Credit Verify レビュー 

Credit Verify からの回答

2026年7月7日

Thank you for taking the time to share your feedback. We're sorry to hear that your experience did not meet your expectations.

Our Customer Support team is available Monday through Friday from 10:00 a.m. to 6:00 p.m. EST, and our contact information, including our phone number, mailing address, and additional support options, is available on  https://www.creditverify.ca/ContactUs. Clicking the "Contact Us" link on our website will direct you to that page. The registration page also includes links to our Contact Us page, Terms & Conditions, Privacy Policy, and cancellation information.

Our service includes a 7-day trial. Customers who cancel during the trial period are not billed the monthly membership fee. If a cancellation request is received after the trial has ended, the monthly membership fee of $34.99 is charged as disclosed during registration, in the welcome email, and in the billing reminder email.

We take concerns regarding customer service seriously. If you believe your interaction with one of our representatives was mishandled or that you were unable to reach us during our published business hours, we would appreciate the opportunity to investigate. Please shared the email address or phone number associated with your account, we have made a request through Trustpilot for your privacy. We will review the account and the recorded interaction, and if appropriate, a manager will personally follow up with you.

We appreciate your feedback and hope to have the opportunity to resolve your concerns.
Credit Verify Team

Credit Verify からの回答

2026年7月7日

Dear Customer,

We are sorry to hear you feel this way, and understand your frustration.
Please rest assured that we strive to make our trial and subscription terms as clear as possible. During sign-up, we outline the $1 trial and the ongoing subscription costs, with several confirmation steps that require your agreement before completing registration.
These details are also repeated in a welcome email series at the start of the trial, reminding every customer of the 7-day window to explore the service with full access and cancel without being charged if it’s not a fit.

That said, we understand that things can get missed, and we never want anyone to feel misled.

If you'd like to speak directly with someone, our Customer Support Manager is available at https://www.creditverify.ca/ContactUs and would be happy to personally assist you with your concerns.
You can also cancel anytime by phone or by mail, whichever works best for you.

We’re here to help, and we genuinely appreciate your feedback as we continue improving our service and support.

Kind regards,
Credit Verify Customer Service Team

Credit Verify からの回答

2026年6月29日

Dear Customer,

We are sorry to hear you feel this way, and understand your frustration.
Please rest assured that we strive to make our trial and subscription terms as clear as possible. During sign-up, we outline the $1 trial and the ongoing subscription costs, with several confirmation steps that require your agreement before completing registration.
These details are also repeated in a welcome email series at the start of the trial, reminding every customer of the 7-day window to explore the service with full access and cancel without being charged if it’s not a fit.

That said, we understand that things can get missed, and we never want anyone to feel misled.

If you'd like to speak directly with someone, our Customer Support Manager is available at https://www.creditverify.ca/ContactUs and would be happy to personally assist you with your concerns.
You can also cancel anytime by phone or by mail, whichever works best for you.

We’re here to help, and we genuinely appreciate your feedback as we continue improving our service and support.

Kind regards,
Credit Verify Customer Service Team

Credit Verify からの回答

2026年6月16日

Dear Customer,

We are sorry to hear you feel this way, and understand your frustration.
Please rest assured that we strive to make our trial and subscription terms as clear as possible. During sign-up, we outline the $1 trial and the ongoing subscription costs, with several confirmation steps that require your agreement before completing registration.
These details are also repeated in a welcome email series at the start of the trial, reminding every customer of the 7-day window to explore the service with full access and cancel without being charged if it’s not a fit.

That said, we understand that things can get missed, and we never want anyone to feel misled.

If you'd like to speak directly with someone, our Customer Support Manager is available at https://www.creditverify.ca/ContactUs and would be happy to personally assist you with your concerns.
You can also cancel anytime by phone or by mail, whichever works best for you.

We’re here to help, and we genuinely appreciate your feedback as we continue improving our service and support.

Kind regards,
Credit Verify Customer Service Team

Credit Verify からの回答

2026年6月1日

Dear Customer,

We are sorry to hear you feel this way, and understand your frustration.
Please rest assured that we strive to make our trial and subscription terms as clear as possible. During sign-up, we outline the $1 trial and the ongoing subscription costs, with several confirmation steps that require your agreement before completing registration.
These details are also repeated in a welcome email series at the start of the trial, reminding every customer of the 7-day window to explore the service with full access and cancel without being charged if it’s not a fit.

That said, we understand that things can get missed, and we never want anyone to feel misled.

