The store enables us to see furniture in reality rather than purely online. This is important to make the right decision. The store has a great selection of products, is inspiring and pleasant to be i... もっと見る
レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら
プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら
レビュアーのコメントを見てみましょう
Exceptional! Great guys, very, very helpful. Beautiful product, quality, stunning and sits beautiful in our bedroom. The whole experience, from walking into the shop, to skill set of staff to del... もっと見る
Great range of furniture and accessories only let down by having to pay a significant amount to have an armchair delivered upstairs m. We have used Cotswold for many years and purchased quite a few pi... もっと見る
We purchased a whole room of matching furniture - sideboard, console table, 2 sofa tables and large coffee table. We were disappointed that two of the tables were not properly constructed and I was t... もっと見る
企業情報
当該企業による記述
We make timeless, rural classics for people whose hearts are in the country. Our furniture and everything we do is inspired by our roots; The Cotswolds.
Who are The Cotswold Company?
当該企業による記述
- Beautiful Products
- Everything with The Cotswold Company name on it is thoughtfully designed, carefully crafted and built to last. From British-made upholstery, the highest quality dining tables, wardrobes and storage solutions to our extensive range of home accessories.
- A responsible business
- We’re reducing our waste, energy use and carbon footprint business-wide, wherever we can. And we’re committed to doing better and better each and every year ahead.
- Quality you can trust
- Since our beginning, we've prided ourselves in combining traditional techniques, modern innovation and the finest materials to bring you our Signature Cotswold Quality. Something which remains the same, today.
連絡先
High Street 23, PE9 2AY, Stamford, England, 英国
- 01733 911489
4.8
優良
131件のレビュー
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
From going in the shop to order to delivery excellent
From going in the shop to order Stamford) Christina was very helpful and informative. She spent quite a bit of time with us sorting our order.
Not all our furniture could be delivered as some of the pieces were our of stock. The items that have been
delivered are of good quality. Thank you to Jermaine and Bernard who delivered the items. They were very helpful and put the furniture in place. Delivery time given was spot on. Couldn't fault.
2025年10月8日
自発的なレビュー
The Cotswold Company - Stamford からの回答
Good morning Beverley Coupe,
We appreciate your positive feedback. We're happy to hear that you found the assistance helpful and informative while placing your order. It's great to know the delivered items are of good quality and that the delivery team was helpful. Thank you!
Best wishes,
Jessica Sculfor
Executive Complaints Advisor
Great products and brilliant service
Great products and brilliant service, very helpful delivery
2025年10月28日
Cotswold Company Bedroom Furniture
We ordered two Bedside Tables and a Chest of Drawers from The Cotswold company. Delivery was really fast with order and delivery processed within 7 days. The quality of the furniture is very good and they look great in situ. A special thank you goes out to the delivery team - Bernard and Aro who unpacked and installed the furniture into our bedroom. They were extremely courteous and professional and were a credit to the company, well done guys!!! In summary a great experience and would highly recommend The Cotswold Company.
2025年10月29日
自発的なレビュー
The Cotswold Company - Stamford からの回答
Good afternoon Mark Sheffield,
We appreciate your positive feedback! We're happy to hear that you received your bedside tables and chest of drawers quickly and that you are pleased with the quality. It's great to know the delivery team was courteous and professional. Thank you!
Best wishes,
Jessica Sculfor
Executive Complaints Advisor
Very efficient. Regular updates on delivery
Very efficient. Regular updates on delivery, everything executed as promised
2025年10月22日
The shop was full of so many lovely…
The shop was full of so many lovely things which made it difficult to choose items from. I then wanted some more cushions like the one I chose; I rang and a very helpful lady arranged for them to be sent to me by post. An all round great experience.
2025年10月23日
自発的なレビュー
Great helpful staff
Really helpful staff who despite what we wanted showing as discontinued went the extra mile to double check with the warehouse who discovered they had 17 in stock! Yeah a happy customer thanks to Sophie x
2025年10月27日
自発的なレビュー
The Cotswold Company - Stamford からの回答
Good afternoon Sue,
We're happy to hear that our team's efforts resulted in such a positive outcome! We appreciate you taking the time to share your experience.
Best wishes,
Jessica Sculfor
Executive Complaints Advisor
Staff are super helpful and attentive
Staff are super helpful and attentive, we also felt very welcome in the store. The team are very knowledgeable and helped us a lot during our purchase decision. Thank you
2025年10月26日
自発的なレビュー
Sarah was very helpful in the showroom…
Sarah was very helpful in the showroom and very friendly.
Felt very confident purchasing a table and chairs.
10/10 for customer service.
2025年10月25日
自発的なレビュー
The Cotswold Company - Stamford からの回答
Good afternoon Tracey Spowage,
We're happy to hear that you felt confident in purchasing your table and chairs. We appreciate your feedback and are so glad you found our service helpful and friendly!
Best wishes,
Jessica Sculfor
Executive Complaints Advisor
Great service!
Bernard and Mohamed delivered our item on time and with care, explained what to do if there was a problem, there wasn't, they were very helpful ! 10 out of 10 Thank you.
2025年10月17日
自発的なレビュー
The Cotswold Company - Stamford からの回答
Good afternoon Ian Turner,
We appreciate you taking the time to leave us a review. We're so glad to hear that the delivery was on time, handled with care, and that the team was helpful!
