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5぀星のうち5の評䟡

This was a very positive assessment and panel process. We were both made to feel informed and invluded throughout. The panel itself was very welcoming, and put us at ease.

䌁業が回答したした

5぀星のうち1の評䟡

Despite reassurances from Compass that people only get turned down if there is something ‘very severely wrong’ We have been turned down but cannot be told what has been said against us. Impossible... もっず芋る

䌁業が回答したした

5぀星のうち4の評䟡

We found the process, difficult and arduous, this isn't a negative given the circumstance. The process is incredibly in depth and thorough. To begin with, as with all things it is very overwhelming. W... もっず芋る

䌁業が回答したした

5぀星のうち5の評䟡

I can't recommend Compass enough! From the assessment process, to the top quality training, to the ongoing support we receive as carers. We have had an amazing first year with Compass. Every member of... もっず芋る

䌁業が回答したした

䌁業情報

  1. 保育゚ヌゞェンシヌ

圓該䌁業による蚘述

Compass Fostering is a leading and respected independent fostering agency in the UK. We have been recruiting and training foster carers for over a decade, and pride ourselves in delivering the highest standard of support for our carers.


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4.0

ほが満足

TrustScore 5段階評䟡の4

134件のレビュヌ

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4.0

すべおのレビュヌ

(134)

過去12か月のレビュヌ数: 49ä»¶

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5぀星のうち5の評䟡

Clear information and regular contact


Clear information and regular contact through the process. We felt comfortable that we were kept abreast of the progress made and fully supported with next steps.

2025幎4月17日
自発的なレビュヌ
Compass Fostering ロゎ

Compass Fostering からの回答

Hi Amanda,

Thank you so much for leaving us a review. We are so pleased to hear the process went well for you! We'll be here for you throughout your fostering journey.

All the best,
Compass Fostering

5぀星のうち1の評䟡

Diabolical assessment process.

Diabolical assessment process.

My husband and I have spent 4 months in the assessment process and have found communication to be very poor from the get go. Disinterested staff and calamitous administration across the board.

We were pushed into a fast-tracked panel approval being told we were effectively perfect until the panel assessment manager decided otherwise and began to question everything our assessing social worker had raised with us. Out of context and for the most part, seemingly irrelevant information was dredged out of nowhere, and we were accused of lying in the process which was stunning given the fact we threw ourselves fully into the whole process, attended all training and kitted our house our ready for children.

I would avoid this agency at all costs, especially if you have a criminal record for anything at all. Compass states they are looking for "potential, not perfection" but were were described by the assessment manager as "too perfect" on paper. We understood everyone else had signed off on us including the medical advisor and we should have been going to panel, but this particular assessment manager did not want to see us proceed any further, despite our social worker's report pretty much glowing on our credentials and motivations for fostering.

Clearly a very corporate and profit driven agency who absolutely are NOT child focused at all; potential applicants are treated as nothing more than profit centres for these money grubbers.

If you're thinking of fostering, choose anyone else but these people. Unprofessional from start to finish.

2025幎4月16日
自発的なレビュヌ
Compass Fostering ロゎ

Compass Fostering からの回答

Hi James,
Thank you for taking the time to write us some feedback. We are sorry to hear that your experience with us was negative. We have informed our carer recruitment team and someone will try to get in touch to find out more about what happened. In the meantime If you would like to discuss the matter further, please send an email to carer.enquiries@compassfostering.com with 'Trustpilot' in the subject line.

Kind regards,
Compass Fostering

5぀星のうち4の評䟡

A New Chapter

I found the experience enjoyable and interesting. At times it was intense and I did expect it to be intrusive due to the nature of the subject, but to be honest I found it all okay. It was interesting, especially the family input and the feelings of support that was provided to me. Catherine the social worker was really nice and made the experience relaxing when she visited me. I was aware she would capture all the details and I know this is her job as she has to keep children safe. I was worried about my medical but that was okay too. I did feel trying to get refences really hard as some were so long ago, but it all went really well in the end. I would certainly recommend the process to family and friends

2024幎4月14日
自発的なレビュヌ
Compass Fostering ロゎ

Compass Fostering からの回答

Thank you so much for your review. We are so pleased you have started your fostering journey with Compass and your appreciation for why the application process needs to be thorough.
Wishing you every success in your fostering journey, and of course, you know where we are if you need any extra support.

5぀星のうち1の評䟡

100% would not recommend using this agency

100% would not recommend using this agency. It has been an absolute night mare from the get go of us going through the assessment process to getting our first placement. When we got our first placement we wasn’t even allocated a supervising social worker until nearly 2 months into the placement. We have also been back and forward for months on end and still on going issues with our dog and the placement. We were advised by a dog assessor that they had sent out to get an exemption certificate because they are saying he told them that there is xl bully characteristics, which we did follow the advice given aswell as insuring the dog. In the process of assessment they destroyed have of my partners furniture. After this had happened they were all sweet with the dog being in the home until the Compass policy had changed, which we are still yet to see this ‘new’ policy.

