Tammi approached me when i arrived at the store and led me towards electric toothbrushes id decided i wanted to have an io6 which wasnt instore so she got a collegue to help me. She was attentive and... もっと見る
レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら
プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら
レビュアーのコメントを見てみましょう
We are old fossils and needed to by ear pods for our new mobiles. We knew nothing about ear pods so we needed real help from someone with the knowledge we lacked. Fortunately a young man, Milo, was... もっと見る
Purchase the Logik wireless keyboard on Sunday 18th October. Keyboard worked up until 4:30pm on the Tuesday 20th October, then became faulty recognising perfectly good batteries. I had to wait 45... もっと見る
企業が回答しました
Popped into currys in Folkestone to look at Tablets. We were approached by a male colleague who gave us exceptional customer service. They didn't have the original tablet I wanted, but the member of... もっと見る
企業情報
Currys - Folkestone について
当該企業による記述
Currys is one of the largest electronics retailers and repair stores in the UK. We help everyone enjoy amazing technology. Visit us in-store or head online to browse our huge range of products, shop great deals and chat to our experts.
We stock all the biggest brands and the best new tech, with flexible credit options available. From TVs, phones, games consoles, laptops, and computers to kitchen appliances like washing machines, dishwashers, tumble dryers and fridge freezers. We can even help to install them.
Stores
We’ve got shops all over the UK and inside you’ll find the largest range around of new tech to play with. So, pop in store and get hands-on with the latest and greatest tech before you buy.
Epic Range
We have tons of top tech from the biggest brands out there – online and in-store. Plus, we’ve got plenty of exclusive products that you won’t find anywhere else. And if you want to save a few quid? Then make sure you check out our range of pre-loved, refurbished tech.
Price promise
You won’t get it cheaper. Full stop. We’ll price match against any other UK retailer, online or in-store. So, if you’ve found a bit of tech elsewhere for less, just let us know. We won’t be beaten on price. Excludes ink, airtime & 3rd party sellers. Visit currys.co.uk for price promise details. Claim within 7 days.
Tech experts
You won’t get it cheaper. Full stop. We’ll price match against any other UK retailer, online or in-store. So, if you’ve found a bit of tech elsewhere for less, just let us know. We won’t be beaten on price. Excludes ink, airtime & 3rd party sellers. Visit currys.co.uk for price promise details. Claim within 7 days.
Delivery
We make it incredibly easy to get hold of your tech. You pick it up. Or we deliver. Simple! Come and collect it from your local store or book a delivery slot at a time that suits you. It’s never been quicker or easier. And if you really can’t wait, we offer free next day delivery in most areas on loads of products as well.
Longer life
We help tech live on and on, and on average safely recycle almost 60,000 tons of e-waste every single year. Our team of experts work their magic too – and can repair most of your old tech if it breaks down or goes wrong. Plus, with trade-in and recycling, they’ll help your tech to find a new life, while you upgrade to something even better. That way, we’re helping the planet and your pocket.
Cash for Trash
Through our Cash for Trash recycling scheme, we’ll take any of your unwanted electronics and give you at least £5 off your next eligible purchase, and it doesn’t matter whether you bought that old gadget from us or not either. Just bring it down to your local shop and save on a new bit of tech. Simple. UK 18+ only. Redeem voucher against your next qualifying purchase of £25 or more. Redemption window printed on voucher. Exclusions and full T&Cs apply.
Services
Nobody is better at getting gadgets working, and then making sure they stay working. From setting up a new laptop or installing a washing machine when we deliver, with us you’ll be able to enjoy your tech to the max. We’ll get your tech ticking.
Issue resolution
Tech problem? No problem. We make it easy for you to sort out any issues with your tech. Give us a call, fire up our web chat or head in-store and we’ll give you a hand.
Thanks for leaving a review with us - we read every single bit of feedback we get, both positive and negative. We try to reply to negative reviews and help with any problems within 48 hours too. So, we’ll get back to you soon.
連絡先
Park Farm Retail Park, Park Farm Road, CT19 5GA, Folkestone, Kent, 英国
- 03445610000
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
The person who served me was very…
The person who served me was very helpful thank you very much
回答に AI 支援を利用する場合があります詳細を表示
Purchase the Logik wireless keyboard on…
Purchase the Logik wireless keyboard on Sunday 18th October. Keyboard worked up until 4:30pm on the Tuesday 20th October, then became faulty recognising perfectly good batteries.
I had to wait 45 minutes for a return, as the manager was refusing to refund without testing. She had no idea about consumer rights and regardless of whether it needed testing or not she was refusing to refund without it being tested.
Eventually another member of staff tried it out, found the same fault, but then got it working, albeit temprementally.
The manageress had no idea how to return and refund the item without booking it in for a test, but eventually after a painful 45 minutes it was eventually refunded.
I've had issue with returns to Curry's group before, and this will certainly be my last and final visit to them.

Currys - Folkestone からの回答
The service received from the Tony the…
The service received from the Tony the Sales person. They were very knowledgeable and very helpful.
From the moment we entered the store we…
From the moment we entered the store we found the member or staff very helpfull and profesional. Good knowledge and demo was the reason we bought 2 items. Well done.
The member of staff was extremely…
The member of staff was extremely knowledgeable and helped shape the decision to purchase the right model.
Purchased a key board and 3-year…
Purchased a key board and 3-year warranty from Folkestone store
Tried to return it after opening box, not satisfied with quality of product
Store staff very unhelpful, asked to speak to the manager who simple repeated over and over again
that it was not company policy to refund items that had been opened.
I asked her if she would so me how to open the mouse as the original member of staff could not, she refused,
just get saying contact customer service
Have written to customer service and awaiting reply
watch this space

Currys - Folkestone からの回答
Instore help
Tammi approached me when i arrived at the store and led me towards electric toothbrushes id decided i wanted to have an io6 which wasnt instore so she got a collegue to help me. She was attentive and very chirpy. I got me order within 2 days.
Buying a replacement Microwave
Buying a replacement Microwave
The assistant was informative and helped with our purchase
Good all round shopping experience
All the staff we encountered were welcoming and very helpful.
Their knowledge and expertise enabled us to make our choice of product.
Although a lengthy process arranging payment options and delivery it was comprehensive and well explained.
Brought a ninja slushy good price
Brought a ninja slushy good price
Curry’s had it in stock went and picked up straight away.
Great price
Great price, customer service was good, ordering online for collection was easy, informed when practicing was ready, goods assisted to car. Staff helped put it into car and even gave advice for fitting.
Sold us the wrong plug for tablet
Sold us the wrong plug for tablet. No smiles , no greeting and waited ages to be served even though it was not busy . Very disappointing !

Currys - Folkestone からの回答
What l was after was in store which I could pay for and take
What l was after was in store. I could pay for it and take it.
New t.v
I was ordering a t.v for my daughter, she's in Glasgow I'm down in Kent. It was super easy to do, it was delivered when they said it would be. Curry's are the best.
Brilliant purchase
We are old fossils and needed to by ear pods for our new mobiles. We knew nothing about ear pods so we needed real help from someone with the knowledge we lacked. Fortunately a young man, Milo, was the person who truly helped us. His knowledge was excellent and he explained what the different ear pods did. We purchased 2 different ear pods as my husband and I needed them for different reasons. Milo helped us both to purchase just the right products. He was friendly, yet professional having excellent knowledge.
It was quick and efficient and delivery…
It was quick and efficient and delivery was on time and Joe & Pete were very helpful.
Order came on time as promised
Order came on time as promised. Very promptly delivered. Driver asked for code I was sent so all very secure
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