Currys - Canterbury レビュー 

62
•
TrustScore 5段階評価の4.5

4.4

Unit 1A Canterbury Retail Park, CT1 1WZ Canterbury, Kent, GB

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レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら

プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら

レビュアーのコメントを見てみましょう

5つ星のうち1の評価

Mis-sold apple telling us it was free for 24 months subscription it was only 3 months free when we asked apple. Currys customer service was appalling we asked why they had turned off our terrestrial a... もっと見る

企業が回答しました

5つ星のうち5の評価

Online and head office experience truly awful, however the Canterbury store especially Benn were amazing! Highly recommend and would go to that store again. So glad we visited thr store.

5つ星のうち5の評価

Melanie who guided me with both oven and fridge/freezer was incredibly helpful. She fully explained all the after care warranty and finance stuff in a clear manner. She was great

5つ星のうち5の評価

Mel was very helpful and very patient with a 78 year old. She explained everything in detail and organised a delivery time which suited me. Kolinio and Perry delivered at the correct time and were re... もっと見る


企業情報

  1. 電化製品店
  2. ・
  3. キッチン用品店
  4. テレビ販売店
  5. パソコンと周辺機器の店
  6. 携帯電話販売店
  7. 電子機器店

Currys - Canterbury について

当該企業による記述

Currys is one of the largest electronics retailers and repair stores in the UK. We help everyone enjoy amazing technology. Visit us in-store or head online to browse our huge range of products, shop great deals and chat to our experts.

We stock all the biggest brands and the best new tech, with flexible credit options available. From TVs, phones, games consoles, laptops, and computers to kitchen appliances like washing machines, dishwashers, tumble dryers and fridge freezers. We can even help to install them.


Stores

We’ve got shops all over the UK and inside you’ll find the largest range around of new tech to play with. So, pop in store and get hands-on with the latest and greatest tech before you buy.

Epic Range

We have tons of top tech from the biggest brands out there – online and in-store. Plus, we’ve got plenty of exclusive products that you won’t find anywhere else. And if you want to save a few quid? Then make sure you check out our range of pre-loved, refurbished tech.

Price promise

You won’t get it cheaper. Full stop. We’ll price match against any other UK retailer, online or in-store. So, if you’ve found a bit of tech elsewhere for less, just let us know. We won’t be beaten on price. Excludes ink, airtime & 3rd party sellers. Visit currys.co.uk for price promise details. Claim within 7 days.

Tech experts

You won’t get it cheaper. Full stop. We’ll price match against any other UK retailer, online or in-store. So, if you’ve found a bit of tech elsewhere for less, just let us know. We won’t be beaten on price. Excludes ink, airtime & 3rd party sellers. Visit currys.co.uk for price promise details. Claim within 7 days.

Delivery

We make it incredibly easy to get hold of your tech. You pick it up. Or we deliver. Simple! Come and collect it from your local store or book a delivery slot at a time that suits you. It’s never been quicker or easier. And if you really can’t wait, we offer free next day delivery in most areas on loads of products as well.

Longer life

We help tech live on and on, and on average safely recycle almost 60,000 tons of e-waste every single year. Our team of experts work their magic too – and can repair most of your old tech if it breaks down or goes wrong. Plus, with trade-in and recycling, they’ll help your tech to find a new life, while you upgrade to something even better. That way, we’re helping the planet and your pocket.

Cash for Trash

Through our Cash for Trash recycling scheme, we’ll take any of your unwanted electronics and give you at least £5 off your next eligible purchase, and it doesn’t matter whether you bought that old gadget from us or not either. Just bring it down to your local shop and save on a new bit of tech. Simple. UK 18+ only. Redeem voucher against your next qualifying purchase of £25 or more. Redemption window printed on voucher. Exclusions and full T&Cs apply.

Services

Nobody is better at getting gadgets working, and then making sure they stay working. From setting up a new laptop or installing a washing machine when we deliver, with us you’ll be able to enjoy your tech to the max. We’ll get your tech ticking.

Issue resolution

Tech problem? No problem. We make it easy for you to sort out any issues with your tech. Give us a call, fire up our web chat or head in-store and we’ll give you a hand.


Thanks for leaving a review with us - we read every single bit of feedback we get, both positive and negative. We try to reply to negative reviews and help with any problems within 48 hours too. So, we’ll get back to you soon.


連絡先

  • Unit 1A Canterbury Retail Park, CT1 1WZ, Canterbury, Kent, 英国

  • 03445610000

4.4

優良

TrustScore 5段階評価の4.5

62件のレビュー

5つ星
4つ星
3つ星
2つ星
1つ星

顧客にレビューを依頼しています

この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。

Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。

この企業のTrustpilot 利用方法

レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。

4.4

すべてのレビュー

(62)

過去12か月のレビュー数: 138,545件

レビューを書く
Trustpilot に参加している企業は、インセンティブを提供したり、レビューを非表示にするためにお金を払ったりすることは許可されていません。レビューはレビュアーの個人的な意見で、Trustpilot のものではありません。詳細はこちら

5つ星のうち5の評価

Excellent Service.

