Currys - Dundee レビュー 

89
•
TrustScore 5段階評価の4.5

4.4

Units 6/7 Kingsway West RP, DD3 8RX Dundee, Dundee City, GB

•

レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら

プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら

レビュアーのコメントを見てみましょう

5つ星のうち5の評価

Store assistant was very helpful in advising what fridges were available for our requirements. Once we agreed on model we needed delivery was easily arranged. The only problem we had was the lack of i... もっと見る

5つ星のうち5の評価

The appliance was offered at a competitive price and, as there was only one available, we ordered click and collect. When we went to the store to collect, we gave the order number and proof of purchas... もっと見る

5つ星のうち1の評価

Washing machine was delivered and installed with obvious damage to the front top half that the delivery man would have definitely seen. Customer service was a shambles and I had to go into the store t... もっと見る

企業が回答しました

5つ星のうち5の評価

Young sales assistant was very pleasant, courteous, knowledgeable and helpful, as were his two young colleagues. They even looked for, and found, a deal that offered a discount on my purchase and save... もっと見る


企業情報

  1. 電化製品店
  2. ・
  3. キッチン用品店
  4. テレビ販売店
  5. パソコンと周辺機器の店
  6. 携帯電話販売店
  7. 電子機器店

Currys - Dundee について

当該企業による記述

Currys is one of the largest electronics retailers and repair stores in the UK. We help everyone enjoy amazing technology. Visit us in-store or head online to browse our huge range of products, shop great deals and chat to our experts.

We stock all the biggest brands and the best new tech, with flexible credit options available. From TVs, phones, games consoles, laptops, and computers to kitchen appliances like washing machines, dishwashers, tumble dryers and fridge freezers. We can even help to install them.


Stores

We’ve got shops all over the UK and inside you’ll find the largest range around of new tech to play with. So, pop in store and get hands-on with the latest and greatest tech before you buy.

Epic Range

We have tons of top tech from the biggest brands out there – online and in-store. Plus, we’ve got plenty of exclusive products that you won’t find anywhere else. And if you want to save a few quid? Then make sure you check out our range of pre-loved, refurbished tech.

Price promise

You won’t get it cheaper. Full stop. We’ll price match against any other UK retailer, online or in-store. So, if you’ve found a bit of tech elsewhere for less, just let us know. We won’t be beaten on price. Excludes ink, airtime & 3rd party sellers. Visit currys.co.uk for price promise details. Claim within 7 days.

Tech experts

You won’t get it cheaper. Full stop. We’ll price match against any other UK retailer, online or in-store. So, if you’ve found a bit of tech elsewhere for less, just let us know. We won’t be beaten on price. Excludes ink, airtime & 3rd party sellers. Visit currys.co.uk for price promise details. Claim within 7 days.

Delivery

We make it incredibly easy to get hold of your tech. You pick it up. Or we deliver. Simple! Come and collect it from your local store or book a delivery slot at a time that suits you. It’s never been quicker or easier. And if you really can’t wait, we offer free next day delivery in most areas on loads of products as well.

Longer life

We help tech live on and on, and on average safely recycle almost 60,000 tons of e-waste every single year. Our team of experts work their magic too – and can repair most of your old tech if it breaks down or goes wrong. Plus, with trade-in and recycling, they’ll help your tech to find a new life, while you upgrade to something even better. That way, we’re helping the planet and your pocket.

Cash for Trash

Through our Cash for Trash recycling scheme, we’ll take any of your unwanted electronics and give you at least £5 off your next eligible purchase, and it doesn’t matter whether you bought that old gadget from us or not either. Just bring it down to your local shop and save on a new bit of tech. Simple. UK 18+ only. Redeem voucher against your next qualifying purchase of £25 or more. Redemption window printed on voucher. Exclusions and full T&Cs apply.

Services

Nobody is better at getting gadgets working, and then making sure they stay working. From setting up a new laptop or installing a washing machine when we deliver, with us you’ll be able to enjoy your tech to the max. We’ll get your tech ticking.

Issue resolution

Tech problem? No problem. We make it easy for you to sort out any issues with your tech. Give us a call, fire up our web chat or head in-store and we’ll give you a hand.


Thanks for leaving a review with us - we read every single bit of feedback we get, both positive and negative. We try to reply to negative reviews and help with any problems within 48 hours too. So, we’ll get back to you soon.


