Mis-sold apple telling us it was free for 24 months subscription it was only 3 months free when we asked apple. Currys customer service was appalling we asked why they had turned off our terrestrial a... もっと見る
企業が回答しました
レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら
プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら
レビュアーのコメントを見てみましょう
Online and head office experience truly awful, however the Canterbury store especially Benn were amazing! Highly recommend and would go to that store again. So glad we visited thr store.
Melanie who guided me with both oven and fridge/freezer was incredibly helpful. She fully explained all the after care warranty and finance stuff in a clear manner. She was great
Mel was very helpful and very patient with a 78 year old. She explained everything in detail and organised a delivery time which suited me. Kolinio and Perry delivered at the correct time and were re... もっと見る
企業情報
Currys - Canterbury について
当該企業による記述
Currys is one of the largest electronics retailers and repair stores in the UK. We help everyone enjoy amazing technology. Visit us in-store or head online to browse our huge range of products, shop great deals and chat to our experts.
We stock all the biggest brands and the best new tech, with flexible credit options available. From TVs, phones, games consoles, laptops, and computers to kitchen appliances like washing machines, dishwashers, tumble dryers and fridge freezers. We can even help to install them.
Stores
We’ve got shops all over the UK and inside you’ll find the largest range around of new tech to play with. So, pop in store and get hands-on with the latest and greatest tech before you buy.
Epic Range
We have tons of top tech from the biggest brands out there – online and in-store. Plus, we’ve got plenty of exclusive products that you won’t find anywhere else. And if you want to save a few quid? Then make sure you check out our range of pre-loved, refurbished tech.
Price promise
You won’t get it cheaper. Full stop. We’ll price match against any other UK retailer, online or in-store. So, if you’ve found a bit of tech elsewhere for less, just let us know. We won’t be beaten on price. Excludes ink, airtime & 3rd party sellers. Visit currys.co.uk for price promise details. Claim within 7 days.
Tech experts
You won’t get it cheaper. Full stop. We’ll price match against any other UK retailer, online or in-store. So, if you’ve found a bit of tech elsewhere for less, just let us know. We won’t be beaten on price. Excludes ink, airtime & 3rd party sellers. Visit currys.co.uk for price promise details. Claim within 7 days.
Delivery
We make it incredibly easy to get hold of your tech. You pick it up. Or we deliver. Simple! Come and collect it from your local store or book a delivery slot at a time that suits you. It’s never been quicker or easier. And if you really can’t wait, we offer free next day delivery in most areas on loads of products as well.
Longer life
We help tech live on and on, and on average safely recycle almost 60,000 tons of e-waste every single year. Our team of experts work their magic too – and can repair most of your old tech if it breaks down or goes wrong. Plus, with trade-in and recycling, they’ll help your tech to find a new life, while you upgrade to something even better. That way, we’re helping the planet and your pocket.
Cash for Trash
Through our Cash for Trash recycling scheme, we’ll take any of your unwanted electronics and give you at least £5 off your next eligible purchase, and it doesn’t matter whether you bought that old gadget from us or not either. Just bring it down to your local shop and save on a new bit of tech. Simple. UK 18+ only. Redeem voucher against your next qualifying purchase of £25 or more. Redemption window printed on voucher. Exclusions and full T&Cs apply.
Services
Nobody is better at getting gadgets working, and then making sure they stay working. From setting up a new laptop or installing a washing machine when we deliver, with us you’ll be able to enjoy your tech to the max. We’ll get your tech ticking.
Issue resolution
Tech problem? No problem. We make it easy for you to sort out any issues with your tech. Give us a call, fire up our web chat or head in-store and we’ll give you a hand.
Thanks for leaving a review with us - we read every single bit of feedback we get, both positive and negative. We try to reply to negative reviews and help with any problems within 48 hours too. So, we’ll get back to you soon.
連絡先
Unit 1A Canterbury Retail Park, CT1 1WZ, Canterbury, Kent, 英国
- 03445610000
4.4
優良
62件のレビュー
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
Goodbservicr
2026年9月28日
Ask for ~ Mel!
I went into the Canterbury store intending to buy the cheapest oven I could ... It was for a rental property, and to be honest, I never know how well tenants will treat the appliances. But after talking to Mel, I decided to go middle of the road, I spent a bit more but loved the idea of an insurance that would give an oven clean once a year for five years! Thant way thge oven will be cleaned for the next tenants- and not by me!
2026年9月25日
Very helpful staff helping me make the…
Very helpful staff helping me make the correct choice
2026年9月25日
Good product at a reasonable price
Good product at a reasonable price. We were staff member at Curry’s, Mark was very friendly and helpful.
2026年9月24日
Exceptional service!
Our tv had died on us so we came in for a new one and had outstanding service from Mark (his number was 9)
Mark was exceptionally helpful- knowledgeable and informative with excellent interpersonal skills. We have a very narrow house and he did not try to persuade us to buy a bigger tv than we had enquired about. He was a credit to the company
Thank you!
2026年9月20日
Excellent service
We had a service of a lovely lady who was highly professional and helpful
2026年9月23日
We had an issue with a microwave we…
We had an issue with a microwave we purchased 11 months ago, which was resolved immediately. We were told the value (which was what we paid originally) and asked to simply choose a new one from the shop floor.
We were so impressed we purchased a new steam mop too!
2026年9月18日
Helpful staff
The lady was very helpful her name was melanie , not only was she helping us she was training another lady aswell
2026年9月16日
Excellent range of products
Excellent range of products, both in store and on- line. The in-store customer agents were extremely helpful and went out of their way to help me select the right item. They looked up technical details that I needed to help me select the best option for my requirements. The delivery process was fast, efficient and live tracking was helpful. I even got a call ten minutes before arrival.
2026年9月15日
自発的なレビュー
Very helpful and knowledgeable staff.
2026年9月18日
回答に AI 支援を利用する場合があります詳細を表示
Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。
Woeful Customer Service
So, have now been told that the product that I purchased in store and was in stock - Was informed on the day of delivery that it had gone out of stock - is still currently out of stock. Firstly, should be available from the 13th of September... That was a no then, and now from the 20th of September!? No customer update forthcoming from Currys and I have had to chase this for almost two weeks. Also no contact from Ben who was quick as a whippet to respond to negative reviews but has since gone silent. Terrible communication.
Ref: CUR82260
2026年9月5日
自発的なレビュー
Currys - Canterbury からの回答
Thank you for your further review Tim.
We are aware of your e-mail to our contactsocial@currys.co.uk address but due to current processing times, our responses are taking longer than anticipated. Please be assured that your e-mail will be responded to as soon as possible.
RD
CUR74375
The young man that helped me work out…
The young man that helped me work out which laptop I needed was very clear, very very patient and knew his subject. He could not have been more helpful
2026年9月11日
Staff in skipper’s lane store where…
Staff in skipper’s lane store where very helpful and polite thank you
2026年9月6日
Great friendly guy
Great friendly guy, worked quick. Listened to what products I wanted and he was straight on it. No delay
Brought fridge/ freezer, cooker, 4 tv’s
2026年9月3日
Excellent service however very…
Excellent service however very difficult to attract the attention of sales staff within the store
2026年5月26日
Jonathan was very helpful and guided me…
Jonathan was very helpful and guided me to the perfect smartwatch… Thank you
2026年8月29日
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プラットフォーム保護のため、専門チームと高度なテクノロジーを駆使しています。偽レビューとの闘いについての詳細はこちらをご一読ください。
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