Cosmo Payment レビュー 

Customer service is superb. Im being honest. They answer VERY fast and are very nice. Literally helped with anything I needed, which is important because I feel like good customer service is one of the keys when it comes to customer satisfaction. Good job!

The best service , fully profesional

Support team, help me with my issues in a fast and professional manner.

The advisor was very helpful and the responses were very quick.
My issue was resolved in good timing

Very helpful in any problem encountered as a new customer !Prompt and professional !

Very helpful and understanding, always fast reply! I recommend!

I have problems with technology, and they walked me through it and made many accommodations and helpful

In internet systems, it is very important for customer support to be efficient and fast when the customer needs it.
In companies that operate with money, like Cosmo, this is even more important. And in this case, Cosmo's support has always been very helpful and fast when I needed it.

At first sight it was a little complicated but since i use this plateform and everything is very fluid, easy and im happy of the fast transfer method, support are reactive too

We need to Sue this pay meant method..soo much grief with no communication..they first cut our card use, n now site crashes when u do transfare.. Secondary balance unavailable in times where one need their money so much. We approaching rental days still no access to our own money..they font respond in emails ,how stupid.nx

Their transfers are so quick and efficient! But their site needs a bit of improvement. It’s a bit slow! Otherwise… I’m happy with their services!!

Update:
Nope, your card doesn't work . And the reply from the support I got was astonishing:
"Your account doesn't have money in it.'' That's it.

Wow! Of course I cashed out the funds - like - why keeping them there if cannot use them with the Virtual Card?!

Won't redirect any payments to Cosmo anymore - it it is too ridiculously costly!

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I started using Cosmo just recently. So far I am 50/50 ok with them. I made my first withdrawal to my Bank account and the funds arrived the same business day - thanks! But the fee for it is $5....
So I decided to use my Virtual card instead to make payments - as it is advertised on their website that it's possible. Well, it is not. I tried to pay with the Virtual card to 3x different merchants - nope, not working.
I will definitely look for a way to avoid being paid via Cosmo.

Incorrect you are transferring them back because I would not remove LEGITIMATE and TRUTHFUL reviews on Trustpilot. I think you need to remember I have the emails from you Tom L telling me do this or otherwise....

I can’t believe how unprofessional this company is! You will never get an email back with support and then when a review is left publicly suddenly you hear back from them and in the most disreputable way. Steer clear, totally unprofessional company. I would put 0 stars however that’s not possible

I needed help becouse did't know how to make transfer.
Great support thank you

Your contact support is not answering, i've been waiting for almost a month, how can i increase the amount of withdrawal from atm?

Cosmo is great company.
Love them so much.
They make world better.
Always grateful & happy for Cosmo payment.
Great positive experience always with them.
Many thanks.

Im Canadian, but I want to send money to an American-based bank so that I can keep it in USD. I used to send it there before but Cosmo made changes to the “bank transfer recipient” page for Canadian users (around the end of may) and now it never works. It says the same thing everytime: “error during validate bank information Invalid bank name”. Yet both banks (RBC Bank and Wise US Inc.) are established names and should not be invalid, and RBC is where I always sent it before the new changes.

For transfers to US-based accounts, there is now a branch number listed for some reason (which US banks dont use) so im not sure if thats a problem. I was told to put in the rounting number instead. I suspect the problem has to do with the fact that the “bank transfer recipient” page for US-based bank accounts now asks for all sorts of identity information. So I enter my Canadian information — passport, postal code, etc. — but the drop down menu for “state/province” only shows US States and not Canadian provinces. So I have to select a random state (e.g. Alabama) that doesnt match my Canadian information. This allowed me to send a transfer one time (it doesnt work anymore) but the transfer didnt go through and was sent back.

There’s also a US flag next to the identity information on the bank transfer recipient page, which seems to indicate that my info is American but its not, and I shouldnt need to be American to send money to my American bank (in my name).

Ive tried contacting support about this but it wasted time and I was ignored multiple times. I just want help, please, because I feel locked out of my money for so long. I like cosmo except for this.. so I dont want to leave a negative review, but I really need help, and im not getting anywhere.

Thank you very much for your help I'm very happy, I've been trying to withdraw my money and got no help, thank you very much.

Hola buenas tardes. Ayúda!!! Mi cuenta fue bloqueada ayer por qué olvide mi contraseña y le mando correo a cosmopayme pero aún sin respuesta. Se puede recuperar ya que tengo dinero que quiero retirar