連絡先

  • Units 6/7 Kingsway West RP, DD3 8RX, Dundee, Dundee City, 英国

  • 03445610000

4.4

優良

TrustScore 5段階評価の4.5

89件のレビュー

5つ星
4つ星
3つ星
2つ星
1つ星

顧客にレビューを依頼しています

この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。

Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。

この企業のTrustpilot 利用方法

レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。

4.4

すべてのレビュー

(89)

過去12か月のレビュー数: 137,866件

レビューを書く
Trustpilot に参加している企業は、インセンティブを提供したり、レビューを非表示にするためにお金を払ったりすることは許可されていません。レビューはレビュアーの個人的な意見で、Trustpilot のものではありません。詳細はこちら

5つ星のうち5の評価

Friendly helpful stall

Friendly helpful stall, really informative and no pressure to make my mind up. My purchase is being delivered Saturday, my choice. I always look at Curry's first when I'm looking for a laundry item. Their prices are usually better than others.

2026年9月22日
5つ星のうち1の評価

Bought a laptop on Flexipay

Bought a laptop on Flexipay - had my daughters name on the order - the order was in a different city as she is at university - staff refused to hand her the laptop saying I needed to be there. I was on the call with them offered to be on video call showing my ID to them but no way was anything going to happen. Tried calling customer support but they also just said no. Complete waste of time, daughter had taken a 45min bus ride to the store.

2026年9月24日
Currys  - Dundee ロゴ

Currys - Dundee からの回答

Hi Kirk,

I am sorry you were left with that opinion, it is really disappointing to hear.

We have sent you an email from contactsocial@currys.co.uk so that we can assist you further with your issue.

Please note, due to current processing times, email responses may take a little longer than usual. However, please be assured your email shall be answered as soon as possible.

Thanks - Tracy

5つ星のうち1の評価

Bought a £450 coffee machine from this…

Bought a £450 coffee machine from this company 13 months ago. It's developed a major leak. Tried contacting Philip's the manufacturer, no reply. Tried contacting Curry's as under the Consumer Rights Act of 2015 the onus lies with them, spoke to a call centre agent who could not help me as " they are just a call centre " Went on line and had a live chat with Hamas who asked for every detail to then say the "system limitations meant he could not help me" Suggested I drive 17 miles to speak to someone in the shop. They do not have any way of phoning the shop and they can take up to 72 working hours to call you back. Now that's a service to be proud of. All I want is someone to speak to and take responsibility for a fault not of my making and come up with a resolution. Apparently Philip's and Curry's have issues with dealing with customers after you have parted with your money.
UPDATE: Philip's have reached out and will carry out the repair under warranty, the power of Trust pilot.
Update;
As I received a reply asking for details so that Curry's can get back to me, no surprise that they have not done so. Even after THEY reached out to me, they just ignored their own reply. Now does that not say an awful lot about thre company
** Philips have replaced the whole machine as the fault was irreparable, power of Trust pilot!

2026年9月12日
自発的なレビュー
Currys  - Dundee ロゴ

Currys - Dundee からの回答

Hi David, I am concerned to learn of your experience regarding your repair, this doesn't sound like our usual level of service. If you still require assistance with this, please contact us at contactsocial@currys.co.uk with a copy of your review and quoting the reference CUR73899. Please also include, your name, address, and any other relevant references and we will get back to you as soon as possible. Thanks – Ben

5つ星のうち1の評価

Having purchased from Currys last year…

Having purchased from Currys last year when the service was outstanding, we received the very opposite last month. Buying a kettle (£190) we saw the one we wanted alas no staff around although shop empty. A lady came over and we asked about price, if display was last one, and bluntly she confirmed it was only display model and full price. We were about to say yes please when she simply walked away. Blunt and really quite rude. Oddly another lady appeared and asked if we wanted this one. Yes please I thought we would "risk" the display model. At the desk it went down hill. She failed to fit the kettle into the box, my wife very politely suggested it was the bottom "cardboard" and the lady blanked my wife removed part of the cardboard and headed to the pc. No please. No thanks. No smile. No eye contact. Bluntly she asked "name? email?" etc. "do you want OUR guarantee?" Sorry but no explanation or price of this offered. I said no. Then she said "then do NOT bring it back here" Wow. As rude as we have experienced in any shop. I wrote feedback to Currys (2 letters) but no reply whatsoever. Other companies look for feedback, not Currys. I feel for both assistants who were clearly not happy and clearly showed it. Management should care for and train their staff. Really sad experience for us the customer, who (maybe I am wrong) "pay the wages". After such wonderful service in 2025 I was stunned at the rudeness. Caveat emptor.

2026年8月25日
自発的なレビュー
Currys  - Dundee ロゴ

Currys - Dundee からの回答

Hi Frank, Thank you for sharing your recent experience in one of our stores. Clearly this is not the service you should expect and we’re really sorry for any disappointment caused as a result. If you still require assistance with this, please contact us at contactsocial@currys.co.uk with a copy of your review and quoting the reference CUR73850. Please also include, your name, address, and any other relevant references and we will get back to you as soon as possible. - Rich

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