I paid for a specific time to deliver ...I was emailed confirming time etc ...great Deliverers turned up very very early kept ringing me (but my phone blocks unknown callers ) I thought as severa... もっと見る
企業が回答しました
レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら
プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら
レビュアーのコメントを見てみましょう
During the year of 2026 I have made several major purchases of white furniture and computer orientated software. No hard sell attitude but useful statements helped me to make my decisions each time. D... もっと見る
Sharon who is a member of staff at currys helped us out huge amounts, she was very friendly and helped us choose the right washer/dryer for us. She told us all the information we needed to know... もっと見る
Excellent from start to finish. Removed old washing machine & installed new one. It was tricky but they persevered and were so helpful and polite. I wouldn’t hesitate to buy from Curry’s again.
企業情報
Currys - Durham について
当該企業による記述
Currys is one of the largest electronics retailers and repair stores in the UK. We help everyone enjoy amazing technology. Visit us in-store or head online to browse our huge range of products, shop great deals and chat to our experts.
We stock all the biggest brands and the best new tech, with flexible credit options available. From TVs, phones, games consoles, laptops, and computers to kitchen appliances like washing machines, dishwashers, tumble dryers and fridge freezers. We can even help to install them.
Stores
We’ve got shops all over the UK and inside you’ll find the largest range around of new tech to play with. So, pop in store and get hands-on with the latest and greatest tech before you buy.
Epic Range
We have tons of top tech from the biggest brands out there – online and in-store. Plus, we’ve got plenty of exclusive products that you won’t find anywhere else. And if you want to save a few quid? Then make sure you check out our range of pre-loved, refurbished tech.
Price promise
You won’t get it cheaper. Full stop. We’ll price match against any other UK retailer, online or in-store. So, if you’ve found a bit of tech elsewhere for less, just let us know. We won’t be beaten on price. Excludes ink, airtime & 3rd party sellers. Visit currys.co.uk for price promise details. Claim within 7 days.
Tech experts
You won’t get it cheaper. Full stop. We’ll price match against any other UK retailer, online or in-store. So, if you’ve found a bit of tech elsewhere for less, just let us know. We won’t be beaten on price. Excludes ink, airtime & 3rd party sellers. Visit currys.co.uk for price promise details. Claim within 7 days.
Delivery
We make it incredibly easy to get hold of your tech. You pick it up. Or we deliver. Simple! Come and collect it from your local store or book a delivery slot at a time that suits you. It’s never been quicker or easier. And if you really can’t wait, we offer free next day delivery in most areas on loads of products as well.
Longer life
We help tech live on and on, and on average safely recycle almost 60,000 tons of e-waste every single year. Our team of experts work their magic too – and can repair most of your old tech if it breaks down or goes wrong. Plus, with trade-in and recycling, they’ll help your tech to find a new life, while you upgrade to something even better. That way, we’re helping the planet and your pocket.
Cash for Trash
Through our Cash for Trash recycling scheme, we’ll take any of your unwanted electronics and give you at least £5 off your next eligible purchase, and it doesn’t matter whether you bought that old gadget from us or not either. Just bring it down to your local shop and save on a new bit of tech. Simple. UK 18+ only. Redeem voucher against your next qualifying purchase of £25 or more. Redemption window printed on voucher. Exclusions and full T&Cs apply.
Services
Nobody is better at getting gadgets working, and then making sure they stay working. From setting up a new laptop or installing a washing machine when we deliver, with us you’ll be able to enjoy your tech to the max. We’ll get your tech ticking.
Issue resolution
Tech problem? No problem. We make it easy for you to sort out any issues with your tech. Give us a call, fire up our web chat or head in-store and we’ll give you a hand.
Thanks for leaving a review with us - we read every single bit of feedback we get, both positive and negative. We try to reply to negative reviews and help with any problems within 48 hours too. So, we’ll get back to you soon.
連絡先
Unit 2 Durham City Retail Park, DH1 2RP, Durham, Co Durham, 英国
- 03445610000
4.5
優良
108件のレビュー
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
Great shopping experience
Great Customer Service from the team. Guided me through all the options and got a good deal
2026年10月3日
Ordered late in the evening
Ordered late in the evening, picked up next morning, they even carried my TV to the car for me. Priced competitively with other main suppliers
2026年10月3日
10/10 service from James
10/10 service from James - very helpful, clearly explained everything I needed - v satisfied customer
2026年10月1日
自発的なレビュー
The young man who served me(his name…
The young man who served me(his name was either harley i believe) was exceptionally brilliant. It took a little time to find the correct code for the item I was purchasing but he apologised throughout and had a good conversation going. Would purchase from him again!