If you'd like to speak directly with someone, our Customer Support Manager is available at https://www.creditverify.ca/ContactUs and would be happy to personally assist you with your concerns.
You can also cancel anytime by phone or by mail, whichever works best for you.

We’re here to help, and we genuinely appreciate your feedback as we continue improving our service and support.

Kind regards,
Credit Verify Customer Service Team

Credit Verify からの回答

2026年6月1日

Dear Customer,

We are sorry to hear you feel this way, and understand your frustration.
Please rest assured that we strive to make our trial and subscription terms as clear as possible. During sign-up, we outline the $1 trial and the ongoing subscription costs, with several confirmation steps that require your agreement before completing registration.
These details are also repeated in a welcome email series at the start of the trial, reminding every customer of the 7-day window to explore the service with full access and cancel without being charged if it’s not a fit.

That said, we understand that things can get missed, and we never want anyone to feel misled.

If you'd like to speak directly with someone, our Customer Support Manager is available at https://www.creditverify.ca/ContactUs and would be happy to personally assist you with your concerns.
You can also cancel anytime by phone or by mail, whichever works best for you.

We’re here to help, and we genuinely appreciate your feedback as we continue improving our service and support.

Kind regards,
Credit Verify Customer Service Team

Credit Verify からの回答

2026年6月1日

Dear Customer,

We are sorry to hear you feel this way, and understand your frustration.
Please rest assured that we strive to make our trial and subscription terms as clear as possible. During sign-up, we outline the $1 trial and the ongoing subscription costs, with several confirmation steps that require your agreement before completing registration.
These details are also repeated in a welcome email series at the start of the trial, reminding every customer of the 7-day window to explore the service with full access and cancel without being charged if it’s not a fit.

That said, we understand that things can get missed, and we never want anyone to feel misled.

If you'd like to speak directly with someone, our Customer Support Manager is available at https://www.creditverify.ca/ContactUs and would be happy to personally assist you with your concerns.
You can also cancel anytime by phone or by mail, whichever works best for you.

We’re here to help, and we genuinely appreciate your feedback as we continue improving our service and support.

Kind regards,
Credit Verify Customer Service Team

Credit Verify からの回答

2026年4月24日

Dear Customer,

We are sorry to hear you feel this way, and understand your frustration.
Please rest assured that we strive to make our trial and subscription terms as clear as possible. During sign-up, we outline the $1 trial and the ongoing subscription costs, with several confirmation steps that require your agreement before completing registration.
These details are also repeated in a welcome email series at the start of the trial, reminding every customer of the 7-day window to explore the service with full access and cancel without being charged if it’s not a fit.

That said, we understand that things can get missed, and we never want anyone to feel misled.

If you'd like to speak directly with someone, our Customer Support Manager is available at https://www.creditverify.ca/ContactUs and would be happy to personally assist you with your concerns.
You can also cancel anytime by phone or by mail, whichever works best for you.

We’re here to help, and we genuinely appreciate your feedback as we continue improving our service and support.

Kind regards,
Credit Verify Customer Service Team

Credit Verify からの回答

2026年4月24日

Dear Customer,

We are sorry to hear you feel this way, and understand your frustration.
Please rest assured that we strive to make our trial and subscription terms as clear as possible. During sign-up, we outline the $1 trial and the ongoing subscription costs, with several confirmation steps that require your agreement before completing registration.
These details are also repeated in a welcome email series at the start of the trial, reminding every customer of the 7-day window to explore the service with full access and cancel without being charged if it’s not a fit.

That said, we understand that things can get missed, and we never want anyone to feel misled.

If you'd like to speak directly with someone, our Customer Support Manager is available at https://www.creditverify.ca/ContactUs and would be happy to personally assist you with your concerns.
You can also cancel anytime by phone or by mail, whichever works best for you.

We’re here to help, and we genuinely appreciate your feedback as we continue improving our service and support.

Kind regards,
Credit Verify Customer Service Team

Credit Verify からの回答

2026年4月24日

Dear Customer,

We’re very sorry to hear about your experience and the frustration this situation has caused.

We take concerns like yours seriously, especially regarding communication, billing, and the level of support you received. What you’ve described is not the experience we aim to provide, and we understand why this has left you feeling upset.

While we do outline our trial and subscription terms during sign-up and in follow-up emails, we recognize that this doesn’t change how your experience felt. For clarity, cancellations can be completed by phone or by mail; however, they are not processed via email. We have requested additional information in order to review the account and look into what happened.

We would appreciate the opportunity to review your situation in detail, including your billing and refund request, to ensure it’s handled fairly. Please contact our Customer Support Manager directly at https://www.creditverify.ca/ContactUs
so we can investigate this for you and work toward a resolution.

