Currys - Bristol Longwell Green レビュー 

55
•
TrustScore 5段階評価の4

4.1

Unit 2 Gallagher Retail Park, Longwell Green, BS30 7DA Bristol, Avon, GB

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レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら

プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら

レビュアーのコメントを見てみましょう

5つ星のうち5の評価

Went to the Longwell Green store, found the cooker we wanted, a nice staff member came and helped us with the buying process, and sorted out the delivery day. On the delivery day had a phone call sayi... もっと見る

5つ星のうち2の評価

Well, the w machine was delivered and plumbed in but apparently it's larger than the previous one. It's an integrated machine so now the door is proud of the other doors and the plinth no longer fits!... もっと見る

企業が回答しました

5つ星のうち5の評価

Went very well, paid extra for sat delivery, the turned up nice and early and even carried the tumble dryer upstairs for me. Easy proceed ordering and paying online. The delivery guys were friendly an... もっと見る

5つ星のうち5の評価

We had an issue with a TV that my elderly Mum had bought a few weeks previously. We spoke to the manager at the Longwell Green store, and he couldn’t have been more helpful. We spent almost an hour w... もっと見る


企業情報

  1. 電化製品店
  2. ・
  3. キッチン用品店
  4. テレビ販売店
  5. パソコンと周辺機器の店
  6. 携帯電話販売店
  7. 電子機器店

Currys - Bristol Longwell Green について

当該企業による記述

Currys is one of the largest electronics retailers and repair stores in the UK. We help everyone enjoy amazing technology. Visit us in-store or head online to browse our huge range of products, shop great deals and chat to our experts.

We stock all the biggest brands and the best new tech, with flexible credit options available. From TVs, phones, games consoles, laptops, and computers to kitchen appliances like washing machines, dishwashers, tumble dryers and fridge freezers. We can even help to install them.


Stores

We’ve got shops all over the UK and inside you’ll find the largest range around of new tech to play with. So, pop in store and get hands-on with the latest and greatest tech before you buy.

Epic Range

We have tons of top tech from the biggest brands out there – online and in-store. Plus, we’ve got plenty of exclusive products that you won’t find anywhere else. And if you want to save a few quid? Then make sure you check out our range of pre-loved, refurbished tech.

Price promise

You won’t get it cheaper. Full stop. We’ll price match against any other UK retailer, online or in-store. So, if you’ve found a bit of tech elsewhere for less, just let us know. We won’t be beaten on price. Excludes ink, airtime & 3rd party sellers. Visit currys.co.uk for price promise details. Claim within 7 days.

Tech experts

You won’t get it cheaper. Full stop. We’ll price match against any other UK retailer, online or in-store. So, if you’ve found a bit of tech elsewhere for less, just let us know. We won’t be beaten on price. Excludes ink, airtime & 3rd party sellers. Visit currys.co.uk for price promise details. Claim within 7 days.

Delivery

We make it incredibly easy to get hold of your tech. You pick it up. Or we deliver. Simple! Come and collect it from your local store or book a delivery slot at a time that suits you. It’s never been quicker or easier. And if you really can’t wait, we offer free next day delivery in most areas on loads of products as well.

Longer life

We help tech live on and on, and on average safely recycle almost 60,000 tons of e-waste every single year. Our team of experts work their magic too – and can repair most of your old tech if it breaks down or goes wrong. Plus, with trade-in and recycling, they’ll help your tech to find a new life, while you upgrade to something even better. That way, we’re helping the planet and your pocket.

Cash for Trash

Through our Cash for Trash recycling scheme, we’ll take any of your unwanted electronics and give you at least £5 off your next eligible purchase, and it doesn’t matter whether you bought that old gadget from us or not either. Just bring it down to your local shop and save on a new bit of tech. Simple. UK 18+ only. Redeem voucher against your next qualifying purchase of £25 or more. Redemption window printed on voucher. Exclusions and full T&Cs apply.

Services

Nobody is better at getting gadgets working, and then making sure they stay working. From setting up a new laptop or installing a washing machine when we deliver, with us you’ll be able to enjoy your tech to the max. We’ll get your tech ticking.

Issue resolution

Tech problem? No problem. We make it easy for you to sort out any issues with your tech. Give us a call, fire up our web chat or head in-store and we’ll give you a hand.


Thanks for leaving a review with us - we read every single bit of feedback we get, both positive and negative. We try to reply to negative reviews and help with any problems within 48 hours too. So, we’ll get back to you soon.


