Cosmo Payment レビュー 

Very prompt response to a query and very friendly.

Such an amazing team , they were always there to help and find solution for the issues i had .
Thank you so much

I had an expired account and my problem was resolved immediately . Cosmo Payment are the most serious. Congratulations !

I think the application process was mostly easy. The instructions for uploading the validation documents weren’t very clear until I reached out to Customer Support. But the app and website were easy to navigate and Customer Support was helpful and clear. Having dealt with Support at other places over the years, I don’t think they really try to help at all and would rather lose business. So I’m grateful for the help.

They have excellence costumer service,very responsive.

Mia C. was an excellent employee, helping me out promptly, after I had a dozen email exchanges with her colleague, Sandra H., who kept on repeating the same useless information and was not great, but except for her, I always had a great experience with the Cosmo team.

You could improve you exchange rates...as a SEPA Fan I can only say that even if the Dollar is not as good as it was one year ago, you could do a better job 4 the people of Europe. Thx!... By the way, you also take almost 10 $ for one Transaktion, when is it enough??!!
Hope to help! As I don't realy have an account myself

The assitance was very open and was give the help in short time

AVOID
This company is awful i've never dealt with anyone like this the customer service is shocking 5-7 buisness days is the response time at best
They withheld funds a couple of weeks ago and wouldn't explain why after days of waiting i put a review up and got threatened they would close my account unless i amended it or took it down so i did as i was worried about future payments and explained i had a family to support after taking the review down they withheld a futher 2 payments which i now cant access for weeks! they had then blocked my account after getting me to remove my review
I never write bad reviews but don't want this to happen to anyone else im stuck without money for weeks now thanks to cosmo
P.s the last review rating 'Tom' is fake

After using they’re services from years, now they are limiting my limits. I can not withdraw and support is super slow.

excellent customer service

The support team is really helpful and always available. Overall i had a great experience.

Reactive, perfect, easy !

If I could give 0 stars or negative stars I would. Do not use this service, they take money when you jsut visit a website, the app is horrid, you can even see the card number and they take 3 usd ever 2 weeks or so from your account, and make it impossible for you to get back into your account and keep charging you when they don't respond to your emails trying to get access to your account. DO NOT USE

It makes a process that is usually annoying into something easy, fast and secure. I got my funds instantly.
I recommend cosmo 100%.

I have been using this processor for 6 months now to get paid from a site I use. I have had an issue a few times which was sorted out efficiently even on a public holiday.
As the saying goes judge a company on how they deal with the problems as they are bound to arise. Thank you Tom & cosmo team for being professional

Very helpful, all was solved very fast, i highly appreciate your help

Cosmo payment has not forgotten what it means to provide excellent customer service. Something so many other companies have lost when dealing with clients. Every time I've reached out to support I have been responded to immediately and with the kind of support I am looking for and need. I recommend this company to anyone need an online payment system.

its been 10 days that im having issues to transfer money secondary to my european bank account.
no post from CP to mention anything if they having issues with bank transfers.
they waisting my time with non sense without giving me an answer whats going on.
very frustrating.so im gonna have to order i guess a physical card ..and its me thinking prob its all a game CP they playing to force people to get the card cause obviously they making extra money with it.
awful company and service

Thank u for everything, thank u for help me when I need , for Fast reply to me and for the advices 🤍