng, we're sorry to hear that you have not received your material warranty yet. If you could contact us on sales@colourfence.co.uk, a member of the team will be able to assist.

5つ星のうち5の評価

New Railings + Gate

Sebastian and his team installed railings at my property in August and I was so impressed with both them and their products that I've just had them replace my garden gates. They arrived on time and were extremely friendly and professional on both occasions. I wouldn't hesitate to use this company again and I'd recommend to anyone looking to replace gates etc.

2025年10月10日
自発的なレビュー
ColourFence Garden Fencing ロゴ

ColourFence Garden Fencing からの回答

Hi Debbie, thank you for your lovely testimonial about one of our Trade Partners, Top Fence! We will be sure to pass this along to Seb and his team.

We hope you enjoy your ColourFence for many years to come :)

5つ星のうち5の評価

Great customer Service

Duncan was very informative and professional and we found it reassuring he was a surveyor not just sales. He was very accurate in his assessment of what we were seeking to achieve.
We took a month after his visit to decide to go ahead and we appreciated he did not pressurise us whatsoever.
Delivered on time (although we had to assist as only one person).
So grateful to have outstanding fitters; Tom, Steve and Jo! They are a credit to Colourfence!
It is not a cheap choice to buy this product and have it fitted so we were really anxious about it. We have no regrets at all!
Liaised with Sam, Karen and Jon who have been very helpful throughout the process.
Assuming it all remains stormproof going forwards, our only disappointment is that our concrete posts and wooden fencing etc taken away were not recycled as we had been led to believe.
Thank you to all involved

2025年9月15日
自発的なレビュー
ColourFence Garden Fencing ロゴ

ColourFence Garden Fencing からの回答

Dear Yasmin, we are so pleased to hear that Duncan was accurate in his assessment and was not pressuring you into any sale! We are also equally thrilled to hear that your installers, Tom, Steve and Jo were a credit to Easy Garden Living!

We hope that you love and enjoy your fence for many years to come. :)

5つ星のうち5の評価

Brilliant professional workmanship work…

Brilliant professional workmanship work ethics I didn't think existed anymore!!
Patrick worked non stop to high standards always ensured I was happy before going ahead with job eg borders plants near to fence.
Patrick listened and gave advise to my satisfaction. Lovely respectful tradesman.
Thank you Patrick love the fence( so do neighbours) truly transformed my garden!
AMAZING - recommend you100% can't praise you enough -Annie

2025年10月8日
自発的なレビュー
ColourFence Garden Fencing ロゴ

ColourFence Garden Fencing からの回答

Dear Annie, thank you for your wonderful testimonial. We're so pleased to hear you love the ColourFence installed by our Trade Partner, Ward Fencing.

We hope you love your ColourFence for many years to come. :)

5つ星のうち5の評価

We had a brand new metal fence…

We had a brand new metal fence installed and the two guys that did it were amazing! They were fast efficient and well mannered also don’t have names but initials are GS & JP
Stayed all day really jolly and did a fantastic job

Welsh boys with a great work ethic
Well done and fence is fantastic and well worth the wait and money

2025年10月7日
自発的なレビュー
ColourFence Garden Fencing ロゴ

ColourFence Garden Fencing からの回答

Dear Alan, we are so pleased to hear that your ColourFence installation was efficient and the installers, Gareth and Jarrad were well-mannered! We will be sure to pass this along to their line-manager.

We hope you love your ColourFence for many years to come!

5つ星のうち5の評価

Replacement Fencing

Very satisfied with installation and product. Worked very hard to install the fencing. You were recommended by my Sister and I would recommend you to anybody.

2025年10月6日
自発的なレビュー
ColourFence Garden Fencing ロゴ

ColourFence Garden Fencing からの回答

Hi! We're so pleased to hear you are very satisfied with your recent ColourFence installation! We hope you love your ColourFence for many years to come.

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