Kind regards,
Credit Verify Customer Service Team

Credit Verify からの回答

2026年4月24日

Dear Customer,

We are sorry to hear you feel this way, and understand your frustration.
Please rest assured that we strive to make our trial and subscription terms as clear as possible. During sign-up, we outline the $1 trial and the ongoing subscription costs, with several confirmation steps that require your agreement before completing registration.
These details are also repeated in a welcome email series at the start of the trial, reminding every customer of the 7-day window to explore the service with full access and cancel without being charged if it’s not a fit.

That said, we understand that things can get missed, and we never want anyone to feel misled.

If you'd like to speak directly with someone, our Customer Support Manager is available at https://www.creditverify.ca/ContactUs and would be happy to personally assist you with your concerns.
You can also cancel anytime by phone or by mail, whichever works best for you.

We’re here to help, and we genuinely appreciate your feedback as we continue improving our service and support.

Kind regards,
Credit Verify Customer Service Team

Credit Verify からの回答

2026年4月24日

Dear Customer,

We are sorry to hear you feel this way, and understand your frustration.
Please rest assured that we strive to make our trial and subscription terms as clear as possible. During sign-up, we outline the $1 trial and the ongoing subscription costs, with several confirmation steps that require your agreement before completing registration.
These details are also repeated in a welcome email series at the start of the trial, reminding every customer of the 7-day window to explore the service with full access and cancel without being charged if it’s not a fit.

That said, we understand that things can get missed, and we never want anyone to feel misled.

If you'd like to speak directly with someone, our Customer Support Manager is available at https://www.creditverify.ca/ContactUs and would be happy to personally assist you with your concerns.
You can also cancel anytime by phone or by mail, whichever works best for you.

We’re here to help, and we genuinely appreciate your feedback as we continue improving our service and support.

Kind regards,
Credit Verify Customer Service Team

Credit Verify からの回答

2026年4月24日

Dear Customer,

We are sorry to hear you feel this way, and understand your frustration.
Please rest assured that we strive to make our trial and subscription terms as clear as possible. During sign-up, we outline the $1 trial and the ongoing subscription costs, with several confirmation steps that require your agreement before completing registration.
These details are also repeated in a welcome email series at the start of the trial, reminding every customer of the 7-day window to explore the service with full access and cancel without being charged if it’s not a fit.

That said, we understand that things can get missed, and we never want anyone to feel misled.

If you'd like to speak directly with someone, our Customer Support Manager is available at https://www.creditverify.ca/ContactUs and would be happy to personally assist you with your concerns.
You can also cancel anytime by phone or by mail, whichever works best for you.

We’re here to help, and we genuinely appreciate your feedback as we continue improving our service and support.

Kind regards,
Credit Verify Customer Service Team

Credit Verify からの回答

2026年2月13日

Dear Customer,

We are sorry to hear you feel this way, and understand your frustration.
Please rest assured that we strive to make our trial and subscription terms as clear as possible. During sign-up, we outline the $1 trial and the ongoing subscription costs, with several confirmation steps that require your agreement before completing registration.
These details are also repeated in a welcome email series at the start of the trial, reminding every customer of the 7-day window to explore the service with full access and cancel without being charged if it’s not a fit.

That said, we understand that things can get missed, and we never want anyone to feel misled.

If you'd like to speak directly with someone, our Customer Support Manager is available at https://www.creditverify.ca/ContactUs and would be happy to personally assist you with your concerns.
You can also cancel anytime via the member portal, by phone, or by mail, whichever works best for you.

We’re here to help, and we genuinely appreciate your feedback as we continue improving our service and support.

Kind regards,
Credit Verify Customer Service Team

Credit Verify からの回答

2026年2月13日

Dear Customer,

We are sorry to hear you feel this way, and understand your frustration.
Please rest assured that we strive to make our trial and subscription terms as clear as possible. During sign-up, we outline the $1 trial and the ongoing subscription costs, with several confirmation steps that require your agreement before completing registration.
These details are also repeated in a welcome email series at the start of the trial, reminding every customer of the 7-day window to explore the service with full access and cancel without being charged if it’s not a fit.

That said, we understand that things can get missed, and we never want anyone to feel misled.

If you'd like to speak directly with someone, our Customer Support Manager is available at https://www.creditverify.ca/ContactUs and would be happy to personally assist you with your concerns.
You can also cancel anytime via the member portal, by phone, or by mail, whichever works best for you.

We’re here to help, and we genuinely appreciate your feedback as we continue improving our service and support.