連絡先

  • Unit 2 Gallagher Retail Park, Longwell Green, BS30 7DA, Bristol, Avon, 英国

  • 03445610000

4.1

ほぼ満足

TrustScore 5段階評価の4

55件のレビュー

5つ星
4つ星
3つ星
2つ星
1つ星

顧客にレビューを依頼しています

この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。

Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。

この企業のTrustpilot 利用方法

レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。

4.1

すべてのレビュー

(55)

過去12か月のレビュー数: 137,866件

レビューを書く
Trustpilot に参加している企業は、インセンティブを提供したり、レビューを非表示にするためにお金を払ったりすることは許可されていません。レビューはレビュアーの個人的な意見で、Trustpilot のものではありません。詳細はこちら

5つ星のうち5の評価

Short and sweet

Your installers arrived on time, unpacked and installed the washing machine, checked it was working and cleared all the packing materials within less than 25 minutes. Extremely impressive.

2026年9月24日
5つ星のうち2の評価

Not the best install

Well, the w machine was delivered and plumbed in but apparently it's larger than the previous one. It's an integrated machine so now the door is proud of the other doors and the plinth no longer fits! Not great value at £140 for the installation

2026年10月22日
Currys  - Bristol Longwell Green ロゴ

Currys - Bristol Longwell Green からの回答

Thank you for taking the time to provide us with your feedback, please accept our apologies that we have not met yours and our expectations on this occasion. We value this information, and it will assist us in our efforts to improve our services. We hope you will consider shopping with us again in the future.

CUR77347

5つ星のうち1の評価

Explain that it is not always easy to…

KOExplain that it is not always easy to connect a new TV to the relevant connections.
Don't say that it is easy, when for some of us it's not!
Charging £50 to connect it is a bit much.
It doesn't make much difference, once you have the customers money and they are out of door,why worry.

2026年10月22日
Currys  - Bristol Longwell Green ロゴ

Currys - Bristol Longwell Green からの回答

Hi, We are truly sorry to hear that you were left with this impression, and we appreciate you taking the time to share your feedback. Your experience matters to us, and we hope that we will have the opportunity to welcome you back and provide you with a much more positive experience in the future. - Shauna

5つ星のうち5の評価

Excellent customer service from manager.

We had an issue with a TV that my elderly Mum had bought a few weeks previously. We spoke to the manager at the Longwell Green store, and he couldn’t have been more helpful. We spent almost an hour with him, he was very patient with us.

2026年10月16日
5つ星のうち5の評価

Went very well

Went very well, paid extra for sat delivery, the turned up nice and early and even carried the tumble dryer upstairs for me. Easy proceed ordering and paying online. The delivery guys were friendly and helpful, highly recommended

2026年10月6日
5つ星のうち5の評価

Super helpful staff member

Super helpful staff member! Explained the differences in TV qualities and helped me pick the right match for what I will be using it for. Very quick and efficient, thanks so much!

119 Finley was the staff member who helped me. Big thx dude!

2026年10月16日
5つ星のうち5の評価

Went to the Longwell Green store

Went to the Longwell Green store, found the cooker we wanted, a nice staff member came and helped us with the buying process, and sorted out the delivery day. On the delivery day had a phone call saying they were on their way, they came brought the cooker into kitchen ,and took away old one. The whole thing from buying to getting the cooker was done with no fuss or bother.

2026年10月14日
5つ星のうち1の評価

An installation date agreed at time of…

An installation date agreed at time of purchase has so far been changed 3 times and I still haven't got a definite date.
Service is appalling

2026年10月15日
Currys  - Bristol Longwell Green ロゴ

Currys - Bristol Longwell Green からの回答

Hi Mr Radnedge,

We’re so sorry to learn of the poor service you have received regarding your recent delivery/installation, this is certainly not the level of service we aim to provide our customers.

We have sent you an email from contactsocial@currys.co.uk so that we can assist you further with your issue. Please be aware we are currently experiencing a delay in processing times and we will get back to you as soon as possible.

Thanks, Jodie

5つ星のうち1の評価

Poor collection experience - Bristol Longwell Green

Ordered 3 items for collection in store at Bristol Longwell Green. When I got home, I discovered I had only actually been given 2/3 items. There is no option to call the store directly so I raised the error with main customer services phone line and was given a reference number. Despite following up twice via the online chat and spending nearly 2 hours trying to chase for a response I've heard nothing back. Every time I've been told the store would be in touch via phone, also to note they apparently don't have an email address to either contact them on or for them to get in touch with customers.

I can understand the store making an initial mistake but the follow up customer service has been terrible. I would just like the refund at this point. Since there is no longer a Currys in Bristol city centre it's very inconvenient to have to go to the out of town stores and I don't wish to make the journey unnecessarily. At this point I would just like a refund for the missing item and move on from this experience.

2026年10月2日
自発的なレビュー
Currys  - Bristol Longwell Green ロゴ

Currys - Bristol Longwell Green からの回答

Dear Katrina, I am sorry to learn about the issues you have raised, that is really disappointing to hear. If you still require assistance here, please contact us at contactsocial@currys.co.uk with your name, address (inc. postcode), contact details and any reference numbers. Please include a copy of your review, quoting the reference CUR76338. We will get back to you as soon as possible. Please note, due to current processing times, email responses may take a little longer than usual. However, please be assured your email shall be answered as soon as possible. Thanks – Louis

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