We ended up voluntarily going to the police and seeking advice and guidance from them. Which they had come out and took the dog away for assessment and shortly after brought her home with no concerns at all and said that she is definitely not an xl bully type breed.

Now they are telling us we have to choose between the dog and continuing our fostering career.

Not only this but we have had absolutely no support at all from compass. This will not be the end for us.

2024幎4月9日
自発的なレビュヌ
Compass Fostering ロゎ

Compass Fostering からの回答

Hi Kieran,
Thank you for taking the time to write us some feedback. We are sorry to hear that your experience with us was negative. We have informed our carer recruitment team and someone will try to get in touch to find out more about what happened. In the meantime If you would like to dicuss the matter further, please could you send an email to carer.enquiries@compassfostering.com with 'Trustpilot' in the subject line.

Kind regards,
Compass Fostering

5぀星のうち5の評䟡

Assessment process for becoming a Foster Carer.

Although the assessment process was very intense and extremely thorough, my assessing social worker was always there to help me through it step by step.
The Skills to Foster course was also intense but very educational and gave a good insight as to what is expected of every Foster Carer and also showed just how much support is there with each and every Foster Child etc which was reassuring.

2023幎12月19日
自発的なレビュヌ
Compass Fostering ロゎ

Compass Fostering からの回答

Thank you so much for your review. We are so pleased you have started your fostering journey with Compass. We know how lucky we are to have top carers, and in return we give the very best support we can. Thank you for all that you do!

5぀星のうち5の評䟡

brilliant members of staff

brilliant members of staff, so warm and welcoming..
the training programme is excellent.

2024幎1月16日
自発的なレビュヌ
Compass Fostering ロゎ

Compass Fostering からの回答

Thank you so much for taking the time to leave us a review. We are pleased you are enjoying your training programme - please don't hesitate to contact us if you need any further support :)

5぀星のうち5の評䟡

Very thorough process with lots of


Very thorough process with lots of support throughout from a dedicated and passionate Conpass, social work team and independent panel assessors.

2023幎9月1日
自発的なレビュヌ
Compass Fostering ロゎ

Compass Fostering からの回答

Hi Michelle,

Thank you so much for leaving us a review, we are so pleased to hear that you have had a positive experience with Compass. We'll be here for you throughout your fostering journey.

All the best,
Compass Fostering

5぀星のうち5の評䟡

Excellent professional company with


Excellent professional company with care and support to all who want to become foster parents. If you ever need a company to help you along the way Compass will be there for whatever questions you need answering. Total confidence you'll have on your journey to foster with Compass.

2023幎8月16日
自発的なレビュヌ
Compass Fostering ロゎ

Compass Fostering からの回答

Hi Stanley,
Thank you so much for leaving us a review, we are so pleased to hear that you have had a positive experience with Compass. We'll be here for you throughout your fostering journey.

All the best,
Compass Fostering

5぀星のうち5の評䟡

Glad we picked compass

The information and help we recieved from compass and our social worker was very good, our carer to carer rings us on a weekly basis and asks how things are and is always there for us if we need him .we are very pleased with the company all the staff are very friendly and really helpful.

2023幎8月30日
自発的なレビュヌ
Compass Fostering ロゎ

Compass Fostering からの回答

Hi Susan,
Thank you so much for leaving us a review, we are so pleased to hear that you have had a positive experience with Compass. We'll be here for you throughout your fostering journey.

All the best,
Compass Fostering

5぀星のうち5の評䟡

Very friendly

Very friendly, professional team, very helpful right up to panel day, then amazing how they match you to the right children. Great supervision, always there to help, cant fault them.

2023幎8月31日
自発的なレビュヌ
Compass Fostering ロゎ

Compass Fostering からの回答

Hi Jacqui,

Thanks so much for taking the time to leave a review, we are so pleased to hear that you have had a positive experience with Compass. We're always on hand to help whenever our amazing carers need us.

All the best,
Compass Fostering

5぀星のうち1の評䟡

Avoid Compass at all costs!

Compass are good until something goes wrong, then you are on your own!
They don't tell you the about what can go wrong and how open to attack you are being a foster carer, no mention during training. We were shocked by the way we have been abandoned and ignored.
I would never recommend Compass to anyone, they have not been any kind of support during a horrible time and have ruined a good family. Please think twice, especially if you have children of your own! Never again!

2023幎5月1日
自発的なレビュヌ
Compass Fostering ロゎ

Compass Fostering からの回答

Hi Jamie,

We're really sorry to hear your experience of Compass hasn't been positive. I have passed your feedback onto the team and will ensure someone contacts you to discuss this in more detail.