Best wishes,
Jessica Sculfor
Executive Complaints Advisor
Lovely shop and Dev was amazing
Lovely shop and Dev was amazing. Super helpful and patient!
2025年10月24日
自発的なレビュー
The Cotswold Company - Stamford からの回答
Good afternoon Tasha,
We're happy you enjoyed your visit! It's great to hear that our team was so helpful and patient with you. Thanks for your kind words!
Best wishes,
Jessica Sculfor
Executive Complaints Advisor
Friendly staff but poor advice. Now sorted.
Friendly staff, but you completely misled us about delivery times.
+++UPDATE+++
Customer Services have now sorted this. Delivery as per agreed timescales. Seems the issue was caused by an automated email with incorrect information.
Reassuring to note The Cotswold Company working swiftly to resolve issues, in a friendly and professional way.
2025年10月20日
自発的なレビュー
The Cotswold Company - Stamford からの回答
Good afternoon Andrew Pemberton,
Thank you for your feedback. I’m sorry to hear about your experience with the delivery times; that’s certainly not the impression we want to leave. So we can look into this further for you, could you please provide your order number? We’ll be happy to review what’s happened and get this resolved.
Best wishes,
Jessica Sculfor
Executive Complaints Advisor
The delivery men Marlon and Leon gave…
The delivery men Marlon and Leon gave us a time they would be with us and true to word, barring a few minutes they were on time. They were friendly and respectful and delivered everything with no problems…
The shop in Stamford where we placed our order were also very helpful..
2025年10月21日
自発的なレビュー
The Cotswold Company - Stamford からの回答
Good afternoon Caroline,
We appreciate you sharing your delivery experience. We're happy to hear that the team was punctual, friendly, and respectful, and that everything was delivered without issues. It's also great to know that our shop was helpful.
Best wishes,
Jessica Sculfor
Executive Complaints Advisor
Excellent service
From going to the Stanford store to order, talking on the phone & the delivery guys, the service has been excellent.
Everyone was so nice & friendly.
Was given a delivery slot a few days before then got a phone call to say they were 30 minutes away.
Love my new bedroom furniture.
2025年10月13日
Kristine was brilliant
Kristine was brilliant , very helpful , knowledgeable, helped move things under different lighting to capture the colours of furniture. Was bright , bubbly and nothing was too much trouble . A credit to your shop
2025年10月13日
自発的なレビュー
The Cotswold Company - Stamford からの回答
Good afternoon Ruth,
We're happy to hear that you had such a positive experience. We appreciate your kind words regarding the assistance you received; it's wonderful to know that our team member was so helpful and accommodating. Thank you for your feedback!
Best wishes,
Jessica Sculfor
Executive Complaints Advisor
Purchased a rug from the Cotswold…
Purchased a rug from the The Cotswold Company in Stamford, and Dev kindly carried the rug to the car. Exceptional service.
2025年10月11日
自発的なレビュー
The Cotswold Company - Stamford からの回答
Good morning Sue,
We're happy to hear that you received exceptional service at our Stamford location. It's great to know that our team made your experience so positive, and we appreciate your feedback.
Best wishes,
Jessica Sculfor
Executive Complaints Advisor
Super helpful staff and helped me find…
Super helpful staff and helped me find exactly what I needed - thank you!
2025年10月12日
自発的なレビュー
Stamford store
Very pleasant staff, happy to help. Dealt with Andrea who was lovely.
My only negative is the furniture has an up to 4 week delay, yet the payment has already been taken. I would have preferred the payment to have been taken when the furniture is dispatched
2025年10月5日
自発的なレビュー
The Cotswold Company - Stamford からの回答
Good afternoon AJD,
We're glad you found our staff pleasant and helpful. We appreciate your positive comments. We acknowledge your concern regarding the payment timing for your furniture and the delivery timeframe. We value your feedback.
Best wishes,
Jessica Sculfor
Executive Complaints Advisor
Dev was really helpful
Dev was really helpful. Talked us through the product, answered any questions we had and the whole process was super easy. Would highly recommend the store, Dev and the whole team for an enjoyable experience!
2025年10月4日
自発的なレビュー
The Cotswold Company - Stamford からの回答
Good afternoon E Hayward,
We appreciate you taking the time to leave us such a complimentary review! We're so glad to hear that you found our team helpful and that you had an enjoyable experience. Thanks for your recommendation!
Best wishes,
Jessica Sculfor
Executive Complaints Advisor
Friendly customer service by Devan
Friendly customer service by Devan, along with his extensive product knowledge, truly helped us in making our purchase. We would be delighted to return and buy more furniture if we could experience this level of service at all your stores. We even travelled all the way from Bedfordshire to Stamford specifically for the furniture we saw during our last visit.
2025年10月4日
自発的なレビュー
The Cotswold Company - Stamford からの回答
Good afternoon Barry Hayward,
We appreciate you taking the time to share your positive experience. We're happy to hear that the service and product knowledge helped with your purchase. We value your feedback and hope to provide this level of service consistently.
Best wishes,
Jessica Sculfor
Executive Complaints Advisor
The staff were very helpful
The staff were very helpful. It is the first time I have been in one of your shops it was a very good experience I loved all the products!!
2025年10月2日
自発的なレビュー
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