2026年10月1日
回答に AI 支援を利用する場合があります詳細を表示
Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。
Purchased a beko fridge freezer from…
Purchased a beko fridge freezer from Durham store arrived dented supply another one arrived dinted supply another one arrived dented went to Durham store said it was poor the way I’d been treated and met with a real bad attitude of the store manager got a different fridge off another store perfect and cheaper than curry’s will never visit the store in Durham again staff are ignorant and unhelpful also filled in online complaint and haven’t had a response from them since 2 month ago
2026年9月28日
Currys - Durham からの回答
We're so sorry to hear about the repeated issues with damaged deliveries and the negative experience you had at the store. This is certainly not the level of service or customer care we aim to provide. We also regret that your online complaint has not been addressed.
Click and collect
Item was in stock. Bought online and picked up same day. Easy process, no hassle. Great price.
2026年7月9日
If I could have given zero stars I…
If I could have given zero stars I would have. They made it as difficult as they could for me to return a faulty cat flap that id paid £110 for after only having it for 3 months. After two failed collections by the courier (curry's didnt supply a return label the first time. They cancelled the courier the second time) I was told to take it to any postoffice. The postoffice DO NOT accept DPD parcels. I then had to find where I could take it to. I was told it would be replaced within 5 days. 14 days later I had still not received it but after checking my bank account noticed it has been refunded two days earlier. I was told no refund would be given on each of the 3 times I called them. There was no correspondence. No notification of refund. Nothing. Their customer service has to be the worst I have ever dealt with. I also went into the branch where I collected the cat flap from after buying it online to which I got " sorry theres nothing we can do as you bought it online" its the same company, why the hell not? I wanted to log my own complaint and was told I needed to put it in writing and post it!!! I mean seriously currys, what decade do you think it is? A complaint was logged over the telephone eventually which was exculated. I was told I would receive a call back with 24-48 hours. Needless to say that never came. I would never recommend currys to anyone. I was so annoyed and frustrated with them. Avoid at all costs. If you have a problem you will learn to regret your decision to buy from them in the first place.
2026年9月4日
自発的なレビュー
Currys - Durham からの回答
Hi Lisa, We’re so sorry to learn of the issues you have experienced with your online order, I can appreciate the frustration caused here. If you still require assistance with this, please contact us at contactsocial@currys.co.uk with a copy of your review and quoting the reference CUR74991. Please include your name, address (inc. postcode), contact information, 'CUR' order number and any other details you feel may help. We will get back to you as soon as possible. Thanks - Ben
Great service from start to finish
Great service from start to finish
Drivers and delivery exceptional
2026年9月26日
Great tec guy
The tec guy at curry’s Durham was really friendly and helpful sorted the best deal that we wanted for tv really knew his stuff great guy well satisfied thanks
2026年9月25日
The salesman was very helpful
2026年9月24日
Your personal assintant on theshop…
Your personal assintant on theshop floor was most helpful a polite which makes the experience worth while
2026年9月15日
Trustpilot エクスペリエンス
Trsutpilot のレビューは誰でも書くことができます。レビューを書いた人には自分の書いたレビューをいつでも編集したり削除したりする権限があり、それらのレビューはアカウントがアクティブである限り表示されます。
プラットフォーム保護のため、専門チームと高度なテクノロジーを駆使しています。偽レビューとの闘いについての詳細はこちらをご一読ください。
Trustpilot におけるレビュー プロセスの詳細についてはこちらをご覧ください。
よいレビューを書くための8つのヒントをご覧ください。
確認を行うことで、Trustpilot に投稿されるレビューが [LINK-BEGIN-PEOPLE]実在の人物[LINK-END-PEOPLE] によって書かれたものであることの保証につながります。
レビューに対してインセンティブを提供したり、選択的にレビューを依頼したりすることは、TrustScore にバイアスを生む可能性があります。これは 当社のガイドラインに反します。