Kind regards,
Compass Fostering

5぀星のうち5の評䟡

Amazing agency

Amazing agency, guided fully though the process with nothing but professionalism: incredible training & support. The process has taken us 5 months, we are now awaiting referals for our first child to be placed with us :) highly recommend Compass if you are considering fostering..

2023幎4月5日
自発的なレビュヌ
Compass Fostering ロゎ

Compass Fostering からの回答

Hi Tanya,

We are very happy to hear you've had a good experience with us! Thank you for taking the time to leave us a review. We'll be here support you further.

All the best,

Compass Fostering

5぀星のうち5の評䟡

Supported

I have felt totally supported throughout the whole process, I was never made to feel silly with any questions asked, Michelle was fantastic and we formed a great relationship. I feel that I have made the right choice with Compass and feel at this point that I could pick up the phone to anyone on the team and get the help and support I need. My only critisism would be that the three day course which was online, only a couple of us kept our cameras on making it hard to form relationships with the other members.

2023幎2月18日
自発的なレビュヌ
Compass Fostering ロゎ

Compass Fostering からの回答

Hi Jo,

Thanks for taking the time to leave us a review, we really appreciate it. We're thrilled to hear you've had a positive experience with us. I'll be sure to pass on the feedback about our Skills to Foster course to our trainers.

Thank you,
Compass Fostering

5぀星のうち5の評䟡

Very supportive company

Lots of in depth training, how through the process is proves they need the best people for the job, always answer any questions and anything I'm unsure of , great support from all the organisation

2023幎2月17日
自発的なレビュヌ
Compass Fostering ロゎ

Compass Fostering からの回答

Hi Tahira,
We are very happy to hear you've had a good experience with us! Thank you for taking the time to leave us a review. We'll be here support you further.

All the best,
Compass Fostering

5぀星のうち5の評䟡

Great company

Tried going through the process with Compass and i felt that everything went swimmingly. It may feel as if it's an invasive procedure but we knew that it's all for the safety of the children. Unfortunately, we couldn't progress further due to personal reasons but the Compass team were extremely supportive throughout. I'd definitely recommend Compass to anyone looking to start their fostering journey!

2023幎2月9日
自発的なレビュヌ
Compass Fostering ロゎ

Compass Fostering からの回答

Hi Oliver,
Thank you so much for taking the time to leave us a review. We are thrilled that you had a positive experience with us, and we are sorry to hear that you could not progress further. We will be here for you if you choose to pick your foster care career back up any time.

All the best,
Compass Fostering

5぀星のうち1の評䟡

Don't even attempt to use Compass fostering

When you apply to become a foster parent with Compass they are very helpful and can't do enough to help you. The further you go into the assessment things Start to go wrong.
I am writing this through my own experience but reading through the reviews I am not surprised other people have had the same outcome as myself and my husband.
We made it perfectly clear when we first applied that our son ( 12 years old )was homeschooled but we have a large support network around us, so meetings regarding fostering wouldn't be an issue.
We had meetings with our assessing social worker,attended the 3 day skills to foster course, basically we jumped through hoops to accommodate everything they needed.
One evening we had a zoom call to inform us that they wouldn't be taking our application further because they feel our son is on the autism spectrum ( this hasn't ever been mentioned by the school, before we decided to home school). Or our G.P.
We asked to speak to someone from Compass and was told someone would call us. They did call and said they would investigate, we didn't hear back from them until 6 weeks later when out if the blue we had a call asking how we were feeling about our panel date the following week.
There is so much more to write but I am able to supply anyone wanting to see paperwork and how we were treated.
We have also put a complaint
In to Compass regarding our treatment. we had the conclusion today saying that due to still feeling our son is on the spectrum we will not be able to foster. How can they decide this without even meeting him or a diagnosis from a professional is staggering.
We have had all reports back from everyone who we have had dealings with from compass, each one said we would make great foster parents. I am willing to show these to anyone to show that Compass fostering are unprofessional and discriminate against people that have additional needs, even though my son doesn't. Since posting this review and receiving a reply from Crompass I am wondering how they are going to contact me as I haven't left any contact details!!!

2022幎3月1日
自発的なレビュヌ
Compass Fostering ロゎ

Compass Fostering からの回答

Hi Sarah,

We're really sorry to hear your experience of Compass hasn't been positive. I have passed your feedback onto the team and will ensure someone contacts you to discuss this in more detail.

Kind regards,
Compass Fostering

5぀星のうち5の評䟡

Agency Transfer

Very smooth transfer from Scotland to England. The assessment was very good and thorough and we felt supported throughout.

2022幎11月4日
自発的なレビュヌ
Compass Fostering ロゎ

Compass Fostering からの回答

Hi Anne,
Thank you so much for taking the time to leave us a review! We're thrilled to hear you've had a good experience with us, especially after such a big move!
Warm regards,
Compass Fostering

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