Kind regards,
Credit Verify Customer Service Team

Credit Verify からの回答

2026年1月22日

Dear Customer,

We are sorry to hear you feel this way, and understand your frustration.
Please rest assured that we strive to make our trial and subscription terms as clear as possible. During sign-up, we outline the $1 trial and the ongoing subscription costs, with several confirmation steps that require your agreement before completing registration.
These details are also repeated in a welcome email series at the start of the trial, reminding every customer of the 7-day window to explore the service with full access and cancel without being charged if it’s not a fit.

That said, we understand that things can get missed, and we never want anyone to feel misled.

If you'd like to speak directly with someone, our Customer Support Manager is available at https://www.creditverify.ca/ContactUs and would be happy to personally assist you with your concerns.
You can also cancel anytime via the member portal, by phone, or by mail, whichever works best for you.

We’re here to help, and we genuinely appreciate your feedback as we continue improving our service and support.

Kind regards,
Credit Verify Customer Service Team

Credit Verify からの回答

2026年1月22日

Dear Customer,

We are sorry to hear you feel this way, and understand your frustration.
Please rest assured that we strive to make our trial and subscription terms as clear as possible. During sign-up, we outline the $1 trial and the ongoing subscription costs, with several confirmation steps that require your agreement before completing registration.
These details are also repeated in a welcome email series at the start of the trial, reminding every customer of the 7-day window to explore the service with full access and cancel without being charged if it’s not a fit.

That said, we understand that things can get missed, and we never want anyone to feel misled.

If you'd like to speak directly with someone, our Customer Support Manager is available at https://www.creditverify.ca/ContactUs and would be happy to personally assist you with your concerns.
You can also cancel anytime via the member portal, by phone, or by mail, whichever works best for you.

We’re here to help, and we genuinely appreciate your feedback as we continue improving our service and support.

Kind regards,
Credit Verify Customer Service Team

Credit Verify からの回答

2026年1月13日

Dear Customer,

We are sorry to hear you feel this way, and understand your frustration.
Please rest assured that we strive to make our trial and subscription terms as clear as possible. During sign-up, we outline the $1 trial and the ongoing subscription costs, with several confirmation steps that require your agreement before completing registration.
These details are also repeated in a welcome email series at the start of the trial, reminding every customer of the 7-day window to explore the service with full access and cancel without being charged if it’s not a fit.

That said, we understand that things can get missed, and we never want anyone to feel misled.

If you'd like to speak directly with someone, our Customer Support Manager is available at https://www.creditverify.ca/ContactUs and would be happy to personally assist you with your concerns.
You can also cancel anytime via the member portal, by phone, or by mail, whichever works best for you.

We’re here to help, and we genuinely appreciate your feedback as we continue improving our service and support.

Kind regards,
Credit Verify Customer Service Team

Credit Verify からの回答

2026年1月5日

Dear Customer,

We are sorry to hear you feel this way, and understand your frustration.
Please rest assured that we strive to make our trial and subscription terms as clear as possible. During sign-up, we outline the $1 trial and the ongoing subscription costs, with several confirmation steps that require your agreement before completing registration.
These details are also repeated in a welcome email series at the start of the trial, reminding every customer of the 7-day window to explore the service with full access and cancel without being charged if it’s not a fit.

That said, we understand that things can get missed, and we never want anyone to feel misled.

If you'd like to speak directly with someone, our Customer Support Manager is available at https://www.creditverify.ca/ContactUs and would be happy to personally assist you with your concerns.
You can also cancel anytime via the member portal, by phone, or by mail, whichever works best for you.

We’re here to help, and we genuinely appreciate your feedback as we continue improving our service and support.

Kind regards,
Credit Verify Customer Service Team

Credit Verify からの回答

2025年11月24日

Dear Customer,

We are sorry to hear you feel this way, and understand your frustration.
Please rest assured that we strive to make our trial and subscription terms as clear as possible. During sign-up, we outline the $1 trial and the ongoing subscription costs, with several confirmation steps that require your agreement before completing registration.
These details are also repeated in a welcome email series at the start of the trial, reminding every customer of the 7-day window to explore the service with full access and cancel without being charged if it’s not a fit.

That said, we understand that things can get missed, and we never want anyone to feel misled.

If you'd like to speak directly with someone, our Customer Support Manager is available at https://www.creditverify.ca/ContactUs and would be happy to personally assist you with your concerns.
You can also cancel anytime via the member portal, by phone, or by mail, whichever works best for you.

We’re here to help, and we genuinely appreciate your feedback as we continue improving our service and support.

Kind regards,
Credit Verify Customer Service Team