The two gentlemen (Stace and Tom) who delivered our new tumble dryer and removed the old one on the 13 October 26 were most helpful, professional, polite and chatty and did an excellent job in positioning the new dryer. They were excellent representatives for Currys.

2026年10月13日
自発的なレビュー
5つ星のうち2の評価

Just like the service on the day this…

Just like the service on the day this was as bad

2026年10月9日
Currys  - Canterbury ロゴ

Currys - Canterbury からの回答

Hi, We are truly sorry to hear that you were left with this impression, and we appreciate you taking the time to share your feedback. Your experience matters to us, and we hope that we will have the opportunity to welcome you back and provide you with a much more positive experience in the future. - Jodie

5つ星のうち5の評価

Thank you so much Currys

Thank you so much , very easy to make an online order with Currys
Easy to find a delivery slot and delivery on time as stated in the text message on the day .

2026年10月8日
5つ星のうち5の評価

Mel was very helpful and very patient…

Mel was very helpful and very patient with a 78 year old. She explained everything in detail and organised a delivery time which suited me.
Kolinio and Perry delivered at the correct time and were respectful of the premises and good at explaining how the TV worked.

2026年10月6日
5つ星のうち3の評価

After sales support very poor

Bought a laptop online for collection from a (nearly) local store (45 mins drive) as my daughter needed one fast! Got it home and found that the power supply was missing. Then followed several fruitless chats with Currys. Basically they needed the product returned for refund, and then replaced complete. Crazy they expect us to suffer 1.5h drive, petrol, wear and tear, to correct their mistake. They can't just send out a replacement power supply. Very poor quality support, aided and abetted by the stupidest AI chatbot I've ever encountered. Cheaper to buy a new power supply on the internet than to drive to the store, but why should I pay for their terrible support?

The response from Currys was particularly annoying. Apologies for my experience and hope that it would be better next time! No attempt at all to fix this problem. Avoid.

2026年10月4日
自発的なレビュー
Currys  - Canterbury ロゴ

Currys - Canterbury からの回答

Thank you for taking the time to provide us with your feedback. Please accept our apologies for the frustration caused by the missing charger, as well as the inconvenience of the distance involved and the unhelpful support experience. We value this information as it helps us improve our customer service, and we hope to have the opportunity to provide you with a much better experience in the future.

5つ星のうち1の評価
Currys  - Canterbury ロゴ

Currys - Canterbury からの回答

Hi Chris,
I am sorry you were left with that opinion, it is really disappointing to hear.   We have sent you an email from contactsocial@currys.co.uk so that we can assist you further with your issue.   Please note, due to current processing times, email responses may take a little longer than usual. However, please be assured your email shall be answered as soon as possible. Thanks - Margo

5つ星のうち1の評価

I ordered a sodastream CO2 cylinder…

I ordered a sodastream CO2 cylinder online for collection at the local branch and I was informed within the allowed time that my order was ready for collection. The cylinder was an exchange (empty one being returned, full one being purchased) but when I got to the branch I was informed that the online process did not permit an exchange. The staff at the branch managed to resolve the problem by canceling the online order and treating me as a walk in customer. Firstly, what numpty designed the a system which does not permit the exchange of such an item and do they still have a job, secondly, full marks to the staff at my local branch who resolved the situation to my satisfaction and in a practical manner. All in all, another example a problem created by a poorly designed system being mitigated by good service from the staff on the shop floor.

2026年10月2日
Currys  - Canterbury ロゴ

Currys - Canterbury からの回答

Thank you for taking the time to provide us with your feedback, please accept our apologies that we have not met yours and our expectations on this occasion. We value this information, and it will assist us in our efforts to improve our services. We hope you will consider shopping with us again in the future.
CUR75369

5つ星のうち1の評価

Unprofessional

My experience with buying a laptop at a curry's store was dreadful. I went to Canterbury store to buy a laptop which when I went to collect it was not there. It turn out they had not ordered it in the first place. So trying to contact the store was impossible. Plus I spoke to three different managers to get the matter resolved. Took two weeks to get they told me 3 days.They are so unprofessional. If you can find the product somewhere else do that. Do not buy from curry's.

2026年8月18日
自発的なレビュー
Currys  - Canterbury ロゴ

Currys - Canterbury からの回答

We are truly sorry to hear that you were left with this impression, and we appreciate you taking the time to share your feedback. Your experience matters to us, and we hope that we will have the opportunity to welcome you back and provide you with a much more positive experience in the future.

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